Jordan Pond House

Review summary

1. T

   Tammy

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Had a reservation and was seated fairly quickly. Our waitress was amazing, even offered to read the menu for me because I forgot my glasses! Popovers were served warm! Would highly recommend and can’t wait to come back!!
   

   Jordan Pond HouseResponded today

   Hi, Tammy. Thank you for your glowing review and 5-star rating! We strive to provide the highest quality service and offerings, and we're delighted that we exceeded your expectations. We're glad you're eager to come back because we can't wait to host you again!
   

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2. OT

   OpenTable Diner

   Maine

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the popovers and both the stew and chowder! Not sure how we managed the perfect table but we really enjoyed the view! Go early, super early, to find parking!
   

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   Jordan Pond HouseResponded 1 day ago

   Thank you for taking a moment to share your experience at Jordan Pond House. We are so pleased to hear you found your dishes to your liking. We look forward to welcoming you back again soon!
   

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3. l

   laura

   Nashville

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Completely overhyped. We’ve been in Maine for four days, and this was by far the worst restaurant we’ve been to. The service was terrible and the food was not great. The popovers were so expensive and slightly burnt. The sandwiches were full of low grade lunch meat. The clam chowder made two of our family members ill. I would never return and never suggest this restaurant to anyone. Skip the restaurant and walk down to the pond for the views.
   

   Jordan Pond HouseResponded 3 days ago

   Hi, Laura. Thank you for your feedback. We're sorry to learn that your visit to Jordan Pond House was less than perfect. We strive to provide the highest quality service and offerings; however, in your case, we seemed to have missed the mark. Also, we take food safety very seriously; therefore, we ask you to reach out to our management team at +1 207-813-4342 so we can rectify the situation.
   

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4. D

   David

   Louisville

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were not given a bill to review, they said it was not possible. The waiter did not tell us that a 25% tip had been automatically added. So I tipped too which resulted in double tipping. We only figured this out later after seeing the receipt via text. I tried calling the restaurant to complain and straighten it out, no answer, voice mail only. I will be disputing the transaction on my credit card.
   

   Jordan Pond HouseResponded 2 days ago

   Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out so we can rectify this issue.
   

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5. M

   Mojgan

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful place food was good Love the place Nice place for walking around the lake
   

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6. T

   Todd

   Western NC

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were very disappointed with the Jordan Pond Restaurant. We made reservations early and went online to look at the menu. We were seated on time but when we saw the menu we were extremely disappointed. The menu was very limited- nothing like what we saw on line. The wait staff appeared rushed. As it was a cool fall day we decided to eat inside. It was actually warmer outside as the restaurant had their doors open.
   

   Jordan Pond HouseResponded 2 days ago

   Todd, we're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. We wanted to apologize for the sudden change in menu, and not having updated it in a timely manner. This issue has since been resolved, and we appreciate you bringing it to our attention. We hope to se you again next season, when we have our full offerings available again!
   

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7. J

   JaNetta

   Fayetteville

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is delicious! The service was awesome….Jaden did a wonderful job and had a great personality! The setting is peaceful and beautiful. The only downside is parking!! It took 30 minutes to find a parking spot! I’m so glad we had a reservation, but almost had to cancel because we couldn’t find a parking spot. I would have gladly paid for a parking spot. Maybe with a reservation, give the option to pay $5-10 for a reserved spot! 🤷🏻‍♀️🤣
   

   Jordan Pond HouseResponded 3 days ago

   Hi JaNetta, thank you for posting your positive review. Our team here at Jordan Pond House is committed to providing high-quality and memorable dining experiences, and we’re thrilled to hear that we made a good impression on you. Thank you as well for your feedback on the parking situation, it is definitely an issue our management team is aware of, and we are working on solutions to remedy it. We hope you’ll visit us again soon!
   

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8. G

   Grace

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time visiting JPH. Not only were we seated right away, but our server was amazing asking about allergies, providing us with spectacular service as with just two in our party, we were able to be out within an hour (our request due to needing to leave for travel) however we felt no rush and had ample time to enjoy the food with attentive service checking in on us periodically! Will 100% visit again when I next visit!
   

   Jordan Pond HouseResponded 4 days ago

   Hi, Grace! Thank you for taking the time to leave a review and post a 5-star rating! We happy to know that your server took good care of you and that you had a memorable experience at Jordan Pond House. We look forward to your next visit.
   

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9. P

   Paul

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and the food was very good. Love the popovers!
   

   Jordan Pond HouseResponded 2 days ago

   Hi Paul, thank you so much for your review of Jordan Pond House! We appreciate your feedback and that you enjoyed some of our world-famous popovers! Don't forget to check out our Jordan Pond House Gift Shop, either in person or online, to take some of our homemade popover mix home with you!
   

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10. s

    steven

    Western NC

    1 review

    5.0

    1 review

    Dined on October 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A very special place - must have a reservation or else
    

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    Jordan Pond HouseResponded 7 days ago

    Hi Steven, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
    

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