J. Alexander's - Troy
A great improvement since the last time I dined at this Alexander's. Our server, Josh was FANTASTIC; charming, attentive, and delightful. Food was very good. My dining partner is quite fussy about his steak preparation and this time Alexanders hit a homer. My Haddock was great, but I was not a fan of the couscous. Too spicy - I think it took away from the Haddock... like it was vying for tasting attention. My recommendation would be to keep things simple especially with such a mild tasting fish.
Perfect as always!
Service was bad per usual there now. Nothing new there. Food was good, would have been better if we got the items we had asked for from our server but she either never came around or when she did she forgot everything. Kinda a bummer. Restaurant is very very noisy now almost impossible to talk, or even enjoy your food at all. Many loud obnoxious tables yelling and screaming the last few times we have went. Not really the place for that either. Ordered a whiskey sour which was horrible and came with an olive in it!? All together just so so still love the food.
Love all the J Alexander locations because of the food and service. Ability to now make a reservation is a plus. The Troy location is a little noisy. The others are not.
Always a great dining experience. Great food, expertly prepared, and always correctly. Staff id well trained and attentive. My go-to restaurant.
Sat at the bar. Service was a bit slow
Hamburger has to be sent back 3 times
Great experience as usual. I always enjoy the food and drinks.
Great as always!
Open table reservation- birthday
At checkin - birthday
Manager - birthday
Waiter very nice but it seemed he had too many tables
It was good
The host stand needs some work but the servers are amazing.
Good food and service
Ordered medium steak, received well done. My date ordered a ahi tuna which was absolutely unappetizing. The fries were greasy and soggy.
Calamari was cold and clearly microwaved. The cilantro was curled up and hot.
The cake and ice cream was absolutely delicious though
Great food and the Cosmopolitans are the very best. They even provide an extra portion in a 'side car' nestked in ice! The service was wonderful. Friendly, fast and no mistakes. Yummmm
Prompt service and good food! Recommend making reservation.
This location had very friendly staff and the service was outstanding. I would highly recommend to friends and family to have dinner or special occasions at J Alexander's.
Great prime rib and love the handsome chefs and waiters♥️My wife enjoyed looking at them♥️She told me to write it for her♥️
Perfect, service and meal
Always consistent and Thai salad my fav and steak and fries for husband allows me to get best shoestring French fries anywhere! Love how dim and private it feels!
This was the worst dinner I had there, since the last time I had dinner there.
The place has not been the same since it was renovated.
Have eaten at J Alexander’s many times. This time was disappointed; requested to see the manager to multiple people but never saw the manager. We were seated in an area that had full air conditioning running on a winter night. Had to sit with my coat and scarf on. Finally, the air was turned down but it put a damper on the evening. Food was ok; fries were under cooked. Next year will find another restaurant for Christmas Eve.
Service was not good. Server didn’t come back after we read our meal. Offered coffee she never brought it over
Service was better then the usual. Food was great this time enjoyed our meal. The fryer was down again for the third time in a row, otherwise everything was good.
Restaurant was very crowded but we were taken to our table at exactly the time of our reservation. Service was excellent and food was very good. Portions are large so we usually have leftovers for the next day. We will be back.
I love this place , the food was delicious and the restaurant was cozy
Running about 20 mins behind so had to wait - yet had tables open in dining room. Service was good.
Excellent food, but crazy busy and noisy during the holidays. Still a good choice.
My drink took forever and I wanted a second one but could get anyone’s attention to order it...we ordered the burger but asked the server what came on it and everything she said was on it but it was missing the mustard she told us it would come with :-( by the time we finally got someone attention the food was cold. This was my birthday lunch but it was a very big disappointment because of the lack of attentiveness. I wanted a second drink and I wanted dessert but they never gave us the change to order either! It felt like we were in a fast food restaurant that was trying to get us out of there as quick as possible with providing us with the most minimal service possible. The manager seemed to be the only one serving tables! He was the only one that would help us with our normal dinning needs (the mustard, the food boxed, the check ran ect).
Not Vegetarian Friendly . Would like to see a few more vegetarian items like Soups and sides
Everything was fabulous
I’ve been to J Alexander at least once a month since I moved to Michigan. It’s always a very good experience.
while the food and our server were great, the hostess upon arrival was awful!! she first told me there was no reservation in my name, even after showing her my open table confirmation on my phone. When she did find it, she told me to wait to be seated - I asked if my guest had arrived and may have already been seated and she said no. In fact, my guest had already arrived, and was seated after being told there was no reservation in my name. After 15 minutes I was seated, and since I was concerned about my guest not having arrived yet, I called her cell phone. Come to find out we were seated at different tables waiting for each other. This was a 12:l30 lunch reservation - I'm pretty sure others waiting would have loved to be seated at one of these tables. Really poor impression for J Alexanders
Food was great. Service was great. Two side dishes were not correct but management promptly coorrected both.
Food was excellent; service was poor.
Appetizer was brought out same time as the meal & server acted like it was no big deal.
My date ordered a loaded baked potato and she was served mashed- then the server basically argued with her that that’s not what she ordered...for the price of the food, I would have figured the service would have been way better...I can go to Capital Grill and get better service for the same price
Kelsey was the best. The only sucky part was when the food runner never came back with the dressing for the salad so we waited an inordinate amount of time to receive it.
It was date night. The service was pleasant, but average. Our server was very friendly, but it was a busy night. So, we weren’t attended to, by her, very often. She managed to check on us every once in a while, but didn’t need to do much. We were helped by other staff, that did most of the work. We still tipped 20% though, based on her friendliness. So, the attention of the other staff made up slightly for her lack of attention. The manager was mistakenly directed to our table, but that error proved to be helpful for us in getting order corrected quickly. So, generally speaking, it was a great night! As always, the food was consistently delicious!
Server was rude.
Very nice experience, we were seated on time and all of my requests were honored and even had the notes on the table as we sat.