Kelseys Original Roadhouse - Waterloo

4.2
76 reviews
CAN$30 and under
Contemporary American
Canada's original roadhouse restaurant since 1978. We're North American favourites, like double stacked burgers, made with 100% fresh Canadian ground beef, fresh cut fries made from only the finest Ontario potatoes, two-handed sandwiches, and unforgettable chicken wings. (Trust us, they're crazy good!) So if you're in the mood for great food and a lot of fun, make sure to stop by.

Support Kelseys Original Roadhouse - Waterloo during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 76 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.5
Service
4.1
Ambience
4.2
Value
Noise · Moderate
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R
Rita
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

The food was so good and the service was great. Would recommend!

BA
BAFC
Toronto
5 reviews
Dined 5 days ago
Overall2Food4Service4Ambience4

It was NOT ok that Kelsey’s was out of the house tequila they usually use in the Margarita’s last night and the bartender said they’d be up charging us $1.50 per drink for the gold tequila. That is not good customer service. It wasn’t our fault you were out of tequila. What would it have cost them to just make us our drink and keep us as returning customer…a $1.50. I don’t usually leave reviews (good or bad) but I’m still thinking about this a day later and not cool Kelsey’s, not cool. I sure didn’t feel like a valued customer.

LM
LindaM
1 review
Dined on November 15, 2021
Overall4Food4Service5Ambience4

We were particularly impressed with the Covid-19 protocol, asked to be seated away from people and were accommodated. Staff was excellent. The food was good, not outstanding. A nice place to meet with family and friends.

SH
ShawnH
1 review
Dined on October 30, 2021
Overall5Food5Service5Ambience5

Great food good service.

AD
AlbertD
1 review
Dined on October 23, 2021
Overall5Food4Service5Ambience4

A great place to dine and the selection of food is amazing and really tasty. The staff are all friendly and very accommodating. Safe and clean place to be. All staff are checking the vaccination status which is appreciated

JM
JoshuaM
1 review
Dined on October 22, 2021
Overall4Food4Service5Ambience3

We had a reservation for 6:30. Got there a little bit earlier than expected (6:10pm) and they had a table ready for us! My partner got the chicken fried chicken with potatoes and mixed vegatables. The only thing he wishes was different is the portion. He wishes that he was given more potatoes and overall the broccoli wasn’t good. I had the BBQ Chicken Club. It was good but it wasn’t really what I was looking for that night. We also got the amazing Four Cheese Spinach Dip with Fried Pitas for an appetizer and it is the best one you could possibly get. Don’t pass it up!

SS
SandraS
Toronto
5 reviews
Dined on October 22, 2021
Overall5Food4Service5Ambience5

Excellent service. Food good... a bit heavy on the dressing for the salad which was otherwise very good!

D
Daniel
1 review
Dined on October 16, 2021
Overall4Food4Service4Ambience3

Chicken fried chicken was very good, the side Cesar was excellent

d
dwight
Toronto
5 reviews
Dined on October 14, 2021
Overall5Food5Service5Ambience5

Love wing night with my spouse! Our waitress was newer but did a fantastic job.

PH
PatH
Toronto
25 reviews
Dined on October 9, 2021
Overall5Food5Service5Ambience5

Cheese bread and chicken fingers were great! Would order both again.

BF
BF22
Toronto
3 reviews
Dined on October 8, 2021
Overall5Food5Service5Ambience5

Excellent! Food tasted delicious and service was top notch!

KS
KathyS
1 review
Dined on September 28, 2021
Overall5Food5Service5Ambience5

our experience was great. our server, Gabriel was fantastic. I will definitely come back.

JA
JohnsonA
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Food was great, very energetic aura and the customer service was excellent... overall truly amazing !

SC
StephenC
Toronto
3 reviews
Dined on September 24, 2021
Overall5Food5Service5Ambience5

As usual a wonderful time spent.
Food atmosphere and company was excellent and prices are very reasonable.
Has become our bi-monthly hang out for the last few months. Love it.

OT
OpenTable Diner
Toronto
2 reviews
Dined on September 19, 2021
Overall2Food1Service3Ambience2

The Burger Served was Worst and the taste was also bad , Overall Not a Good Experience

BF
BF22
Toronto
4 reviews
Dined on September 18, 2021
Overall5Food5Service5Ambience5

Food was delicious, staff friendly, excellent COVID protocols in place. Very busy lunch but staff still attentive and food timely.

SC
StephenC
Toronto
3 reviews
Dined on September 11, 2021
Overall5Food5Service5Ambience5

Always an excellent dining experience.
My wife and I love the food and the service is always above par.
Thanks Kelseys

GN
GraceN
Toronto
1 review
Dined on September 4, 2021
Overall3Food3Service2Ambience2

It took a long time to get our food. I would say around 30 minutes and our waitress seemed over worked. She forgot a few things.

DG
DebbieG
Toronto
2 reviews
Dined on August 26, 2021
Overall3Food3Service5Ambience1

Too noisy to relax and enjoy our meal. Husbands burger was very good.

VB
VickiB
Toronto
12 reviews
Dined on August 20, 2021
Overall3Food2Service5Ambience5

Ordered burgers and buns were dry and cold. Not the usual great experience of Kelsey’s.

CM
CarolynM
Toronto
11 reviews
Dined on August 14, 2021
Overall5Food5Service5Ambience5

Jamie our server was fantastic.

b
burr
1 review
Dined on August 9, 2021
Overall2Food3Service4Ambience3

had the burger tasty but too messy and over priced its a hamburger and fries !

TW
TW33
Toronto
1 review
Dined on August 6, 2021
Overall5Food4Service5Ambience3

Great dinner - great service! Patio was good but obviously not overall esthetically pleasing (I think its temp due to COVID, which understandable of course)

K
Kevin
1 review
Dined on August 1, 2021
Overall5Food5Service5Ambience4

All our menu choices and appetizers were perfect! Service was great.. highly recommend Kelsey's Waterloo

JM
JaniceM
Toronto
9 reviews
Dined on July 23, 2021
Overall5Food5Service5Ambience4

Had a great time at Kelsey’s. Wonderful service and wonderful food.Will be back for sure

RM
RobynM
1 review
Dined on July 22, 2021
Overall5Food5Service5Ambience5

Definitely recommend getting the chicken thighs! Split them with a friend of mine and they were massive. Bigger than my hand and some of the best chicken I’ve ever had! You also can never go wrong with the spinach dip! Aside from the food the service was also outstanding!

AK
AngieK
1 review
Dined on July 18, 2021
Overall5Food5Service5Ambience5

This was perfect for first time that dine-in was available in months! Tables were spaced well and covid protocols were followed. We felt completely safe and reàlly enjoyed the experience.

JC
JasonC
1 review
Dined on June 13, 2021
Overall5Food5Service5Ambience4

Food was great and so was the service, we would go back for sure.

a
annel
1 review
Dined on October 27, 2020
Overall2Food2Service4Ambience4

I always order the fish and chips, however, this time I wish I had ordered something different. The fish was not even warm and the fries were undercooked. Kinda' disappointing.

SM
StevenM
Toronto
9 reviews
Dined on October 23, 2020
Overall5Food5Service5Ambience5

food was great, the waitress that served us was awesome.. we will be back

OT
OpenTable Diner
1 review
Dined on September 23, 2020
Overall5Food5Service5Ambience5

We had a lovely time with great food

OT
OpenTable Diner
Toronto
4 reviews
Dined on September 18, 2020
Overall4Food4Service4Ambience4

Very relaxing enjoyable dinner. Great service.

SC
StephenC
Toronto
3 reviews
Dined on August 28, 2020
Overall5Food5Service5Ambience5

The food and service were A1. Our new favorite eatery.

FG
FamilyGuy
Toronto
1 review
Dined on August 23, 2020
Overall5Food5Service5Ambience5

With everything currently going on, the staff was very friendly and the service was excellent.

CF
CatherineF
1 review
Dined on August 22, 2020
Overall3Food2Service3Ambience3

Steak was OK. Vegetables were overcooked. Caesar salad came without dressing.

HC
HannaC
1 review
Dined on July 31, 2020
Overall5Food5Service5Ambience5

Great food (I got the messy fish and it was delicious). Service was fast and the waiter was very nice. We asked if he had seen any good movies lately while paying for the bill and he thought for a bit and then recommended two movies he recently saw (goes above an beyond). As we were about to stand up to leave the Manager came out and asked if we enjoyed our meal. He noticed my boyfriend was wearing a pokerstars tshirt and then they engaged in a 5 minute conversation about it. He was genuinely very interested and it made the experience so much better. Great when staff engage with you on things other than food!

K
Kyle
Toronto
3 reviews
Dined on February 29, 2020
Overall5Food5Service5Ambience5

All about the ribs.

T
Trudy
Toronto
1 review
Dined on February 8, 2020
Overall4Food4Service5Ambience3

Overall good experience with diverse menu selections. Great place for children and excellent selection of children menu items. Service was very prompt and food was good quality

BH
BrentH
1 review
Dined on January 3, 2020
Overall4Food5Service5Ambience4

I love the new menu especially the messy fish!
Service was great but I do find the prices a bit high.
Still a great place to eat occasionally

OT
OpenTable Diner
1 review
Dined on December 21, 2019
Overall5Food5Service5Ambience4

Fast service! Great food! Had the chipotle shrimp fettuccine and it was amazing!

FAQs

Kelseys Original Roadhouse - Waterloo does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelseys Original Roadhouse - Waterloo also offers takeout which you can order by calling the restaurant at (519) 772-1983.

Kelseys Original Roadhouse - Waterloo is rated 4.2 stars by 76 OpenTable diners.

Kelseys Original Roadhouse - Waterloo does offer gift cards which you can purchase here https://theultimatediningcard.ca/udc/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.