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Kelsey's Restaurant - Ottawa Bank Street, Ottawa, ON

Kelsey's Restaurant - Ottawa Bank Street

4.5
4.5
43 Reviews
CAN$30 and under
Comfort Food
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original!

In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Comfort Food, Burgers

  • Hours of Operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Phone number

    (613) 736-9600

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Neighbourhood

    Hintonburg

  • Parking Details

    None

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 43 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on all time ratings
  • 4.4Food
  • 4.5Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

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Filters

  1. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service4ambience4
    Lunch choices sparse
  2. S

    Stripefish

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5
    We have been many times and enjoyed delicious meals every time. We really look forward to sitting on the balcony every summer. Highly recommend.
  3. NK

    NaomiK

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food4service4ambience2
    Extremely noisy which was a shame because it really reflected poorly on the restaurant. I understand that you want to make sure customers have a good time, but having 1 or 2 patrons screaming in the bar really makes it hard for families to have a reasonably pleasant sunday dinner.
  4. L

    Leafs04

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 26, 2022

    overall5food5service5ambience5
    Great service, excellent menu choices, overall excellent
  5. LG

    LarryG

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food4service3ambience4
    You have a great patio and should have live acoustic music. For example a solo guitarist who plays guitar and sings. I would highly recommend #larry6string. You need a better selection of beers on tap as I could not believe you did not have draft Richards red nor Keith's red on tap. Also my Thai cuisine bowl seems smaller than it used to be -- except not the price. Plus there should be screens on patio. especially for the playoffs and blue jays games
  6. RH

    RobertH

    Ottawa

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4
    Excellent Service. Food was very good and on time. Great cocktails. Go for the 2 handers.
  7. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food5service3ambience4
    The food is very good,Service level need bit improvement, our waitress was little bit cold whit us. But in general it is good
  8. F

    Foodie

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food4service5ambience4
    The service was outstanding! Our server was very polite and welcoming and the general ambience of the room made the wait time feel much shorter. Great food, great service and an overall great dining experience!
  9. BF

    BarryF

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    Food was excellent, and the server attentive. What more could you want? Definitely will go back.
  10. c

    cherdob

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5
    The server, Peter, was very pleasant and did not rush us at all. It was a very pleasant experience as I had not seen my cousin for 15 yrs and we were able to take our time and enjoy each other. I would certainly go to Kelseys on Bank St again.
  11. AP

    AnneP

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5
    A great dinner out. Excellent friendly service. Food was delicious, not too expensive and didn’t have to wait too long!
  12. RC

    RebeccaC

    Ottawa

    1 review

    5.0

    1 review

    Dined on March 17, 2022

    overall5food5service5ambience5
    Delicious food, friendly servers and amazing music. Kelsey’s is a great place to visit alone, with family or with friends.
  13. LG

    LindaG

    Ottawa

    6 reviews

    5.0

    6 reviews

    Dined on March 12, 2022

    overall5food5service5ambience3
    Menu Selections seem to have improved. 2 members of my party of 4 had the chicken fajitas and we were both very pleased, both with the quality, flavor and lavish quantity. The hamburgers ordered by the others were very much enjoyed. But special thanks to the server who was efficient and attentive.
  14. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on March 8, 2022

    overall5food5service5ambience5
    Perfect place, quiet and great service
  15. CB

    CarolB

    Ottawa

    1 review

    4.0

    1 review

    Dined on March 7, 2022

    overall4food4service5ambience4
    The menu offers lots of different choices and the food was very well prepared. It was quiet - more COVID fallout, though, so not sure that will be the norm.
  16. M

    Mado

    Ottawa

    1 review

    5.0

    1 review

    Dined on February 22, 2022

    overall5food5service5ambience5
    Emily was very warm and welcoming and our server J was great! Food was awesome and we were pleasd that we were able to enjoy Kelsey's once again.
  17. BW

    BritanyW

    1 review

    3.0

    1 review

    Dined on February 22, 2022

    overall3food3service4ambience3
    Used scene for 10 off,,,said didn’t work, then noticed today scene point gone
  18. ER

    ElaineR

    Atlantic City

    3 reviews

    4.0

    3 reviews

    Dined on February 11, 2022

    overall4food4service5ambience5
    Great spot. Dinner was good but you need to offer desserts that are not 1600 calories!! Something simple and low cal for those of us watching what we are eating.
  19. S

    Sarah

    1 review

    3.0

    1 review

    Dined on February 11, 2022

    overall3food2service4ambience4
    Steak wasn’t seasoned or cooked to order and you could tell nothing was fresh
  20. R

    Rocky

    New York Area

    1 review

    4.0

    1 review

    Dined on February 9, 2022

    overall4food4service5ambience4
    The server was prompt, friendly and knowledgeable about the beer that is offered. The burgers are delicious. Always good value. It's a favorite for me.
  21. LM

    LauraM

    Ottawa

    13 reviews

    vip
    5.0

    13 reviews

    Dined on February 3, 2022

    overall5food5service5ambience5
    Food was great, service was excellent!
  22. JC

    JoanC

    Ottawa

    1 review

    5.0

    1 review

    Dined on January 31, 2022

    overall5food5service5ambience5
    We had our usual waiter( young man) who was wonderful as always!
  23. H

    Helgi

    Washington DC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on December 31, 2021

    overall5food5service5ambience5
    Very nice and cozy restaurant. We like the food and the service was excellent and very friendly
  24. MJ

    MariaJ

    Ottawa

    1 review

    5.0

    1 review

    Dined on December 2, 2021

    overall5food5service5ambience5
    Great service. Wide range of choices. Substitutes welcomed. At 5:00 pm it was rather busy and noisy. Recommend reservations. Overall I would return to this restaurant and leave enough room for dessert.
  25. m

    mikel

    1 review

    5.0

    1 review

    Dined on November 4, 2021

    overall5food5service5ambience5
    We love this location and have become regulars over the last several years. Matt is a really great server and we always ask to sit in his section!
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 28, 2021

    overall5food5service5ambience5
    Very nice meal! Large servings! Went with my grandparents and they also loved it. Definitely will be going back.
  27. c

    constancew

    1 review

    5.0

    1 review

    Dined on August 29, 2021

    overall5food5service5ambience5
    Not having eaten out recently, it was a pleasure to just sit there and enjoy the new ambiance - recent renos & a very friendly waitress
  28. HH

    HermH

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 29, 2021

    overall5food5service5ambience4
    My meal was excellent, my favourite is the balsamic chicken. Our server was good natured and very attentive. Bonus for my birthday I got a free dessert. PERFECT!
  29. LM

    LaurieM

    Ottawa

    1 review

    4.0

    1 review

    Dined on August 6, 2021

    overall4food4service4ambience4
    Nice patio and tables with umbrellas. I would definitely return.
  30. T

    Tobys

    Ottawa

    1 review

    4.0

    1 review

    Dined on September 24, 2020

    overall4food4service5ambience4
    Felt very safe there as they keep all the tables apart in fact they only use every second table went Thursday for their half price wings
  31. D

    Dodie

    1 review

    5.0

    1 review

    Dined on August 29, 2020

    overall5food4service5ambience4
    It was all around a good experience. And I would return again.
  32. x

    xdr1

    Toronto

    5 reviews

    vip
    4.0

    5 reviews

    Dined on March 6, 2020

    overall4food3service5ambience3
    The wait-staff were excellent!
  33. SD

    ScottD

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on January 18, 2020

    overall5food5service5ambience5
    We had a reservation for 9, we were seated immedaiately to a pleasant area where we could talk and visit easily. The waitress was very pleasant and friendly. The service w as great and sge could answer questions about the menu easily. Everyone enjoyed their food, not one negative comnent. It got a little noisy later on w hen a group of 8 or 9 ladies were seated not to far from us and they obviously had no idea how loud they were. Young ladies out for the night, oh well. Love Kelsey's in general, and this was our first time to this location. They did not disappoint!
  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 6, 2019

    overall5food5service5ambience5
    Nous avons eu une merveilleuse soirée au restaurant pour souligner l’anniversaire de naissance de mon mari. La nourriture était très bonne. Le serveur était plaisant. Nous avons été surpris que le dessert gratuit pour mon mari était une pointe de gâteau au fromage. Merci pour la très belle soirée.
  35. JR

    JuneR

    Tampa

    1 review

    5.0

    1 review

    Dined on June 18, 2019

    overall5food5service5ambience5
    Met some friends for a long overdue luncheon. Kelsey’s is half way for the 5 of us. Server took care of us, food was great and plentiful. Will return!
  36. BG

    BillG

    Ottawa

    1 review

    4.0

    1 review

    Dined on June 14, 2019

    overall4food4service5ambience3
    Best fish and chips I’ve had for a while. We were sat in a booth, both my cousin and I need a cane to steady ourselves. Stepping down from the booth is very dangerous without a light showing the drop. I think you would be liable should someone fall. Your table staff should be aware of handicapped aids and seat such persons appropriately.
  37. B

    Bubba1604

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on March 22, 2019

    overall5food5service5ambience5
    Our meals were excellent, our waiter was awesome, friendly and very professional. Restaurant was very clean and ambience was relaxing. Nice to able to converse during a meal without loud music.
  38. KH

    KathyH

    1 review

    4.0

    1 review

    Dined on January 24, 2019

    overall4food4service3ambience4
    We called in advance because we only had an hour The food was great by the Waiter chatted to much If we had more time it would have been great but it wasn’t the time for it and we did call in advance to ask for fast service
  39. TJ

    TJ00

    1 review

    4.0

    1 review

    Dined on January 13, 2019

    overall4food4service2ambience3
    Enjoyed our meals. Disappointed that the restaurant bartender was the only one serving the high top tables, as we had booked for 16 people prior. This clearly made our meals and service limited to waiting for her to attend to the area. She was very personable and accommodating tho very busy as the high table area is quite large. The spinach appetizer wasn't as full as we have received at other Kelsey locations so disappointing but the cauliflower appetizer was nice.
  40. M

    Marilyn

    1 review

    5.0

    1 review

    Dined on January 8, 2019

    overall5food4service5ambience3
    Good service. Pleasant helpful service, excellent steak. Not too loud music which is a nice change from most restaurants. Pleasant setting for a group or couple.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Kelsey's Restaurant - Ottawa Bank Street does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelsey's Restaurant - Ottawa Bank Street also offers takeout which you can order by calling the restaurant at (613) 736-9600.

Kelsey's Restaurant - Ottawa Bank Street is rated 4.5 stars by 43 OpenTable diners.

Kelsey's Restaurant - Ottawa Bank Street does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today
Google Map for Kelsey's Restaurant - Ottawa Bank Street

2206 Bank St, Ottawa, ON K1V 1J6

Additional information

  • Neighbourhood

    Hintonburg

  • Hours of Operation

    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm

  • Cuisines

    Comfort Food, Burgers

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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