Alpine Social

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1. OT

   OpenTable Diner

   Toronto

   7 reviews

   4.0

   7 reviews

   Dined on April 27, 2023

   overall4food4service5ambience5

   Enjoyed our meal. Syd was an amazing server who always checked in with us.
   

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2. RC

   RussellC

   Denver

   8 reviews

   5.0

   8 reviews

   Dined on April 21, 2023

   overall5food5service5ambience5

   This place was great. The food and drink menu was very interesting and everything was very tasty.
   

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3. CC

   ChantalC

   1 review

   4.0

   1 review

   Dined on April 15, 2023

   overall4food4service4ambience4

   Nice place, good food and great ambiance ! Give it a try
   

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4. M

   Mic777

   Seattle

   2 reviews

   4.0

   2 reviews

   Dined on April 8, 2023

   overall4food4service5ambience4

   We enjoyed it! Really good service, waitress was nice.
   

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5. CL

   CarolL

   Calgary

   1 review

   1.0

   1 review

   Dined on April 6, 2023

   overall1food2service1ambience2

   Poor service, waited 20 minutes until even seeing a server, server very disorganized and inefficient. Poor menu selection, and menu differed from what was advertised on line. unable to order what was preferred due to allergy on the limited menu, serving stating all sandwiches were made in the morning therefore could not be changed to accommodate the allergy. Who makes a hot sandwich in the morning and serves it for dinner!!?? Substitute order was hamburger, forgot the condiments, hamburger was cold on arrival, and very dry. Second meal was cold also. “ Live” music was atrocious, loud and off tune. Everything totally sub par. I have never ever had to provide such a poor review of a restaurant, this restaurant unworthy of the beautiful facility in which it is located.
   

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6. OT

   OpenTable Diner

   Toronto

   1 review

   1.0

   1 review

   Dined on April 4, 2023

   overall1food1service1ambience5

   Do NOT eat here, food was terrible and extremely overpriced. And service was pathetic, waited for 20 plus minutes after finishing our meal before our server finally came. And he only came because we flagged down the bartender from across the restaurant for the check. Was there with my girlfriend and I finished my beer 30 mins before we left and wanted another but wasn’t offered or waited on once to order it. Bratwurst was trash, charcuterie was absurdly expensive with only 2 types of cheeses, I thought it was a joke. Smoked meat was decent. Get your stuff together please
   

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7. LA

   LAll

   Calgary

   3 reviews

   4.0

   3 reviews

   Dined on March 25, 2023

   overall4food5service3ambience4

   We had a lovely dinner with our 8 year old. Food was great and the service was enthusiastic but once I was finished eating my meal, the waiter took my plate and grabbed my son's plate really quickly and dashed away before my son could say that he was still eating. He literally had a fork in his hand and was putting a piece of his salad in his mouth. The plates were in the kitchen before we could say anything so we just left it - but just a heads up for staff, ask before taking a plate that has an entire salad left on it...
   

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8. DN

   DiNa

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on March 24, 2023

   overall3food2service4ambience3

   Burger and smoke meat sandies were basically burnt. Noise level very very high. Expensive so so food.
   

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9. DP

   DonP

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined on March 24, 2023

   overall2food4service3ambience1

   We were expecting a nice classy pub-like experience, but it was noisy, had no class, lacked atmosphere and ambiance. We were seated near a window, but it felt like we were in a basement and shoved in a corner. Food took a long time to come to table after we ordered. It was ok, but the feeling and noise of the place interfered with our enjoyment of the food. They should say that all parents bring their children to this restaurant, rather than show only pictures of adults dining. We were told to dress ‘smart casual’, yet the dress code really is sweatpants and sloppy. We will never eat here again.
   

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10. S

    Sean

    Austin

    1 review

    2.0

    1 review

    Dined on March 18, 2023

    overall2food2service4ambience3

    Eat upstairs if you can or go elsewhere, it was overpriced for the quality of food and very limited window views.
    

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11. KM

    KellyM

    Calgary

    1 review

    3.0

    1 review

    Dined on March 14, 2023

    overall3food3service4ambience2

    It was just ok. Limited options and pricey for quality.
    

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12. NM

    NancyM

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on February 14, 2023

    overall4food4service4ambience4

    Food was good and service prompt. Friendly staff and we enjoyed a new ce dinner.
    

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13. OT

    OpenTable Diner

    San Francisco

    8 reviews

    vip
    3.0

    8 reviews

    Dined on January 27, 2022

    overall3food2service4ambience4

    Overpriced, food was nothing special
    

    Alpine SocialResponded on January 30, 2022Thank you very much for taking the time to share the details from your dining experience at The Chateau. We were deeply disappointed to learn that your meal fell so far below our high standards. Our team would greatly appreciate the opportunity to further discuss your experience, so the issues you encountered can be ameliorated. As such, we kindly invite you to please contact the hotel and ask to speak with our Food & Beverage Coordinator. Thank you again for your review; we hope to connect with you soon.
    

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14. OT

    OpenTable Diner

    Calgary

    1 review

    4.0

    1 review

    Dined on March 15, 2020

    overall4food5service5ambience4

    Great experience for celiac and gluten free dinners.
    

    Alpine SocialResponded on March 17, 2020Thank you for your 4 star rating!
    

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15. OT

    OpenTable Diner

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on March 6, 2020

    overall5food5service5ambience5

    Delicious food with hearty portions. Great service and a desire to make the guest experience phenomenal.
    

    Alpine SocialResponded on March 10, 2020Thank you for your 5 star rating! We are pleased you enjoyed the portion sizes, service and overall guest experience!
    

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16. JG

    JohnG

    1 review

    3.0

    1 review

    Dined on February 28, 2020

    overall3food4service2ambience5

    Good food but service not good , mains came before we had finished our starters
    

    Alpine SocialResponded on March 17, 2020Thank you for leaving your review and rating with us on OpenTable. We are pleased you enjoyed the food, and we will be sharing your feedback regarding service to our team for internal followup to ensure this does not happen again. Thank you for bringing this forward.
    

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17. AR

    AlissaR

    Calgary

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5

    We were greeted by very friendly staff who were kind enough to seat us 30 minutes earlier than our reserved time as we’d finished our other activities sooner than expected. The customer service remained at a high level through the entire experience. All that we tried off of the menu was delicious and perfectly prepared - we would highly recommend the fried chicken and nachos as starters!
    

    Alpine SocialResponded on February 21, 2020Thank you for your 5 star rating! Thank you for taking the time to dine with us at Alpine Social. We are pleased you enjoyed the fried chicken, nachos and customer service during your experience dining with us! We hope to welcome you back!
    

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18. L

    Luv2dine2

    Calgary

    12 reviews

    4.0

    12 reviews

    Dined on January 25, 2020

    overall4food4service4ambience4

    It’s a busy day for ice magic last weekend! Service was still great despite the busyness. Huge nacho servings. Would have given 5 stars but the nachos were not hut enough when served.
    

    Alpine SocialResponded on February 3, 2020Dear Luv2dine2, thank you for taking the time to join us at Alpine Social during Ice Magic weekend. We are disappointed to hear the temperature of your nachos were not up to standard. We would like to apologize for any inconvenience, and we hope to welcome you back in the near future for the perfect nachos order!
    

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19. C

    Canadian

    Vancouver

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 24, 2019

    overall5food5service5ambience5

    Blake was our server, he was an absolute Beauty. Thanks for a great night buddy 10/10 would recommend
    

    Alpine SocialResponded on November 24, 2019Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Blake!
    

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20. OT

    OpenTable Diner

    Derbyshire

    1 review

    5.0

    1 review

    Dined on September 21, 2019

    overall5food5service5ambience5

    Highly recommended. Had great service from start to finish, food was filling and delicious and the ambiance was relaxing.
    

    Alpine SocialResponded on September 23, 2019Thank you for your 5 star rating! We are pleased you had great service, a relaxing ambiance and delicious food!
    

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21. PM

    PtMelbournite

    Sydney

    2 reviews

    5.0

    2 reviews

    Dined on September 17, 2019

    overall5food5service5ambience4

    Steaks were delicious. Excellent service from our waiter Frank.
    

    Alpine SocialResponded on September 20, 2019Thank you for your 5 star rating! We will be sure to pass along your kind feedback to Frank!
    

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22. JT

    JudyT

    1 review

    5.0

    1 review

    Dined on September 15, 2019

    overall5food5service5ambience5

    Excellent service from Chris great food and drink good value for money
    

    Alpine SocialResponded on September 20, 2019Thank you for your 5 star rating!
    

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23. AG

    AndrewG

    Edmonton

    4 reviews

    5.0

    4 reviews

    Dined on September 15, 2019

    overall5food5service5ambience5

    Staff was very accommodating, made an extra effort to make my wifes borthday special
    

    Alpine SocialResponded on October 18, 2019Thank you for your 5 star rating! Thank you for choosing to celebrate such a special occasion with us!
    

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24. KI

    KimI

    1 review

    3.0

    1 review

    Dined on September 10, 2019

    overall3food3service2ambience2

    Food was unremarkable and service was average. The location and view was our reason for selecting this restaurant.
    

    Alpine SocialResponded on September 20, 2019Thank you for your 3 star rating!
    

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25. ML

    MissyL

    Orlando

    12 reviews

    vip
    5.0

    12 reviews

    Dined on September 6, 2019

    overall5food5service5ambience5

    Girls weekend!
    

    Alpine SocialResponded on September 13, 2019Thank you for your 5 star rating!
    

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26. J

    Joy2theworld

    Nashville

    10 reviews

    2.0

    10 reviews

    Dined on August 14, 2019

    overall2food2service3ambience3

    This place is trying very hard to have a hipster kind of vibe and the menu had much potential. Unfortunately, the food was simply not good. The flatbread was smaller than a cheap mini frozen pizza and wasn’t crisp at all. It was wet and floppy. My husband’s meal also left much to be desired. We dined at other restaurants at this hotel during our stay and they were much better. Try those instead.
    

    Alpine SocialResponded on August 16, 2019Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with his team. Thank you for bringing this forward; we do hope to welcome you back to Alpine Social in the future for a exemplary dining experience!
    

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27. LB

    LindaB

    Los Angeles

    8 reviews

    vip
    1.0

    8 reviews

    Dined on August 12, 2019

    overall1food1service1ambience2

    The food tasted terrible- ordered ceviche - had to send back - worst I have ever had. Other did not taste good and tiny portions. Had tacos, ribs, soup. Service was poor. Waiter disappeared for long periods of time. Someone else eventually came with our check. Awful expect. Waste of time and money on our vacation.
    

    Alpine SocialResponded on August 19, 2019Thank you for taking the time to share a review on your experience with Alpine Social. We appreciate all guests feedback. Please accept our sincere apologies that your dining experience was below average due to service and food. We assure you this is not reflective of our high standards and is not an acceptable portrayal of customer service. We will be discussing this event with the entire team, and delegating appropriate training. Thank you for bringing this forward, we appreciate it.
    

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28. C

    Carlo15

    New York Area

    15 reviews

    4.0

    15 reviews

    Dined on August 7, 2019

    overall4food4service5ambience5

    Lake Louise in August is a zoo. Parking lots are full, meaning that you may have to park miles away, take shuttles into town and then walk distances to sights. I say this because it explains why the gatekeeper to the Chateau Lake Louise facilities grilled me about our lunch reservation and (eventually) grudgingly allowed us to pass to the parking facility. Once past that, everything went well. The service was gracious (esp. concierge and restaurant staff), the hotel lovely (if the ideal of an urban high-rise plopped directly in front of a glacial fed lake appeals to), and the setting incomparable. The food at Alpine Social was rustic and very good, the service terrific, prices reasonable by local standards. Well worth a visit. Careful with the boutique shops, though, because one could easily end up with a second or third mortgage to cover one's purchases.
    

    Alpine SocialResponded on August 16, 2019Thank you for leaving your feedback and review with us on OpenTable! We would like to apologize that your parking experience was stressful - but are pleased it was worth the visit! We are glad you enjoyed the service and food! We hope to welcome you back in the future!
    

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29. JC

    JessicaC

    San Diego

    6 reviews

    vip
    5.0

    6 reviews

    Dined on August 3, 2019

    overall5food5service5ambience5

    Wonderful dinner. Loved our waiter. Food was great and ambiance was just right.
    

    Alpine SocialResponded on August 16, 2019Thank you for leaving your feedback and review! We are pleased you enjoyed the food and overall ambiance!
    

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30. CR

    ChloeR

    New England

    30 reviews

    vip
    5.0

    30 reviews

    Dined on July 28, 2019

    overall5food4service5ambience5

    Perfect light lunch before hiking around Lake Louise. Made a last minute reservation before our planned hike so we could see the hotel and be able to park close to the trail. Sat on the heated patio overlooking the lake and had a very friendly Aussie server, nice glass of wine, and small plates. My shrimp could have been a bit better, but then again we live in Boston and are used to ultra fresh seafood. It was a great start to our day on Lake Louise!
    

    Alpine SocialResponded on August 16, 2019Thank you for your 5 star rating! We are pleased you had the opportunity to enjoy a light lunch before an afternoon of hiking! We will share your feedback with our culinary team, thank you for taking the time to provide us with your feedback!
    

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31. CM

    CMk15

    Cincinnati

    57 reviews

    vip
    5.0

    57 reviews

    Dined on July 27, 2019

    overall5food5service5ambience5

    Excellent. We are there 3 times during our short trip. Beautiful views and good food. Excellent service.
    

    Alpine SocialResponded on January 2, 2020Thank you for taking the opportunity to dine with us at Alpine Social. We are pleased you enjoyed the food, views and service! We hope to welcome you back in the near future!
    

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32. CM

    CMk15

    Cincinnati

    57 reviews

    vip
    5.0

    57 reviews

    Dined on July 26, 2019

    overall5food5service5ambience5

    Excellent views, vegan/vegetarian options and service.
    

    Alpine SocialResponded on July 30, 2019Thank you for your 5 star rating! We are pleased you enjoyed the views and vegetarian/vegan options! We hope to welcome you back in the near future!
    

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33. DA

    DeborahA

    London

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 17, 2019

    overall5food5service5ambience5

    Great food, great ambience - we all loved it
    

    Alpine SocialResponded on July 30, 2019Thank you for your 5 star rating!
    

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34. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on July 6, 2019

    overall2food1service4ambience4

    The food was so bland and distasteful we ended up sending a couple plates back. The drinks weren’t great either. But overall in the national forest the food was subpar, I just expected more from a fancy restaurant in the Fairmont...
    

    Alpine SocialResponded on July 30, 2019Thank you for taking the time to share your feedback on your recent experience with Alpine Social. Please do accept our apologies your dining experience fell short of expectations. We will share your feedback with our Executive Chef to review the menu items and the Manager of Alpine Social to follow up internally with the team.
    

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35. LC

    LillianC

    Ottawa

    24 reviews

    vip
    5.0

    24 reviews

    Dined on July 5, 2019

    overall5food4service5ambience4

    Excellent service from Anessa. French Onion Soup was lovely and light. Wines and cocktails were perfect and our son's chicken fingers were great. Steak sandwiches were tasty. Overall, a lovely time. Would return without hesitation.
    

    Alpine SocialResponded on July 30, 2019Thank you for taking the time to leave your rating and feedback. We are pleased you enjoyed the french onion soup, wine, cocktails, steak sandwich and chicken fingers! We hope to welcome you back in the near future!
    

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36. FD

    FrequentDiner

    Chicago

    176 reviews

    vip
    4.0

    176 reviews

    Dined on June 12, 2019

    overall4food4service4ambience4

    Restaurant in the Fairmont Chateau Lake Louise. They honored our reservations even though our bus arrived 90 minutes late. Food and service were very good - cost is a little high since the hotel has a captive audience.
    

    Alpine SocialResponded on June 21, 2019Thank you for leaving your review and feedback. We are pleased you enjoyed the food and service! We hope to welcome you back in the near future. Thank you for dining with us at Alpine Social.
    

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37. T

    Tkcsunshine

    Des Moines

    2 reviews

    vip
    2.0

    2 reviews

    Dined on June 8, 2019

    overall2food2service1ambience4

    Service was glacially slow. Understand it was the beginning of the season, so *very* inexperienced staff all the way around. It was not packed & drinks sat on the bar ready to go for 10+ minutes, water wasn’t refilled, waitress was a ghost. The host was pretentious. However, the duck confit & pork belly were both delicious!!! Overall, a disappointment compared to other Fairmont properties.
    

    Alpine SocialResponded on June 21, 2019Dear Tkcsunshine, Thank you for taking the time to leave your review and feedback, we always appreciate hearing back from our guests. We are pleased you enjoyed the duck confit and pork belly. However, we are disappointed to hear your comments concerning lack of customer service. The behaviour/attitude you described is not in line with our Fairmont standards and we will be sure appropriate training will be issued to those requiring it.
    

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38. KW

    KathyW

    Calgary

    1 review

    4.0

    1 review

    Dined on May 24, 2019

    overall4food4service4ambience3

    Really good burger
    

    Alpine SocialResponded on May 30, 2019Dear KathyW, We are pleased you enjoyed the burger! We hope to welcome you back in the near future.
    

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39. OT

    OpenTable Diner

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on March 28, 2018

    overall5food5service5ambience5

    Enjoyed the sharing plate and found tremendous value! Extensive cocktail list and craft beers. Our server, Andrew was the best service we’ve ever had anywhere hands down. Andrew was friendly and super humble. We’ll be back as often as possible!
    

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40. YO

    YelenaO

    1 review

    3.0

    1 review

    Dined on March 12, 2018

    overall3food3service4ambience3

    Over-priced, average food. The Flatbread was good, but the Mushroom Ravioli sauce (sun-dried tomato pesto) unsuitable for mushrooms at all. The price of drinks is absolutely overrated.
    

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