Kelseys Original Roadhouse - Aerowood Drive
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
I would never eat at this location again. Usually I am satisfied with the meals at Kelsey's but this evening was horrible.
The tables were wet when my friend and I sat down, the waitress wanted to go home early and basically rushed us through our whole meal. First, she brought out one menu for us, unfortunately, I can't read upside down. The food portions were very small, my friend ordered the balsamic glazed chicken which she said was rubbery and I ordered the lemon salmon which was very very salty and dry. I also ordered a alcoholic beverage that was watered down.
Right after our entrees were brought out the waitress asked us to settle our bill because she wanted to go home for the night, mind you it was only 830pm. She could have got another server to assist us instead of closing out the bill. Or she could have said politely that she would like to close the tab and we are welcome to open a new tab with another server.
After she left. No one came back to check on us or ask us if we needed anything else. We didn't have a chance to order dessert or an option to. The entrees were quite pricey and for what we received, that was a rip off.
I wouldn't advise anyone to eat here. Might as well get some fast food from the A&W in the same plaza.
Food at this location is not always well prepared. My salmon was raw in the centre and the ribs were very dry. We will not be back to this location.
All the servers (and hostesses) were extremely nice to us and the environment was very nice
chicken was over-salted and over-peppered.
nice place, nice guys but definitely would use some cooking practices
A nice opportunity to visit with a friend and get half price wings.
Wait staff were very helpful.
It was a very nice evening. Everything was great. Will come back again.
Great service. We’re greeted nicely at the door. Promptly seated and our server was nice. Didn’t rush us to order and leave. Food tasted great and would definitely eat here again.
It was ruined by the awful service.
Overpriced, small portions and burnt chicken tenders - which is supposedly a signature dish on their menu. Server was a sweetheart. Patio was nice and lots of umbrellas.
Great option for casual family dining. Attentive service. Good selection of food choices.
Waitress was amazing to communicate with deaf people. We couldn't lipreading her because of her mask. She tried to use her body language to us. She was amazing and good job!!
Very nice atmosphere. Social distancing was very present. Even though the Raptors game was on, the noise level was very moderate so it was easy to communicate with my friend.
Good to come on Thurs and enjoy the half price wings.
We had an end of summer party for departing students who have worked with us since June at the Mississauga ReStore. It was the perfect venue!
Seating could have been better but customer service was a amazing
Due to current situations, we marked lower on ambience because it’s a parking lot on a heavily travelled road. How much ambience can there be?
Service was outstanding. Drinks were perfect.
The food was good, but nothing special. Service was really good, servers were friendly. The patio was empty besides ourselves and too quiet, which kinda took away from the experience.
I really enjoyed my experience and felt that the restaurant and staff were trying their best to make it an enjoyable experience with patio seating, while following COVID 19 rules and regulations
Overall great experience. Was a business dinner and the restaurant ensured that they took into consideration our requests.
Luciana was amazing! She took really good care of us.
I was told that I could not use an OpenTable dining reward. The manager said they are often fraudulent so they do t accept them.
It was fabulous Sonia the bartender/server exceeded our expectations
Thank You We will let her know and we also think she is fabulous.
Got together for a girls night out. The service at Kelsey’s was awesome. Wait staff very attentive and funny. Food was delicious. Looking forward to our next visit.
Glad you Enjoyed your visit we look forward to your next Visit.
Lunch with coworkers, table was a tight fit for us all. Food was great. The only downside was the large group of children next to us. It felt like we were in a school yard
Service was on point. We had a great time.
I will definitely be back to this kelsey"s
Great food! Keith was fantastic taking care of us!
Thanks for your feedback we will share this with keith. Look forward to seeing you again soon.
My first time back eating at Kelseys over 4 years ago. It's changed but I don't like it. The staff try their best with the customers but need more staff when busy. Shouldn't have to wait forever for your food. We had a table of 9 , food came fast for some and not for others.
Great service, warm and welcoming. Good food quality, consistent across all the restaurants. Great spot with a big group because of the variety of offerings.
Raptors won the NBA championship!!
Food, service, table, screens and vibe was amazing!
Game 1 of NBA finals!! Go Raptors!! Attended Kelsey’s to enjoy the ambience and to share this experience with others.
Terrible wait times and got our order wrong
Surprised the restaurant did not have a hostess scheduled to manage Mother’s Day reservations. Service was great food was great. Manager did a whole lot of sitting at a table during our 2 hour duration of being there
Bringing the food is a little bit slow. Not good if you’re in for a quick lunch.
We waited over 1 1/2 hours to get our food. Service was terrible. Food was good but some of the members of our party had to wait a lot longer for their food and others were served cold food. I am normally a huge fan of Kelsey but I have never been to this location and it’s unlikely that I will go back to this location.
Quick dinner with my team
Not sure what the waitresses names but she was awesome
The food and the atmosphere were ok anf they were busy but the service was really slow.
Great food and friendly service! Awesome place to visit with friends!
Kelseys Original Roadhouse - Aerowood Drive does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Aerowood Drive also offers takeout which you can order by calling the restaurant at (905) 624-8501.
Kelseys Original Roadhouse - Aerowood Drive is rated 3.9 stars by 37 OpenTable diners.
Kelseys Original Roadhouse - Aerowood Drive does offer gift cards which you can purchase here https://theultimatediningcard.ca/udc/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.