Jack Astor's - Ottawa (Lansdowne)
So what about this Jack’s has stayed the same? Same great food, same great people and of course, the same chalkboards giving you something giving you something funny to look at- besides your date!
Get your butt down here right now!
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Great service very friendly and efficient from Olivia and her trainee Dan.
Servers was great
All good, great service, little wait to get in, ambience was super, nice beer and wine selection (hmm, tho out of some of the wines choices) and food was great. Nice value ...thanks
I had the fish and chips, very tasty and the mini donuts are very good too!
Great staff, very upbeat and handled COVID rules well. Food mixed. Two super dishes, two ok. Overall a good value and comfortable place.
The mains were quite bland and chicken was burnt in one of the dishes(Asiago). The starters were good.
Great food, great drinks, great service, we’ll definitely be coming back again soon!
Service was a bit slow but considering the current situation we were bothered since they have new protocols to keep us safe! Drinks were great
Service was great.
WoW ! It is the second time I go to Jack Astor’s on a night of an event and they really blow it ! We waoted over 30 mins to get a drink order ! We had full intentions in getting food but after 1 hour of no service we had to actually grab a waitress and ask for our bills and we left hungry and unhappy. This place has been decent on a slow night ... but give them any challenge and they seem to fall short every time ...
I will consider giving them another chance but definitely not in the immediate future
The chicken fingers were the best I have ever had!! All 4 meals were hot and tasty. We were there on a Redblacks game night and service was fantastic!! I found the music on the patio far too loud and asked the waitress if it could be turned down a bit and she said she had to ask the manager and to our surprise it was turned down enough for us to hear our conversation. Much appreciated manager!! Thanks!
Bland food. Server stressed and rude. They are not used to having customers so when they do they can’t handle it
Great spot to go before the Redblacks game. Food was good and service was great.
Restaurant wasn't able to honor my reservation. Very disappointed
Work team bonding event.
Great time had by all.
Only thing missing was a parking validation.
Can’t wait to return. Two members of my group are celiac. They had many options to chose from and didn’t feel sick after. Separate Fryers for the fries is awesome
Jack Astors is a wonderful restaurant however be warned that outdoor parking is limited and restricted to parking meters. we constantly watched our watches + had to leave our table to add more $ to the meter. just a small bother.
I forgot the server's name, but she was amazing.....very attentive and very polite and cheery!!!! The noise level could have been a bit louder actually as the Leafs won and no-one really cheered.....they must have been Sens fans!!!! Great place.....we go there every time I am in from Toronto!
Service was slower than we are used too. Waiter had far too large of a section and we kept having empty beers. :(
Ordered fajitas for two and fajitas for one. The two dishes coming to the table were too much and the smoke alarm went off. I was mortified. If I could have crawled under the table I would have.
We got far too many dirty looks from staff and customers for my liking. When we really could have used the extra beers at that point. (Drink the embarrassment away)
I eat there often and generally enjoy the food and ambiance
That said, my last meal was so overcooked I did not enjoy it and left most of it on the plate.
Our starters came with out main meal. We didn’t make a big deal. Midway through the meals manager came over and said she would be taking care of the starters on our bill and apologized for the fact they can with our meal. This to me is top customer service. Acknowledging the mistake and compensating the customer before the customer complains.
The staff were absolutely fantastic. We brought a cake, balloons, and presents for a friend’s daughters birthday to make it a surprise. They made the whole process easy and a lot of fun!
Yes, however I was disappointed with the fish and chips. I ordered it again because the first time it was very good......lots of fish and tasty batter. However, this time there was little fish and the batter was greasy. The burger was excellent.
Dinner before a show at TD Place.
Service was outstanding. It was my daughters 20th birthday and our server made our experience top notch. Food was good... prices very high. Overall we had a great time.
Pretty good, out of a lot of stuff and they didn't seem to communicate with the back.
Hannah was an amazing server!! We all had a blast and the service was fantastic
Alway a great times at this JA!
What I can say more!?
You place a reservation and done you know it's going to be great...
Kids and friends love it!
Great night! Great food and great service. We will be back!
Food was good although a few items on the menu were not available. Could put the heat a bit higer (even the waitresses have to wear jackets). Great drinks. Nice variety on the kids menu. Will definitely be going back.
The only downside was the restaurant was freezing. The heat appeared to not be working
Service was fantastic- very friendly. Food took ages but was tasty.
All of the staff were very cheerful and friendly. The food and atmosphere were great. The only issue was with the cold draft coming from the door all evening, particularly when it was opened.
Good food n service. Would not accept my reservation by phone but was able to reserve thru tripadvisor. Confuding.
The seating was great i will defiantly be doing it agaun
Slow service. Very slow in a quiet restaurant.
The garlic pan loaf wasn’t available. They said they ran out of it.
As stated in my other reviews JA tends to be a local favorite in any town they are in; food is consistent as is customer service, some better than others, but overall cant go wrong if you need a spot in a pinch or if you need a place to go on a friday night after the movies...
You can order delivery directly from Jack Astor's - Ottawa (Lansdowne) using the Order Online button. Jack Astor's - Ottawa (Lansdowne) also offers delivery in partnership with Skip The Dishes and Uber Eats. Jack Astor's - Ottawa (Lansdowne) also offers takeout which you can order by calling the restaurant at (613) 565-4862.
Jack Astor's - Ottawa (Lansdowne) is rated 4.6 stars by 154 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.