Harold's Kitchen & Bar - Sheraton Vancouver Airport

4.3
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227 reviews
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CAN$30 and under
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Contemporary American

Top tags:

Casual
A contemporary restaurant & bar highlighting comfortable, globally inspired, casual dining supporting the green concept from farm to table. Experience dining at our restaurant, lounge and patio during the summer time. Harold’s has “Something for Everyone”.
What 227 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.6
Service
4.2
Ambience
4.1
Value
Noise · Moderate
92% of people would recommend it to a friend
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E
Vancouver
1 review
Dined on March 13, 2020
Overall4Food4Service4Ambience5

We ordered salad for lunch. They are fresh and tasty. Warm bread before the entree would be better than cold and hard.
Service is good and friendly.

BA
Los Angeles
1 review
Dined on March 8, 2020
Overall3Food2Service2Ambience3

Our group of four were staying overnight to catch a morning flight and didn't want to go far from our hotel. The food was fairly priced, but average at best. My Mushroom Risoto had so much sauce/broth it was almost soupy. My friend's dishes were just okay.

I ordered a martini that was a very small pour and at that was watered down.

The Server was nice, but on a night when only 20% of the tables were occupied, she disappeared for long periods of time.

I would not recommend this restaurant.

OT
Vancouver
1 review
Dined on February 23, 2020
Overall5Food5Service5Ambience5

A wonderful visit with family while enjoying the brunch menu only offered on weekends. Great value for a meal as you get coffee, juice, fruit, and pastries included. Sandra, our server was attentive and very friendly making our morning very enjoyable.

BS
Vancouver
1 review
Dined on February 18, 2020
Overall4Food5Service4Ambience4

We always enjoy our visit to Harold's. It's one of the few restaurants in Richmond
that you can talk without competing with background noise.

RS
1 review
Dined on February 14, 2020
Overall3Food3Service4Ambience3

We went to Harolds for dinner before the theater. It isn’t fine dining but was excellent for our purposes. Fast friendly service and a reasonable selection of dinner entrees. A very good place for families and those on a time sensitive schedule.

i
Vancouver
30 reviews
Dined on January 5, 2020
Overall5Food5Service5Ambience5

Excellent breakfast!
The best Breakfast buffet in town, huge selection of food. We enjoyed our recent visit. Excellent food and service. Highly recommended.

OT
Vancouver
12 reviews
Dined on January 1, 2020
Overall5Food5Service5Ambience5

Good food, service was great. Jimmy j was out server suggested great items from the menu. Best item in the menu was the bread pudding. Service was quick.

CP
1 review
Dined on December 31, 2019
Overall5Food5Service5Ambience4

It was our first visit to Harold's... loved it ! The food was outstanding. We tried the meat loaf and butter chicken with sauted green beans. Beautiful presentation and quality ingredients. Compliments to the chef.
The service was also outstanding. The hostess made us feel welcome right from the start and the waitress had a delightful personality. The service was efficient and timed perfectly to our needs. We didn't feel rushed or have to wait un-necessarily. We will defiantly will visit again with friends and family. Thank you everyone.

GS
Vancouver
1 review
Dined on December 22, 2019
Overall5Food5Service5Ambience5

We had a lovely brunch on Sunday, Dec 22 prior to attending a matinee performance at the Gateway.

KG
Vancouver
6 reviews
Dined on December 22, 2019
Overall4Food4Service5Ambience5

Prices were more expensive than I remember especially for brunch, but ambience and service has always been excellent. Food was good, but price was too much for what it was.

i
Vancouver
30 reviews
Dined on November 15, 2019
Overall5Food5Service5Ambience5

Always an awesome visit! Lamb shanks, black cod, scallops, mussels and calamari were all delicious!!! My family were so impressed with quality of food and excellent service! Definitely coming back and highly recommended.

OT
Vancouver
1 review
Dined on November 10, 2019
Overall5Food4Service5Ambience4

It was great. Service was excellent as usual

s
Vancouver
2 reviews
Dined on November 1, 2019
Overall3Food2Service3Ambience3

The location was convenient for what we needed, but it was hard to find parking outside. We were seated quickly as it wasn’t busy (6pm). The service was ok, just nothing outstanding. The food looked good but was mediocre. The butter chicken was dry and needed a lot more sauce and The burger didn’t wow me and it was impossible to eat it with the bun and my hands - everything slipped on to the plate. I likely wouldn’t chose this place again unless I had to.

LM
Vancouver
3 reviews
Dined on October 19, 2019
Overall4Food4Service5Ambience4

It was date night - dinner and a play with friends. Everything about our meal was very nice - good choices on the menu, very nice service, tasty food, good ambience, and an easy walk to the theatre. We used our Entertainment Book coupon, so the price was very good.

KK
1 review
Dined on October 14, 2019
Overall4Food4Service5Ambience5

We went for the Thanksgiving lunch special; service was really attentive and friendly! Everyone enjoyed their meals except the Ahi Tuna was very fishy; the marinate spices and sauce don’t pair that well and it’s salty (maybe to cover the fishy taste?). Overall a good experience. Thank you

R
Vancouver
7 reviews
Dined on October 13, 2019
Overall5Food5Service5Ambience5

Service was excellent food was also tasty. I highly recommend Harolds bread pudding for dessert.

AM
Vancouver
6 reviews
Dined on October 13, 2019
Overall5Food5Service5Ambience5

We have been going to Harold's at regular intervals for brunch. Never disappoint!

SP
Houston
6 reviews
Dined on September 11, 2019
Overall5Food5Service5Ambience5

We stayed at the Sheraton on a stopover for the night, we didn’t want to travel too far for a nice restaurant. After checking the ratings for restaurants in the area, we found that Harold’s Kitchen, located in the hotel was one of the highest rated restaurants in the community. We made our reservations and enjoyed dinner there, and were very impressed with the experience. We highly recommend Harold’s Kitchen!

F
Calgary
18 reviews
Dined on September 1, 2019
Overall4Food4Service5Ambience5

Service friendly and prompt. Serving portions somewhat on small side.

OT
Vancouver
4 reviews
Dined on August 11, 2019
Overall5Food5Service5Ambience5

Our server was fantastic! He recommended good dishes and made celebrating my parent’s anniversary very special! The bread pudding was a very nice touch too! Overall, had an incredible experience!

TK
Vancouver
2 reviews
Dined on August 7, 2019
Overall5Food5Service5Ambience5

Excellent food excellent service all around everything was just perfect

T
Vancouver
55 reviews
Dined on August 3, 2019
Overall2Food2Service3Ambience2

Service was great BUT food wasn’t good anymore.

BG
Vancouver
2 reviews
Dined on July 20, 2019
Overall4Food4Service5Ambience4

Great and friendly service, good food and quiet ambience. Perfect for a get together with friends.

MA
1 review
Dined on July 18, 2019
Overall5Food5Service5Ambience5

I liked the food and the staff was awesome I enjoyed the place for my BD.

S
Richmond
8 reviews
Dined on June 23, 2019
Overall5Food5Service5Ambience4

We had a casual farewell dinner with friends. Our server was exceptional. The food was very good. The fish and chips and hamburger were excellent.

OT
Vancouver
2 reviews
Dined on June 16, 2019
Overall4Food3Service4Ambience3

Kids upset no more Mac and Cheese, but ok for waitress to offer other Cheese options

t
Vancouver
15 reviews
Dined on May 10, 2019
Overall4Food3Service4Ambience4

Met friends there

t
Vancouver
1 review
Dined on April 4, 2019
Overall5Food5Service3Ambience4

Service was a little slow, food was good. The table we had was a bench and felt to cafeteria style for a celebration

WS
Vancouver
4 reviews
Dined on March 25, 2019
Overall5Food5Service4Ambience4

Went in for a quick dinner, the service was amazing and the food came extremely quick. It was a very pleasant experience and I would go back again.

C
Vancouver
36 reviews
Dined on March 9, 2019
Overall3Food3Service3Ambience3

Service is good. Bread pudding is phenomenal! We often just go to Harold’s for dessert.

OT
1 review
Dined on February 15, 2019
Overall2Food1Service2Ambience2

The wait staff and overall service were decent enough, however both my partner’s entrees and my own left much to be desired: the Alfredo was under seasoned, chicken dry, & pasta undercooked, while my New York steak was over cooked, served well done (ordered mid) with carrots underdone.

Overall a decent try, but not worthy of a return in my books with subpar food & poorly-attended dinner service.

m
Vancouver
7 reviews
Dined on January 13, 2019
Overall4Food4Service3Ambience4

The dinner was ruined by an non-professional server for an unknown reason that she was hiding somewhere for more than 10 mins after serving the first drinks. The restaurant was not busy at the time. I went to the reception at the front to ask for services. The server dismissed herself from serving us with her choice and her excuse when I went back to the table.
Finally, the manager had to take over her job to serve us. He managed the situation professionally; and he treated us well with good services. Overall, the restaurant is not bad in my past experience.

i
Vancouver
30 reviews
Dined on January 12, 2019
Overall5Food5Service5Ambience5

Excellent food & service!
Thanks to Eliab who ushered us to our table and our server Nandini, my guests were so impressed! We enjoyed the breakfast buffet.Highly recommended.

L
1 review
Dined on December 31, 2018
Overall4Food4Service4Ambience4

Our meal was tasty, good comfort food in a pleasant ambience. Service was attentive and prices are fair.
We will have dinner there again.

LI
Vancouver
3 reviews
Dined on December 22, 2018
Overall2Food3Service4Ambience1

chose to this place because looking for restaurant close to theatre for quick dinner
atmosphere is slightly better than a "cafeteria style". service was quick and friendly staff

G
Vancouver
1 review
Dined on December 15, 2018
Overall4Food5Service5Ambience5

Food and service was great. There’s just this one service crew who was overly too nice to my 3 year old. She hugged and even tried to have my daughter kiss her on the cheek. I don’t really appreciate that.

i
Vancouver
30 reviews
Dined on December 15, 2018
Overall5Food5Service5Ambience5

Excellent service and delicious food! Our faves, laksa and bread pudding!!! Service was excellent and friendly. Definitely coming back soon! Highly recommended.

DH
1 review
Dined on December 10, 2018
Overall3Food4Service4Ambience3

It's a quality restaurant that like so many has poor acoustic design. It's a highly reverberate environment that makes it difficult to carry on a conversation without raising your voice.

O
Vancouver
1 review
Dined on December 5, 2018
Overall5Food5Service4Ambience4

Very good food and the service is fantastic. It’s good for work mingling and catch up with friends.

TH
1 review
Dined on October 6, 2018
Overall3Food3Service3Ambience2

Went to Harold's Bistro before seeing a play at the Gateway Theatre. Parking is scarce and pricey although, if you remember to ask, Harold's will deduct the cost of parking from the food bill (make sure you have your parking receipt). The restaurant decor is very outdated - think 80s family restaurant. The food is basic. Again, think family restaurant. Not bad but not spectacular. Service was fine. Polite and prompt. Prices are good. Personally, I will not go back as it did not leave a lasting impression. But it's fine to try if you haven't already. Again, it's not a bad restaurant. It's average.

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