Always feel like a VIP when I eat at Lena. Great team, great food, beautiful decor. Can't ask for more. Must visit this restaurant.
Food is always imaginative and very well presented. Waiter completely forgot to bring our salads and we had to remind him. Had our salads after our main courses.
Food and service were fine however our table was right beside the service bar in the middle of the floor even though we booked our reservation well in advance and there were many other options available when we arrived.
Not bad food, but nowhere near worth the price you are paying. Not a fan.
Food was good, but portion to price was off in comparison to other high end restaurants in downtown Toronto. Great location, good cocktails, food was good, but again expensive for portion sizes. Would go for cocktails in the lounge again, but highly doubt I would eat there again.
I've been to Lena several times and I always leave feeling full, happy and satisfied. Great spot!
I had heard great things about Lena but was exceptionally disappointed. The food was good - nothing to rave about- and the service was terrible, probably the worst I have experienced in a long time. The bottle of wine we ordered was off - no fault of the server or restaurant- but once we told the server she became surly. She was curt, inattentive, didn’t recognize that it was a business dinner and rude. I would not return to this restaurant.
Good time in the lounge area. Food was great but appetizers a little shy in portions?
Little deception with their inventory
Great service and caring form the staff.
Unusual set-up. The space is a bit awkward. The food was delicious.
Great food and service as always. Music was a little loud for a Monday night, but other than that, food recommendations were excellent.
Overall I think this place is quite good. We had a variety of small dishes which we shared and they were all quite tasty. Especially the empanadas and the shrimp. I had the rabbit for my main and it was cooked perfectly. Almost like a duck leg confit. The cocktails were excellent as well. Service was attentive.
Very accommodating for a brunch with the family. We had a toddler and baby and all was great! Would def go back again.
Ordered the straciatella (sp?) and avocado salad - both weee excellent. The steak on the other hand, ordered as usual medium rare, was extremely chewy and difficult to digest - won’t order that again.
Overall a great experience.
The food came promptly. The empanadas with sauce were very good. The sauce added just the right amount of acidity to an already flavourful empanada.
We had the rabbit and the veal. Rabbit was cooked well, and the combination of the rice, rabbit, mushrooms, and sauce was amazing! The veal was very tender and well-seasoned.
Only concern was that the main floor can be a tad noisy at times, with the music playing louder than expected. Made conversation slightly difficult.
Great brunch spot. Food was very tasty and the service was great.
Great atmosphere, food and service. Have visited several times at lunch and dinner and always satisfied.
This was not the first time I had dined at Lena Restaurant. The quality of the food has gone down quite a bit since the first time I had visited. Very disappointing since the price per item on the menu is not cheap. I would expect much more as this restaurant is attached to Saks Fifth Avenue which is associated with the highest of quality. We ordered 5 dishes and of the dishes, one dish was okay. The salted cod cakes were uber dry. The potatos bravo were soggy. The shisedo peppers lacked any taste.
I very much enjoyed my lunch at Lena. I would highly recommend. When busy it can be loud but overall a nice atmosphere. I look forward to my next food experience at this restaurant.
Two salads are mediocre. Entree is great. Good service. We went there for a quick bite before a event. Love the location of the restaurant.
As usual amazing food and services. This is my go to place when I'm downtown close to Eatons
The layout of the restaurant was awkward. The entrance and exit to Saks was involved in the concept. A little odd. My main course was micro waved when the plate is untouchable. It also lacked in flavour. The appetizers were interesting. I was not able to order bottle of wine Selected. Overall a great people watching experience as the layout allowed. I would return for cocktails.
The start to our meal was actually quite good - the waiter recommended a few great dish options and our starters were all tasty (empanadas, veggies, beef tartare). But then our waiter disappeared for a full 30 minutes and not one person stopped by to check in on us. We asked another server to find our waiter but still, no-one came back. Eventually we flagged down another waiter who explained something happened during shift change and our table was missed. They brought out a complimentary small plate as compensation and our new server asked the kitchen to rush our mains as they hadn't been ordered. They came out overcooked (dry chicken). While our new waiter was gracious, our bill came with only the free appetizer and 1 comped glass of wine. No manager stopped by at any point. We also spotted our original waiter bartending on the way out - so it seemed as though the explanation offered to us wasn't an accurate one as to how we were forgotten. I would have expected significantly better service given the price point. I won't be coming back or recommending Lena to others.
Awesome great service and stunning food
Feb 14 so full menu was not available. Not bad but I had hoped to have more choice. Will return on another occasion since I sense greater promise here.
Waited 20 minutes for our tables
Food was very salty
Our favourite 12 vegetables salad was not on the menu
The waiters being judgmental based on age and that the manger only spoke to tables with clients over the age of 50 and not every customer was very insulting and would make me rethink going there.
The food was very good just to bad the management dose not realize all people are equal.
Ive been to the restaurant twice before this visit. The first 2 visits were 10/10 overall, amazing food and service. waiters/waitresses were friendly, helpful and fast. However on my most recent visit (Feb 14th 2018) I did not recieve the service I am used to. The waitress was very rude/ not helpful. She was short with us the whole time. The entrance was a huge mess of people waiting for tables (I think we all had reservations for the most part) with restaurant staff running through the growing crowd. I was most disappointed with the fact that when i made my reservation in january and checked their website that there was no indication of a special menu with no ability to order from the regular menu. When the waitress was asked if it were possible to order from the regular menu she gave attitude and wasnt helpful. Clearly she didnt want me to spend any money on my visit so I decided to leave. The visit was overall a huge waste of time.
Our dinner at Lena was fantastic lots of good food and wine on the set menu for valentine's. We would certainly come back for a date night.
The food was very good, the server was lukewarm to cold and not very welcoming
No other option but the Valentine's set menu
The waiter was exceptional!
Excellent service was provided, even on a busy Valentine's day. The menu had a good mix of items you won't find at other restaurants along with more conventional items. Wine pairings were good choices. The decor is more interesting than most restaurants. The noise level was surprisingly low--we had no problem hearing each other even though we were in an open space.
Went for lunch with wife, only been in the city for a couple of years and most of our dates are food discovery dates. Were excited to find out their lunch menu to be somewhat near their dinner menu and decided to start a free afternoon at Lena. Food was great but everything else was wrong. For sure the worst +100$ without drinks meal we've had in the city experience-wise. Super poor service, almost surprised we were there for lunch, made a reservation through their reservation system and were received with "well, the kitchen is about to close", water glasses were filled maybe once during the meal, waiter was also the bartender, no host, finished our soft drinks five minutes after getting there and were never asked if we wanted something else to drink, had to stand and waive to get check... It is obviously an informal meeting place for businesses around the block disguised by a picture of a fancy bar and floor on their social networks. Don't go here for lunch if you are after a customer centered experience. Broke our hearts as the food is yummy but the experience doesn't allow for the joy of sharing a meal with a loved one. Bummer
I have been to Leña a few times in the past and the service and ambiance has always been excellent. Food has always also been pretty good, but lately quality has slipped quite a bit. My wife and I had lunch on Valentine’s Day there, and we were not celebrating anything nor expecting something spectacular, just the regular good quality, but what we received was quite the opposite. Food tasting plain and simple, missing all flavours which is unusual at Leña. I even ordered the day special which you would assume is something they would want to pay particular attention to, and nothing. It was disappointing. Hope they improve their food quality or at least They should try to match the excellent service their staff provide
The food was good and well prepared, even if there was a mistake on our order and some starters are on the high side price wise. The churros are truly delicious!
Good atmosphere- would go back
The only thing that i am happy with Lena is the service level, friendly and welcome.
The table arrangement is not nice, to the expectation for the kind of rate. I got the table for 2, the length of the table is far and music was loud so we can't hear each others at all. In the other way, our neighbor tables are very closed to us, since our table is kinda narrow. Not comfortable at all.
The bar in the middle is very high, and all dinning tables are lower and around that bar, which means when we look up, we dont see much the bar, but we see people backs/ butt. Anyway, my expectation for the value listed is higher than what i got.
About the foods, sorry but this is like a joke, I had Sea bream, and the decoration is very bold, with the head and tail of the fish still there, middle fillet are steamed and sauce is red. So if you look at it at first, it is like a bloody fish just got killed. My background is Vietnamese, and i am more than familiar with any raw or street foods serve, however, since Lena is ranked in a higher level, i don't appreciate much that kind of food for that price.
Anyway, in short, it's just a once try, nothing goes wrong, just if asking me to come back, sorry, i would rather not.
Plus if ask me to recommend to my friend, i would tell them exactly what i wrote here.
Beautiful place, great apps, and selection of drinks.
Should have went with a more daring main to compliment the apps. Wanted a little something different from the bar but they didn’t have what I was looking for or they choose to create their own signature cocktails, which is completely understandable. They were very good!! I’d go back during the day to truly appreciate the ambiance as I found it a little dark and hope to sit on a more comfortable chair. Not a fan of the tall table/chair seating.
Overall great experience.
First time at Lena - 5 pm reservation meant they were a little short staffed initially while the evening staff arrived for their shifts - so the wait to get our orders taken was longer than would be typical. Overall service was very good after that although a little improvement in wine service would be appreciated - right temperature and knowledge of the list especially - it is such an interesting list with lots Latin American and southern European wines and fortified wines. The food was excellent and they know how to make churros right - on the lighter side :) The ambiance was very lively and bright. We will definitely be back!
Excellent food and lovely restaurant. We would definitely return!