This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Gyu-Kaku - Edmonton, AB

4.5
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205 reviews
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CAN$30 and under
icon/ic_cuisineCreated with Sketch.
Japanese
We're Back! We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

- There may be limits on party sizes.

- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.

- We only accept payment via credit or debit card. Cash payments respectfully declined.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 205 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
Food
4.3
Service
4.5
Ambience
4.3
Value
Noise · Moderate
94% of people would recommend it to a friend
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WN
WineNdine
Edmonton
17 reviews
Dined 11 hours ago
Overall5Food5Service5Ambience5

Great service and delicious food!

OT
OpenTable Diner
1 review
Dined on July 31, 2020
Overall4Food4Service3Ambience3

Masks are required, which is great! But what’s the point of wearing a mask without covering your nose or mouth?? That’s what the host did!!!! Not acceptable at all! The host needs to COVER his face AND mouth which is required by law.

Gyu-Kaku - Edmonton, AB
Responded 13 hours ago

Thank you for letting us know of your concerns! We want to assure you that we comply with all government mandates very closely, including the mask law that went effect August 1st, the day after your visit. As of that date, we have been 100% compliant with employees in masks. We would love to have you visit again so that you can see our adherence to this new mandate and many other safety precautions we have in place to ensure our diner's and staff's safety and well being.

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OT
OpenTable Diner
Edmonton
1 review
Dined on July 23, 2020
Overall5Food5Service5Ambience5

Amazing! First time here and I must say that was one of the best customer service I have ever received. Went for my 21st birthday and they treated me like family. I felt so special and they even gave me a birthday card with my actual age I turned. They paid attention and listened! The food was on another level of amazing. Cannot express enough how great of a birthday I had tonight. Thank you!

OT
vipOpenTable Diner
Edmonton
2 reviews
Dined on July 18, 2020
Overall5Food5Service5Ambience5

Great meal and fun too. Service was very good.
Food safety protocols in place. The meats, veggies, appy’s, and dipping sauces were all excellent!

MK
MK11
1 review
Dined on July 17, 2020
Overall5Food5Service5Ambience5

Very welcoming staff, nice and clean place, great food!

KS
vipKellyS
Edmonton
2 reviews
Dined on July 11, 2020
Overall4Food4Service4Ambience4

We really enjoyed this place and would go again.

Y
vipYoshi
Calgary
20 reviews
Dined on June 29, 2020
Overall5Food5Service5Ambience5

Good COVID protocols. Temp check at entrance. Ask for reso and masks when you enter. Staff have masks and gloves. Every other table blocked off. Felt safe and they did do have a sign saying they did a high end cleaning at some point.

Great set menu for returning back to business. 2 people. But could easily feed 3 comfortably. 2 of us were stuffed!!! Had the more expensive one but it felt worth it. Great service, timely. Food was very tasty. But it is up to you to cook it properly. We were chatting too much and some burnt. Veggies were good too. And the rice bowl was awesome. Bibimbap style so there are bits of yummy crunchy rice.

Got a special treat for bday celebration. Was very nice and unexpected.

TR
TiffaneyR
Edmonton
1 review
Dined on June 19, 2020
Overall5Food4Service4Ambience5

I love this experience. It is great for any occasion and the variety is very generous.

JS
JodyS
Edmonton
1 review
Dined on June 19, 2020
Overall2Food2Service2Ambience2

Even though we made it clear we were unfamiliar with the process no explanation was given .

The house wine could not be any cheaper or nasty

y
vipyummy
Edmonton
6 reviews
Dined on June 7, 2020
Overall5Food5Service5Ambience5

Kobe beef is outstanding!!

OT
OpenTable Diner
Edmonton
2 reviews
Dined on June 5, 2020
Overall5Food5Service5Ambience4

Service is excellent as always.
Food arrived promptly...

OT
OpenTable Diner
Edmonton
2 reviews
Dined on March 14, 2020
Overall5Food4Service5Ambience4

Pretty good.

C
vipCrash
Las Vegas
10 reviews
Dined on March 13, 2020
Overall5Food5Service5Ambience5

Had a chance to sit up stairs, highly recommended if you get the chance!

MC
MrsC
Vancouver
5 reviews
Dined on March 7, 2020
Overall5Food5Service5Ambience5

Interactive meal that will have everyone having a blast! Super tasty! Amazing service! Fab prices

OT
OpenTable Diner
Edmonton
4 reviews
Dined on March 7, 2020
Overall5Food4Service5Ambience5

Neat tasty food

OT
OpenTable Diner
Edmonton
6 reviews
Dined on February 27, 2020
Overall3Food4Service4Ambience3

Some of the server are great, food quality was good but too pricey if it’s not under happy hour. Most likely not going repeat.

OT
OpenTable Diner
1 review
Dined on February 23, 2020
Overall5Food5Service5Ambience4

When i came in it was a very welcoming vibe. We sat down and the server was really attentive and nice. Food selection and sets are great. Server will provide a guide how to cook the meat properly. Overall, it was a great experience and great food.

OT
OpenTable Diner
Edmonton
1 review
Dined on February 17, 2020
Overall5Food5Service5Ambience5

Staff was very nice and the food is wonderful.

RG
vipRGeo
Edmonton
41 reviews
Dined on February 17, 2020
Overall5Food5Service4Ambience5

We love bringing new people here! My aunt and uncle had a special 40th anniversary evening we happened to miss, they’re quite picky when it comes to food and we wanted them to experience something new. Additionally we had family in from out of town so we did a huge family dinner and everyone had a great time. It was quite a busy family day in the restaurant but this is one of our favourite places.

VY
VernaY
San Francisco
1 review
Dined on February 16, 2020
Overall5Food5Service5Ambience5

Outstanding group dinner with friends. We ordered a set menu for 8 ppl for $240 which was really a good price. There was excellent salads, appetizers and then an assortment of different meats for grilling. The service was excellent also - very affable waiter/waitresses and the manager was also very good. Overall, an extremely positive experience and we will definitely be going back.

AM
AlexM
1 review
Dined on February 16, 2020
Overall5Food5Service5Ambience5

Excellent in every way. Highly recommended. We been here twice already and definitely this won’t be the last.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

First time we came in and the food & service were too notch. 100% will come back.

CK
CurtisK
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Great experience! It was our first time there and the menu was easy to navigate, provided good suggestions and made the night simple! We were able to select our own items instead of a platter and it turned out great. Double-up on the filet mignon dipped in Ponzu!

J
vipJonathan
Edmonton
8 reviews
Dined on February 7, 2020
Overall3Food2Service3Ambience3

Frequent Gyu Kaku quite often and the last few times the quality has gone down.

KT
KathyT
Edmonton
1 review
Dined on February 7, 2020
Overall5Food5Service5Ambience5

Good food. Glad I went.

OT
vipOpenTable Diner
Edmonton
6 reviews
Dined on February 7, 2020
Overall4Food5Service4Ambience3

We were one of only two parties of five for the entire time we were at the restaurant, and the restaurant had a larger table free all of that time. However, the staff member seating guests refused to give us (or then other group) that table all of that time, having chosen to keep it unused instead - inexplicably.

t
tlau
Edmonton
3 reviews
Dined on February 4, 2020
Overall5Food5Service4Ambience5

The manager was really kind. I went there for my girlfriend’s birthday and the manager was very accommodating. He got us a quieter spot and made sure we were taken care of. Food of course was fantastic as always too!

GD
GoalieDad
Edmonton
9 reviews
Dined on January 30, 2020
Overall5Food5Service5Ambience5

Everything was great. A bit in expensive side but overall good

HB
HazelB
Edmonton
2 reviews
Dined on January 29, 2020
Overall1Food1Service1Ambience1

We hated it today. we go to gyu kaku regularly and we always loved the food and the service. but today it was terrible. to start off with the appetizers the “steamed” dumpling was cold it almost felt like raw. we were hungry and when it was pointed out by my fiancee that it MIGHT be raw it was all gone. my fiancee’s brother noticed how cold it is too. if we get sick tomorrow I think we know why. next is the salad it was okay then 20mins has elapsed we still got no meat to grill. they brought our sukiyaki bibimbap. our server was so nice to stir it and “scrape” the sides it was awkward looking at him stir and scrape our bibimbap in a regular ceramic bowl, we are all wondering what he was doing. as a regular in gyu kaku my fiancee then finally asked the waiter why it is served on a regular bowl and not the hot stone pot they usually come in. waiter responded they ran out and it is dirty still. taste was terrible,we might as well got plain rice.onion was raw.we were hungry so we ate some of it.40mins in and still waiting for the meat.we finally complained to their manager about it. he just said they are short of staff and it was busy. in our mind it is not an excuse for a sloppy service and food. at 8:45pm we finally got our veggies and meat. that is the only time they fired up the grill. we were excited to grill our meat but then after 30mins trying to cook our filet mignon cube it was still raw in the center and no sear at all. the grill was on but it is not hot enough to cook the food. manager offered us to be transferred to a table. it was so awkward transferring all our food to another table. again as a regular customer this by far the worst service I got and worst food I got from this restaurant. there are times that we felt like our server had forgotten us. I dont think we will be back anytime soon from the food and service today. highly disappointed. the only thing that tasted great was the water.

OT
OpenTable Diner
Edmonton
2 reviews
Dined on January 29, 2020
Overall3Food4Service4Ambience4

I am impressed with manager and workers who willing to work it out with person had celiac with gluten free options. Willing to exchange with equal cost of options we chooses. Thank you.

OT
OpenTable Diner
1 review
Dined on January 24, 2020
Overall4Food4Service4Ambience4

Love there.

TH
TrietH
1 review
Dined on January 23, 2020
Overall5Food5Service4Ambience4

Parking in downtown can be a pain but it's worth the trouble.

I highly recommend the Meat Lover combo, good for 3 ppl!

OT
OpenTable Diner
1 review
Dined on January 17, 2020
Overall5Food4Service5Ambience5

Good food & serves

AR
AllisonR
Edmonton
2 reviews
Dined on January 11, 2020
Overall4Food4Service4Ambience4

Good place to go with a group or for a date. Fun to cook your own food and you get a lot.

SK
SushiKing
Edmonton
17 reviews
Dined on January 10, 2020
Overall3Food3Service2Ambience3

Waiter never explained that we could get the grill exchanged. Also not very personable service provided. Could have checked in to see if we needed anything during our meal.

MM
MMMMMMLOVEFOOD
Edmonton
42 reviews
Dined on January 10, 2020
Overall3Food3Service3Ambience2

Food was good. Service was ok, just took a long time to get the food. It seamed like the heat was broken, very cold inside. Had to keep my jacket on.

OT
OpenTable Diner
Edmonton
6 reviews
Dined on January 4, 2020
Overall5Food5Service5Ambience5

Love coming here with friends. The set menus they have for different numbers of people are great. Even after adding some appetizers and drinks, once the bill is split (if you do that) the price is lower than you expect. The food itself is delicious and I love that you get to keep socializing during the experience. It's not sit down, eat, then talk afterwards. You can talk to each other while you cook and eat. Tell your friends which meats/veggies you like. Overall a great experience and always has been anytime we've come to Gyu Kaku

DC
DerekC
1 review
Dined on December 31, 2019
Overall5Food5Service5Ambience5

Food was amazing, I will be coming back next time with my whole family!

m
vipmeade
Palm Springs
27 reviews
Dined on December 28, 2019
Overall5Food5Service5Ambience5

Great experience. We will be back.

OT
OpenTable Diner
Manitoba
1 review
Dined on December 27, 2019
Overall5Food5Service5Ambience5

Amazing service!

FAQs

Gyu-Kaku - Edmonton, AB offers takeout which you can order by calling the restaurant at (587) 416-0957.

Gyu-Kaku - Edmonton, AB is rated 4.5 stars by 205 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.