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Frankie's at Dover Downs Hotel & Casino

4.2
4.2
87 Reviews
$30 and under
Italian
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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian
  • Phone number
    (302) 857-3775
  • Dress Code
    Business Casual

What 87 people are saying

Overall ratings and reviews

4.2
4.2 based on all time ratings
  • 4.2Food
  • 4.1Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

87 Reviews
  1. RichardB

    Philadelphia

    42 reviews

    4.0

    42 reviews

    Dined on August 10, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food. Rumor is the restaurant is closing in a couple of weeks

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  2. NancyS

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on July 13, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    "I love the relaxed feel of this place. The food is great.

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  3. LindaT

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on July 11, 2019

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4
    Food was good. The waiter wasn't as attentive as he could have been. We needed more water and tea and had to motion the waiter to come over. Used dishes weren't removed as promptly as they should have been. Check took awhile to come, too.

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  4. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 12, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Daryl our waiter was awesome

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  5. LynG

    Poconos

    6 reviews

    5.0

    6 reviews

    Dined on April 20, 2019

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 3
    I'm happy to say that Frankie's provides really great Italian food and really good service too.. The food has always been very good, but the service had been inconsistent for a couple of years. I'm not sure what has caused the change, but the service has smoothed out considerably and has been great the last several times I've been there. I notice that the serving staff is the same each time I go back, which is a great sign. I'm very happy that the service level now matches the qualify of the food. And about the food ... here are my personal favorties. The Pasta Carbonara is my favorite from the Italian Classics section of the menu, and my husband loves the rigatoni and sausage. The pizzas are always good and are a great value for the price. I recently tried the whole branzino and was blown away - it is a cut above in terms of presentation and quality, something that would fit right in on the menu at Michelle's upstairs. For appetizers, the antipasto is great and the mussels are awesome. I can't speak to desserts because I've never had enough room left for dessert!

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  6. BernadetteH

    Richmond

    85 reviews

    5.0

    85 reviews

    Dined on April 6, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great dinner! Our waiter Kenneth was wonderful !! We will be back!!

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  7. PaulB

    Los Angeles

    1 review

    5.0

    1 review

    Dined on March 21, 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Seating for a special birthday was fantastic, as was the table service. Diners were happy with their meal and my Angel Haur pasta was perfectly done. Very enjoyable and we will return.

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  8. Dezzy

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on March 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The waitress was great. She was knowlegable about the menu, thus helping us make our selection. Even though it was getting busy, her custoner service skills are to be commended. Great Mother/Son outing.

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  9. HelenW

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on March 1, 2019

    1. Overall 4
    2. Food 3
    3. Service 2
    4. Ambience 3
    over all the amount of food we received was great, the tomato sauce had no flavor and it taste like can sliced tomato sauce. Very thin, runny. I asked the waitress for Parmesan cheese, she forgot half way though the meal she return and we reminded her again. One and done never again.

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  10. GeorgeS

    Philadelphia

    1 review

    5.0

    1 review

    Dined on February 26, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Eat at Frankie's at least once a month, nice place, good food.

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  11. LauraR

    Philadelphia

    1 review

    4.0

    1 review

    Dined on February 16, 2019

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    It was great for a good and inexpensive meal before heading out to a show or gaming. Definitely good pricing. A bit loud for conversation and our server was very nice but cocktails were slow and our appetizer (caprese salad was lacking) but all in all, we’d go again. Tasty entrees.

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  12. Tony

    Philadelphia

    10 reviews

    5.0

    10 reviews

    Dined on February 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Frankie's has outstanding food and customer service. Whenever we go to Dover Downs we always eat at Frankie's.

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  13. MatthewZ

    Philadelphia

    1 review

    4.0

    1 review

    Dined on February 15, 2019

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Everything was very good - seated quickly, waited-on in a timely fashion, and food arrived promptly. Our dishes were first-rate!

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  14. MarilynP

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2019

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    The food was outstanding but we waited at least 45 minutes for our desert. It was nice of the waitress to tell us that they were "Making the canolis" but, when we got them, they was terrible.. Would have rather been told they were out, and, would we like another choice. We took a couple guests who did love the main entrees, but doubt they will order the same deserts! My husband and I always rave on the food and it was again great! The waitress was also very good and very appologic for the wait we had..

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  15. KatieM

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined on February 15, 2019

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Went for fixed price Valentines Day dinner. Lobster ravioli or Rockfish w risotto. We had both. Lobster ravioli was delicious but too few and husband still hungry afterwards. Risotto was over salted but Rickfish was good although somewhat plain. Dessert was one chunk of cake similar to Frozen Pepperidge Farm cake...nothing special. Server was good but forgot the grated cheese when asked. Ambiance was not bad.

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  16. Stephanie

    Philadelphia

    1 review

    5.0

    1 review

    Dined on February 14, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The live music was a perfect addition to the lovely service we received on our Valentine's Day celebration. We will be returning in the future. Thank you again for making our evening extrememly enjoyable!!!

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  17. SamP

    Philadelphia

    1 review

    5.0

    1 review

    Dined on February 10, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Yes we injoyed out dinner your wait staff great will do it again

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  18. DeDiners

    Philadelphia

    10 reviews

    3.0

    10 reviews

    Dined on February 8, 2019

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    We have eaten several times at Frankie's but this time was a disappointment. They have new "chefs" and so many of the items on the menu they have always had have changed. Where change is sometimes a good thing, these menu changes are not so good. Our one dish had so much red pepper flakes in it we had to send it back and asked for it to be taken off the bill. You could not even eat it. It was a pasta dish with clams, shrimp and muscles over linguine and we ordered it with a white sauce. It was so poorly done and it was like someone who did not even know how to cook made it. The next dish was another past dish with chicken and a cream sauce with rosemary. It was much better than our other choice, but I had to season it at the table as it had NO taste at all. It was suppose to have Rosemary in it, but they missed that ingredient completely. On a positive note, our server Kenny was amazing. He was attentive and was there to answer any questions or advise us on what dishes were the best. He took the one dish back to the kitchen and told the "chefs" that this was ridiculous and there was so much red pepper flakes it was totally inedible. He then asked management to remove it from our bill. We will go there again, but we are hopeful they will get the kitchen up and running much better than it is now.

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  19. DonnaG

    Baltimore

    4 reviews

    3.0

    4 reviews

    Dined on January 21, 2019

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 4
    Had chicken Francese which I always get there. This time sauce was bland no flavor and coating falling off chicken.

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  20. OpenTable Diner

    Philadelphia

    4 reviews

    2.0

    4 reviews

    Dined on January 18, 2019

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    Seated in the last spot on the patio. The waitress came by quickly, however we didn’t see her again for twenty mins. Out appetizer and meals came out together. The water we ordered with our drinks was forgotten. My food was good- chicken Marsala, my wife got seafood which had the consistency of rubber bands.

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  21. BillB

    Philadelphia

    1 review

    3.0

    1 review

    Dined on January 3, 2019

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Service was ok, food was plentiful but a bit bland.

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  22. SusanV

    Baltimore

    1 review

    5.0

    1 review

    Dined on January 1, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Place and food were delicious. Manager was excellent and our server Brianna was awesome!!!!

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  23. OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on November 15, 2018

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    We got seated in a section that was completely empty all to our self even though it was not a busy night. The two side Cesar Salads was drenched with Cesar salad dressing. Don’t get me wrong I like heavy dressing and it was way to much for even me. I went out to main area asked to talk to a manager manger went to table not where I was standing where I asked to speak to manger. We my girlfriend & I mentioned to manger about having to much dressing on salads he said he could remake them our food was already up at table. We ask manger in front of waitress to remove both side Cesar salads off our check. He did not do so. Had to ask our server to remove it after check was given to me to pay for. Both the ravioli I ordered and my girlfriend stuff shells were small in portion size and barely filled us up alone. Wish we had our starter side Cesar salads to add to our meal. I ordered the cheesecake for desert as I saw it printed on the main menu when I looked earlier. My girlfriend was given a verbal list of deserts asked our server to see the list printed server said they don’t have it printed and then had to repeat list again to her. I know they do have it printed I saw it in main menu. Server did not want to get menu. My cheesecake did not have any added whip cream on plate while my girlfriend desert had whip cream on her chocolate fudge cake. Shortly after I sat down I asked server to have the above speaker turned NBC 10 off as I want to listen to the other Italian music playing could not here that Italian music playing because NBC10 news was play in speaker above our table. It was one thing if I could even see the TV with NBC10 on it but in the area where we were seated no view or even no TV was in there. I am trying to have a nice Italian dinner with my girlfriend on a vacation like the time I had the last time I was there ok maybe you won’t get tonight the guitar player but not to be bad as it was tonight. They are even lucky they got that $5 tip they did.

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  24. JerseyBarbe

    Orlando

    4 reviews

    3.0

    4 reviews

    Dined on November 14, 2018

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2
    Food was a bit bland but Ok.

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  25. CharT

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined on November 10, 2018

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Our server was nowhere to be found at times, service was just ok if that. I ordered the linguine with crab and shrimp and the sauce was bland! For the price I paid for my dish, I expected it to be flavorful and yummy...this was not the case. The bread knots that they serve complimentary, instead of Italian bread, were chewy and disappointing. We do not plan to return!!!!

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  26. Ajm23

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on November 8, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Took relatives there for their 50th anniversary, we had an excellent dinner, good wine and service. We also enjoyed the entertainment. All in all it was a very good experience, we will be back.

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  27. ScottK

    Philadelphia

    10 reviews

    1.0

    10 reviews

    Dined on October 26, 2018

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Checked in and was told they weren't allowing anymore people in due to short staffing. News flash, Saturday night, homecoming, orchestra.... unacceptable and embarrassing.

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  28. PeggyO

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on October 26, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    There seems always to be a line to get in! Our reservation helped us immensely. Only one server for all tables on the "outside patio" but she did the best she could. Reservation for 5:15 allowed leisurely eating of our entree, but might have been tight for 7:00 show if we ordered any other courses.

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  29. TomC

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on October 26, 2018

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Always enjoy dinner at Frankie’s. The food and drinks were good and we had good service. Fun to sit outside the restaurant and people watch the gamblers but we were not able to do that for our early dinner due to service availability. Still greatly enjoyed my wife’s birthday dinner there with my family.

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  30. BarbaraS

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on October 23, 2018

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Visited while at DD Casino. Quick service, good food/

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  31. Anna

    New York City

    42 reviews

    vip
    2.0

    42 reviews

    Dined on October 19, 2018

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Marinara sauce was terrible - Waitress never told us there were any specials ( we heard her tell them to another table) Bread was never served- we had to ask I don’t know how it got good reviews in the past

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  32. AnaSpa

    Philadelphia

    1 review

    5.0

    1 review

    Dined on October 19, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My waitress was amazing. She was a young gal with beautiful smile and very polite. My boyfriend and I were celebrating our anniversary and took long to decide and she was patient and polite. Also the bartender was amazing. The drink was incredible. I came on October 18th at 10pm, the young waitress was awesome. She was a black, young, thin girl. She was great!

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  33. CELESTEH

    Philadelphia

    1 review

    4.0

    1 review

    Dined on October 16, 2018

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    The restaurant was busy, highly recommend making a reservation online, it worked for me.

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  34. OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on October 11, 2018

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    No silver ware on table. Waitress took drink and food order at the same time it was over 30 minutes before we received our beverages and another 40 minutes before we received our salads and a bowl of soup. We had to get silverware and napkins off of a nearby table ourselves. The food was good but the service was not. The restaurant was not busy at the time that we were there.

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  35. CasinoQueen

    Washington DC

    4 reviews

    1.0

    4 reviews

    Dined on October 11, 2018

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    I had a reservation for 5pm; on a Thursday. We stood at the entrance when the hostess appeared she never greeted us; instead she said how many?? I told her 2 and gave her my last name. She said follow me, where she took us to a both gave us 2 menus and silverware. We sat there for 10minutes before anyone ever came by for a drink order. We never saw a manager walking around either. As I'm looking around I notice 2 waitresses standing talking as I continued to watch them 1 of them came to the table. She apologized for us sitting so long. By this time we placed our order. It was hard to get drink refills. The waitress would say ok and then disappear. The pizza was good. We never got the bread knots because the waitress said they were out. They open at 4pm; the place isn't that big and by 5:15pm you are out of bread knots??? I didn't feel that we were appreciated as customers!

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  36. Badtiming

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined on October 8, 2018

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    I happen to go on Nascar weekend and it was so busy. Service was poor. Food was not at its best. Will give it another try. The food and service has always been exceptional in the past. Strike one!!!! Bad experience this time.

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  37. RachaelV

    New York City

    7 reviews

    4.0

    7 reviews

    Dined on October 4, 2018

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great food.

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  38. OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on September 8, 2018

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Took my wife there for our 23rd wedding anniversary. We got seated 15 minutes early, which was awesome, and enjoyed some delicious bread. Jasmine was our waitress. I ordered the Tuscan ribeye to be prepared medium. It was well done and I thought it was a really thin piece of steak. Jasmine had forgotten 2 things my wife requested with her meal (Chicken Parm). Our dinner dishes were never removed from the table. Even when the chocolate cake did come to the table, another waitress just dropped it off and never took our dinner dishes. To top off the night, my wife's favorite dessert is chocolate mousse which she had been craving for 30 days since she started a new diet, and you were out of it @ 7:45 on a Saturday night! Not a great experience in several areas. Extremely pricey for a sub-par steak. Aaron Beres 302-218-1908 CZ 001732623

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  39. WineNDine

    New York City

    27 reviews

    5.0

    27 reviews

    Dined on September 7, 2018

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Pizza and fettuccini dishes were tasty and fresh. Great portion sizes and an attentive staff..

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  40. BaileeF

    Philadelphia

    1 review

    5.0

    1 review

    Dined on August 18, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was really relaxing, good cocktails and good food

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FAQs

Frankie's at Dover Downs Hotel & Casino is rated 4.2 stars by 87 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Frankie's at Dover Downs Hotel & Casino

1131 N Dupont Hwy, Dover, DE 19901

Additional information

  • Neighbourhood
    Dover
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Dining
  • Dress Code
    Business Casual
  • Parking Details
    None
  • Phone number
    (302) 857-3775
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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