Ladurée Vancouver

3.8
37 reviews
CAN$31 to CAN$50
Afternoon Tea
Ladurée is a world-renowned French luxury patisserie, founded in Paris in 1862. The acclaimed house rose into fame with their exquisite selection of viennoiseries and pastries – most notably, however, for their creation of the macaron.

Described as a biscuit with a delicate and crisp shell with a smooth ganache or jam filling, they come in a variety of classical and creative flavours. Ladurée’s macarons are often not mixed with more than two or three flavours to give each macaron a more pronounced taste.

Accompanying the Boutique, their traditional Parisian tea room offers irresistible culinary delights in a setting inspired by historic France, allowing Ladurée to extend their unique experience of the French art of living.

Experiences

  • Brunch Menu

    Multiple dates available

    Parisian Style Brunch with pastries, savory croissants and French Toast.
  • Ladurée à la carte

    Multiple dates available

    Ladurée sweet and savory french dishes. Selection of hot beverages, wines, and cocktails.
  • Afternoon Tea

    CA$60.00 per person

    Multiple dates available

    Parisian Afternoon Tea, including cakes, macarons, savory croissants and quiches, fruit salad and a hot drink of your choice. A $30 deposit is required to secure each booking, and will be deducted from the bill. Cancellation in less than 48 hours of the reservation or failure to attend will result in automatic forfeiture of the deposit.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 37 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.1
Food
3.5
Service
3.9
Ambience
3.7
Value
Noise · Moderate
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OT
vipOpenTable Diner
Vancouver
1 review
Dined on November 12, 2021
Overall5Food5Service5Ambience5

Server was amazing while understa

A
Alytteokki
1 review
Dined on October 24, 2021
Overall3Food5Service2Ambience3

There were many miscommunication. We got 1 set instead of 2, they got our macarons wrong, we ordered a croque monsieur and were given a ham and cheese croissant instead. I understand these things happen, but the amount of miscommunication in 1 hour was astounding

CM
CindyM
1 review
Dined on October 15, 2021
Overall5Food5Service5Ambience5

The staff were friendly and welcoming. Wonderful dining experience.

OT
OpenTable Diner
Vancouver
3 reviews
Dined on September 11, 2021
Overall1Food1Service1Ambience1

We came here for a bachelorette. We made a reso for 2:45 for high tea. When we arrived we were seated but there was no cutlery on the table and a server didn’t come by for 15 mins. When we finally put in our order the server was very disorganized with the menu. We waited another 25 mins and no food came by. When we inquired how much longer the server came by and asked us what we ordered again because he lost his order sheet and forgot to put it in the system! By this time it was already 3:30 and we had to be out of there by 4 pm. We literally sat around for 1 hour without anyone realizing we didn’t have our food. Since I made the reso in advance they had already charged us $60 for the high tea so we couldn’t even just walk out. The food finally arrived 10 mins later and we were rushing to eat so we could get out of there. Definitely not the experience we were expecting. Poor poor poor customer service. Another guest came over and said he experienced the exact same issue. They need to hire more staff or train better ones.

Ladurée Vancouver
Responded on September 22, 2021

Hello, Please accept our sincere apologies that you recent experience at Laduree was not delivered at the expected level and standard that we strive for. Customer satisfaction is our utmost priority. We have carefully reviewed your comments and will address these with our team. We will look into the situation specifically, and will make sure that we will make the corrections for the future. We truly hope that you will be able to visit us again. Regards, Laduree Canada Management Team

Report
AT
AfterTeaFan
1 review
Dined on September 5, 2021
Overall1Food1Service1Ambience2

If your a macaroon fan this is the place for you. If you want a real afternoon tea go elsewhere. Goat Cheese on half a macaroon is not a 'savoury tart'. Grapefruit and orange slices with whip cream is not a seasonal fruit salad in late Aug/Sep. Indifferent service. If you want a slice of cake or macaroon order that and be delighted. Tea reservation also requires a deposit (!) --only place in town to require. For the price you can can get excellent experience elsewhere.

n
vipnchine
Montreal
18 reviews
Dined on September 4, 2021
Overall4Food4Service2Ambience4

The service - or lack thereof - was disappointing. It appeared they were short-staffed and it was hard to even obtain a refill of water. However, basic things, like bringing plates so that one could actually eat the food, should not be an issue at a place like this. Could have been an off-day compared to our previous experience the week prior.

OT
vipOpenTable Diner
Toronto
8 reviews
Dined on August 20, 2021
Overall1Food1Service1Ambience1

This was an all around terrible experience. Although we had a reservation we were ignored while walk in customers, arriving after we did, were served at the counter. The croissants were just ok not at all at the level of Ladurée in France. The omelette was like rubber and absolutely inedible. I would highly advise to avoid Ladurée in Vancouver.

OT
OpenTable Diner
Vancouver
1 review
Dined on August 3, 2021
Overall3Food5Service3Ambience1

Food is great! However……..
Did not feel welcome upon arrival as no greetings from the staff.. was trying to have a quiet birthday lunch and their managers decided to conduct job interviews at the table immediately behind us! At least 2-3 interviews were conducted right behind our table during our lunch and it was extremely annoying to say the least.. I understand it’s a small space but the managers could have held the interviews at a further table away or at the front of the store.
We did not receive any sort of welcome or smile from the pretentious managers , who is from France, and they did not even thank us when we left..
The macaroons are WAY overpriced as they are flown daily from Paris…. The servers are okay to say the least and have very little customer service experience!
This experience was not pleasant at all , although the food was good, but their Front of House needs a LOT of work!!

We will not be returning to this restaurant until they change their behaviour drastically as soon as possible!

KD
KimD
Vancouver
3 reviews
Dined on July 17, 2021
Overall5Food5Service5Ambience5

Overall very cute boutique shop for brunch. More about the quaint atmosphere than the food

OT
OpenTable Diner
Vancouver
15 reviews
Dined on March 26, 2021
Overall5Food5Service5Ambience4

Ambience not as nice with only tables around the walls of the dining area (due to COVID. Hopefully will be outside next time. Waiter was very attentive.

OT
OpenTable Diner
Vancouver
1 review
Dined on March 24, 2021
Overall5Food5Service5Ambience5

It was exactly as expected. Great service, great food and they were able to accommodate my severe food allergies. Walking into Laduree is like being back in Paris!

JY
JasonY
New York Area
1 review
Dined on March 22, 2021
Overall3Food2Service3Ambience4

Went for the Spring Break 2 for 1 afternoon tea and it was decidedly average. The macarons were okay but nothing overly special. The sandwiches were just a cut croissant filled with cold ham and emmental cheese. The tea was bagged and hadn't been steeped at all before being delivered to the table. I had to request milk and sugar. I did find the individual desserts to be outstanding though.

The service was adequate. Nothing was taken off the table throughout the service so it did feel very cluttered and when I asked for more tea, they just added hot water to the already steeped bag, which didn't offer much in the way of flavour.

I was satisfied for the 2 for 1 price of $65 but if I had been paying the usual price of $60/pp I would have been extremely underwhelmed. It's a perfectly okay if you're taking a little one or someone who hasn't done a proper afternoon tea, but if you're more experienced with afternoon teas this is definitely one I would recommend skipping.

AM
AmandaM
Vancouver
1 review
Dined on March 4, 2021
Overall5Food5Service5Ambience4

I booked a reservation for my birthday and wasn't expecting a whole lot. But when I got there the personal touches and just the kindness of detail and service was blowing me away, Very wonderful. The staff there truly knows customer service.

YH
YvonneH
Vancouver
1 review
Dined on March 1, 2021
Overall5Food5Service5Ambience5

The dine out menu was great. It was quite filling so we couldn't even finish everything.

VC
VonC
Vancouver
2 reviews
Dined on February 28, 2021
Overall4Food5Service2Ambience5

Vancouver Dine Out menu for the afternoon tea is fabulous. LOVE the food and atmosphere! Will be back for next year's Dine-out.

My only complaint would be the service needs to be improved. The staff was either unfriendly or under-trained. But for a $30/person high tea menu, can't complain.

m
michellel
Vancouver
3 reviews
Dined on February 27, 2021
Overall3Food1Service5Ambience4

The food was really mediocre and if it wasn't for dineout, it would have been a rip off. The servers were amazing, though. They were all very friendly and helpful.

OT
OpenTable Diner
Vancouver
4 reviews
Dined on February 25, 2021
Overall5Food4Service5Ambience4

Come by here for an afternoon tea or sip some tea while working. Wonderful hidden little spot at the back of the shop. Omelet was only okay but the laduree blended cold tea and the desserts are tasty

RS
RachelS
Vancouver
1 review
Dined on February 22, 2021
Overall5Food5Service5Ambience5

Great experience. Excellent food. Wish dine out would last longer to come back again!

KH
KirklandH
1 review
Dined on February 19, 2021
Overall4Food3Service5Ambience5

This was my first time trying Laduree, and I would highly recommend. We went during DOVF and the food was very well priced because of it!

S
Satomi
Vancouver
9 reviews
Dined on February 18, 2021
Overall5Food5Service5Ambience5

It was dine out special menu. We really live the experience and food! I will be back!

s
sharona
Vancouver
4 reviews
Dined on February 9, 2021
Overall3Food4Service2Ambience4

My husband and I went there to try the dine-out menu on my birthday. Our server was not very pleasant and would stare at us consistently. She was giving out an unpleasant vibe and my husband also said she was unpleasant. She did not even come to offer us whether we want a refill of the water only took our empty plates once. There were two other servers and they were nice to come and check-in and ask whether we would like anything and to refill our pots with hot water.

I've been to Laduree in different countries/cities ( e.g., Paris, Kuala Lumpur, NYC, Tokyo, Kyoto, & Toronto) but this Vancouver location had the worse service. I honestly never encountered this poor service at different Laduree locations.

I

OT
OpenTable Diner
Los Angeles
1 review
Dined on January 31, 2021
Overall1Food2Service2Ambience1

Too noisy
Limited tea options for High Tea
Expensive for the amount of options available
Great macaroons, everything else less than mediocre

Will not be returning for High Tea

h
harveen
1 review
Dined on January 16, 2021
Overall5Food5Service5Ambience5

Staff and service was great. We were a little late and they didn’t make us feel bad about it. Food and drinks were amazing. Really cute pretty place. Makes you feel like you’re in Paris. Overall great experience.

AG
AngelicaG
Vancouver
2 reviews
Dined on December 30, 2020
Overall5Food5Service4Ambience5

High tea experience was great! The food was delicious. My husband enjoyed his meal. Will always come back!

OT
vipOpenTable Diner
Toronto
6 reviews
Dined on October 16, 2020
Overall5Food5Service5Ambience5

Always a great spot for breakfast. Well priced wine to accompany if you are celebrating and the rose croissants are always a must to bring home with you after breakfast

A
Alyzza
Vancouver
1 review
Dined on February 18, 2020
Overall5Food5Service5Ambience5

We had the afternoon tea. The service was quick we were actually quite full after. Will definitely come back. We were overall satisfied.

H
Hiro
Vancouver
13 reviews
Dined on February 2, 2020
Overall3Food2Service4Ambience3

Afternoon tea is pricey

KT
KarynT
1 review
Dined on January 29, 2020
Overall3Food3Service3Ambience3

We went for “high tea” but their set menu wasn’t a great value so we ended up ordering individual items. Food was fine but not amazing. Soup was luke warm, but would have been good hot. Overall the experience was okay but I won’t go back. Way over priced for what we got. Lots of other options for high tea that are better.

TC
vipTiffanyC
Vancouver
5 reviews
Dined on January 26, 2020
Overall5Food5Service5Ambience5

Good hot chocolate

CS
ChrissyS
1 review
Dined on January 5, 2020
Overall4Food5Service4Ambience5

Everything was awesome, just service was a little slow. Most likely because it was busy so I wouldn’t say that it was normal. Gave us lots of time to eat our food and enjoy it without being bothered.

O
Odtbc34
1 review
Dined on December 30, 2019
Overall5Food5Service4Ambience5

Wonderfully charming!!! The menu items and afternoon tea were delectable! Would return.

R
Royalred
1 review
Dined on December 8, 2019
Overall5Food4Service5Ambience5

Service was fantastic. They did a great job accommodating our requests. Overall presentation of the afternoon tea and food was great. Price is on the high side, but the portions of each item are good.

D
Diaz
San Francisco
5 reviews
Dined on September 3, 2019
Overall5Food4Service4Ambience4

Awesome time at laduree!

A
Anonymous
Vancouver
24 reviews
Dined on August 17, 2019
Overall2Food2Service4Ambience3

Tried brunch. Mushroom omelet was tasteless. French toast was meh. Mini Croissants were good. I would just come stick with tea & croissants. Don’t bother with other food items. Not their thing.

B
vipBarry
Vancouver
1 review
Dined on August 16, 2019
Overall3Food4Service5Ambience1

There was a couple of ladies with a baby and young child who was playing a game with volume far too loud. I could excuse the baby crying but they did nothing to turn down the volume on the gaming device. Also their phone rang and one was talking loudly on her phone. Didn’t make for a very relaxing lunch.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on August 4, 2019
Overall5Food5Service5Ambience4

Great food and good service! Will come back again for sure!

GH
vipGaryHillsboro06212018
Portland
18 reviews
Dined on July 26, 2019
Overall4Food5Service5Ambience5

We really enjoy sampling high tea experiences wherever we travel, and thoroughly enjoyed ourselves at Laduree. It was different from what we are most accustomed to in terms of the food offerings, but the food was excellent and ample. Tea with a French flair. For example, there were no scones on offer but we were served croissants, no jam but whipped cream/butter. It wasn't disappointing, just different. The sandwiches were flavorful and larger than we often see, and the "full meal deal" included satisfying portions. We would not only recommend this to other afternoon-tea aficionados, we would also happily return on a future visit. The shop is small, with a bakery fronting the street and the tea room in the back. Seating is limited. We reserved via Open Table which worked beautifully. The shop is on busy and popular Robson Street. We cabbed to and from the shop and our hotel, not sure where patrons would park but street parking would be chancey. We were there on a Friday evening at 6:00 PM so perhaps busier than at other times, but we were immediately seated and served. Staff was friendly, helpful, and very efficient. An all-around great new experience for us.

FAQs

Ladurée Vancouver offers takeout which you can order by calling the restaurant at (604) 336-3030.

Ladurée Vancouver is rated 3.8 stars by 37 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.