Monday to Saturday - 11am to 11pm
Sunday - 11am to 6pm
Saturday & Sunday - 11am to 3pm
Monday to Wednesday - 5pm to 10pm
Thursday to Saturday - 5pm to 11pm
Bar tender was surprisingly rude and sloppy. Attitude was high and did not want to take help from her coworker who offered to give her a hand, since guests were waiting to order drinks without any direction nor service. Drinks were sloppy looking and either too much alcohol or watered down. Result: no tip.
Service at dinner was pleasant even tho they had completely missed requests that were made. Server apologized.
Overall, pool looks amazing from far but close up there are huge spider webs embedded in plant decorations and seats were wet. One side of venue is classy and other side was out of control as security was called upon a few times by servers. Generally speaking, posts and pictures appear much better than it's what it was.
Lavelle is a wonderful spot for dining. The entire staff do a wonderful job.
Phenomenal dinner at Lavelle. Food and drink were all amazing and the service was impeccable. Went to celebrate a friends birthday and the staff made it an unforgettable experience.
The atmosphere, food and service was truly fantastic. I love it during the week. Not to busy but Just perfect. - JAY T
Service is bad, seating for about 20mins no one comes for any services. Better for taking picture and sitting around the bar.
OpenTable & the restaurant failed to communication to one another in this situation. OpenTable asked what type of dining experience I’d prefer (bar seating, high top or dining). I chose dining but they put us in an area that didn’t allow us to order from the dining menu (when we only came for the food). Our seating was set for 9:15 — we arrived at 8:30 for a drink at the bar. After a decent amount of back and forth the restaurant made things right — sat us around 10, gave us a free glass of champagne and tried to seat us as quickly as possible.
Ambience was good, food was decent little salty though and service was good until one of us didn’t had cutlery to eat! Also, we tried calling for help SEVERAL times but no one mind you no one looked at us! Inspite of waving and calling out people several time! Finally when we caught hold of the server there was no sign of apology! And drinks/ starters took time initially to come! We thought night was going good with good place and music but the service didn’t live up to our expectation! Considering you are going to an expensive restaurant. Overall it was ok!
My friends and I had the worst brunch experience there. I don’t recommend this place
Food was disgusting, sour and salty. Would not recommend it at all. I had such high expectations and it completely ruined our day. They brought me the wrong drink. If you ask them questions they look at you funny or talk between themselves for a good few minutes.Didn’t like the atmosphere at all. Bill was $88 for a few small items and 2 drinks. I was expecting to pay a lot for it but I didn’t know it was going to be so crappy so it ruined my whole experience. Btw don’t order anything in the photo attached.
Patience is a virtue. If you have an abundance of it, and would like to test your limit, dine at this place. Willing to wait 2 hours for your food? head on out to Lavelle, oh they'll make you wait alright! Tired of people caring so much that it's your birthday? Well go to Lavelle! After making you wait indefinitely for your birthday dinner, they won't care a whit about it and the suffering they just subjected you to. They will offer you a shot of tequila, in lieu of your food and sufering. Some people might actually be ok with that, us? We just wanted decent service, at the very least, and actual food. We never got those from Lavelle. I'd defninitely recommend this restaurant to people who like to throw bad temper tantrums in restaurants. God knows they deserve each other.
Great place, I've been there several times, sometimes is too crowded but in general is always an awesome experience. Servers are great.
Service was sub-par. Ordered a salad it was missing chickpeas and quinoa, when we brought it up server said ’ yah we changed the meZambia...it would have been nice to know it before ordered and 2 key ingredients were no longer part of the meal. It was like pulling teeth to get her to order more drinks and it was not super busy. Bathrooms were GROSS. Views and ambiance are amazing. Seems they still don't have their stuff together.
Me and my wife were there for special occasion, we enjoy every second. Excellent service, amazing views and awesome music, very nice crowd. Special thanks to Nora and shayenne, those 2 beautiful girls makes our night more charming.
Atrocious service, every single person should be fired immediately. Thirty minutes to get a coffee and an hour to to get our food. We were given a discount and even if the entire thing was free I still wouldn’t go back.
Seemed to have taken some steps backwards since reopening. Limited menu, desert was not good. Coffee was amazing. Sides for the salmon were just ok. Hopefully when the new menu is released it will improve.
Waiter did not pay attention to our needs after notifying of several allergies. Ended up with an allergic reaction and a bad impression on foreign business clients. Would not recommend ever again. Staff does not care and can not even be bothered to high class standards.
I don't know what happened to this place, it used to be top notch for food and service.
The wine and beer list were not updated, whatever we ordered, we were told that they run out.
The Tuna tartare was not fresh, I had to return it.
The steaks came in cold with the wrong sauce, we had to return them as well.
There was no acknowledgement of the problems when the bill came.
We chatted quickly with the manager on duty, he was not able to accommodate and his excuse was that the place is under new management.
It's too sad to see a disconnect between the beauty of such a place and the food and service.
The website was out of date and we booked expecting a tasting menu. It is no longer offered and has been replaced by a pleasant but less inspiring menu. The setting is airy and spectacular. The seating (an intimate banquette) was very comfortable. The service was impeccable.
Perfect in everything, I live in Toronto now and I will certainly go other times and I will take all Brazilian friends who come to visit me!
Lavelle is a really nice spot!! Service was top knotch!!
I went for the first time to Lavelle on a Tuesday evening. A lovely warm spring day and the view and outdoor patio were great with a nice ambience. Apparently the kitchen was overwhelmed and it was 1Hr and 10 min before our salad even arrived. The server came to apologize but did not offer anything else to eat other than refilling our water glasses. Beet salad was good. I ordered steak and frites. Came on a cast iron plate. Very plain. Not even a vegetable or sprig of green parsley. My steak was way under cooked. I ordered medium and ate the outside and left the raw middle. No way I was going to wait for the kitchen again. Frites were about as good as the frozen McCain I make at home. Not worth the $42 they charge. For 2 people, one 5 oz glass of wine each, salad and entre with no dessert or coffee it was $148 before tip. Server did not offer any discount despite the long wait. Suggest enjoy the roof top bar but skip the pricey dinner at this venue.
Amazing atmosphere, very attentive staff slightly slow service but wasn’t an issue and went to have a relaxed evening
Took forever to get food - 45min. Food was tasteless and cold.
Overall a good experience. The food (brunch) wasn’t anything to write home about, but definitely worth what we paid. Our server was very inattentive...I think due to the fact that they were receiving their new romper uniforms today and she went to try hers on/ change. Would’ve been nice to get a heads up or have another server watch her section. Thanks to manager “Rani” I believe (forgive me if I butchered the spelling) for taking care of us and making us feel welcome. I love the atmosphere at Lavelle, everyone is so nice, friendly, warm and inviting. And obviously the breathtaking unobstructed views of the Toronto skyline. Thanks for a good brunch!
Liked the atmosphere, very high energy. Service was fine but our $42 steaks were quite tough for tenderloins. Great place for parties etc but not a real foodie place
The waitress was lovely — brought us everything as quickly as possible and was easy to chat with. The views of the sun setting over the city were incredible and the music and chatter at the bar added a chic, young ambiance. The seating wasn’t ideal as we were there for a birthday celebration and were shoved into a corner high top seat behind the bar and would have preferred a nicer table. The drinks were excellent. Overall, it was a nice experience!
Great customer service!
Gorgeous setting, beautifully crafted and displayed food which also tasted great. Service was top notch.
My husband and I went to Lavelle before The Royal Winter Fair with friends. It is located on the 15th floor and the view was spectacular. We got there right at sunset. Our waiter was friendly, informative and very accommodating. The food was delicious and beautifully presented. I had the 8 oz steak and Fritz, my husband had the hen. Everyone enjoyed their meals. Good wine menu available. We had a lovely evening and will definitely return.
Cool vibe! Great interior decorating. Very friendly staff :D
Great food! We had the tasting menu & it was Superb. The Sommelier was excellent. The servers are average but the food & ambience more than makes up for that.
Great downtown location, wonderful ambiance, excellent food with the dessert to die for and fantastic service!!!!
We went for Saturday brunch, wasn't too busy. Service was very attentive and the food was amazing. A bit on the pricey side. Would definitely go back in the summer.
Nice spot, great patio. Last day of this long summer and we enjoyed it.
The place is nice and the view is worth everything
The staff was amazing! Top notch service
Thank you very much
Great room. Beautiful view of the city. The food was very good. There was a menu change that was not reflected on the Web site. So we were disappointed that the pork belly was not on the menu. The new menu should have been on Web site. That's why 3 stars were given .
It's a great place for a special occasion dinner—try and grab it at sunset for best view.
Me and my bffs went there for a great brunch.We love the environment espeicially the outdoor area.Definily go there again!!
👍🏼 awesome experience!