Jack Astor's - Toronto (Airport)
In all seriousness, we take real pride in our food. Try our Cluckin’ Fresh Chicken Fingers, made and seasoned with fresh, never frozen chicken tenders. This isn’t run-of-the-mill pub grub. Our Band of Chefs are influenced by a wide variety of tastes and have travelled across the globe to gain inspiration.
But outside of the kitchen, we find it hard to take ourselves seriously. We have an Elvis booth. For no particular reason. Folks, that really does say it all. We’re sports fanatics, music nuts and love a good joke. If you’re into at least one of those things, we should hang out.
Good menu choices.
Hadn’t realized you have become a family place with kids.
Our server, Pat, was top class. She deserves acknowledgement for being right on top of everything.
Took over 10 minutes after being sat before being greater for drink order. Ordered Appt
Actually way better than I anticipated. I typically go to suburban locations, but the local one had no open reservations for Friday night this week. Found according.odations on Open Table at the airport and had a great experience. This may become our location of choice.
Food is good. Service is good and friendly but slow.
Great location and good parking. Food was not great, was expecting more flavours and menu options for those prices, ambiance was nice.
Good Food and atmosphere - Patio is great and loved the Tuna Guac
Our server, Claire, was awesome and suggested we split our Mexican salad. it was so flavorful!!!This was a great decision, and allowed us to also split a Calimari appetizer, crispy on outside, tender in the middle served with two delicious sauces. Claire then surprised us with donut balls for dipping in a variety of sauces. It was an amazing finish to our 20th anniversary. Thanks Claire!!
The cauliflower bites were tasteless.
Server did not come to check on our table even 9nce during the meal.
Abd the restaurant was not even busy.
Great food and awesome friendly staff at this location.
Energetic. A lot of people for a 730 on a Tuesday. Service was a little slow because of it I suppose. Once the food was ordered it arrived fairly quickly. Food was good. For those steak fans, the new York Memphis was great.
Good enough. Good burger and an okay beer selection. Very attentive service. However, nothing to write home about.
The big leafs game was on, we sat in the lounge area. We expected to hear the leafs game but only heard music over the leafs game
They must have been understaffed because the service was extremely slow and I’ve never had that experience before at a Jack Astors.
Amazing server (Emma) and good was delicious
We love jack Astor’s! First time at this location... server was friendly. As a server myself, I would have expected my dishes to be cleared before the bill was brought to the table and my drinks to be delivered before my appetizers. And the use an iPad at that table and I feel that takes away from the personal interaction between the server and the guest since the server is only looking at the iPad.
We made reservations and were seated within a reasonable amount of time. Where they fell short was it took an inordinate amount of time for a server to attend to us. Once I flagged someone over they apologized profusely and was attentive for the rest of the visit. Our food came out and tasted good. The server apologized again for the delay getting to us and offered us free dessert.
I would go there again if I was in the area with the hopes that the staffing issue I encountered was a one off experience.
When we arrived they had us set up at a booth that at best held 6 not 8. We were not impressed with the table however they did move up to a much better location once we asked. Had they been full our experience would not have been great because we had no room to move in the booth. Overall it was great so glad they had extra seating to accommodate our table if 8
I went to this location with my family. We had 9 guests in total. I understand they were trying to ensure our food came out together but most of our meals were cold. Two guests ordered pasts and there was no sauce added... Very odd. Definitely wouldn't go back to this location more recommend it.
Not good food service manager all really bad yoday
Great food, nicely redecorated. I just found that the space is very noisy. There arent enough soft surfaces to absorb all the sound. I am not a fan of all the stools and tall tables as well. They have eliminated the tables to put more of those in. They are hard to sit at if you are older.
Met some friends there for dinner. Made a reservation, so we were sat immediately. Service was very good. The waiter used perfect judgement in coming around enough to make sure we were looked after while not overdoing it and constantly interrupting like some I've had in the past. The chicken parm and bowtie pasta was fantastic.
Restaurant was very crowded (good for them on a Saturday night), so the noise level was veerryy high, with several crying, yelling children on top of it. Service was quite slow and then our appetizer came at the same time as our mains. Server forgot my husband’s drink. Food was perfect. Not sure we like the very recent Reno (2 weeks ago), of many high top tables in the front dining room (can seat extra patrons and therefore of course make more money) but we were accommodated in regular seating at the rear of the restaurant... but even with a reservation we were seated right in front of the kitchen. Think the restaurant has some glitches to iron out after this Reno... a little disappointed, but food was excellent, and server was polite and friendly.
GREAT ATMOPHERE... SUPER STAFF- FOOD HAS GOOD PRESENTATION AND USUALLY GOOD VALUE FOR DOLLAR- I TRULY APPRECIATE THE TAFF! GREAT CUSTOMER SERVCE ! THANK YOU - LUCIA BITONDO
This place is great. When we first arrived, they had mistakenly put us in the bar section and the NFC game was on. My wife and I didn't really want to be put in with all of the noise and we quickly asked the Head Server to allow us to move. That was not a problem at all.
The service throughout was great and the food was amazing. A++ would buy again.
Celebrating our daughters’ first place finish at cheer
Awesome food and service! Love this location!
Our overall experience was a great night, however, the portions were not too big. When you order fajitas for two you should at least get more than three tiny pieces of steak. Very small portion for two people. Had to order dessert to fill up. Dessert was amazing. Would highly recommend the apple pie nachos. Not to sweet but very tasty and light. This was enough to share.
Observation - phoned to make a reservation but told I could not... would have to take my chances. But when I went on line, I was allowed to make a reservation!
Great place to dine after picking up folks at the airport. Easy to get on and off expressways and to or from the airport.
Stopped in for a quick dinner after picking my daughter up at the airport. Burger was very good and service was great. Seating area was noisy as there was a large group celebrating Christmas.
Disappointing. This Jack Astor’s is usually great with a little food slip-up here and there, but this time my husband’s fish and chips had over cooked fish, and my pad Thai noodles were chewy as they were undercooked, with an egg spread over top that smelled less than fresh. I couldn’t eat the pad Thai and the server took it off the bill. Restaurant was very busy and very loud. Our server Agnes was very, very good. But I’m not sure we’ll return to this location...getting a bit tired of food slip-ups every other visit or so.
Our visit there was good, we were there for my son's 12th birthday. The food was good but the service started off well but went downhill. After dinner, they brought out dessert for my son and sang him Happy Birthday but no one else at the table was even asked if they wanted dessert or offered a dessert menu. Also when the bill was brought to us, the tip was already included (which I didn't like because of the service). After I paid, I remembered I had a coupon. When I asked the waiter if there was anyway I could use the coupon, he simply said no and walked away. Didn't offer any other suggestions or a solution. We were able to speak to the manager who was very helpful and assisted with us being able to use the coupon.
Spent a long time catching up with friends. Waiter was patient
Was vet loud but otherwise another great evening at Jacks
Always one of our favourite places with great service and large portions. Had the bolognese soup of the day for lunch which was excellent, but the Caesar salad with grilled chicken was dry. Easily and quickly fixed by the server with extra dressing on the side, but chicken tasted as though it had been in the fridge for a day or two. Won’t order it again.
Bring back Cobb salad with buffalo chicken bites. Thanks
The pan bread ... oh my! Server did not rush us and after paying, CJ shook our hands. Well done! But I did ask for teabag in the pot and it wasn’t. ☹️
Overpriced and server put someone else’s $8 99 desert on our bill, had to go back next day for refund , as we didn’t notice at time . Wouldn’t got there again, food was ok , nothing special, and not good value for money .