Joe's Crab Shack - Fairfax
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We went during the start of Coronavirus, on a Saturday. It was empty. The waiters where doing their best to serve us and give us a comfortable experience. They were disinfecting and cleaning everything that was touched. And what gave me relief was seeing the play area get cleaned as well. It was a good experience eating there
Too many fried foods on the menu. Very loud dining room -- kids screaming ruined dinner.
Great & tasty! Definitely will come back sooner than later
We love the crab buckets! The playground makes dining with little ones a fun evening for everyone.
service was alittle slow and food took a long time
The overall experience was good, but initially the greeter placed us on the waiting list when we had a reservation. There were people with later reservations that were seated before us, then the manager intervened and got us seated promptly. The server was excellent and frequently checked on us and the food was really good.
If you have a reservation don't seat patrons in the bar area unless they specifically request such accommodations.
Our waitress Rachel was awesome!
They were as expected. Good food and good service. Will be going back, Great place for steamed seafood
Waitress made sure our drinks were full and only had one time we had to ask for a refill. She asked us how our meal was several times without feeling intrusive.
We all ordered steampots. My shrimp was small, hard to peel and rubbery. Crablegs were also lacking but very good. Lobster Claws were also rubbery and didn’t taste as good as usual. Corn in cob was over cooked. Everything else was pretty good.
It was fine. The food was good and what you would expect. The service was good too. It was a decent Friday night dinner. We didn’t wait.
My family said the sea food was good (had to ask for crab utensils) but since I’m allergic I got steak and fries. I asked for medium and got well done and the vegetables were over cooked, mushy.
There is a kids play section IN the dining room which I didn’t like, took away from the dining experience. Even when our boys were little we never let them run around in a restaurant disturbing patrons.
Good experience, food was good and service was great.
Because it was the weekend, we made a reservation, we were welcomed and seated promptly. Our friendly and knowledgeable waitress patiently answered questions about our selections. Appetizers are generous portions, and entrees also.
We're went for the Veteran's Day discount. We ordered an appetizer sampler, which arrived without any issues. When I received my surf & turf (steak & shrimp) order, and cut into my steak, I realized the waiter never asked how I wanted my steak cooked (rare). I received it medium rare.
The drink specials, the ones that come with a special cup, didn't have any prices listed in the menu, so the bill showed up with a $14 & $15 charge for drinks. Buyer beware - ask for the price.
Overall, the food was good, but it seems like the food quality has gone down since this restaurant opened several years ago.
Our waiter was awesome but unfortunately the food was subpar considering the price. The food was lukewarm when it came out and was not very appeasing.
The food was especially delicious. Jamal was attentive and friendly. We reserved a table through open table and our table was ready as promised. Overall an excellent visit to Joes Crab Shack.
Our food was bad and there was hair on one plate. Gross.
Enjoyable, delicious meal. My server was outstanding. I miss the entertainment that they use to provide.
Great service and waiter was amazing. We really appreciated the patience and excellent service we received. My girlfriend was very happy. We are actually going to be coming by next week
I went To Joe’s Crab Shack with a few friends and enjoyed the experience overall! Making reservations was very easy, a few clicks and I have the table. The host was very nice, even though I was late for my reservation. The server I had was incredibly sweet and nice, very helpful as well since it was my first time trying seafood! Food was absolutely delicious as well, I would go again!
Food was served hot and quick ! Service was great!
Not impressed with dirty floors as you walk in and the bugs and dirt on floor in corners . A good shine on the floors would be recommended 😁
Attentive service, food was good, no deviation from the expected brand experience
A+ but tables are stickyyy
Depending on what you get, I would recommend JCS. I had a steam bucket that was okay. The majority of the food wasn’t seasoned which was a bummer. My spouse had the catfish that was visibly waaaaay over battered with cornmeal which was quite disappointing and not tasty. My company and service by Jermaine made the afternoon enjoyable.
I come here a lot and for the most part service is alright but not this trip. For no one to have been in the restaurant service was horrible. And to make it worse, my peel and eat shrimp was undercooked. The waitress wasn’t that friendly either, and was more concerned with talking to her coworkers than offering great customer service.
The service was really slow- strange considering how few people were there and the crab was really salty. There are quite a few better places to go, unfortunately my kid has fond memories of this place from dining at other locations when she was younger.
The service was amazing I really enjoyed my birthday there our waiter was excellent which was an extra plus food was so delicious and the Birthday surprise was amazing thanks
From start to finish the service was terrible. From having a reservation and still having to wait 30 minutes for a table, to finally sitting down and then having to wait 20 minutes just to receive water, having a drink spilt on me with no apologies from the waitress, lengthy wait for food and then it seemed like the food was haphazardly put on the plate to finally not having silverware and asking the manager who then just slammed a bucket of utensils on the table with no apologies again my family and I will not be dining here again. Worst customer service and overall experience I’ve had at a restaurant
Good food and vibe all around
Food was bland, I got the King crab with old bay seasoning & it was bland no flavor. Spent $65 not including tip. Wasn’t worth it.
We arrived and were immediately taken to our table. After sitting at the table we waited 20 mins for the server to arrive to take a drink order. After getting our drinks we were told it would be a while before she got back so we should “sit tight”. The crab legs in our steam pot were over cooked and the meat was very tough.
Good food and at a reasonable price. The service was excellent also. My only complaint is that is noisy in the restaurant.
Outstanding service. The Shrimp in my steampot was a little over cooked and the crab legs lacked meat.
I set a reservation and walk strait in was seated. First glasses of beverages tasted like dishwater. They replaced and corrected. Food wasn't exceptional enough to go out of the way to return but I did enjoy the seasoning on the crab legs. Floors were dirty but I don't know what they could do about that.
The food was really good, crab was fresh, we had a great time, the kids were a little loud at the playground, but we love the playground for the kids to play!!! Overall we will be back!!!
Food is not what it used to be, very friendly waiter, but disappointed by everything else.
Please real nice service was very good my girls love the food. Will be back soon
Excellent sweet potato fries and cole slaw. Mediocre crab cake.