Kelseys Original Roadhouse - Cambridge
Went for a birthday celebration. They didn’t mention anything about that but our food was good and we enjoyed our evening.
Booked a table for 4 via open table and even though we were about 20min early, were taken care off in a very professional and courteous manner and seated promptly. Server was attentive and service was fast. Chicken Wings and cauliflower bites were yummy and so was the mac and cheese and fish and chips. The half rack of ribs was a bit overdone and provided feedback to the manager who came by as we were leaving (nice touch!!). Overall a decent experience with attentive customer service. Definitely worth a try and hopefully it appeals to what you may be looking for.
The wait staff was great. The food was good as well
It was our valentines lunch- great service!
3rd time here and service has been excellent each time
Food very good as well nice selection
Its new in Cambridge, they are keeping the standard, we had a 3rd visit Saturday.
I think it will become our local.
Food was great service was impeccable. Portion size was worth what I paid for. I will definitely return.
I said yes above but will wait a while as I get the feeling the owners are very new at this and I feel things could have been a little bit better. I made the reservation and asked for a booth table and got a table got the feeling they did not even look at the requests section, My Mother in law ask for a coors light and was told about 5 mins later that they did not have any so she ended up with a Blue, Then when we were finished we asked for a doggie bag and the bill and waited 20-25 mins for them as the server forgot about us. But do understand they are newly opened and still have to learn and train people. So I will go again and then if I see no improvement then the next review will not be a good one but if I see better service then I will gladly give you a great review. My husband and I have always liked Kelseys and would like to be regulars there
Great service and food
Our server was excellent and the food arrived within a reasonable amount of time and was hot and correct. The space is nice and at first I was apprehensive about sitting at a non-booth table but the chairs were very comfortable and made sitting for a longer period enjoyable. My only feedback would be for the price of approx $3 extra for an upgrade to a poutine side the amount received news less than a regular order of fries.
They did not update their holiday hours in the app so when we reserved no notification or follow up was made to let us know they were closed. Showed up at 4:30pm on Christmas Eve for a 5 pm reservation only to find out it was closed.
After booking we were seated precisely at 6:30pm. I put my kids order in of chicken strips and fries as soon as the waitress came. The drinks were messed up, and not just 1 or 2 of them... but 3 of 6 drink orders. And it took nearly 20 mins to get everything correctly. It took an hour to get my kids food almost on the dot (which was 2 chicken finger combos and fries) and their food was the only one to come out hot. Next my appetizer came out after an hour and 15 mins... and came out incorrectly. They said they would replace that which was nice, but by the time they did our entrees had already come out. Also there was another appetizer ordered (the broccoli soup) which for some reason took an hour and a half to come out and came out with the entrees. Our waitress came over and looked around and said how wonderful it was that we got our food and if there was anything we needed let her know.... and I looked at her shocked and said that one entree was missing from the table. In the end of it all we had so much food to take home, which isn’t a bad thing, but I think the food would have been much more enjoyable if we were able to have everything separately as it should of been. There wasn’t a manager in sight and I kind of wish that because of all of the mistakes made a manager would of come to me and want to apologize personally. In the end of it we all looked at each other and just tried to get out of there as soon as possible. The best part about this experience was the fact that we booked open table and were seated exactly at our reservation time... wish the rest of the 2 hours we were there would have been so good!
Everything was great! So glad Kelsey’s is back in Cambridge!
Unfortunately there were no burgers available. Shockingly there isn’t a roast beef sandwich of any kind on the menu !!
Our server Heidi was very pleasant and attentive. Service was quick.