Gyu-Kaku - Edmonton, AB
Make sure that you make a reservation before hand as the restaurant is small. The food is reasonable, we had the Samurai which is good for 4 people and it was plenty already! We also ordered Seafood plates and they were phenomenal. Would definitely come back
Kobe beef is so small for $30 (i know kobe beef is pricey but still )
we got a table in the back of the restaurant so it's quite noisy from the kitchen.
however, our server is amazing in terms of service and overall.
The good and service are great. I just wish the exhaust fan is stronger.
Overall service was great! Would definitely go back!
The food was excellent, we had a table very near the kitchen no very nice, I think you need to decoreTe the walls in front of this tables and it was very noise. I will recommend for the food
Amazing food and service! Will be back soon! Such friendly and attentive staff despite it being so busy.
Absolutely Fantastic! I definitely would return to try more dishes. Service was well-timed and friendly, wines were affordable."
Loved this place! This will be our new Downtown Japanese restaurant
Food is so delicious! Very nice server and manager kindly visited our table! Absolutely will come again!
A great experience with a fantastic meal. Staff was very helpful with explaining the experience and fantastic service too
Love the place. I wish it had a little better quality beef, or the 1/4" of ribeye was $25 not $30.
The staff were great and everything else is quite reasonably priced. Would go again.
So good. So many different things to try. Fun conversations and as always Nicole is great!
Delicious food. Excellent Service. Recommend and will come back.
Even though we had a reservation we had to wait about 20 minutes. The host seemed totally frazzled and having a hard time doing his job. When we were seated our table was not set with all the condiments. We had to ask for them. My chopstick package was already opened and left for me to use. Our server was good, however brought us the wrong size saki, our edamame was barely warm and the spring rolls were mushy. The meat to BBQ was fine. I have eaten at Gyu Kaku in Calgary, Seattle, Pasadena and Sherman Oaks, CA and this by far was the only mediocre experience.
Very good food and a dining experience.
It was our wedding anniversary dinner. The food was great and Andrew our server was attentive. Looking forward to going back.
Boom! Great fun place with good food and reasonably priced! Our waitresses were the best! Go Nicole go!
It's a great, novel, fun and engaging experience to share with friends/family. Some of the raw items can be difficult to pick up and place on the grill, and being unsure how long to cook things can leave you with brunt food :(
Menu had a lot of selection. Food was delicious and fresh. Our service was phenomenal. All staff were extremely friendly and welcoming. Our amazing server May was very attentive and made sure our table was well taken care of for the whole duration of the meal. The food was awesome but the service from the staff and specifically our server was icing on the cake. Will definitely come back and suggest this place to all of my friends and family.
Food is okay, just right for what you pay for. Service is outstanding..thanks to all the staffs who accomodated our requests. Special mention to Linda who is very efficient and sweet.
Great food, good atmosphere, reasonably priced! You cannot ask for more! Oh and the staff were extremely friendly!
Ok for the amount of food and price. Everything was heavily seasoned so might be a turn off for some. Nothing special that you couldn't get at Korean BBQ Definately a once in a while place.
Host had me doing laps for a table confusing and frustrating, the server was very good, the food was above average in taste, price was a little high for what we got but the experience was positive, I probably won’t be coming back anytime soon but It was a good date
Tasty! Not expensive!
We put in reservation on 13, 2019 at 8:15pm.
We arrived 2 minutes late and we were hoping to already be seated by this time. We waited 30 minutes to be seated. This is unacceptable and irresponsible. Please train your staff to ensure that reservations are put as a priority.
I’ve been to other Gyu-Kaku locations and never have felt So irritated and frustrated within the first 5 minutes I’ve walked in a restaurant. First of all, your host - I understand that while you were training your hosts and servers, that you want them to be loud as they welcome guests into the restaurant. I’ve had the same experience in other locations, and I never minded it at all. It gave me that “oh we’re kind of in Japan” type of vibe. However, in the location and the way the restaurant is set up, when your host yells, he literally blows our ears out. He should NOT be yelling in the staircase as in literally amplifies his already VERY loud voice.
Another concern would be with the way this host handled the situation. I understand that it’s a Friday night, and it’s super busy, but this host would constantly express their frustration publicly AND loudly for all customers to hear. This isn’t a retail store, nor a pub. This is a restaurant. People want to eat their food in peace and not have an employee yell across the room and speak to us very obnoxiously whenever we’d ask a question.
The food was great, don’t get me wrong. But please don’t expect a lot of us to come back to this kind of atmosphere because it was horrible and irritating.
A paying customer that just wants to eat good food in peace.
Had the same server as las time, the service is getting better compared to the last time experience.
Two must try items on menu: Bacon chips and premium beef tongue.
Love this place and food!! Only minor issue was it took some time to be seated after making a reso and the waitress forgot 2 things we orders on separate occasions. They are just getting going though, so overall we loved it!
Took extra 37 minutes to wait for a table.Should not let one to made reservations if this is the case for every parties who arrive on time.
Food and service were fine
Everything was great! We will go back.
After order our meal, we wait for half an hour until they turn the stove and another 15 mins to serve the dish.
This is my second visit. I don't suggest going Friday at lunch. It is very busy and service was slower.
It was pretty good, great value and food!
Tried Gyu-Kaku for dinner. Despite having a confirmed reservation, we weren't seated for about 15-20 minutes after checking in at the front. Customer reception (eg: queuing those with reservations vs. walk-ins) is an area that could use some work.. seemed chaotic. I still recommend that you make reservations to avoid an even longer wait.
I've tried other "grill-your-own-food" places and I did like how Gyu-Kaku's grills were better ventilated. We tried the $65 Meat Lover's BBQ Course and steamed chili dumplings. For 2 people, this was a hefty amount of food. We really liked the salad. The chicken karaage was average.
The cuts of meats that were served were very flavourful and mostly tender. Of the meats, I preferred the savoury (less sweetened) cuts of meats more.. They also provide 3 dipping sauces (ie: ponzu, sweet and spicy) at your table and these were good. Noticed they also offer gluten-free dipping sauce & marinade options, which is great.
Grilling was easy and fast. Service was pretty good considering how busy it was.
All in all, this was a good dining experience.
The food was really flavorful and delicious! Our server was pretty good. Not overly attentive but he was friendly. They seemed a bit disorganized and not ready to go at 5pm (our reservation was at 515). Overall though we'd definitely go back! The food was good!
We had a reservation at 2:45 PM, but we were not seated until after 3:00 PM.
Our server was good and the food was what we expected.
Really different experience. Excellent food and great value.
Food was good, but could have been paced a little better. Several appetizers for one of the fixed meals for two came out at the same time. The meats were tasty, but quite chewy, especially the filet. The cocktail I had was nothing special. What can I say, it’s a chain.
Everything was excellent except the service. Hopefully it’s just growing pains because they just opened but the server forgot to order a few of our items. Our table didn’t have chopsticks on it and we had to ask 3 different servers to get some as our fried foods sat there getting cold.
Food selection is great, the marinate of each meat/seafood was amazing! Ambiance is nice and i like that it was a smokeless grill - you don’t smell like the food you had after eating there. Service was alright, i had mentioned that it was my son’s birthday but they ignored it. But overall it was good and would love to go back again.