Gyu-Kaku - Richmond, BC
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Masks are recommended
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
Happy Hour Everyday 11:30-18:00
Multiple dates availableDuring Happy Hour the price for most items is reduced
happy hour till 6 everyday
Multiple dates available
Sun - Sat 11:30 AM - 4:00 PMhappy hour is reduced price on selection of items. happy hour course 60$ includes 12 itmes, which are same potion as regular size.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Server would miss certain utensils and other things that other servers would usually not miss. I have been to this location many times so I noticed the difference. Point system has been changed and not as good as it used to be. Food portions has been noticeably decreased in size and so had quality of food. I saw a worker from the kitchen that has came out of the women’s bathroom stall and NOT WASH HER HANDS when leaving the bathroom. I was there washing my hands so I can witness the entire incident. Despite of pandemic or not, anyone who touches any surfaces in the bathroom is already contaminated. This was brought up to the manager’a attention immediately. I also write reviews on Yelp and I will share my experience there as well. Overall, rating for this location has greatly decreased from my past expectations and experiences.
Nice place for Japanese BBQ
Their lunch specials and happy hour deals are great!! Highly recommend!
Service was a little bit slower and the soda was flat but overall it was good!
I took my kids there, they have a booster and kids menu. kids friendly :)
Really great service and food. Had an incredible time
nice food and nice discount after I installed their app.
Service was super slow, which is understandable due to covid measures. We had reservations for 4:45pm, weren’t sat down until 5pm. My friend and I didn’t start eating till 5:40 pm. The restaurant wasn’t busy at all, not sure why all ends were slower than usual. Our servers were amazing and came by a few times to top off water.
Everything excellent, food service beer ambiance
Our server was amazing!
We came here for happy hour and it was delicious! The food was great, service was very friendly and the customers were very social-distanced so we felt safe. We’ll definitely be back!
The Food is Delicious looking forward to our next dine-in.
The waiters were not attentive and when it was time to pay, the male waiter said I need to give exact change at a restaurant since they have none?
We ordered the Happy Hour Special for 2 plus other appetizers for four people. It was the perfect amount. Good spacing for groups.
Overall is great.
Food was great. Socially distant, not too crowded. Food was great.
Always good experience and yammy BBQ and kids enjoy so much. Especially lunch time is awesome to take kids. Price is also reasonable for lunch hour.
food is good although when it arrives there are no way to tell which meat is which. Not much veggie selection. We had an enjoyable dinner.
No air conditioner. Over price and lacks of customer service. Food aren't tasty. Washroom aren't clean. I don't recommend to anyone.
Good food, good location. Really recommend it. Many varieties of food.
Services is fantastic especially the server Chloe. she is nice n smile fast attention, good service. But we are disappointed about the reception girl. Four of us are not willing to come again for such front door 's Services. She is rude impolite. Un probably language
I was not impressed on how we were treated at reception. They first told us our table was not ready, then asked us to wait, then they were going to take us to our table, but then they stopped and dealt wit another issue. Finally they took us to a table that was completely un occupied from the moment we walked in, as we could see the table from the front door. Lying to customers is horrible. The food experience was good, we had fun. Will I go back? - Not likely. Will I recommend? - Not Likely.
My friend suggested this place. Guess I am a bit old for this type of dining.
Service was slow, almost felt they’re over booked or under staffed. Food was good. The pork had something missing yesterday with the marination. They ran out of a spicy sauce which is odd.
The food was yummy. The problem was that we were told what we were ordering was on the happy hour menu and then when we were a dish or two into it they said that they had made a mistake… But by that point we had already committed to our plans for lunch
Also… The garlic noodles are delicious.
Server was nice, they didn't rush us to finish. However there were no water refill even on temperatures like this, had to ration our cups haha. Food was good, however the marinated meat was a bit too overwhelming, except for the pesto chicken
Food quality as good as usual, but service need to be improve because it’s so difficult to find our server.
service was super poor
My daughter had a wonderful birthday
Wonderful food! Very delicious and fun experience
The food here is delicious and the service is impeccable. I really like how right now they are doing print out menus and you just write down what you want for food and drinks, it’s very easy & convenient! Staff is polite and attentive. Washrooms are super clean. I am pretty paranoid when it comes to indoor dining due to COVID, and very glad to say that I was impressed with how this location follows the guidelines and provides physical barriers between dining parties.
Overall, amazing experience and can’t wait to go back!
Great place to eat and the lunch specials prices can’t be beat! Just did not have good service from the server this time. He came took order and then never came back. No grill change till asked, no refill on pop till asked and we asked for more spicy sauce 3x before we got it… covid shouldn’t be an excuse for poor service.
Waitress was very friendly and helpful with the menu.
One of the employees was fixing the door. He was hammering and making continuous loud noise. Please don't do that when customers are eating.
It was a terrible experience!! Our reservation is 8 pm and we sit down and order right away and took them 25 min to bring our soup to start and then the fire alarm went off then they told us to stay everything it’s fine!!! We sit there for 15 min under the alarm ringing so loud..... when the fire truck arrive then they say we have to go outside and it just take a few min to check things out. We were standing outside over 25 min then they came out and told us we are closed u must leave !!! And no compensation or any offer at all. Terrible service, will not recommend this Resturant to anyone !!
The service was exceptional as my friend had some dietary restrictions. The server was outstanding! However the food is mediocre, nothing too exciting. Value is good given the store offer 20% discount on selective meals. However the biggest issue was the range and stove. The smoke was so big that the store managers had to resolve the issue, not once but twice. It completely disrupted the food experience.
Imagine you are half way cooking your selective BBQ meats, and all of sudden you have to take a long pause due to technician issues. It’s like going to the bathroom and you are half way relieving yourself, and the janitor ask you to leave because they just discovered a leaking sink. The meat lost its juice, we lost our appetite and more importantly, it was a huge disruption to the entire eating experience.
Hot food became cold food, warm expectations became cold miseries. Very disappointing in this regard, although the problem was resolved and some explanation was given, however, the seat was quickly taken within 5 min after we were moved to another table. Felt like a cold conspiracy.
Last night before closure so I expected some servers to have checked out but our server never came by the table which
Gyu-Kaku - Richmond, BC does offer delivery in partnership with Skip The Dishes and Uber Eats. Gyu-Kaku - Richmond, BC also offers takeout which you can order by calling the restaurant at (604) 558-3878.
Gyu-Kaku - Richmond, BC is rated 4.5 stars by 340 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.