Kelsey's Restaurant - Ottawa Bank Street

4.4
18 reviews
CAN$30 and under
Comfort Food

Top tags:

Casual
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.

Support Kelsey's Restaurant - Ottawa Bank Street during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 18 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on all time ratings
4.4
Food
4.4
Service
4.1
Ambience
4.1
Value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on September 28, 2021
Overall5Food5Service5Ambience5

Very nice meal! Large servings! Went with my grandparents and they also loved it. Definitely will be going back.

c
constancew
1 review
Dined on August 29, 2021
Overall5Food5Service5Ambience5

Not having eaten out recently, it was a pleasure to just sit there and enjoy the new ambiance - recent renos & a very friendly waitress

HH
HermH
Ottawa
1 review
Dined on August 29, 2021
Overall5Food5Service5Ambience4

My meal was excellent, my favourite is the balsamic chicken. Our server was good natured and very attentive. Bonus for my birthday I got a free dessert. PERFECT!

LM
LaurieM
Ottawa
1 review
Dined on August 6, 2021
Overall4Food4Service4Ambience4

Nice patio and tables with umbrellas. I would definitely return.

T
Tobys
Ottawa
1 review
Dined on September 24, 2020
Overall4Food4Service5Ambience4

Felt very safe there as they keep all the tables apart in fact they only use every second table went Thursday for their half price wings

D
Dodie
1 review
Dined on August 29, 2020
Overall5Food4Service5Ambience4

It was all around a good experience. And I would return again.

x
vipxdr1
Toronto
5 reviews
Dined on March 6, 2020
Overall4Food3Service5Ambience3

The wait-staff were excellent!

SD
ScottD
Toronto
2 reviews
Dined on January 18, 2020
Overall5Food5Service5Ambience5

We had a reservation for 9, we were seated immedaiately to a pleasant area where we could talk and visit easily. The waitress was very pleasant and friendly. The service w as great and sge could answer questions about the menu easily. Everyone enjoyed their food, not one negative comnent. It got a little noisy later on w hen a group of 8 or 9 ladies were seated not to far from us and they obviously had no idea how loud they were. Young ladies out for the night, oh well.
Love Kelsey's in general, and this was our first time to this location. They did not disappoint!

OT
OpenTable Diner
1 review
Dined on December 6, 2019
Overall5Food5Service5Ambience5

Nous avons eu une merveilleuse soirée au restaurant pour souligner l’anniversaire de naissance de mon mari. La nourriture était très bonne. Le serveur était plaisant. Nous avons été surpris que le dessert gratuit pour mon mari était une pointe de gâteau au fromage. Merci pour la très belle soirée.

Report
JR
JuneR
Tampa
1 review
Dined on June 18, 2019
Overall5Food5Service5Ambience5

Met some friends for a long overdue luncheon. Kelsey’s is half way for the 5 of us. Server took care of us, food was great and plentiful.

Will return!

BG
BillG
Ottawa
1 review
Dined on June 14, 2019
Overall4Food4Service5Ambience3

Best fish and chips I’ve had for a while. We were sat in a booth, both my cousin and I need a cane to steady ourselves. Stepping down from the booth is very dangerous without a light showing the drop. I think you would be liable should someone fall. Your table staff should be aware of handicapped aids and seat such persons appropriately.

B
Bubba1604
Ottawa
3 reviews
Dined on March 22, 2019
Overall5Food5Service5Ambience5

Our meals were excellent, our waiter was awesome, friendly and very professional. Restaurant was very clean and ambience was relaxing. Nice to able to converse during a meal without loud music.

KH
KathyH
1 review
Dined on January 24, 2019
Overall4Food4Service3Ambience4

We called in advance because we only had an hour The food was great by the Waiter chatted to much If we had more time it would have been great but it wasn’t the time for it and we did call in advance to ask for fast service

TJ
TJ00
1 review
Dined on January 12, 2019
Overall4Food4Service2Ambience3

Enjoyed our meals.
Disappointed that the restaurant bartender was the only one serving the high top tables, as we had booked for 16 people prior. This clearly made our meals and service limited to waiting for her to attend to the area. She was very personable and accommodating tho very busy as the high table area is quite large.
The spinach appetizer wasn't as full as we have received at other Kelsey locations so disappointing but the cauliflower appetizer was nice.

M
Marilyn
1 review
Dined on January 7, 2019
Overall5Food4Service5Ambience3

Good service. Pleasant helpful service, excellent steak. Not too loud music which is a nice change from most restaurants. Pleasant setting for a group or couple.

JK
JulieK
1 review
Dined on November 24, 2018
Overall3Food2Service3Ambience3

Salmon needed more spice, the chicken wings werent fresh, the steak took way too long from ordering to serving!! Food for value not good!!

OT
OpenTable Diner
Montreal
3 reviews
Dined on September 21, 2018
Overall5Food5Service5Ambience5

Despite the power going out due to a violent storm, the staff were courteous and patient in dealing with the patrons. They had to figure out all of the bills and payment manually. The staff took on the challenge with grace. Well done!

OL
vipOliviaL
Toronto
16 reviews
Dined on August 14, 2018
Overall5Food4Service5Ambience3

The food was a bit bland to be completely honest but I would give this spot another chance!

FAQs

Kelsey's Restaurant - Ottawa Bank Street does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelsey's Restaurant - Ottawa Bank Street also offers takeout which you can order by calling the restaurant at (613) 736-9600.

Kelsey's Restaurant - Ottawa Bank Street is rated 4.4 stars by 18 OpenTable diners.

Kelsey's Restaurant - Ottawa Bank Street does offer gift cards which you can purchase here https://theultimatediningcard.ca/udc/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.