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Gyu-Kaku - Edmonton, AB
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.
- Please bring a mask and use it all times when you are not eating or drinking.
- We will measure your temperature upon entering the restaurant.
- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitiser or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Great service and delicious food!
Masks are required, which is great! But what’s the point of wearing a mask without covering your nose or mouth?? That’s what the host did!!!! Not acceptable at all! The host needs to COVER his face AND mouth which is required by law.
Thank you for letting us know of your concerns! We want to assure you that we comply with all government mandates very closely, including the mask law that went effect August 1st, the day after your visit. As of that date, we have been 100% compliant with employees in masks. We would love to have you visit again so that you can see our adherence to this new mandate and many other safety precautions we have in place to ensure our diner's and staff's safety and well being.
Amazing! First time here and I must say that was one of the best customer service I have ever received. Went for my 21st birthday and they treated me like family. I felt so special and they even gave me a birthday card with my actual age I turned. They paid attention and listened! The food was on another level of amazing. Cannot express enough how great of a birthday I had tonight. Thank you!
Great meal and fun too. Service was very good.
Food safety protocols in place. The meats, veggies, appy’s, and dipping sauces were all excellent!
Very welcoming staff, nice and clean place, great food!
We really enjoyed this place and would go again.
Good COVID protocols. Temp check at entrance. Ask for reso and masks when you enter. Staff have masks and gloves. Every other table blocked off. Felt safe and they did do have a sign saying they did a high end cleaning at some point.
Great set menu for returning back to business. 2 people. But could easily feed 3 comfortably. 2 of us were stuffed!!! Had the more expensive one but it felt worth it. Great service, timely. Food was very tasty. But it is up to you to cook it properly. We were chatting too much and some burnt. Veggies were good too. And the rice bowl was awesome. Bibimbap style so there are bits of yummy crunchy rice.
Got a special treat for bday celebration. Was very nice and unexpected.
I love this experience. It is great for any occasion and the variety is very generous.
Even though we made it clear we were unfamiliar with the process no explanation was given .
The house wine could not be any cheaper or nasty
Kobe beef is outstanding!!
Service is excellent as always.
Food arrived promptly...
Had a chance to sit up stairs, highly recommended if you get the chance!
Interactive meal that will have everyone having a blast! Super tasty! Amazing service! Fab prices
Neat tasty food
Some of the server are great, food quality was good but too pricey if it’s not under happy hour. Most likely not going repeat.
When i came in it was a very welcoming vibe. We sat down and the server was really attentive and nice. Food selection and sets are great. Server will provide a guide how to cook the meat properly. Overall, it was a great experience and great food.
Staff was very nice and the food is wonderful.
We love bringing new people here! My aunt and uncle had a special 40th anniversary evening we happened to miss, they’re quite picky when it comes to food and we wanted them to experience something new. Additionally we had family in from out of town so we did a huge family dinner and everyone had a great time. It was quite a busy family day in the restaurant but this is one of our favourite places.
Outstanding group dinner with friends. We ordered a set menu for 8 ppl for $240 which was really a good price. There was excellent salads, appetizers and then an assortment of different meats for grilling. The service was excellent also - very affable waiter/waitresses and the manager was also very good. Overall, an extremely positive experience and we will definitely be going back.
Excellent in every way. Highly recommended. We been here twice already and definitely this won’t be the last.
First time we came in and the food & service were too notch. 100% will come back.
Great experience! It was our first time there and the menu was easy to navigate, provided good suggestions and made the night simple! We were able to select our own items instead of a platter and it turned out great. Double-up on the filet mignon dipped in Ponzu!
Frequent Gyu Kaku quite often and the last few times the quality has gone down.
Good food. Glad I went.
We were one of only two parties of five for the entire time we were at the restaurant, and the restaurant had a larger table free all of that time. However, the staff member seating guests refused to give us (or then other group) that table all of that time, having chosen to keep it unused instead - inexplicably.
The manager was really kind. I went there for my girlfriend’s birthday and the manager was very accommodating. He got us a quieter spot and made sure we were taken care of. Food of course was fantastic as always too!
Everything was great. A bit in expensive side but overall good
We hated it today. we go to gyu kaku regularly and we always loved the food and the service. but today it was terrible. to start off with the appetizers the “steamed” dumpling was cold it almost felt like raw. we were hungry and when it was pointed out by my fiancee that it MIGHT be raw it was all gone. my fiancee’s brother noticed how cold it is too. if we get sick tomorrow I think we know why. next is the salad it was okay then 20mins has elapsed we still got no meat to grill. they brought our sukiyaki bibimbap. our server was so nice to stir it and “scrape” the sides it was awkward looking at him stir and scrape our bibimbap in a regular ceramic bowl, we are all wondering what he was doing. as a regular in gyu kaku my fiancee then finally asked the waiter why it is served on a regular bowl and not the hot stone pot they usually come in. waiter responded they ran out and it is dirty still. taste was terrible,we might as well got plain rice.onion was raw.we were hungry so we ate some of it.40mins in and still waiting for the meat.we finally complained to their manager about it. he just said they are short of staff and it was busy. in our mind it is not an excuse for a sloppy service and food. at 8:45pm we finally got our veggies and meat. that is the only time they fired up the grill. we were excited to grill our meat but then after 30mins trying to cook our filet mignon cube it was still raw in the center and no sear at all. the grill was on but it is not hot enough to cook the food. manager offered us to be transferred to a table. it was so awkward transferring all our food to another table. again as a regular customer this by far the worst service I got and worst food I got from this restaurant. there are times that we felt like our server had forgotten us. I dont think we will be back anytime soon from the food and service today. highly disappointed. the only thing that tasted great was the water.
I am impressed with manager and workers who willing to work it out with person had celiac with gluten free options. Willing to exchange with equal cost of options we chooses. Thank you.
Parking in downtown can be a pain but it's worth the trouble.
I highly recommend the Meat Lover combo, good for 3 ppl!
Good food & serves
Good place to go with a group or for a date. Fun to cook your own food and you get a lot.
Waiter never explained that we could get the grill exchanged. Also not very personable service provided. Could have checked in to see if we needed anything during our meal.
Food was good. Service was ok, just took a long time to get the food. It seamed like the heat was broken, very cold inside. Had to keep my jacket on.
Love coming here with friends. The set menus they have for different numbers of people are great. Even after adding some appetizers and drinks, once the bill is split (if you do that) the price is lower than you expect. The food itself is delicious and I love that you get to keep socializing during the experience. It's not sit down, eat, then talk afterwards. You can talk to each other while you cook and eat. Tell your friends which meats/veggies you like. Overall a great experience and always has been anytime we've come to Gyu Kaku
Food was amazing, I will be coming back next time with my whole family!
Great experience. We will be back.
Gyu-Kaku - Edmonton, AB offers takeout which you can order by calling the restaurant at (587) 416-0957.
Gyu-Kaku - Edmonton, AB is rated 4.5 stars by 205 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.