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Hearthstone Lounge, Jasper, AB

Hearthstone Lounge

3.9
3.9
87 Reviews
CAN$30 and under
Canadian
At the Hearthstone Lounge, we have hearty, healthy locally inspired food and friendly service. Head down for classic burgers, Alberta beef, creative soups, fresh salads and more. Do not miss our dessert menus and selection of post-dinner drinks as well!

You can now also pick up a homemade Hearthstone Pizza and relax in your room or out and about. Our Detroit-style pizzas are just what you need for a no-fuss, epic-tasting feed.

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Dining areas

Additional information

  • Neighbourhood
    Jasper
  • Parking Details
    Hotel Parking
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

What 87 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.8Food
  • 4.2Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Western Alberta

    Most Booked

87 Reviews
  1. Tones

    Calgary

    6 reviews

    4.0

    6 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 2
    Service was slow at first, food was okay with decent sized portions. Came out very hot and fresh too. Lots of families at the Forest Park Hotel, go at non peak hours to lessen noise

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  2. JenniferB

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on January 27, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 4
    Unfortunately, the service was average at best. My water sat empty for most of my meal, we weren’t checked in on for me to even ask for it to be filled. The cocktail was okay, but not what I was expecting based on the menu. The food was delicious, although I still would not recommend the restaurant based on the overall experience being subpar.

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  3. PatW

    Exclusive

    3 reviews

    5.0

    3 reviews

    Dined on January 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Popped in for an early drink and appetizer. Both the drink and appies were great! Service was excellent as well.

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  4. NicoleS

    Edmonton

    1 review

    3.0

    1 review

    Dined on January 1, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    Our server, James, was wonderful. This review does not reflect his service. The drinks and food were slow coming from the bar and kitchen. The prime rib was dry and the Yorkshire puddings were burnt. It was New Year’s Eve and Tourism Jasper advertised this as a special chef’s menu dinner with a balloon drop for kids at 9pm. When we arrived and asked the hostess we learned there was not a special menu and that the balloon drop was actually in the lobby of the hotel at 9pm. So, sadly not the event we had made reservations for (as advertised).

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  5. ColeI

    Edmonton

    2 reviews

    4.0

    2 reviews

    Dined on December 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 2
    Went to Walters for their Christmas Dinner buffet. The main course food was fantastic!! Such a great selection and everything was just how I had hoped it be for Christmas dinner. The smoke turkey and confit turkey legs were mouth watering! The only disappointing food was the desert selection. Mediocre apple pie, some cookies and cake balls. Luckily the main meal made up for that and only a couple of us are the desert. Staff were so friendly and attentive. The restaurant gets a lot of noise from the hotel pool as it is all in one big open area. Overall very pleased with it and we left with full and happy bellies!

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  6. MatthewD

    Kent

    4 reviews

    4.0

    4 reviews

    Dined on September 14, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    We fancied a nice meal while passing through Jasper. Food was very good especially the beef wellington. Good selection craft beer and portion sizes were generous. Staff very polite and good humoured.

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  7. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on September 7, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    Das Essen und auch die Drinks waren sehr gut. Leider war der Geräuschpegel sehr hoch, kleiner Raum und sehr viele Leute mit Car angereist. Doch es war sehr lecker und wir wurden super von Chiara bediehnt.

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  8. PracticallyPerfect

    Chicago

    48 reviews

    vip
    4.0

    48 reviews

    Dined on August 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our server Chiara was most helpful and solicitous

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  9. JenniC

    Edmonton

    1 review

    4.0

    1 review

    Dined on August 17, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very busy, but we didnt wait very long for drinks or food, our waiter was very attentive and our food was delicious

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  10. neilm

    London

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We ate there both nights we stayed at the hotel and the restaurant was the best thing about the hotel by some distance! the food was great and excellent value.

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  11. DanielF

    Cleveland

    4 reviews

    4.0

    4 reviews

    Dined on July 1, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Really good burger. After 6 days in Banff and Jasper I wanted a burger. It did not disappoint!

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  12. Kulz

    Toronto

    38 reviews

    vip
    5.0

    38 reviews

    Dined on May 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and food! The vegan and vegetarian options were wonderful

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  13. LeslieO

    Edmonton

    1 review

    2.0

    1 review

    Dined on April 30, 2023

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    The kids meal was great glad we were able to eat some of it as our dinner was over priced over cooked. The restaurant was so hot they had technical support trying to fix the problem no discounts were offered, The service was lacking under staffed, wait times were long for our pice of shoe leather, that was order medium rare. Not up to Jasper standards.

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  14. Squirrel

    Edmonton

    1 review

    4.0

    1 review

    Dined on April 30, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    The food was delicious. The restaurant was very nice and not too loud. The server was a little awkward, but otherwise it was a pleasant experience.

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  15. Grbb

    Edmonton

    31 reviews

    vip
    4.0

    31 reviews

    Dined on April 7, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Our waiter was very attentive and pleasant. The food was good, nothing out of the ordinary. There was a bit of a challenge with my cocktail - a misunderstanding of what I ordered led to a lot of questions that were for the wrong cocktail. The bar was out of Chambord when they went to make it for the second time and thus, had to order a different beverage after all that. The cocktail made it to the table just before our meals arrived.

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  16. MMar

    Edmonton

    1 review

    3.0

    1 review

    Dined on March 14, 2023

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4
    The pizza was mediocre. Still yummy but gave too much of a “I made a pizza at home in a pan” vibe for $30.

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  17. KayM

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on January 30, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 2
    So many kids and parents with no control over them. Like we were eating in a zoo

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  18. DebT

    Edmonton

    5 reviews

    5.0

    5 reviews

    Dined on January 25, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely delicious pizza, our waiter was David, who was very attentive and knowledgeable, drink recommendation was appreciated

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  19. NadineF

    Edmonton

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service, food was delicious! Would definitely recommend.

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  20. SheenaS

    Calgary

    1 review

    2.0

    1 review

    Dined on December 26, 2022

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    We booked for a nice family Christmas dinner but we're seated beside the pool, smelling like chlorine with screaming kids and adults. Server barely understood English and communication was difficult. Soup was cold. 2 of us had turkey but one plate was half as much Turkey as the other. 2 2 of us had the ribeye which was fantastic. Overall spending $250 to eat dinner at a swimming pool is ridiculous!

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  21. JeanneJ

    Edmonton

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had the most wonderful server!! Everything was great, thank you

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  22. Collette

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and ambiance!

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  23. Brian

    Edmonton

    6 reviews

    5.0

    6 reviews

    Dined on November 17, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and great service. The steak dinner was delicious, cooked to perfection, very nicely seasoned

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  24. Chris

    Edmonton

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 4
    Half our food was good the other half bad, took a long time and 4th person did not get their food until first 3 were almost finished. Server was apologetic it took so long for all the food in the first place, but did not check back once after we had food or realize how much longer it took for the 4th persons food to arrive. Defiantly need more training.

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  25. melanier

    Montreal

    4 reviews

    4.0

    4 reviews

    Dined on November 12, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Bigger portion could be nice. Its the only thing.

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  26. AnnY

    Edmonton

    2 reviews

    4.0

    2 reviews

    Dined on October 23, 2022

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Upon arriving, we were seated at our table and it took quite a while for someone to come and take our drink order so by the time they did we ordered all of our items for fear it was going to take too long again. Once we started receiving our order the service got better. It is not a large restaurant and there were 3 staff on. I do have to say that during our meal the staff was quite attentive. The food was good. We ordered the Pursuit bottle of red and it was quite nice. Overall not a bad experience. Would I go again - YES!

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  27. Raymondo

    Kent

    3 reviews

    2.0

    3 reviews

    Dined on October 10, 2022

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Food was luke warm, very limited menu, very small portions, over priced. We complained, but only got we will try better next time!!! There won't be a next time!!!

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  28. Juniper

    Edmonton

    1 review

    3.0

    1 review

    Dined on October 10, 2022

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Inexperienced waiter, though staff was nice, just very awkward and abrupt for each exchange. This was for Thanksgiving. The food lacked flavour and was not hot. Seemed pre-prepared and warmed from cold. Restaurant had fan noise but no music. Drink menu was for summer and they offered boozy lemonades and sangria pitchers for Thanksgiving. I decided on a fancy cocktail and they mentioned some ingredients were missing, they offered a substitution but it didn’t translate well. Ended up being just whiskey with a big cube and an orange with some sludge in the bottom of the glass. Other places had been sold out for reservations so we were glad to find a place that would take us but I wouldn’t go back.

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  29. ML475

    London

    1 review

    1.0

    1 review

    Dined on September 25, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Arrived couple minutes before our reservation. Took over 20minutes to acknowledge anyone in the queue waiting. Lots of people left while having to wait. Once we were finally seated 30 minutes after our reservation time no one came to take our drink order and the pizzas were so gigantic we decided to leave and go into town. Wouldn’t recommend, much better service and prices in Jasper town.

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  30. OpenTable Diner

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on September 23, 2022

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food was OK but quite expensive. Service was poor, dirty plates not collected before next course being delivered etc. We were told at 8.45 p.m. that we had our last opportunity to order any more food as the kitchen was closing.

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  31. TerryM

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on September 19, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This lounge was very good! We had the brisquet which was amazing!! And their poutine was quite good, we shared it. Our server Casey was very polite and informative of the menu for food and drinks. He gave a couple nice tips what to see in the area!! Will definately go again!!!

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  32. DouglasL

    Bath

    2 reviews

    1.0

    2 reviews

    Dined on September 4, 2022

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    I am struggling to recall a worse experience that that at Hearthstone. Service was chaotic throughout. It took 30 minutes for the wrong drinks to arrive. One waiter was working his socks off and the drinks waitress not far behind but other staff just stood chatting to each other and hotel manager who wandered in clearly thought getting things under control was no part of their job. We were clearly not alone as a neighbouring table was equally vocal in the complaints.

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  33. Hally

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on August 29, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was fabulous, we both had the brisket with Mac n cheese. Our waiter Casey, was excellent, nothing was too much trouble. We would definitely eat here again and recommend

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  34. RonaldR

    Edmonton

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an enjoyable dinner here. The food was good and plentiful. Sydney was our server, she was very cheerful, friendly and professional. It was a nice experience after daylong travels.

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  35. MarissaL

    Edmonton

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The server was very kind and helpful. Food was really good and appreciated free dessert on my birthday.

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  36. JacquiR

    Exclusive

    11 reviews

    3.0

    11 reviews

    Dined on June 30, 2022

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    This is a nice lounge within the Forrest Park Hotel. It has some Gluten free options but not a whole lot, however what it does have is well done. The service was very good and the staff were friendly and very accommodating. For a tasty quick meal i would recommend this venue

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  37. Aunty

    Edmonton

    21 reviews

    1.0

    21 reviews

    Dined on June 17, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    Service was absolutely terrible. We waited 30 minutes without service. People at surrounding tables received water and attention. We had to go to the bar and request service. TWO guys just gossiped with one another and ignored us. A waitress finally stopped by and asked if we would like water even though servers went to the other tables with water in hand.. strange and abominable to say the least. Finally we placed a drink order and food order and received our food without too much delay. My bison burger was supposed to include fries or salad but I wasn't asked which I would prefer so received neither. Bison burger tasted like cardboard. We had dinner there a few years ago and service and food were great. This was an abomination. I will Never go there again. NEVER NEVER NEVER.

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  38. LaceyD

    Edmonton

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Waiter was great in helping us choose what pizza to get, we loved the SUP and all the food smelled amazing as it went by to other guests. We went on a music night and it was fun.

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  39. KimM

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on June 15, 2022

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Food was average. Friendly staff and nice Jasper ambiance

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  40. MarinaR

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on June 6, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Clean, inviting and cozy atmosphere, excellent service and great musical entertainment. A little pricey but it is a Rocky Mountain resort and comparable.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hearthstone Lounge does offer delivery in partnership with Chow Now. Hearthstone Lounge also offers takeout which you can order by calling the restaurant at (780) 852-6578.

Hearthstone Lounge is rated 3.9 stars by 87 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Order delivery or takeout

Google Map for Hearthstone Lounge

76 Connaught Dr, Jasper, AB T0E 1E0

Dining areas

Additional information

  • Neighbourhood
    Jasper
  • Hours of Operation
    Dinner Daily 4:00 pm–9:00 pm
  • Price
    CAN$30 and under
  • Cuisines
    Canadian, Pub
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Hotel Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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