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Kelseys Restaurant - Ottawa Bank Street, Ottawa, ON

Kelseys Restaurant - Ottawa Bank Street

4.3
4.3
71 Reviews
CAN$30 and under
Comfort Food
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original!

In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Make a reservation

2 people

7:00 p.m.


Booked 3 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Comfort Food, Burgers
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (613) 736-9600
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Neighbourhood
    Hintonburg
  • Parking Details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

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What 71 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4Food
  • 4.8Service
  • 4.2Ambience
  • 4.1Value

Noise • Moderate

71 Reviews
  1. GregoryB

    Ottawa

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Our waitress Jennifer was outstanding đź‘Ź and friendly with our kids We'll be back again

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  2. AlgeB

    Ottawa

    1 review

    4.0

    1 review

    Dined on November 17, 2023

    overall4food3service5ambience5
    I had ordered the build your own burger and I found the burgers were overcooked and therefore very dry.

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  3. NorthernVisitor

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined on November 2, 2023

    overall4food4service4ambience4
    the food was good, the service was excellent, the staff were smiling and pleasant.

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  4. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on October 28, 2023

    overall5food4service5ambience5
    Steaks are small but the rest of the food was outstanding. The waitress was kind and kept us informed of when our meal was coming. She also kept the drinks coming.

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  5. LinaB

    1 review

    4.0

    1 review

    Dined on October 28, 2023

    overall4food4service5ambience4
    Always a great time - good food and great service.

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  6. Anne

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on October 27, 2023

    overall4food4service5ambience3
    The food was good. The service was great. Got served quick. Only downside was that it was so loud that you can't have a conversation.

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  7. Koryn

    Ottawa

    1 review

    5.0

    1 review

    Dined on October 13, 2023

    overall5food5service5ambience5
    Such a good experience at this Kelsey’s. Our server Matt was awesome and was always making sure we had everything we needed! Definitely will be back soon.

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  8. MarjBaby

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food4service5ambience5
    It was a good lunch (sonoma salad with shrimp). We were able to choose a booth by the window. The service was amazing. She was friendly and efficient, and left my friend and I alone to visit even after we paid the bill.

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  9. LindaG

    Ottawa

    8 reviews

    4.0

    8 reviews

    Dined on September 2, 2023

    overall4food3service5ambience3
    Been there many times. Always good. A bit sub-par last night. the fajita beef was very much overdone - dry and charred. Never been a problem before. I didn't complain because my order arrived later than my companions, and I would have ended up eating alone which is unpleasant. When we arrived, our server (who was very good) warned that the kitchen was slow last night. So hopefully, they were having a staff issue which will just be a memory next time!

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  10. Lulu

    1 review

    4.0

    1 review

    Dined on September 1, 2023

    overall4food3service5ambience4
    The service was excellent, greeted with a friendly hello. Table service excellent. Food ranged from a 3 to 4 as we had 4 people at the table. Prices r on the high side but they r high everywhere.

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  11. MarianoP

    1 review

    2.0

    1 review

    Dined on September 1, 2023

    overall2food1service4ambience3
    Food /menu was bland when for the price. Menu has declined significantly over the years.

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  12. Nikoletta

    1 review

    5.0

    1 review

    Dined on August 26, 2023

    overall5food5service5ambience5
    Our server Matt was amazing. He frequently checked on us, was very friendly and outgoing. He was great with our kids too. Food and portions were great. Will definitely return:)

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  13. JacksonP

    1 review

    2.0

    1 review

    Dined on June 27, 2023

    overall2food1service4ambience3
    Our experience was quite disappointing. The food was mediocre at best and poor value for what we paid. My salad was soaked in dressing and while it was a beet and goat cheese salad, there was about a half cup of chopped beets and 1/2 a tbsp of goat cheese. I couldn’t finish the salad because the last half was basically a soup with the amount of dressing. Our other meals had a strange white dusting on the plate and fries (maybe flour?) but it was very unappetizing. Our desert was also flooded with chocolate sauce and was more of a cookie soup. It was a really bad experience.

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  14. JenniferH

    1 review

    5.0

    1 review

    Dined on June 26, 2023

    overall5food5service5ambience4
    Our server was very pleasant. The mojito was outstanding. The food was delicious. It was a bit cold for our liking but overall a great night out.

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  15. Rocky

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on June 24, 2023

    overall4food4service5ambience4
    My steak in my beef salad was overcooked so was dry. My friend's meal arrived with sweet potato fries when regular French fries were ordered. They changed the order quickly. Service was very good but the meal was disappointing.

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  16. DanB

    1 review

    4.0

    1 review

    Dined on June 17, 2023

    overall4food3service4ambience4
    Had nachos...almost no cheese. Not very tasty. Service was good. Value for money is so-so.

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  17. Stuart

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service5ambience4
    Food was good as described in the menu. We had a good seat by the window.

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  18. OpenTable Diner

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 21, 2023

    overall5food5service5ambience5
    I was hanging out with and treating my best friend to dinner and the service was great, our waitress was very nice and polite. I will definitely come back again

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  19. WayneM

    1 review

    5.0

    1 review

    Dined on April 14, 2023

    overall5food4service5ambience4
    Everything was great but the burger meat was a bit over cooked.

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  20. OpenTable Diner

    Ottawa

    3 reviews

    3.0

    3 reviews

    Dined on March 23, 2023

    overall3food2service5ambience4
    Wings were dry and over cooked. Not the best I had.

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  21. LindaG

    Ottawa

    8 reviews

    5.0

    8 reviews

    Dined on March 8, 2023

    overall5food5service5ambience4
    My friend and I were at Kelsey's for a mid-week lunch as we have done often. The restaurant was quiet at that time and we enjoyed our visit very much. The menu was quite varied, we had an excellent waitress and the food was delivered exactly as ordered, I had a very excellent Thai Chicken Curry Bowl and my friend had the Sonoma Salad with Chicken. We topped it off by sharing a very lusciousdessert called Funnel Cake Fries.

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  22. DebbieG

    Ottawa

    1 review

    1.0

    1 review

    Dined on January 7, 2023

    overall1food1service4ambience3
    very disappointed with the food, first my husband and i ordered ribs, mine came to me freezing cold and my husbands were not even cooked ( still raw inside) the manager came over, apologized and asked us if we wanted something different, we both said we would have the mushroom sauce steak and we wanted it cooked medium. The plates mere brought to us and as soon as we cut into them the blood was pouring out the were blue rare, the manager came over again, apologized and asked us if we wanted something else, at this point we were very frustrated and did not want anything else. The manager did come over aging and give us $75 in gift certificates but honestly i do not think we will return to this location

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  23. PierreP

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on January 7, 2023

    overall4food4service5ambience4
    The service was great server spoke to us in french. My wife took the Sirloin steak it was good. I took the wing and ribs i was dissapointed by the rib the were really hard and cold the were ok. The restaurant was nice and clean. Are drinks were really good.

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  24. SylvieH

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience5
    Jorja is a delight! Had a wonderful time. The best feta salad was yummm!

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  25. WayneB

    Ottawa

    1 review

    2.0

    1 review

    Dined on January 1, 2023

    overall2food2service3ambience3
    Fair quality, but $$$overpriced. Service was good and ambiance was ok

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  26. Ladyhawke

    Ottawa

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience3
    Let me first say that the service was friendly and prompt and professional. We were made to feel special and cared for. Everyone enjoyed their food. The booth was unusually comfortable and that's saying a lot as I'm a very big woman. At one point we were disturbed for a short time by a child crying in the next booth but there's nothing much a restaurant can do about that. It didn't affect our meal overall. It was a special Christmas get-together and this was definitely the place to have it.

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  27. manuela

    Ottawa

    1 review

    3.0

    1 review

    Dined on November 26, 2022

    overall3food3service2ambience4
    The person that attend us was quite intense. Even that I can understand that we need to consume he was insistent, making me feel awkward and anxious.

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  28. JayO

    Ottawa

    1 review

    5.0

    1 review

    Dined on October 5, 2022

    overall5food5service5ambience5
    Excellent spot for family eating. We loved it, and we enjoyed the food. The servers were amazing too, they were very attentive.

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  29. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service4ambience4
    Lunch choices sparse

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  30. Stripefish

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5
    We have been many times and enjoyed delicious meals every time. We really look forward to sitting on the balcony every summer. Highly recommend.

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  31. NaomiK

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food4service4ambience2
    Extremely noisy which was a shame because it really reflected poorly on the restaurant. I understand that you want to make sure customers have a good time, but having 1 or 2 patrons screaming in the bar really makes it hard for families to have a reasonably pleasant sunday dinner.

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  32. Leafs04

    Ottawa

    4 reviews

    5.0

    4 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5
    Great service, excellent menu choices, overall excellent

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  33. LarryG

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service3ambience4
    You have a great patio and should have live acoustic music. For example a solo guitarist who plays guitar and sings. I would highly recommend #larry6string. You need a better selection of beers on tap as I could not believe you did not have draft Richards red nor Keith's red on tap. Also my Thai cuisine bowl seems smaller than it used to be -- except not the price. Plus there should be screens on patio. especially for the playoffs and blue jays games

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  34. RobertH

    Ottawa

    6 reviews

    5.0

    6 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4
    Excellent Service. Food was very good and on time. Great cocktails. Go for the 2 handers.

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  35. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service3ambience4
    The food is very good,Service level need bit improvement, our waitress was little bit cold whit us. But in general it is good

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  36. Foodie

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food4service5ambience4
    The service was outstanding! Our server was very polite and welcoming and the general ambience of the room made the wait time feel much shorter. Great food, great service and an overall great dining experience!

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  37. BarryF

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    Food was excellent, and the server attentive. What more could you want? Definitely will go back.

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  38. cherdob

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    The server, Peter, was very pleasant and did not rush us at all. It was a very pleasant experience as I had not seen my cousin for 15 yrs and we were able to take our time and enjoy each other. I would certainly go to Kelseys on Bank St again.

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  39. AnneP

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5
    A great dinner out. Excellent friendly service. Food was delicious, not too expensive and didn’t have to wait too long!

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  40. RebeccaC

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5
    Delicious food, friendly servers and amazing music. Kelsey’s is a great place to visit alone, with family or with friends.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Kelseys Restaurant - Ottawa Bank Street does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelseys Restaurant - Ottawa Bank Street also offers takeout which you can order by calling the restaurant at (613) 736-9600.

Kelseys Restaurant - Ottawa Bank Street is rated 4.3 stars by 71 OpenTable diners.

Kelseys Restaurant - Ottawa Bank Street does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 3 times today

Order delivery or takeout

Google Map for Kelseys Restaurant - Ottawa Bank Street

2206 Bank St, Ottawa, ON K1V 1J6

Additional information

  • Neighbourhood
    Hintonburg
  • Hours of Operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    CAN$30 and under
  • Cuisines
    Comfort Food, Burgers
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    None
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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