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Kelseys Original Roadhouse - Waterloo, Waterloo, ON

Kelseys Original Roadhouse - Waterloo

4.5
4.5
114 Reviews
CAN$30 and under
Contemporary American
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original!

In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Make a reservation

2 people

7:00 p.m.


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Contemporary American, Burgers, Comfort Food

  • Hours of Operation

    Mon–Wed, Sun 11:30 am–9:00 pm Thu–Sat 11:30 am–10:00 pm

  • Phone number

    (519) 772-1983

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Neighbourhood

    Waterloo

  • Cross Street

    Northfield

  • Parking Details

    Private Lot

  • Public Transit

    Ion and Bus stop one block south at Conestoga Mall.

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

What 114 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.3Food
  • 4.7Service
  • 4.1Ambience
  • 4.1Value

NoiseEnergetic

Sort by

  1. PunHay1

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food3service3ambience1
    The food was cold, the beer was flat and the trash bins in the washrooms were over flowing. They have cut down on portion sizes a lot. I won’t be visiting them again.

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  2. CarolC

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 20, 2023

    overall5food5service5ambience5
    Great waiter! Great food and the Leaf game was on and they were winning. Well done!

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  3. KourtneyP

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on April 12, 2023

    overall5food5service5ambience4
    Delicious food, very fresh. Good selection for dietary concerns. Fast service and clean facilities.

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  4. Shadow82003

    Toronto

    13 reviews

    5.0

    13 reviews

    Dined on April 7, 2023

    overall5food5service5ambience5
    Delicious food and excellent service made for a great time.

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  5. KatieW

    Toronto

    1 review

    3.0

    1 review

    Dined on March 13, 2023

    overall3food2service4ambience4
    I was disappointed in the nachos. They are a favourite of mine. The chicken added looked like a meat crumble and was not very appetizing. The service was good and the waitress was kind. The other food at the table was tasty.

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  6. MarkH

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on February 25, 2023

    overall5food4service5ambience5
    All good soup was a little cool

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  7. RandyB

    Toronto

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    Our waiter Viktor G. was excellent. He was attentive and thoughtful. Our meals were perfect and tasty. We had a great time!

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  8. RealFoodie

    Toronto

    17 reviews

    vip
    5.0

    17 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5
    We thoroughly enjoyed our early dinner on New Year's Eve! Excellent service. Delicious food. Prices have gone up!!! It was an overall great experience.

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  9. MarkH

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5
    All was good

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  10. Hungry

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food2service5ambience4
    The chicken was so burned it was black, the server (Karen) noticed and offered to have it replaced, she said it shouldn't be happening because the manager was in the kitchen. Mistakes happen, I will be returning to give them another shot because of how wonderful the staff was.

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  11. TimL

    Exclusive

    1 review

    4.0

    1 review

    Dined on December 16, 2022

    overall4food4service4ambience3
    Overall, very nice, good server. My issue with restaurants is the music is always too loud causing ppl to have to yell vs having conversations which is disappointing when dining with others. Roadhouse restaurants are just that, not night clubs or Raves. Just an older dudes opine.

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  12. TraceyM

    Toronto

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food4service5ambience4
    The experience was great. Has been quite a few years since we have been. Music was to loud. Need to list on menu different types of food such as spicy, allergy, vegetarian.

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  13. DGmath

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on December 2, 2022

    overall4food5service5ambience3
    We enjoyed the fish, "chicken fried chicken" and balsamic chicken, as well as the white chocolate cheesecake. However, the place was very noisy. We had to raise our own voices to make conversation.

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  14. OpenTable Diner

    Toronto

    1 review

    2.0

    1 review

    Dined on November 20, 2022

    overall2food1service3ambience3
    We do enjoy going to this location quite often and is usually really good. I have had 2 experiences with things dropped and spilt on me. The first time was with plates and it ruined my shirt, pants and stained my shoes. Felt bad for the new girl, so let it go, but no one else did anything. Bit disappointed with management for not even offering anything. Last night it was just water, and the waiter felt terrible. Last night was not a good experience. The food was all cold for all 5 of our meals and appetizers. Likely do to staff, but hurt our food and experience. We will continue to go and hopefully will be better.

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  15. PatL

    Toronto

    36 reviews

    vip
    5.0

    36 reviews

    Dined on October 7, 2022

    overall5food5service5ambience4
    The place has a nice, casual and relaxing atmosphere. The food was good as usual. We will be back!

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  16. StephenC

    Toronto

    4 reviews

    vip
    5.0

    4 reviews

    Dined on September 23, 2022

    overall5food5service5ambience5
    Always a great place to eat. Great service and very friendly staff.

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  17. GJGo

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on August 17, 2022

    overall5food4service4ambience4
    The restaurant staff was wonderful, friendly and helpful. The noise level was low enough that we could have a wonderful conversation around the table. Overall the food was very good.

    Is this helpful?

  18. JT1234

    Toronto

    1 review

    1.0

    1 review

    Dined on August 6, 2022

    overall1food2service1ambience3
    The service was not great. The food wasn’t fantastic.

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  19. JimboJones

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience4
    Food and service were terrific! We were a party of six and each of our meals and drinks were great. Victor was a great waiter. Very attentive and professional. Definitely returning!

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  20. VickiB

    Toronto

    16 reviews

    vip
    1.0

    16 reviews

    Dined on June 19, 2022

    overall1food1service1ambience4
    Horrible service. Fries were burnt and cold. Spoke to manager was told that’s how he likes his fries. Crispy lol. They were cold and burnt. Waitress would go to kitchen and not come out until we had her called 3 times. We were the only table in there and it took 45 min for a refill of drinks after we had to get up and go looking for our waitress. Very disappointed. Regular customer but this is the 1st time we have had such an awful Father’s Day lunch.

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  21. VickiB

    Toronto

    16 reviews

    vip
    4.0

    16 reviews

    Dined on June 3, 2022

    overall4food5service5ambience4
    Food and service are great but prices have soared. $20 for a chicken CEASAR salad????? Will be shortening our visits from weekly to once a month when it costs this much

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  22. BlakeD

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5
    Consistent. Always love going to Kelsey’s for good food and drinks. Waterloo location never disappoints!

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  23. Harry

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food1service1ambience2
    Food was not as good as anticipated service was very slow when half the restaurant was empty music taste was bad and to loud

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  24. PatL

    Toronto

    36 reviews

    vip
    4.0

    36 reviews

    Dined on March 31, 2022

    overall4food4service4ambience4
    Wings were fantastic as usual!

    Is this helpful?

  25. wyche1

    Toronto

    7 reviews

    2.0

    7 reviews

    Dined on March 18, 2022

    overall2food2service2ambience1
    I was going to have food it took 15 min to get a beer, it was busy and they appeared short staffed. I left after my beer I think I'll find somewhere else to be my "go to place"

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  26. PatL

    Toronto

    36 reviews

    vip
    5.0

    36 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5
    Food was excellent-hot and tasty. Service great! We will be back!

    Is this helpful?

  27. wyche1

    Toronto

    7 reviews

    4.0

    7 reviews

    Dined on March 2, 2022

    overall4food4service5ambience3
    Always a pleasure, I had the beet, goat cheese with grilled chicken salad, and a glass of sauv blanc

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  28. wyche1

    Toronto

    7 reviews

    3.0

    7 reviews

    Dined on February 18, 2022

    overall3food4service4ambience3
    One of my favourite kelseys ever, great bartender Mandy always a pleasure

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  29. KatD

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food5service4ambience4
    I reserved a table based on getting the dinner deal (app + 2 dinners + dessert for $55) and upon ordering was told it was no longer offered due to being out of specific food items. There was no offer of alternatives. We still ordered and food was still great, just disappointed there weren’t alternates offered.

    Is this helpful?

  30. AmandaS

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5
    Food was amazing the waitress knew what she talk about and even went out of way to find out about allergies. It was amazing night

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  31. JohnV

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on February 12, 2022

    overall5food5service5ambience5
    Good food, and great service anytime we go to this Kesley's location.

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  32. AmandaR

    Exclusive

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5
    Nice clean place with good food. Friendly staff. Spin dip delicious

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  33. Happymom

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on February 8, 2022

    overall5food5service5ambience5
    Steak was done perfectly. Spinach dip was slightly spicy, desserts were delicious

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  34. DebiS

    Toronto

    1 review

    4.0

    1 review

    Dined on January 4, 2022

    overall4food4service5ambience2
    The food was great, the service friendly. The music was not energetic, it was disturbing. So loud, it was hard to have a conversation.

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  35. RichardL

    Exclusive

    7 reviews

    5.0

    7 reviews

    Dined on January 1, 2022

    overall5food5service5ambience5
    The service and the food were excellent. They took care in making sure all is safe for their customers. Take out is also available.

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  36. JosephL

    Toronto

    3 reviews

    2.0

    3 reviews

    Dined on December 30, 2021

    overall2food2service2ambience2
    Service was slow. Food came out late and was cold/overcooked.

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  37. JackM

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on December 21, 2021

    overall5food5service5ambience5
    The food was excellent and plentiful. Bit of a wait but was worth it.

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  38. Anirban

    Dallas

    1 review

    3.0

    1 review

    Dined on December 2, 2021

    overall3food3service5ambience3
    Viktor G, our server was amazing. He suggested me all the items to go with and gave us superb service

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  39. Rita

    1 review

    5.0

    1 review

    Dined on November 27, 2021

    overall5food5service5ambience5
    The food was so good and the service was great. Would recommend!

    Is this helpful?

  40. BAFC

    Toronto

    5 reviews

    2.0

    5 reviews

    Dined on November 26, 2021

    overall2food4service4ambience4
    It was NOT ok that Kelsey’s was out of the house tequila they usually use in the Margarita’s last night and the bartender said they’d be up charging us $1.50 per drink for the gold tequila. That is not good customer service. It wasn’t our fault you were out of tequila. What would it have cost them to just make us our drink and keep us as returning customer…a $1.50. I don’t usually leave reviews (good or bad) but I’m still thinking about this a day later and not cool Kelsey’s, not cool. I sure didn’t feel like a valued customer.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Kelseys Original Roadhouse - Waterloo does offer delivery in partnership with Skip The Dishes and Uber Eats. Kelseys Original Roadhouse - Waterloo also offers takeout which you can order by calling the restaurant at (519) 772-1983.

Kelseys Original Roadhouse - Waterloo is rated 4.5 stars by 114 OpenTable diners.

Kelseys Original Roadhouse - Waterloo does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 3 times today
Google Map for Kelseys Original Roadhouse - Waterloo

576 King St N, Waterloo, ON N2L 6L3

Additional information

  • Cross Street

    Northfield

  • Neighbourhood

    Waterloo

  • Hours of Operation

    Mon–Wed, Sun 11:30 am–9:00 pm Thu–Sat 11:30 am–10:00 pm

  • Cuisines

    Contemporary American, Burgers, Comfort Food

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Private Lot

  • Public Transit

    Ion and Bus stop one block south at Conestoga Mall.

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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