Jack Astor's - Ottawa (Lansdowne)

4.6
154 reviews
CAN$30 and under
Canadian
Been to a Jack’s before? Then you’ll notice we’ve shaken things up a bit this time around by adding some new menu items designed just for you! Fresh tacos, board nachos and a selection of mouth-watering burgers are waiting to be inspected by your taste buds. We now feature 40 beers on tap, including some of Ottawa’s own local brews.

So what about this Jack’s has stayed the same? Same great food, same great people and of course, the same chalkboards giving you something giving you something funny to look at- besides your date!

Get your butt down here right now!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 154 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
Food
4.7
Service
4.2
Ambience
4.1
Value
Noise · Moderate
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DA
DominiqueandAl
Ottawa
22 reviews
Dined on September 14, 2021
Overall5Food5Service5Ambience4

Great service very friendly and efficient from Olivia and her trainee Dan.

OT
OpenTable Diner
Toronto
19 reviews
Dined on September 10, 2021
Overall5Food5Service5Ambience5

Excellent service

Report
LJ
LindaJ
Ottawa
1 review
Dined on August 19, 2021
Overall5Food5Service5Ambience5

Servers was great

DB
DaveB
1 review
Dined on August 17, 2021
Overall5Food5Service5Ambience5

All good, great service, little wait to get in, ambience was super, nice beer and wine selection (hmm, tho out of some of the wines choices) and food was great. Nice value ...thanks

KW
KrisW
Toronto
9 reviews
Dined on August 3, 2021
Overall5Food5Service5Ambience5

Great experience

LV
LisaV
Ottawa
2 reviews
Dined on November 14, 2020
Overall5Food5Service5Ambience5

I had the fish and chips, very tasty and the mini donuts are very good too!

OT
OpenTable Diner
Washington DC
11 reviews
Dined on November 10, 2020
Overall5Food4Service5Ambience4

Great staff, very upbeat and handled COVID rules well. Food mixed. Two super dishes, two ok. Overall a good value and comfortable place.

b
berserk
1 review
Dined on August 13, 2020
Overall2Food2Service3Ambience3

The mains were quite bland and chicken was burnt in one of the dishes(Asiago). The starters were good.

OT
OpenTable Diner
1 review
Dined on July 22, 2020
Overall5Food5Service5Ambience5

Great food, great drinks, great service, we’ll definitely be coming back again soon!

A
Alexandra
1 review
Dined on July 6, 2020
Overall4Food4Service4Ambience4

Service was a bit slow but considering the current situation we were bothered since they have new protocols to keep us safe! Drinks were great

OT
OpenTable Diner
Ottawa
5 reviews
Dined on November 28, 2019
Overall5Food5Service5Ambience5

Service was great.

SB
StephanieB
Edmonton
6 reviews
Dined on September 13, 2019
Overall1Food1Service1Ambience3

WoW ! It is the second time I go to Jack Astor’s on a night of an event and they really blow it ! We waoted over 30 mins to get a drink order ! We had full intentions in getting food but after 1 hour of no service we had to actually grab a waitress and ask for our bills and we left hungry and unhappy. This place has been decent on a slow night ... but give them any challenge and they seem to fall short every time ...
I will consider giving them another chance but definitely not in the immediate future

SL
ShariLK
1 review
Dined on July 25, 2019
Overall5Food5Service5Ambience5

The chicken fingers were the best I have ever had!! All 4 meals were hot and tasty. We were there on a Redblacks game night and service was fantastic!! I found the music on the patio far too loud and asked the waitress if it could be turned down a bit and she said she had to ask the manager and to our surprise it was turned down enough for us to hear our conversation. Much appreciated manager!! Thanks!

M
patM
Ottawa
4 reviews
Dined on June 20, 2019
Overall1Food1Service1Ambience3

Bland food. Server stressed and rude. They are not used to having customers so when they do they can’t handle it

JF
JohnF
Montreal
14 reviews
Dined on June 20, 2019
Overall4Food4Service5Ambience4

Great spot to go before the Redblacks game. Food was good and service was great.

ME
MossE
1 review
Dined on June 9, 2019
Overall1Food1Service1Ambience1

Restaurant wasn't able to honor my reservation. Very disappointed

TD
TeamD17
1 review
Dined on June 7, 2019
Overall5Food5Service5Ambience5

Work team bonding event.
Great time had by all.
Only thing missing was a parking validation.

MB
MeghanB
Ottawa
2 reviews
Dined on June 6, 2019
Overall5Food5Service5Ambience5

Can’t wait to return. Two members of my group are celiac. They had many options to chose from and didn’t feel sick after. Separate Fryers for the fries is awesome

g
gailb
1 review
Dined on May 11, 2019
Overall4Food4Service4Ambience4

Jack Astors is a wonderful restaurant however be warned that outdoor parking is limited and restricted to parking meters. we constantly watched our watches + had to leave our table to add more $ to the meter. just a small bother.

MW
MargaretW
Toronto
3 reviews
Dined on April 19, 2019
Overall5Food5Service5Ambience5

I forgot the server's name, but she was amazing.....very attentive and very polite and cheery!!!! The noise level could have been a bit louder actually as the Leafs won and no-one really cheered.....they must have been Sens fans!!!! Great place.....we go there every time I am in from Toronto!

m
michaelb
1 review
Dined on April 12, 2019
Overall4Food5Service4Ambience5

Service was slower than we are used too. Waiter had far too large of a section and we kept having empty beers. :(
Ordered fajitas for two and fajitas for one. The two dishes coming to the table were too much and the smoke alarm went off. I was mortified. If I could have crawled under the table I would have.
We got far too many dirty looks from staff and customers for my liking. When we really could have used the extra beers at that point. (Drink the embarrassment away)

PH
PeterH
1 review
Dined on April 7, 2019
Overall3Food2Service4Ambience4

I eat there often and generally enjoy the food and ambiance
That said, my last meal was so overcooked I did not enjoy it and left most of it on the plate.

s
sue132
Montreal
3 reviews
Dined on April 5, 2019
Overall4Food5Service5Ambience3

Our starters came with out main meal. We didn’t make a big deal. Midway through the meals manager came over and said she would be taking care of the starters on our bill and apologized for the fact they can with our meal. This to me is top customer service. Acknowledging the mistake and compensating the customer before the customer complains.

OT
OpenTable Diner
Ottawa
2 reviews
Dined on March 30, 2019
Overall5Food5Service5Ambience5

The staff were absolutely fantastic. We brought a cake, balloons, and presents for a friend’s daughters birthday to make it a surprise. They made the whole process easy and a lot of fun!

D
Debralynn
1 review
Dined on March 24, 2019
Overall4Food3Service4Ambience4

Yes, however I was disappointed with the fish and chips. I ordered it again because the first time it was very good......lots of fish and tasty batter. However, this time there was little fish and the batter was greasy. The burger was excellent.

LC
LucieC
Ottawa
1 review
Dined on March 21, 2019
Overall4Food3Service5Ambience5

Dinner before a show at TD Place.

J
Jessica
Ottawa
1 review
Dined on March 21, 2019
Overall5Food4Service5Ambience4

Service was outstanding. It was my daughters 20th birthday and our server made our experience top notch. Food was good... prices very high. Overall we had a great time.

N
Nick
1 review
Dined on March 2, 2019
Overall3Food4Service3Ambience3

Pretty good, out of a lot of stuff and they didn't seem to communicate with the back.

MM
MaddyM
1 review
Dined on February 23, 2019
Overall5Food5Service5Ambience5

Hannah was an amazing server!! We all had a blast and the service was fantastic

HS
HouleS
Ottawa
1 review
Dined on February 8, 2019
Overall5Food5Service5Ambience5

Alway a great times at this JA!
What I can say more!?
You place a reservation and done you know it's going to be great...
Kids and friends love it!
Cheers

MS
MichaelS
Ottawa
5 reviews
Dined on January 30, 2019
Overall5Food5Service5Ambience5

Great night! Great food and great service. We will be back!

AB
AnnieB
1 review
Dined on January 27, 2019
Overall4Food5Service5Ambience4

Food was good although a few items on the menu were not available. Could put the heat a bit higer (even the waitresses have to wear jackets). Great drinks. Nice variety on the kids menu. Will definitely be going back.

SC
StevenC
1 review
Dined on January 20, 2019
Overall4Food5Service5Ambience3

The only downside was the restaurant was freezing. The heat appeared to not be working

KS
KailenS
San Francisco
1 review
Dined on January 19, 2019
Overall4Food3Service5Ambience4

Service was fantastic- very friendly. Food took ages but was tasty.

SD
ScottD
Toronto
3 reviews
Dined on January 19, 2019
Overall4Food4Service4Ambience4

All of the staff were very cheerful and friendly. The food and atmosphere were great. The only issue was with the cold draft coming from the door all evening, particularly when it was opened.

SM
SueM
San Francisco
2 reviews
Dined on January 18, 2019
Overall4Food4Service4Ambience4

Good food n service. Would not accept my reservation by phone but was able to reserve thru tripadvisor. Confuding.

OT
OpenTable Diner
1 review
Dined on January 15, 2019
Overall5Food5Service5Ambience5

The seating was great i will defiantly be doing it agaun

MS
MichaelS
Ottawa
5 reviews
Dined on January 1, 2019
Overall3Food5Service2Ambience4

Slow service. Very slow in a quiet restaurant.

OT
OpenTable Diner
1 review
Dined on January 1, 2019
Overall4Food4Service4Ambience4

The garlic pan loaf wasn’t available. They said they ran out of it.

T
Todd
Ottawa
31 reviews
Dined on December 30, 2018
Overall4Food4Service4Ambience4

As stated in my other reviews JA tends to be a local favorite in any town they are in; food is consistent as is customer service, some better than others, but overall cant go wrong if you need a spot in a pinch or if you need a place to go on a friday night after the movies...

FAQs

You can order delivery directly from Jack Astor's - Ottawa (Lansdowne) using the Order Online button. Jack Astor's - Ottawa (Lansdowne) also offers delivery in partnership with Skip The Dishes and Uber Eats. Jack Astor's - Ottawa (Lansdowne) also offers takeout which you can order by calling the restaurant at (613) 565-4862.

Jack Astor's - Ottawa (Lansdowne) is rated 4.6 stars by 154 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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