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Kelseys Original Roadhouse - Richmond Hill, Richmond Hill, ON

Kelseys Original Roadhouse - Richmond Hill

3.4
3.4
11 Reviews
CAN$30 and under
Contemporary American
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original! In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary American, Burgers, Comfort Food
  • Hours of Operation
    Lunch & Dinner Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–12:00 am
  • Phone number
    (905) 326-6003
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Neighbourhood
    Richmond Hill
  • Cross Street
    Yonge St/Highway 7
  • Parking Details
    Public Lot
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

What 11 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.1Food
  • 3.9Service
  • 3.4Ambience
  • 3.4Value

NoiseModerate

50 Reviews
  1. OpenTable Diner

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    We had a really good experience and our server was fantastic!

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  2. JojoG

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2023

    overall5food5service5ambience4
    Our server was amazing. She knew what she was doing

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  3. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on November 22, 2023

    overall1food1service3ambience1
    First time back since re-opening. I ordered a burger and sweet potato fries. Restaurant was empty, we were only a table of 4, and only 2 meals came to start. I tasted my fries, and they were not warm at all. We waited for the other two meals, chicken salads, which finally came. I told the server of my cold sweet potato fries and he did replace them after another long wait. When I tried my burger, it too was not warm at all. The food was clearly sitting and waiting for quite a long time, while the salads weren’t even ready. I did not bother telling the server about the food burger as there was no way I could keep my group waiting after we already waiting quite a while in an empty restaurant. This Kelsey’s is not what it used to be at all. After that cold a meal, I’m not looking to go back there. Complete waste of money.

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  4. ToniH

    Las Vegas

    6 reviews

    4.0

    6 reviews

    Dined on November 2, 2023

    overall4food3service4ambience3
    Portions were small. Service slow but waitress was awesome

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  5. MaxV

    Toronto

    1 review

    2.0

    1 review

    Dined on October 20, 2023

    overall2food3service5ambience1
    After being closed for so long I was hoping that this places was renovated. What they did is just simply added few elements from the new restaurant design, but the rest stayed untouched, which in my opinion made this place look even worse. We got 2 salads as sides and both were slimy and smelled bad and had rotting lettuce. We asked to replace and new ones were exactly the same.

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  6. guyk

    1 review

    2.0

    1 review

    Dined on October 7, 2023

    overall2food1service2ambience4
    Service okay. Food not great. The restaurant recently reopened and you would think that they would try harder 2nd time around. Nachos had next to no cheese or beef for which you pay extra for. The shrimp past had 2 shrimp. Had to pull a "karen" and ask for more shrimp. Burger was nothing to write home about. The cooking staff are clearly poorly trained and not in the game. Managers MIA.

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  7. SandraPC

    Toronto

    11 reviews

    4.0

    11 reviews

    Dined on September 30, 2023

    overall4food4service5ambience4
    We were a party of 6 for lunch. Seated and greeted promptly. Server was attentive. No issues.

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  8. OpenTable Diner

    Toronto

    1 review

    3.0

    1 review

    Dined on September 24, 2023

    overall3food2service3ambience3
    The food is not good. We had Nachos in many restaurants and Kelsey’s has the worst. Chips are burned, only tiny little cheese , too much green onions …

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  9. TonyS

    1 review

    3.0

    1 review

    Dined on September 24, 2023

    overall3food3service3ambience3
    The restaraunt was not that busy and it took way too long for our food to come.

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  10. AngelaF

    1 review

    5.0

    1 review

    Dined on September 22, 2023

    overall5food5service5ambience5
    Sam was amazing. Food was very good. Chicken fried chicken. Highly recommend 😃

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  11. JudithD

    1 review

    4.0

    1 review

    Dined on September 20, 2023

    overall4food3service5ambience4
    Convenient venue for movie goers as you can purchase your ticket at the restaurant.

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  12. The reviews below were submitted before January 1, 2023, when this restaurant changed management.

  13. ChrisM

    Toronto

    1 review

    1 review

    Dined on September 26, 2019

    overall1food2service2ambience3
    Ordered a non spicy Ceasar but they sent the spiciest one and had to have it remade! Still had the spicy rimmer on it which was way too hot. Also ordered a medium steak and when it arrived it was so tough and overcooked. When asked they brought another steak but this was way under cooked and not edible! Another person in our party ordered a Chicken /Beets and Goat cheese salad but the waitress didn't put the order into the kitchen so we all ate while he just sat there and watched us eat! They presented the bill and I had to ask that the steak be taken off which they did but you would expect a good restaurant to have the manager come over to make sure things like this don't happen again so she/he can train the staff properly ... but nothing! Haven't been to Kelsey's in about 10 years and never plan to go back! Looks good if you want to sit at the bar and have appetizers but other than that, STAY AWAY!!!

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  14. michaels

    Toronto

    1 review

    1 review

    Dined on July 26, 2019

    overall4food5service3ambience5
    It was a little loud (but Friday bar was quite full of raucous partiers).. Our server was kept too busy serving the patio and we were his only table inside. Didn't get the opportunity to order a second drink. typical Friday

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  15. LindaB

    Toronto

    1 review

    1 review

    Dined on July 19, 2019

    overall4food2service4ambience4
    Menu changed since our last visit. One of our Freund's is vegetarian as is my son's family. There used to be more good options for them. Will not be choosing Kelsey's when dining out with them in future. Otherwise food was good for the meat eaters.

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  16. Local

    Toronto

    29 reviews

    vip

    29 reviews

    Dined on July 4, 2019

    overall2food4service1ambience3
    Tonight was not a good night for us a Kelsey's. This location was on our favorites list... but no longer. Service was the worst. When the server starts apologizing even when he first comes up to us...and yet really performs worse after that. Not good!

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  17. AfsoonZ

    Toronto

    7 reviews

    7 reviews

    Dined on July 1, 2019

    overall5food5service5ambience5
    Our 38th anniversary👏👏👏

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  18. AshC

    Toronto

    15 reviews

    15 reviews

    Dined on June 19, 2019

    overall5food5service5ambience5
    Our server was great.

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  19. OpenTable Diner

    Toronto

    2 reviews

    2 reviews

    Dined on June 8, 2019

    overall1food2service1ambience1
    Rude staff, unprofessional and careless.

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  20. KhaosSlayer

    Toronto

    2 reviews

    2 reviews

    Dined on June 8, 2019

    overall5food4service5ambience4
    Good atmosphere with good service. Good place to watch the raptors game.

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  21. Mom2

    Toronto

    1 review

    vip

    1 review

    Dined on May 11, 2019

    overall1food2service1ambience1
    It took 1.5 hours to get our food order. We had senior and kids in our party. Very bad experience.

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  22. CarlaP

    Toronto

    3 reviews

    3 reviews

    Dined on May 11, 2019

    overall1food2service1ambience2
    Service was awful, food was cold, never asked us if we needed refills, terrible.

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  23. AshC

    Toronto

    15 reviews

    15 reviews

    Dined on May 1, 2019

    overall3food4service2ambience3
    It was a really quiet night early this week when we went. Our server (A.R.?) was really nice and had a couple of other tables when we got in. As soon as we sat down I ordered a JD & Coke. She kept saying it was coming up, but even with a dead restaurant, I had to remind her 40 minutes lates to look into it. By the time she brought it to me, the ice had melted and diluted the drink. I sent it back. The rest of the meal was ok.

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  24. Local

    Toronto

    29 reviews

    vip

    29 reviews

    Dined on April 2, 2019

    overall5food5service5ambience5
    We enjoy Kelsey's. Food was great.

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  25. OpenTable Diner

    Toronto

    3 reviews

    3 reviews

    Dined on March 31, 2019

    overall5food5service4ambience4
    The nachos and steak taste really good and highly recommended.

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  26. Efinka

    Toronto

    14 reviews

    14 reviews

    Dined on February 14, 2019

    overall2food4service2ambience3
    Way too busy Way too many order mistakes Way too slow on service

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  27. AlanH

    Toronto

    16 reviews

    vip

    16 reviews

    Dined on February 9, 2019

    overall4food4service5ambience4
    Great services from the Manager to the Server assigned to our tables. Excellent!

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  28. ElissaS

    Toronto

    21 reviews

    vip

    21 reviews

    Dined on January 19, 2019

    overall4food4service3ambience3
    Meal was good. The waiter forgot to enter our appetizer order so the manager brought the appetizer free of charge and also took 15% off our bill. That was much appreciated. Food was good. Ambiance - this restaurant needs a redo - it is dark and tired looking.

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  29. Susie

    Toronto

    1 review

    1 review

    Dined on January 17, 2019

    overall5food5service5ambience4
    We enjoyed a great dinner out with elderly parents for a birthday celebration. The food and attentive service was appreciated.

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  30. thornhiller

    Toronto

    28 reviews

    28 reviews

    Dined on January 11, 2019

    overall4food4service4ambience4
    We have eaten her several times over the past few years but had not been back for more than a year. We chose it primarily because of its proximity to the Silver City Cinema as we were going to an early show. We made a reservation, which wasn't necessary as it was still not busy at 5:00 pm, but they had it and sated us promptly. Staff were all friendly and professional. I had just signed up for their loyalty program and we were given a complimentary appetizer, which was very nice. We weren't able to take advantage of their dinner and movie package as it is only offered Sunday to Thursday. It is a great deal. My wife had their Sonoma Salad and I had the Thai Shrimp Curry Bowl. We were both very pleased with our dinners. Our drink and food orders were taken and delivered in very good time and the new General Manager stopped by as we were leaving to thank us for choosing Kelsey's.

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  31. AdrianaD

    New York Area

    12 reviews

    12 reviews

    Dined on January 1, 2019

    overall4food3service5ambience3
    Excellent host at door on New Years Eve. Great waiters. Ours was Jack, super accommodating. Calamari not the greatest. Nachos need to stay in oven more as the cheese did not melt underneath top layer. Overpriced on many items. Chicken strips do not come with fries. We had a good time but the quality is mediocre while the prices do not reflect that. The funnel cake fries were oh so good.

    1 person found this helpful

  32. LauraM

    Toronto

    1 review

    1 review

    Dined on December 26, 2018

    overall2food4service3ambience2
    Every time I’ve come it’s always been loud however me and my mom do tend to come at the busiest hours. Overall I enjoy coming here and the food is always very good. Service is ok as well.

    1 person found this helpful

  33. MichL

    Toronto

    1 review

    1 review

    Dined on December 21, 2018

    overall3food4service5ambience3
    The service was impeccable and food came quickly. Conveniently located next to movie theatre.

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  34. LadyE

    Toronto

    9 reviews

    9 reviews

    Dined on December 13, 2018

    overall3food3service3ambience2
    We had reservations for 4 of us. My husband and I were the first to arrive, so we were seated on one side of the restaurant. When our friends arrived, they mentioned our reservation, and were seated on the opposite side of the restaurant.!! It took us about 20 minutes after our scheduled meeting time to realize something was wrong. Our friends called us and it was not till then that we realized we had been seated separately even though we both mentioned our reservation. One comment about our server, she was good and attentive, however once our bill came, she never mentioned Scene Cards. If I hadn't brought it up, we wouldn't have had the opportunity to use our Scene Card. Is it up to the customer to mention the Scene Cards?

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  35. OpenTable Diner

    Toronto

    6 reviews

    6 reviews

    Dined on September 9, 2018

    overall2food2service3ambience2
    The new menu is overpriced with small portions. Won't be back.

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  36. JoanP

    Toronto

    1 review

    1 review

    Dined on September 1, 2018

    overall5food4service4ambience4
    Most suitable for family get together and early dinner with children.

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  37. lorik

    Toronto

    6 reviews

    6 reviews

    Dined on August 18, 2018

    overall4food4service4ambience3
    I was pleasantly surprised at our visit to Kelsey's. I hadnt been to a Kelsey's for many years. I wasnt expecting much but I loved it. The Thai Shrimp CUrry Bowl was as as good or better than some I have had in Thai restaurants. My partner had the burger and the french fries were outstanding. We will definitely come back again. Thank you.

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  38. OpenTable Diner

    Toronto

    8 reviews

    8 reviews

    Dined on June 23, 2018

    overall2food2service1ambience1
    Service was lacking and anyone who worked there looked miserable.

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  39. BrianC

    Toronto

    1 review

    1 review

    Dined on June 2, 2018

    overall4food3service5ambience3
    Food was very good for the most part. The ribs were a bit fatty for my liking. The waiter was prompt and very attentative

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  40. Dave

    Toronto

    2 reviews

    2 reviews

    Dined on May 13, 2018

    overall2food4service1ambience2
    Waited 45 minutes after being seated before a server came to the table - this is after I asked 3 different staff before insisting on talking to the manager. It was mothers day, so the place was busy but not even close to capacity. Other tables seated after us recieved food before anyone took our order. We had 2 small children with us who became hungry and cranky due to long wait. My wife is vegetarian and likes the mushroom fajitas but couldn't order it bc they will no longer allow custom order (hold the onions due to sensitivity), so she was stuck ordering bruschetta. The food was good, but not with the poor service. Really disappointed.

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  41. NatB

    Toronto

    1 review

    1 review

    Dined on May 12, 2018

    overall4food3service5ambience5
    Kelseys made my friends birthday very special and brought over a sweet dessert with a candle. They took care of a drink done the wrong way and service was quick, server was polite. Regular hamburger very small and salads are really over dressed, but otherwise pleasant time with girlfriends.

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FAQs

Kelseys Original Roadhouse - Richmond Hill offers takeout which you can order by calling the restaurant at (905) 326-6003.

Kelseys Original Roadhouse - Richmond Hill is rated 3.4 stars by 11 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Order delivery or takeout

Google Map for Kelseys Original Roadhouse - Richmond Hill

8715 Yonge St, Richmond Hill, ON L4C 6Z1

Additional information

  • Cross Street
    Yonge St/Highway 7
  • Neighbourhood
    Richmond Hill
  • Hours of Operation
    Lunch & Dinner Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–12:00 am
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary American, Burgers, Comfort Food
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Public Lot
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Happy Hour, Late Night, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
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  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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