Nearby points of interest
Nearby points of interest
About Kelseys Original Roadhouse - Guelph South
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.
Contemporary American, Burgers, Comfort Food
Hours of Operation:
Sunday - Tuesday: 11:00am - 11:00pm, Wednesday: 11:00am - 12:00pm, Thursday - Saturday: 11:00am - 1:00am
CAN$30 and under
AMEX, MasterCard, Visa
Bar Dining, Beer, Cocktails, Full Bar, Late Night, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
Kelseys Original Roadhouse - Guelph South Ratings and Reviews
Atmosphere was quite loud. Very Large table of adults and another one set aside for the kids made talking difficult. Once they left it was better
Great food and exceptional service from Emily Z.
The food was decent but for the fact our server essentially ignored our table. Said he would back with a refill for myself but walked by our table constantly without doing so. Never checked in on our table. I had asked for ketchup when ordering our food, I did not receive it until I finally got my refill after having to remind him. Overall, poor service and lack of communication among the servers to either ask for help or apologize better. Will not be returning to this location, much rather the downtown location where the service is much better.
We made a reservation and were helped right away. The service was good and the food was amazing. There were so many dishes to choose from that suited our tastes. It seemed like there was something that would appeal to everyone. I was so impressed that we are returning for another birthday celebration next week. Very enjoyable experience!
Server was excellent. Very accomodating when asked to make small substitutions and add ons
When we walked in, there was no sign to "seat yourself" or "wait to be seated" so we waited at front door. Could see bartender and 3 waitresses tidying tables/walking around. Two walked right past us, we waited at front door for another 5 minutes before we sat ourselves. The bartender knew what table we took because I checked with him if we could sit there. We then sat at the table for 10 minutes and had the same 3 staff plus one new staff member walk past us numerous times. We were never served or even talked to/looked at. We decided to leave after 15 minutes of no service. Restaurant had maybe 4 tables occupied... not busy at all, and more than enough staff to accommodate . We went to State and Main instead.
Lunch for 7 coworkers, ordered just after 12:00pm, food did not arrive until 1pm. One persons French fries were cold, another did not get garlic bread that was included in menu item. There was a large group but they had ordered ahead and their food was ready very quickly so they were not the reason for our food order being delayed so long. Other than our 2 groups, the restaurant was not busy.
Arrived a few minutes early and our table was already ready. When I asked to be switched to a booth they did it without hesitation. The manager stepped in to get our drinks as the server was busy and she provided some feedback and insights as we placed our order. She was super friendly and appeared to want to be there. Expect a crowd and a modern setting in a casual environment. Food was quickly delivered to the table and exactly as ordered. I do wish the server would have checked in more than the quick "you good?" That comes 2 min after getting your food and it will get loud if a game is on. Very good experience, would recommend.
New location was great. Staff was friendly and the food was top notch. We did the pulled chicken tacos, chicken butter chicken and fish burger. All of it tasted fantastic. Will definitely be back!
Have been there a number of times with no complaints. I would recommend.
We made reservations, which I wold recommend and got seated close to the door. Hostess needs to steer keeping the entrance door closed - it was cold and needed to keep coat on.
Then meal took 1/2 hour to deliver and waitress gave the impression it was a bother.
Not sure who was managing the place tonight but not sure the we’re there...
Food was very good....service a little slow but waiter was nice.
Biggest criticism is that the music was way too loud.
My husband I booked a table to try the new Kelsey's in town. It was not overly busy when we got into the restaurant so we were seated at our booked table promptly, but after 10 minutes and a number of servers passing by and ignoring us we left and had dinner elsewhere as it was clear no one was concerned with us. Will not be returning anytime soon.
Loved the look of the new restaurant - our waitress was outstanding, friendly and attentive. I ordered the Thai Bowl and thought it was tasteless - it needs to be spiced up with more flavour - I will try the restaurant again.
Very poor service, had to wait 45 minutes for meal after it was ordered. Not a good experience, I will not be going back as they had a chance to earn my loyalty but failed miserably!!
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