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  5. Richmond
Pinecrest - Gyu-Kaku - Richmond, BC, Richmond, BC

Gyu-Kaku - Richmond, BC

4.5
4.5
540 Reviews
CAN$31 to CAN$50
Japanese
We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Masks are recommended
- There may be limits on party sizes.

We look forward to serving you!

Make a reservation

2 people

7:00 p.m.


Booked 66 times today
Experiences are available.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Barbecue

  • Hours of Operation

    Mon–Thu, Sun 11:30 am–9:00 pm Fri, Sat 11:30 am–9:30 pm Happy Hour Mon 11:30 am–9:00 pm Tue–Fri 2:00 pm–5:00 pm Sat, Sun 11:30 am–5:00 pm Lunch Mon–Fri 11:30 am–2:00 pm

  • Phone number

    (604) 558-3878

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Neighbourhood

    Richmond

  • Cross Street

    Number 3 Road

  • Parking Details

    Public Lot

  • Public Transit

    Lansdowne Station (Canada Line)

  • Additional

    Beer, Cocktails, Corkage Fee, Delivery, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine

Experiences

  • Now through Father’s Day, Enjoy Premium BBQ...

    $55.00 per person

    May 27 - Jun 19, 2023
    This limited time course for 2 or more includes appetizers, signature Gyu-Kaku BBQ items, your choice of BBQ Booster (dipping sauces), and the perfect dessert to enjoy with the whole party! (Bonus Points applicable for Gyu-Kaku App users) About Gyu-Kaku: Our authentic Japanese yakiniku (grilled barbecue) dining experience crowns you the chef. Share a variety of delicious appetizers and premium cooked meats over a flaming smokeless grill, while sipping on Japanese sake, shochu, and frosty cold beers. We're the perfect spot to enjoy time with friends, family, and co-workers alike!
  • Exclusive Offer on these Premium Meats!

    $45.00 per person

    May 27 - Jun 19, 2023
    (à la carte price estimate) For limited time enjoy premium meats such as this highly marbled Kobe Style Kalbi, New York Steak, and Sukiyaki Bone-in Kalbi with this exclusive Bonus Point offer! (Bonus Points applicable for Gyu-Kaku App users) About Gyu-Kaku: Our authentic Japanese yakiniku (grilled barbecue) dining experience crowns you the chef. Share a variety of delicious appetizers and premium cooked meats over a flaming smokeless grill, while sipping on Japanese sake, shochu, and frosty cold beers. We're the perfect spot to enjoy time with friends, family, and co-workers alike!

What 540 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Vancouver Suburbs

    Most Booked

Sort by

  1. EilD

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service2ambience3
    Food is great! It is not cheap though so come prepared. 😉

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  2. 25sam16

    San Francisco

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 27, 2023

    overall5food5service5ambience4
    Good food and fun variety! The BBQ gets hot, but high quality food ;]

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  3. OpenTable Diner

    Hawaii

    1 review

    3.0

    1 review

    Dined on May 12, 2023

    overall3food4service2ambience3
    Server was boring and explained nothing. Didn’t clear dishes even when they piled up. Did not make it exciting for the kids

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  4. OpenTable Diner

    Vancouver

    1 review

    4.0

    1 review

    Dined on May 9, 2023

    overall4food3service5ambience4
    Inexpensive and great ambience. I have dined many times and suggested that scissors can be provided, some meat items are too big or the chef can cut it smaller!

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  5. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5
    Food was good, service was great, very clean and not too loud. Overall great experience.

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  6. ButchM

    Vancouver

    6 reviews

    5.0

    6 reviews

    Dined on April 28, 2023

    overall5food5service5ambience5
    Highly recommended excellent food and excellent service

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  7. OpenTable Diner

    Vancouver

    3 reviews

    2.0

    3 reviews

    Dined on April 17, 2023

    overall2food2service2ambience3
    Food portion and quality was low at this location. Underwhelming service and lack of quality overall. Usually don’t have a problem with the other locations it’s just the Richmond one that is a hit or miss. I can understand if it was busy but the server seemed more annoyed and waiting for their shift to be done with rather then attending to our table. At the other locations the grill would have been changed 3 times before we had to ask but at this one we went though 2/3rd of our meat before a grill change. Fried bacon chips looked and tasted old and refried. Meat was brought to the table before tongs or plates and appetizers. We had to ask a couple of people before things were brought to the table. Overall not the best experience at this location.

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  8. Erwin

    Vancouver

    1 review

    3.0

    1 review

    Dined on April 11, 2023

    overall3food5service1ambience1
    I went the restaurant in rmd with my girlfriend but we got a server who was trainee. Food was good but bad service

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  9. NanL

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on April 11, 2023

    overall3food2service4ambience4
    I have been a long time gyu kaku customer and was happy to bring another family that haven’t tried it before. To our disappointment the meat quality wasn’t on par and we could hardly chew through some of the meat which hasn’t happened before. Even the gyu tan which is usually the softest and easiest to chew was also extremely hard to eat. I felt embarrassed for bringing my friends there when I had spoken so highly of the restaurant before going to it.

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  10. OpenTable Diner

    Vancouver

    3 reviews

    2.0

    3 reviews

    Dined on April 7, 2023

    overall2food2service2ambience1
    Meat portion was reduced, toro beef pieces I ordered was so thick, used to be very thin, now it’s simply a chunk of meat, takes away the flavour. Server forgot about my cheque, was helping others while my friend and I waited for him to print out ours. He didn’t even ask if we wanted on a separate bill, wasted time just waiting for him to correct the bill. Server name Daniel.

    Is this helpful?

  11. Rafa

    Vancouver

    1 review

    1.0

    1 review

    Dined on April 5, 2023

    overall1food1service1ambience1
    Dirty and poor customer service!!!!!!!!!!!!!!!!!!!

    Is this helpful?

  12. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 27, 2023

    overall5food5service5ambience5
    Always my favorite ever.Meat is good quality and food was great.Sukiyaki bibimbub is the best one for me.

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  13. OpenTable Diner

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on March 25, 2023

    overall4food3service5ambience4
    牛すしは思ったより違いました。 メニューのと違う事は分かりますが。その差は結構大きいですね。 今回はコースを頼んだので、お値段の割には適切な感じです。

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  14. Tiffany

    Vancouver

    1 review

    1.0

    1 review

    Dined on March 23, 2023

    overall1food3service1ambience3
    Slow service; hard to make eye contact with server.

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  15. OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on March 14, 2023

    overall2food5service1ambience4
    Food was amazing as always but service was horrible. Too many young kids working there that are careless. Had to ask multiple times for certain things, as well one of our dishes didn’t come. Told the waitress make sure it’s not on the bill, told me not to worry, yet it was still on the bill and realized after I paid. They had to refund me the amount in cash

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  16. JFR12

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 14, 2023

    overall5food5service5ambience4
    Best happy hour in awhile however the gyu kaku salad has gotten smaller.

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  17. GlennB

    Vancouver

    1 review

    4.0

    1 review

    Dined on February 27, 2023

    overall4food4service5ambience3
    Lots of variety to choose from. Various cuts. Sauces good. Very little smoke.

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  18. OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on February 23, 2023

    overall5food5service5ambience5
    Really nice service and food

    Is this helpful?

  19. StellaL

    Vancouver

    9 reviews

    vip
    5.0

    9 reviews

    Dined on February 20, 2023

    overall5food5service5ambience5
    It is all day happy hour, very nice lunch.

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  20. OpenTable Diner

    Mobile

    1 review

    5.0

    1 review

    Dined on February 13, 2023

    overall5food5service5ambience4
    Server was great but they’re jacking up da prices

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  21. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service3ambience5
    Food is excellent. The service was good but a little on the slow side. We love coming here

    Is this helpful?

  22. OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on February 2, 2023

    overall2food2service2ambience3
    Quality of food has declined quite a bit since the last time I went. Severs were kind and polite but very difficult to get service/get their attention.

    Is this helpful?

  23. MaggieY

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on January 30, 2023

    overall4food5service5ambience4
    We never come for lunch menu but it’s so worth it!! The grill that we were on was pretty slow but over all it was good!

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  24. foodieinvancouver

    Vancouver

    6 reviews

    5.0

    6 reviews

    Dined on January 29, 2023

    overall5food5service5ambience5
    Great food, meat and services. Will go back and re-visit again.

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  25. RosemarieT

    Seattle

    3 reviews

    4.0

    3 reviews

    Dined on January 25, 2023

    overall4food4service4ambience4
    Lunch price menu is a pricey compared to the last time we went

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  26. AoTeWan

    Vancouver

    1 review

    3.0

    1 review

    Dined on January 23, 2023

    overall3food3service5ambience3
    1st time. Overall, I'll go back. However being a product manager I'll nitpick the heck of the place for your benefit. The following is just a statement of facts as I experienced them... Called three times, no answer: not enough staff to even pick up the phone. Arrived Sunday, January 22nd at 16:44 at the Richmond place. Front desk clerk, being 14 minutes early told me without smiling, or even a pretense at courtesy: "I'll see you at five" clearly looking at the door. That was said in a way that wasn't obviously rude, but clearly this isn't how you welcome guests. The kid doesn't know how to talk: he shouldn't be at the front desk. Set to a dirty table. We protested gently and were set to a clean table. Anjani arrived and offered truly remarkable service. If I had a restaurant I'd make her manager. Very conscientious, attending to everything, etc. Perfect. The food was fine, the sauce fine, but overall not a great value for 230$. The place needs a coat of paint, lower walls clearly dirty. Artwork on wall (the beef) of dubious artistic value and blue? A food place should have orange or red but not blue. Some research here was clearly skipped in favor of contracting who exactly? Our bbq didn't have the little golden rings the others had. The electrical cap on the breaker box under was removed, against code. For the party combo we bought the table requires military level space management and is hence clearly too small to do the job properly. There should be an assortment of sauces and an emphasis on them at the first visit since they are cheap and are what most will remember the place by. There wasn't. There is no overall branding that shines through since interior decoration is clearly not focused on anything ressembling consistency and branding. It looks as if it was an afterthought that never met a designer: it's not bad per se: its just absolutely forgettable. Value comes from the decor as well... The app and the discounts etc. all that is great.

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  27. OpenTable Diner

    Vancouver

    1 review

    2.0

    1 review

    Dined on January 14, 2023

    overall2food2service3ambience2
    the food is not fresh as before ,as well as the portion per dish is quite small

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  28. Euge

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on January 12, 2023

    overall4food4service5ambience5
    Our server patiently explained his recommendations and other information for our meal, which was appreciated. He was great. The food is tasty, but it's probably hard to screw up marinated meats. And they were well marinated at that, everything was flavourful and tender. It's decent food at decent prices. We were there during normal hours, but the happy hour pricing wasn't a big difference if you go during those times.

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  29. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5
    Thank you raymond for helping us!

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  30. StellaH

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    Service is good! The meat is very delicious. The combo for 2 includes so much meat. Highly recommend.

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  31. OpenTable Diner

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on January 3, 2023

    overall4food4service4ambience4
    Good! The special menu for two is value

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  32. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience5
    First time, loved it!

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  33. konconsc

    Vancouver

    14 reviews

    3.0

    14 reviews

    Dined on January 1, 2023

    overall3food4service2ambience4
    The place didn’t look too busy but I have never been to one Gyukaku where our grill plate was only changed once (we are a family of 4 and ordered a set menu for 3 and a few more raw sides). The other gyukakus I have been to I won’t say the service was excellent but I felt like we were looked after. Last night I’d say we were rarely given attention (I don’t ever usually wave down my server) but last night I had to wave down somebody else coz no one ever came to us to change the grill plate and we sat there not grilling for over 15 min coz we were just waiting for someone to come. Overall, I wasn’t looking for superb service and I didn’t even get basic service I should get from a bbq restaurant.

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  34. GemaD

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience5
    Loved everything overall but recommend the more thinly sliced meat. More tender and flavourful

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  35. WendyC

    Vancouver

    11 reviews

    vip
    4.0

    11 reviews

    Dined on December 26, 2022

    overall4food5service5ambience5
    A lot of fun. Ran out of the s'mores dessert and we ate at 6 pm. Definitely fine back

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  36. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4
    Good food and fast service:)

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  37. MichelleG

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on December 25, 2022

    overall5food5service4ambience3
    Good food and good price. Super recommend.

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  38. OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience4
    Great service and even better food. My son’s first choice for his birthday dinner.

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  39. Ocdee

    Vancouver

    22 reviews

    vip
    5.0

    22 reviews

    Dined on December 20, 2022

    overall5food5service5ambience4
    The service was wonderful. Pierre was attentive, friendly and efficient. We ordered the combo for $42.50/person and it was more than enough for us to eat. We all thought that the the dinner was a very good value. We will be back!

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  40. OpenTable Diner

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on December 19, 2022

    overall4food3service4ambience3
    Source too sweet. No lettuce sell separately . Rest all good.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Richmond, BC does offer delivery in partnership with Skip The Dishes and Uber Eats. Gyu-Kaku - Richmond, BC also offers takeout which you can order by calling the restaurant at (604) 558-3878.

Gyu-Kaku - Richmond, BC is rated 4.5 stars by 540 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 66 times today
Experiences are available.
Google Map for Gyu-Kaku - Richmond, BC

7971 Alderbridge Way, Unit 120, Richmond, BC V6X 2A4

Additional information

  • Cross Street

    Number 3 Road

  • Neighbourhood

    Richmond

  • Hours of Operation

    Mon–Thu, Sun 11:30 am–9:00 pm Fri, Sat 11:30 am–9:30 pm Happy Hour Mon 11:30 am–9:00 pm Tue–Fri 2:00 pm–5:00 pm Sat, Sun 11:30 am–5:00 pm Lunch Mon–Fri 11:30 am–2:00 pm

  • Cuisines

    Japanese, Barbecue

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Public Lot

  • Public Transit

    Lansdowne Station (Canada Line)

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Cocktails, Corkage Fee, Delivery, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine

  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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