Gyu-Kaku - Richmond, BC
Amazing service! It was our first time here so we asked our server for recommendations. He was very knowledgeable and knew just what we would enjoy. The food was pretty good but not amazing despite the more expensive pricing. Overall a great experience and would probably come back again!
We love coming here! Always busy no matter what time you go so reservations are a must even for two people. Great staff and good music.
Good food, great service.
As usual lunch occasion ...our waiter was excellent except he made an error on our bill but looks like he’s new (not his mistake ) ordered lunch special $12.95 which is pretty good deal as long as you do not make many upgrades otherwise it adds up go up to $20 plus no time ...still not bad deal ....
Delicious food! Great happy hour menh
It was really loud in the restaurant but we enjoyed the “all day happy hour” offer! Also I’m glad we booked this ahead because there were a lot of people waiting in line and the waiting time might’ve been more than an hour.. anyways, we spent a great Family Day and the food was delicious!
The food quality is quite average but consistent. I like the previous dinner sets more as I believe they were better value. Nonetheless, the current sets are still complete and enough for the recommended people.
great food and vibe!
Pricey but high quality food. Good service. Great for a date, out with friends, and kids. Had a good kids meal option.
Food is always so delicious here. A little pricy but it’s worth it.
There was hair in my miso.
Also, was originally told there was 15 min grace period. We were 10 minutes late and the hostess told us they gave our reservation table away.
Garlic shrimps, filet mignon, beef short ribs and the garlic noodles were really good.
Hostess gave table to walk in customer first, before give table to the people who got reservations. A lot of staff stood around, do nothing; no tea/ no soy sauce plate/ no cutlery within 10 minutes. They changed their happy hour menu into $3/$4/$5, instead of under $3 each for meat. Their menu also changed to be more selections, but everything gone up at least $1.50 more with smaller portion and extremely loud music. Wont go there again.
Service was amazing
Service was great today. Quick and efficient. In and out in about an hour.
Great experience, servers were helpful and informed us of cooking times and order to cook in. Also appreciated how our server gathered the other staff to sing happy birthday.
Overall great food (if you don’t burn it) and great service.
My family and I love this place! Our server was attentive and nice. The food is delicious as always and comes fast. Will be back soon!!
Overall is good. I hope they can turn down the volume of the music.
Fast service, delicious food , recommend to biok ahead to avoid long wait
My husband and I celebrating the new year :)
Great, food was really good
Great customer service, very friendly and accommodating. Wonderful experience
The food was good and the staff Paul is very friendly and check with us a few times during the meal to ensure everything at our table is okay.
Gave our table away without calling us beforehand
Great service today! They also gave us holiday coupons for our next visit. Will definitely be back :)
Went for happy hour for 2. Really nice quality meats provided, and well worth the money.
Great lunch helpful server!!
Good selection of appetizers. Meats are in good bite size and are very fresh. It’s good place for family gathering or friends get together. Just a bit noisy but what can you do when the whole restaurant is fully booked? Go Monday to get more bang for your buck - whole day happy hour is the best!
Food was flavorful but the ambiance and decor was tacky and bright like a bad roadside diner. Concrete floor and I think they used a bedsheet from Value Village as window curtain hung with shower rings. Not worth the price. Will not go back again.
Great food, excellent customer service, awesome points reward
Food was great and table comfortable. Service was fine but a bit abrupt and hurried - not as good as experienced previously at the Vancouver locations.
Get there early or make reservations ahead of time! We ordered the Holiday Special and that was definitely worth it between 4 people.
Will come back again for sure
I was very happy with my experience at gyu -kaku. It was for a dinner with my husbands out of town colleagues and was stressing about somewhere to take them in Richmond and this place was perfect. They really enjoyed the experience with the food. I’m really technically challenged so booking online made me nervous. Then I messed up the reso and booked for 6 instead of 7. They called me day of the reso to confirm and I was able to add 1 more person with no problems. I will definitely be back. Loved everything about this restaurant.
I booked at table for 4 initially but called a few days prior to get it changed to a table for 7. The table we had only had one grill so our food took awhile. Other than that, I love gyu & this location especially never fails with great service.
Longer than expected for food to be served for a not so busy early evening but not much of a negative. Good food and good service! Kudos to Simran!
Many open tables, arrived 5 minutes early. Ended up being seated 5 minutes after our reservation at an unclean table that was coated in grease. Had been to the nelson st. location many times and had wonderful experiences. this location is far lower quality.
I visit this place often and this was my best visit by far.