Getaway - Gateway Casino London
Lovely birthday dinner with my family!!!food was great as we had buffet and menu, all around nice atmosphere
Exceptional service from our waiter (Rob). Very friendly and attentive. We always ask for him when we dine there as he is very customer focused.
We had the all you can eat ribs. We were too full for more after the full rack but they were amazingly delicious. We waited over 30 mins after ordering for our food to come, the kitchen was behind but certainly not due to it being busy since there were maybe only half a dozen tables being occupied. Our server was impatient, never staying long enough for us to ask for more coffee, a clean spoon, etc.
Everything was great even the gravy but after getting the bill and seeing that we paid $1.00 for the gravy. I don’t think that is right, I think the gravy is part of the beef and should go with it.
Brought our 87 year old mother for her birthday. Res. was 6:30. Ordered dinner at 7 and still no food at 8. Mom was tired and grumpy so we had to leave without eating. Mgr. gave us a casino voucher for$20. Only 2 cooks. No special birthday cake or food offer. We were very disappointed. The offer of dinner for another day gratis would have satisfied our discontent.
My husband and I were very disappointed with our dinner.
It was our lucky 13th Anniversary ..... which I mentioned when I made reservations. It was not acknowledged once.
Our waitress was interested only in chatting with another table. We had to ask for a second coffee and a take out box for my supper and the bill.
My husband had the buffet which he did not enjoy. There was no fresh fruit; no cheese and crackers; no shrimp and sauce. no cakes or pies.
We will not return again.
The food was really good, great 👍 prices and friendly service
We always enjoy our time at Getaway restaurant at the London Casino. The food always tastes great. The staff is friendly. The prices are reasonable.
Really went to try the crab dip appetizer. They didn't have it. Ordered coconut shrimp instead. It was forgotten and came after the salad. Our entree came 2 minutes later. Prime Rib delicious but had to eat most well done end because the other was raw and tasteless even though I like medium rare. Our second time there and both visits were disappointing. It was all really lack-luster. Won't be back.
Table was ready on time. Server was great and attentive. Food was perfect. Overall experience was outstanding