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Hearthstone Lounge, Jasper, AB

Hearthstone Lounge

3.3
3.3
65 Reviews
CAN$30 and under
Canadian
At the Hearthstone Lounge, we have hearty, healthy locally inspired food and friendly service. Head down for classic burgers, Alberta beef, creative soups, fresh salads and more. Do not miss our dessert menus and selection of post-dinner drinks as well!

You can now also pick up a homemade Hearthstone Pizza and relax in your room or out and about. Our Detroit-style pizzas are just what you need for a no-fuss, epic-tasting feed.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today

Additional information

  • Neighbourhood

    Jasper

  • Parking Details

    Hotel Parking

  • Additional

    Beer, Cocktails, Delivery, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

What 65 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.3Food
  • 3.4Service
  • 3.6Ambience
  • 2.9Value

NoiseModerate

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  1. B

    Brian

    Edmonton

    5 reviews

    5.0

    5 reviews

    Dined on November 17, 2022

    overall5food5service5ambience5
    Great food and great service. The steak dinner was delicious, cooked to perfection, very nicely seasoned
  2. C

    Chris

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    overall2food1service2ambience4
    Half our food was good the other half bad, took a long time and 4th person did not get their food until first 3 were almost finished. Server was apologetic it took so long for all the food in the first place, but did not check back once after we had food or realize how much longer it took for the 4th persons food to arrive. Defiantly need more training.
  3. m

    melanier

    Montreal

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food4service5ambience4
    Bigger portion could be nice. Its the only thing.
  4. AY

    AnnY

    Edmonton

    1 review

    4.0

    1 review

    Dined on October 23, 2022

    overall4food4service3ambience3
    Upon arriving, we were seated at our table and it took quite a while for someone to come and take our drink order so by the time they did we ordered all of our items for fear it was going to take too long again. Once we started receiving our order the service got better. It is not a large restaurant and there were 3 staff on. I do have to say that during our meal the staff was quite attentive. The food was good. We ordered the Pursuit bottle of red and it was quite nice. Overall not a bad experience. Would I go again - YES!
  5. R

    Raymondo

    Kent

    2 reviews

    2.0

    2 reviews

    Dined on October 10, 2022

    overall2food2service3ambience3
    Food was luke warm, very limited menu, very small portions, over priced. We complained, but only got we will try better next time!!! There won't be a next time!!!
  6. J

    Juniper

    Edmonton

    1 review

    3.0

    1 review

    Dined on October 10, 2022

    overall3food3service3ambience3
    Inexperienced waiter, though staff was nice, just very awkward and abrupt for each exchange. This was for Thanksgiving. The food lacked flavour and was not hot. Seemed pre-prepared and warmed from cold. Restaurant had fan noise but no music. Drink menu was for summer and they offered boozy lemonades and sangria pitchers for Thanksgiving. I decided on a fancy cocktail and they mentioned some ingredients were missing, they offered a substitution but it didn’t translate well. Ended up being just whiskey with a big cube and an orange with some sludge in the bottom of the glass. Other places had been sold out for reservations so we were glad to find a place that would take us but I wouldn’t go back.
  7. ML

    ML475

    1 review

    1.0

    1 review

    Dined on September 25, 2022

    overall1food1service1ambience1
    Arrived couple minutes before our reservation. Took over 20minutes to acknowledge anyone in the queue waiting. Lots of people left while having to wait. Once we were finally seated 30 minutes after our reservation time no one came to take our drink order and the pizzas were so gigantic we decided to leave and go into town. Wouldn’t recommend, much better service and prices in Jasper town.
  8. OT

    OpenTable Diner

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on September 23, 2022

    overall2food3service2ambience2
    Food was OK but quite expensive. Service was poor, dirty plates not collected before next course being delivered etc. We were told at 8.45 p.m. that we had our last opportunity to order any more food as the kitchen was closing.
  9. TM

    TerryM

    Exclusive

    1 review

    5.0

    1 review

    Dined on September 19, 2022

    overall5food5service5ambience5
    This lounge was very good! We had the brisquet which was amazing!! And their poutine was quite good, we shared it. Our server Casey was very polite and informative of the menu for food and drinks. He gave a couple nice tips what to see in the area!! Will definately go again!!!
  10. DL

    DouglasL

    Bath

    1 review

    1.0

    1 review

    Dined on September 4, 2022

    overall1food2service1ambience2
    I am struggling to recall a worse experience that that at Hearthstone. Service was chaotic throughout. It took 30 minutes for the wrong drinks to arrive. One waiter was working his socks off and the drinks waitress not far behind but other staff just stood chatting to each other and hotel manager who wandered in clearly thought getting things under control was no part of their job. We were clearly not alone as a neighbouring table was equally vocal in the complaints.
  11. H

    Hally

    Dorset

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience5
    The food was fabulous, we both had the brisket with Mac n cheese. Our waiter Casey, was excellent, nothing was too much trouble. We would definitely eat here again and recommend
  12. RR

    RonaldR

    Edmonton

    1 review

    5.0

    1 review

    Dined on July 24, 2022

    overall5food5service5ambience5
    We had an enjoyable dinner here. The food was good and plentiful. Sydney was our server, she was very cheerful, friendly and professional. It was a nice experience after daylong travels.
  13. ML

    MarissaL

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5
    The server was very kind and helpful. Food was really good and appreciated free dessert on my birthday.
  14. JR

    JacquiR

    Exclusive

    10 reviews

    3.0

    10 reviews

    Dined on June 30, 2022

    overall3food4service4ambience3
    This is a nice lounge within the Forrest Park Hotel. It has some Gluten free options but not a whole lot, however what it does have is well done. The service was very good and the staff were friendly and very accommodating. For a tasty quick meal i would recommend this venue
  15. A

    Aunty

    Edmonton

    14 reviews

    1.0

    14 reviews

    Dined on June 17, 2022

    overall1food1service1ambience4
    Service was absolutely terrible. We waited 30 minutes without service. People at surrounding tables received water and attention. We had to go to the bar and request service. TWO guys just gossiped with one another and ignored us. A waitress finally stopped by and asked if we would like water even though servers went to the other tables with water in hand.. strange and abominable to say the least. Finally we placed a drink order and food order and received our food without too much delay. My bison burger was supposed to include fries or salad but I wasn't asked which I would prefer so received neither. Bison burger tasted like cardboard. We had dinner there a few years ago and service and food were great. This was an abomination. I will Never go there again. NEVER NEVER NEVER.
  16. LD

    LaceyD

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5
    Waiter was great in helping us choose what pizza to get, we loved the SUP and all the food smelled amazing as it went by to other guests. We went on a music night and it was fun.
  17. KM

    KimM

    Toronto

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food2service4ambience3
    Food was average. Friendly staff and nice Jasper ambiance
  18. MR

    MarinaR

    Edmonton

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food5service5ambience5
    Clean, inviting and cozy atmosphere, excellent service and great musical entertainment. A little pricey but it is a Rocky Mountain resort and comparable.
  19. JB

    JoanBF

    Vancouver

    69 reviews

    vip
    4.0

    69 reviews

    Dined on May 25, 2022

    overall4food3service4ambience4
    We were staying at Pyramid property and they had no dinner service on our arrival night and suggested your restaurant.
  20. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 22, 2022

    overall4food3service4ambience3
    Service was great from the greeting, through the meal, and after. The meal was good but not anything special. I had the brisket which was a little on the dry side but still tasty. My wife had the fish and chips and she enjoyed them. The wine and beverage choices were similar to other restaurants in Jasper. In all it was a nice evening.
  21. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1
    I had a reservation on Saturday, May 7th. When we arrived, we discovered that the restaurant was closed for a private event. It would have been nice to know this in advance before we made our reservation. Really disappointing.
  22. HS

    HarmeetS

    London

    19 reviews

    vip
    5.0

    19 reviews

    Dined on May 3, 2022

    overall5food5service5ambience5
    Beef brisket is too good to miss! Great service as well.
  23. HS

    HarmeetS

    London

    19 reviews

    vip
    5.0

    19 reviews

    Dined on May 1, 2022

    overall5food5service5ambience5
    Excellent fish & chips, service, and ambience!
  24. J

    Jezelle

    Edmonton

    32 reviews

    vip
    2.0

    32 reviews

    Dined on April 23, 2022

    overall2food1service5ambience3
    Located inside the new Forest Park Hotel (formerly Sawridge Inn). Other than the great service we received from Marilou, we were very disappointed with the food. Considering this was a hotel where many families with young kids stay cause of the indoor pool, the restaurant didn’t have good choices for kids menu. Suggestion to maybe add spaghetti or Mac and cheese. We also weren’t impressed with the dishes we ordered: they were way too oily and flavourless. Even the wedge salad dressing and the extra “boar bacon” we ordered were disappointing. Too bad as a good restaurant in this hotel would make it easier for families with kids.
  25. WH

    WilliamH

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on April 14, 2022

    overall3food2service4ambience3
    We had duck wings for app. They were pretty good. But fyi. It’s duck legs. The smoked chicken was SO dry I could hardly get it down. And ordered extra bbq sauce to finish the meal. The flavour was that of the bold sauce and that’s it. We weren’t offered any options after our complaints.
  26. H

    Hayden

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5
    A very beautiful restaurant, quiet and great food! Family friendly and a beautiful atmosphere not to mention the gorgeous view of the mountains from our seats.
  27. KH

    KaylaH

    1 review

    4.0

    1 review

    Dined on April 3, 2022

    overall4food3service5ambience5
    We had the Canyon Pizza. Menu said Chipotle Crust.. while the pizza was good the crust was so spicy it burnt our lips. The server said there were habaneros in the crust. This should be noted on the menu. One of my guests had to ask for a glass of milk.
  28. LS

    LorneS

    Edmonton

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food4service5ambience4
    Excellent and courteous staff. Helpful when questions asked
  29. JW

    JasmineW

    1 review

    2.0

    1 review

    Dined on February 25, 2022

    overall2food2service2ambience4
    The service was slow even though the restaurant was almost empty. The Fonduta appetizer lacked flavour and the chips seemed stale. The pizzas are falsely advertised as deep dish although the taste was okay and they were a good size.
  30. E

    Ethan

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on February 20, 2022

    overall4food4service5ambience5
    The service is phenomenal and food is very good, would recommend
  31. M

    Marcella

    1 review

    3.0

    1 review

    Dined on February 10, 2022

    overall3food2service5ambience4
    Really nice atmosphere and friendly service. Ordered the venison pie and it came out cold, puff pastry was super dry and the venison was really tough. Didn't think it was worth the high price tag.
  32. DK

    DarrenK

    1 review

    4.0

    1 review

    Dined on February 3, 2022

    overall4food3service5ambience3
    Server was excellent but I don’t understand why the “hearth” lounge didn’t have the fireplace lit
  33. AS

    AmandaS

    1 review

    5.0

    1 review

    Dined on January 24, 2022

    overall5food5service5ambience5
    Amazing food and drinks. Service was friendly and fast.
  34. PW

    PatriciaW

    1 review

    5.0

    1 review

    Dined on December 26, 2021

    overall5food4service5ambience5
    Very nice restaurant, wait staff very professional and courteous, food delicious.
  35. AM

    AllanM

    1 review

    5.0

    1 review

    Dined on December 26, 2021

    overall5food5service5ambience5
    Great hospitality from Hostess, server, bartenders Thanks for the treat We will be back
  36. AC

    AlanC

    Edmonton

    1 review

    5.0

    1 review

    Dined on December 26, 2021

    overall5food5service5ambience4
    Great Christmas meal. Good portion size turkey was very tender and juicy.
  37. R

    Rick

    Edmonton

    2 reviews

    4.0

    2 reviews

    Dined on December 26, 2021

    overall4food4service3ambience3
    Indigenous themed menu, including wild game and fish. Prices are a little on the expensive side but the food is good and the portions are large. Its a small, quiet restaurant with a cozy feel to it. We were here over Christmas so they were very busy on a few of those days but it never took away from the atmosphere.
  38. OT

    OpenTable Diner

    Edmonton

    1 review

    5.0

    1 review

    Dined on December 25, 2021

    overall5food2service3ambience4
    The raw brussel sprout/arugula salad with bland dressing was strange. Steak was good, Caesar drink was unspectacular and lacked body. It was no better than an instant Caesar drink mix. Fancy smoked chicken was not fancy at all.
  39. JK

    JanelleK

    Edmonton

    5 reviews

    3.0

    5 reviews

    Dined on December 19, 2021

    overall3food2service4ambience4
    Some interesting menu items - enjoyed the Hearthstone salad with beets and pear (although the amount of pear was lacking). The fonduta shareable was flavourful although we were expecting it to be closer in style to traditional fondue than it was. was disappointed in the Cree style pea soup because it tasted as though it had processed corn nuts in it. My significant other enjoyed the venison pie, although as an experienced hunter and consumer of game meat, he was very skeptical about whether it was truly venison within the meal, as it had more beef flavour and texture compared to our experience cooking with venison at home.
  40. CT

    CristinaT

    1 review

    5.0

    1 review

    Dined on December 4, 2021

    overall5food5service5ambience5
    great flavor and selection. my husband thought the portions were small. i thought they were just fine.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
  • Physical distancing

    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Hearthstone Lounge does offer delivery in partnership with Chow Now. Hearthstone Lounge also offers takeout which you can order by calling the restaurant at (780) 852-6578.

Hearthstone Lounge is rated 3.3 stars by 65 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 2 times today
Google Map for Hearthstone Lounge

76 Connaught Dr, Jasper, AB T0E 1E0

Additional information

  • Neighbourhood

    Jasper

  • Hours of Operation

    Dinner Daily 5:00 pm–9:00 pm

  • Cuisines

    Canadian, Farm-to-table

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Hotel Parking

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Cocktails, Delivery, Full Bar, Non-Smoking, Takeout, Wheelchair Access, Wine

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