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Fortnum & Mason The Parlour, London,

Fortnum & Mason The Parlour

4.1
4.1
1020 Reviews
£25 and under
Dessert
A truly decadent ice cream experience, the Parlour offers both much-loved classics and innovative new flavours, many found nowhere else in the world. Add artisan coffee, hot chocolate, open sandwiches and perhaps a glass of wine.

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Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Dessert
  • Hours of Operation
    Mon–Sat 11:00 am–7:00 pm Sun 11:30 am–6:00 pm
  • Phone number
    020 7734 8040
  • Payment Options
    AMEX, Diners Club, JCB, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    Sydney Aldridge
  • Private party facilities
    Fortnum & Mason can cater for a variety of private events, from an intimate dinner party to a private shopping reception up to 1000 guests. These days, our restaurants and function rooms are more impressive than ever and can accommodate gatherings great and small, from business events and product launches to birthday parties and weddings. Even our historic shop floor is available for hire, and our range of catering and entertainment options can be entirely scaled to suit.
  • Private party contact
    Events Department: 020 7734 8040
  • Neighbourhood
    Piccadilly
  • Parking Details
    None
  • Public Transit
    Piccadilly Circus (Bakerloo and Piccadilly lines)or Green Park (Jubilee, Victoria and Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Additional
    BYO Wine, Cafe, Corkage Fee, Counter Seating, Non-Smoking, Wheelchair Access, Wine

What 1,020 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.2Food
  • 4Service
  • 4Ambience
  • 2.7Value

NoiseEnergetic

1,020 Reviews
  1. MelodyR

    London

    2 reviews

    5.0

    2 reviews

    Dined on March 14, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My family and I had a wonderful time at the Parlour. The staff were fabulous and really made the day special for my 2 young children. Thank you.

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  2. SylviePhillips

    London

    1 review

    5.0

    1 review

    Dined on March 8, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely fabulous! And very accommodating to the fact we had a birthday in our group!

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  3. Rebecca

    London

    3 reviews

    5.0

    3 reviews

    Dined on March 7, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing ice cream, high prices, but worth it for a one off.

    Is this helpful?

  4. OpenTable Diner

    Yorkshire

    1 review

    5.0

    1 review

    Dined on March 7, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Very friendly staff

    Is this helpful?

  5. TERESAW

    London

    1 review

    3.0

    1 review

    Dined on March 7, 2020

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Nice little cafe but I felt a bit underwhelmed. No better than starbucks etc.

    Is this helpful?

  6. markB

    London

    1 review

    3.0

    1 review

    Dined on March 7, 2020

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Ice cream was good although felt the coffee was poor especially given the price you pay for it, went for a latte and to be honest I’ve had better in Costa...service was so poor that we could have literally left without paying, we didn’t, as after our ice cream was brought to the table we literally didn’t see any sign of our waiter for a good 40/45 minutes...

    Is this helpful?

  7. Robyn

    London

    1 review

    5.0

    1 review

    Dined on February 26, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really enjoyable lunch and a fantastic ice cream sundae. My only fault is that there is such a wonderful choice of ice cream I wanted them all! Will have to go back and try another flavour soon. Really pleasant and helpful staff and comfortable relaxed atmosphere. Thank you for a lovely day out.

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  8. HappyK

    Brighton

    4 reviews

    5.0

    4 reviews

    Dined on February 26, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My visit exceeded our expectations, which was to celebrate my Birthday. After we had been served our food, I then received a deliciously decorated birthday cake with a lit candle, I then had Happy Birthday sung to me. What a lovely and unexpected treat

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  9. MelodyR

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 21, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and lovely food. I would recommend the scones.

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  10. LisaL

    Gloucestershire

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Lovely as usual. It’s expensive as you would expect but it’s Fortnums so well worth it! Noisy but bearable. Service always professional. Build your own ice cream worth it compared to the Knickerbocker glory. Scones yummy. Tea should come with mini ice cream like the latte please.

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FAQs

Fortnum & Mason The Parlour is rated 4.1 stars by 1020 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Fortnum & Mason The Parlour

181 Piccadilly, London, W1A 1ER

Additional information

  • Neighbourhood
    Piccadilly
  • Hours of Operation
    Mon–Sat 11:00 am–7:00 pm Sun 11:30 am–6:00 pm
  • Price
    £25 and under
  • Cuisines
    Dessert
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    None
  • Public Transit
    Piccadilly Circus (Bakerloo and Piccadilly lines)or Green Park (Jubilee, Victoria and Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Payment Options
    AMEX, Diners Club, JCB, Mastercard, Visa
  • Executive Chef
    Sydney Aldridge
  • Additional
    BYO Wine, Cafe, Corkage Fee, Counter Seating, Non-Smoking, Wheelchair Access, Wine
  • Phone number
    020 7734 8040
  • Private party facilities
    Fortnum & Mason can cater for a variety of private events, from an intimate dinner party to a private shopping reception up to 1000 guests. These days, our restaurants and function rooms are more impressive than ever and can accommodate gatherings great and small, from business events and product launches to birthday parties and weddings. Even our historic shop floor is available for hire, and our range of catering and entertainment options can be entirely scaled to suit.
  • Private party contact
    Events Department: 020 7734 8040
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  • Terms of Use
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  • Cookie Preferences
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