Hy's Steakhouse - Calgary
Hy's has private dining options for all types of business and social functions. There are 3 distinct private rooms, while various areas of the Lounge and Dining Room may be used for semi-private receptions and sit down luncheons or dinners.View Private Dining Details
We enjoyed very.much the meals and the waiter MARTIN was very helpful
Food was really good. Service not that great.
Hi DouweK, We thank you for your review and we are so sorry to hear of your poor experience. We would love the opportunity to speak with you regarding your dinner with us. Barb Steen General Manager Hy's Steakhouse and Cocktail Bar
First I got the and my server wasn’t very welcoming. He was not happy and the way he made the salad at the table wasn’t very nice, gave me some attitude. The food was very expensive but not impressed. I got seafood platter for $200. It says FRESH king carbs, FRESH lobsters but all I got was 4 little legs of crab and half of a lobster, the meat was all gross and crushed. The shrimp was good, and the FRESH oysters were smelly that I had to spit out, the salad was way too sour. I ordered the 60 days beef rib steak, and it was burnt outside and too much fat inside and I paid $110 for just a beef steak and it wasn’t even good. Overall it was a waste of money because nothing was fresh and it didn’t tasted good. Definitely not coming back.
Very poor and slow service. Very disappointed with the overall experience.
Hi Sabrina, We thank you for your review and we are so sorry to hear of your poor experience. We would love the opportunity to speak with you regarding your dinner with us. Barb Steen General Manager Hy's Steakhouse and Cocktail Bar
Unfortunately my steak was well done instead of medium rare and it was so tough I could not cut it with a steak knife. My guest ordered the beef dip and it looked delicious
Hi Darcey, Thank you so much for taking the time to provide us feedback. We apologize for your experience and we would love the opportunity to speak with you regarding your lunch with us. Barb Steen General Manager Hy's Steakhouse and Cocktail Bar
It’s always a great experience at Hy’s
This place has really gone downhill. Service is terrible.
Thank you for your review. I am so sorry that we clearly failed during your recent visit and we would like the opportunity to speak with you in an effort to ensure the issues are not repeated. Barb Steen General Manager Hy's Steakhouse & Cocktail Bar
Great service made the meal that much better!
Food was phenomenal, service was fantastic. Great lunch
Excellent food and service
Best cheese toast anywhere! Food is always high quality and cooked to perfection.
Excellent service and meal!
Food was not cooked to order and COLD.
Wine was wrong.
Expected better as the van and TO locations are flawless.
Please accept our sincere apologizes. Although we are never happy to hear that we have disappointed a guest, it is only through such feedback that we are better able to address our efforts. I would appreciate the opportunity to speak with you and can be reached at 403.663.3363 or by return email. Kindest regards, Barb Steen General Manager
We will be back😊😊😊😊😊😊😊 loved the steak sandwich
Have not visited highs for years not disappointed with the new location
Some traditions can't be improved upon. Still love the table side service of the Chateaubriand for two.
Generous amounts of crispy tender veg - fresh green beans, broccoli, cauliflower and lovely fried mushrooms and of course succulent and exquisitely tender fillet mignon served with delicious Bernaise sauce. For dessert the key lime pie is outstanding, so creamy and tartly sweet....my favourite!
It’s pricy so be prepared, but it was the best steak I have ever had by far!
Date night with my husband. It started with the delicious cheese toast and cocktails. Then Dino made our Caesar salad and it was wonderful! We ordered a glass of red to accompany our steaks. I had the 10oz sirloin and my husband had the rib steak. Always cooked to perfection and seasoned so well. We shared a side of mushrooms and they were heavenly. There was a large group next to us but the service from Jared made us feel like we were the only ones there. By far Hy’s is one of the best restaurants in town.
3 out of 4 steaks at our table were under cooked.
Oysters were tasteless.
Service was great.
No management check in on how the evening was. Surprising since we spent over $1,000.
I think we will try another restaurant next time.
Thank you so much for your feedback. Please accept our most sincere apologies. The issues should have been followed up on that evening. I would love the opportunity to follow up with you in order to better address our efforts. Please feel free to contact me at your earliest convienence. Sincerely, Barb Steen General Manager
Delicious steak - Great service
If you love great steak, great service and a team-friendly atmosphere, this is the place in Calgary. Ask for Dino or Bruce, Master Servers!
Always a great meal in a fantastic ambiance, love this restaurant!!
We had a wonderful dinner for a family celebration. It was a wonderful night, great food, great wine and outstanding service. thanks
Bruce is always the greatest server and makes our experience top notch! Thank you!
First time at Hy's Calgary and a very enjoyable experience. Food great as its been in all other Hy's locations we have visited, but service was especially engaged and enjoyable.
We love the old world steak house experience with table side cooking and dark, warm look.
Heard they are getting ready to open a new, flagship Hy's in Toronto and will put on our list for our next Toronto visit.
Love Hy’s it is one of my go to places downtown. All my clients enjoy it and it is a special treat to show customers we care.
The food was superb.! Our server , Tony, prepared a Caesar salad right at our table, totally from scratch.
Tony was very professional, pleasant and a credit to the restaurant.
We were very pleased with the evening ( our 51st wedding anniversary).
1- more reasonably priced wines...cabernat-sauvignon..from B.C. for example
Perhaps a small selection of house wines
2- the quietest area we found was suitably away from the main dining and bar area, however, it was within 15-20 feet from the partially open kitchen ( food preparation).
Check out French restaurants in Montreal and Quebec city for the ideal intimate dining
(No tvs, classical music provided by pianos , )
Hope you take these suggestions as intended....strive to improve
The service was very Good, excellent waiter. One steak had to be sent back as it was very salty. As soon as my husband made the complaint it was taken from him and the waiter returned with a beautiful shrimp cocktail to enjoy while he waited for the new steak being prepared. The food was very good but only gave 4 star because of the steak.
We go to Hys often for happy hour. The service is good. The food is outstanding and the prices at happy hour are unbeatable! Grear ambience!
Amazing service by Evandro and scrumptious food!
Absolutely the best place for a high quality experience. Top shelf!!
Food was of usual excellent quality. Service was outstanding.
Wonderful restaurant. Great food. Great service.
We thoroughly enjoyed our evening. Our waiter, Justin was excellent. He was attentive without being overbearing and pleasant to deal with. The food was excellent and the wine selection is first rate. We do not go to steakhouses very often but this was a real treat!
It took the waiter over 20 minutes to come back after he delivered my drink to take my order. I ordered the 6 ounce lunch filet. When I received my meal and tried the fries, the waiter asked me how my meal was and I told him the fries were soggy.
When I finished my dinner not eating all of the filet, the bill came for the 8 ounce filet So I mentioned I had ordered the 6 ounce filet. The waiter has waited on me several times and I always order the lunch filet.
The waiter told me he will remember next time.
In a year, this is only the second time I have been disappointed at this restaurant.
Waiter did not make us comfortable or welcome. Would have had us order drinks food and wine the first ten minutes we were there, if we had let him. Could not open our wine and was going to serve it with half the cork still in the bottle and the other half floating inside. The evening was only saved when the maître de stepped in and found us a new waiter, John, who saved the evening. Things wen well after that.
Thank you for your feedback, we will be certain to address the issues you experienced in an effort to ensure that all of us understand the impact poor service has on our guests and ultimately our business. Please accept our sincere apologies. I am so happy to hear that the evening ended on a positive note. I do hope you will consider dining with us again, and if there is anything I can do to help facilitate that, please do not hesitate to contact me. Sincerely, Barb Steen General Manager
Wonderful experience! We were hosting out of town guests for a business dinner. Randie provided excellent service and menu suggestions, along with an overview of Hy’s history. Our guests were thrilled!
Great food, yummy cheese bread and great service with a smile.
We went to Hy’s to celebrate a birthday and it was amazing. Our server Dino really helped to make the night. All the food and wine was perfect. We will definitely be back
Incredible experience! Absolutely amazing food and drinks and the service was top notch. I've never had an experience like this before it was very nice.