Nearby points of interest
Nearby points of interest
About J. Alexander's - Troy
J. Alexander’s is a contemporary American restaurant, known for its wood-fired cuisine. Our core philosophy is to provide you with the highest possible quality dining experience. The menu features a wide selection of American classics including prime rib of beef, steaks, fresh seafood, sandwiches and entrée salads. The menu in each restaurant includes a varied and rotating selection of features like Seafood Czarina, Tuscan Steak, Grilled Fish with Mango Papaya Salsa and Chicken Milanese. The restaurant has a full-service bar that includes an outstanding selection of wines both by the glass and bottle.
Contemporary American, Steak, Seafood
Hours of Operation:
Lunch & Dinner: Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:30am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Late Night
J. Alexander's - Troy Ratings and Reviews
Service was outstanding!! Madison was our server and she was fantastic. Very attentive to our every need.
J Alexander is always a great choice for business meals, as well as hanging out with friends or family. Service is always great and many solid selections on food and wine menus.
One of my girlfriend's and my favorite places to meet for lunch or dinner.
Cozy atmosphere and comfortable. We find the wait people are always very attentive. Our waiter was there as soon as we sat down to see if we wanted anything to drink or an appetizer. One of our favorites is the burger with sauteed onions with fries but we always substitute the cole slaw, so good. This time I had the grilled chicken salad, very good. My friend had iced tea and they always bring another before when it's running out without even asking. The wait people help each other out so there are always people willing to bring you anything you may need.
Great menu, salads, soups, entrees and specials of the day. Great smashed potatoes if you're interested. If you have room, order the carrot cake, one of the best.
The wait staff was nice. The hostess station need some work. The food is usually great. My soup came out like warm. I sent it back and it was returned hot but with little noodles and chicken I had mostly broth. When my meal came out it was like warm as well.
Our waitress was great! Thanks for the great service!!
Staff is very attentive. Food is served on time, and correctly every time. Highly recommend this venue. You cannot beat the service or the food for the price!
Great service! Willing to split dish for us.
Our waitress was not friendly and very officious. We ordered appetizers and they never came. I asked for 3 different kinds of cocktails. She had never heard of any of them. We both asked for a side of baked potatoes. We both got fries. My husband said his prime rib sandwich was good. My fish tacos were very bland.
Our service was uncharacteristically slow and we had to repeat requests for such things as ice, water, condiments, etc. Otherwise, it was a very good experience for a business meeting.
Restaurant accepted my reservation, but upon arrival at 6:30PM, we found the restaurant was closed and had not notified us.
They server seemed kind of rude towards us, i don’t know why. I forgot her name. Probably won’t go back to the location. I left her a great tip anyways .
The BEST steak dinner for the price you will find. Staff is friendly and attentive. Food is top shelf ... always!
They mistakenly added bacon to her meal. She doesn’t eat pork. They graciously Re made both of our steaks.😊
Our dinner was delicious and we had an amazing time. Our wait staff was attentive and our food came out perfectly.
It was great food & customer service .
Excellent steaks, matched with good service.
Nice atmosphere, food was ok, service staff were friendly, had reservations but still had to wait about 30 minutes to be seated.
Food was delicious as always. The hostess was less that stellar. I arrived 15 minutes before my reservation and was told I would be seated closer to the time. I waited next to the hostess stand for well over 40 minutes before asking how much longer only to be told that she marked me as a no show. The manager seated us immediately but the girl had an attitude.
Only issue was if I have a reservation I don’t want to wait 30 minutes after to be seated. Seems to defeat the point of a reservation.
Was a busy lunch hour, waitress messed up on our order, but all in all I really enjoy alexander's It is a great place to meet friends, convenient, and 99.9 percent of the time everything works out perfect.
My mother specifically asked for the steak to prepared medium rare. And it’s completely not the servers fault, she delivered the steak medium. So it made the experience not so great!
J. Alexander's is an enjoyable restaurant with a very comfortable atmosphere with the right lighting (not too dark or too light). We were promptly seated, even during the holidays and our server promptly appeared. She was helpful, courteous and cheerful for the entire meal. There were four of us and we all loved the food and experience. We'll definitely return.
Not my best experience here. Our servers never brought what we asked. We asked for lemons with our waters and never got them. We politely asked again and the waiter said the next time she comes back she will have them... never got them. I asked her for straws and she said let me get them and never brought them. I asked 2 different waiters for extra dressing and never got it. I felt like I was being punked the entire dining experience.
We just went over to Alexander’s for lunch at the mall on Christmas Eve. Food was great, service was prompt, and service was excellent.
Sometimes it can get a bit noisy. Menu changes often.
Awful. Does not tables to sit more than 4 people. We were 6. We wind up leaving and not eating there. Don’t go there.
J Alexanders in Troy has gone way down hill. It used to have the best service in the industry, however that is not the case. J's was my go-to spot for all business meals, as well as evenings out with my wife. I'd go 5-8 times per month. The quality of the servers has gone way down, and their attention to detail (something as minor as filling drinks) has gone out the window. There is a new manager (Susan?) and she doesn't seem to be doing much to make things better (I'd say things have gotten worse). I'm not happy about this, as I think their food is fantastic, but the service is part of the dining experience, and quite frankly, the service is terrible.
everything always depends on the day...love Alexander's and have spent many lunches dinner's there...This time our waiter was very cold and I felt basically ignored us when we decided to have a light lunch of soup and drinks........I am usually a very good tipper but have now find I tip really well for good service...and the 15 percent for service not quite up to par
Excellent service- wait staff was attentive and nice. The food was excellent quality and very tasty!
I love the food and ambiance at J. Alexander’s. It is one of my favorite restaurants.
Lunch was very good and met our expectations . The french dip was tasty and the grilled chicken salad was delicious
Redwood chicken salad was flavorless. Mac n cheese was ok.
Very noisy in restaurant. Could barely here my husband sitting directly across from me. Excellent food and service. Wish it was a little more intimate.
Without a doubt, this is the best tasting, best valued steak dinner in town! It's s bit noisy. But the steak is perfect ... every time. Staff is stellar, and on point always. I'd highly recommend this restaurant.
This particular day the service was above and beyond. I was in a rush but wanted that chicken salad. I never stated I was in a rush but Brad was right on the money when it came to getting me in and out quickly. All while delivering first class service.
Never got my drink refilled for the entire visit. One entree was cold and had to be sent back. This is a chain and the food is good but the waitstaff and kitchen crew were definitely not on their A-game.
It was about 20 minute wait even with a reservation. It was really cold in the restaurant and I had to keep my jacket on while time. Food was good. Our waitress was really good.
Reservation was at 6 pm and didn’t sit until 6:21 pm
Server unfortunately got our orders wrong but recovered. My fish was quite salty and slightly over cooked. Filet was OK and not as good as usual. Not sure if the kitchen was overly busy and if there were more new servers than usual but this visit wasn’t at par for J.Alexander
Service was lacking, they were trying to turn over tables quickly. Steak was overdone.
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