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  5. Financial District
Lobby Lounge at Shangri-La, Toronto, Toronto, ON

Lobby Lounge at Shangri-La, Toronto

4.2
4.2
143 Reviews
CAN$51 and over
Canadian
Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area. For more information, please contact the hotel directly at 647-788-8281.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Make a reservation

2 people

7:00 p.m.


Booked 15 times today
Experiences are available.

Additional information

  • Dining style
    Casual Elegant
  • Price
    CAN$51 and over
  • Cuisines
    Canadian, Dining Bar, International
  • Hours of Operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 am Afternoon Tea Thu–Sun 12:00 pm–5:00 pm
  • Phone number
    (647) 788-8281
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Executive Chef
    TBD
  • Neighbourhood
    Financial District
  • Cross Street
    Main entrance for the hotel located on Simcoe St
  • Parking Details
    Valet
  • Public Transit
    Osgoode/St. Andrew
  • Entertainment
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Experiences

  • New Year’s Eve At Lobby Lounge

    $275.00 per person

    Dec 31, 2023 - Jan 1, 2024
    Step into a world of glamour and intrigue this New Year's Eve at our Speakeasy-themed evening. This New Year’s Eve experience includes bottle service, canapés, live entertainment, endless Instagrammable moments, and the countdown party of the year. Cheers to a night you'll never forget.
    New Year’s Eve At Lobby Lounge photo
  • Nutcracker Afternoon Tea

    $98.00 per person

    Multiple dates available
    Step into a world of holiday enchantment with our Nutcracker Afternoon Tea, a culinary tribute to the timeless elegance of The Nutcracker ballet. Each course is a symphony of flavours, from the exquisite Turkey Pot Pie to the ethereal Smoked Salmon Cannoli. Indulge in savoury marvels like the Caramelized Onion Pate au Choux and Squash Arancini, followed by a duet of freshly baked scones. The sweet crescendo features delights like the "Yule Log" and "O Tannenbaum". End on a playful note with "Lump of Coal" and our sweet finale, "Ornament".

What 143 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.2Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Old Toronto

    Great for brunch

  • Old Toronto

    Great for live music

143 Reviews
  1. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    I had high hopes for their afternoon tea experience and was highly disappointed. I went there with a group of friends for a birthday, when a friend asked if they could opt out of the set menu to order something else, our server would not accommodate. We waited for quite some time for our food and when the set menu came out, the savory dishes that should have been warm were cold. Additionally, we had to ask our server for water and hot water multiple times before we finally got it, we waited close to an hour for this, when we finally got our hot water for our tea it was not hot anymore. For a high end establishment the afternoon tea experience was not worth the price. I do not recommend.

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  2. OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved it! From the food, to the aesthetic, to the service, the whole experience was a vibe. Will definitely do it again.

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  3. RussB

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on November 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic Christmas Themed Afternoon Tea. Pianist was perfect. Service was outstanding. And the tea and trays were unique and tasty! Merry Christmas!

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  4. KathleenW

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service, ambience, food were all very nice. Highly recommended.

    Is this helpful?

  5. uwsdine

    New York Area

    37 reviews

    vip
    3.0

    37 reviews

    Dined on November 5, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    We were in the lounge. For some unknown reason they don’t take walk ins for afternoon tea. You have to book 48 hours in advance. So we had lunch. The fish sandwich was good but my husband didn’t like the hamburger, which he said was overdone. But our waiter was very nice and good.

    Is this helpful?

  6. DonnaM

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on November 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed a lovely evening in lounge while being entertained by an amazing jazz band.

    Is this helpful?

  7. DamiA

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on November 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent The signature tea & scones were sooo good!

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  8. PeonyH

    Exclusive

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Celebrated my moms birthday at the Shangri La for afternoon tea. She felt really special, the staff had written happy birthday on a chocolate plaque for her. Service was exceptional, waiters were attentive and prompt with whatever we needed.

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  9. Mushc

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on September 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Gorgeous place, delicious &delicate foods, really enjoyed the high tea with my friend, a lovely place for friends meeting! All the staff were very friendly and professional, excellent dining experience!

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  10. OpenTable Diner

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on June 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had High Tea and overall end to end experience was great.

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  11. MeaghanF

    1 review

    5.0

    1 review

    Dined on May 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Amazing experience. The cirque du soleil menu was inventive and memorable. We were full by the end but comfortable1 exactly what you want from a high tea. The lobby is stunning and the live music really added to the experience and ambiance

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  12. MarA

    Toronto

    17 reviews

    4.0

    17 reviews

    Dined on May 21, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Food is delicious...but it can be noisy as it's all open and hesr alot of noise from the lobby. Service was amazing

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  13. Irshad

    Calgary

    15 reviews

    vip
    5.0

    15 reviews

    Dined on May 20, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing food and cocktails and great vibe with music!

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  14. tbault

    1 review

    3.0

    1 review

    Dined on May 10, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Ce n’était pas à la hauteur de la réputation de l’établissement. Nourriture surgelée et accueil froid..

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  15. gogavd

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on April 29, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Great service - Natalie was lovely- and good ambiance. Food: the scones and the deserts were good but the savoury finger sandwiches were disappointing (except for the cream cheese and cucumber one) and there wasn’t enough of savoury food to balance the amount of sweets. The tea was delicious and the Prosecco as well.

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  16. MissBeaujolais

    Toronto

    32 reviews

    5.0

    32 reviews

    Dined on November 7, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Afternoon tea is second to none. Delightful trays of works of art that please both the eyes and the palate. Just wish the piano wasn't hooked to amps, I couldn't hear anything the servers said to me. Would have been nice to hear soothing classical music instead of the Beatles.

    1 person found this helpful

  17. SusanG

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on October 2, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Possibly the best afternoon tea in Toronto. The food is deliciously and artfully presented—a low-key vibe on a Saturday afternoon.

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  18. Dhillon

    Toronto

    8 reviews

    5.0

    8 reviews

    Dined on September 20, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was excellent and food was sooo lovely, we really Enjoyed our experience. Thank you so much

    1 person found this helpful

  19. MGBasir

    Toronto

    52 reviews

    vip
    4.0

    52 reviews

    Dined on August 28, 2021

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    A nice pop up in the Shangri-La during the summer months. It was an okay experience. I would have preferred sitting in the lobby bar to be honest. There wasn't anything available other than vodka and a few food options. A good spot if you're getting a bottle of vodka forsure, but not if you're looking for a bottle of wine or coffee after dinner. The server wasn't overly accommodating, she always said no before she said yes. The DJ was great.

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  20. Leila

    Toronto

    4 reviews

    3.0

    4 reviews

    Dined on August 22, 2021

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    It was a quiet Sunday evening and we enjoyed the ambience. The waitstaff were extremely respectful as well, and responded to all our questions with care. As vegetarians, the limited options disappointed us, but we did enjoy the chickpea fries and Asian-style cauliflower.

    1 person found this helpful

  21. Jamie

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on August 22, 2021

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 2
    The food was delicious and had a very nice presentation. Our server was very friendly. However, I was disappointed with the limited, 1-page menu in the lobby lounge (I was told to scan a barcode to see this menu). When I reserved a table on open table, the same page on the site showed the breakfast and full day menu (which was not offered to me even when I asked). So my friend and I ordered what we could. But then, we saw that some customers in the lobby lounge were able to order the breakfast menu. Despite the excellent food, I was very disappointed with this experience. I’ve been here for afternoon tea a few times in the past with no problems. But this particular visit left me quite disappointed.

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  22. RheaGill

    Toronto

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 21, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    The lobby was pretty hot so it was a bit uncomfortable near the end but otherwise everything was great. Our server was wonderful

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  23. Clawalk

    1 review

    5.0

    1 review

    Dined on August 17, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Most impressive thing was the service. Great food, great patio.

    1 person found this helpful

  24. MYC22

    Toronto

    11 reviews

    vip
    3.0

    11 reviews

    Dined on August 9, 2021

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 1
    It would've been a much better experience if the lobby had air conditioning, it was so hot and my clients and I were sweating.

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  25. OpenTable Diner

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on August 9, 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    It was a nice first date. The lounge area makes it feel very formal. The service was great and attentive

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  26. OpenTable Diner

    Toronto

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 7, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Serving staff were terrific. First class luxury experience.

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  27. ManuelaG

    Toronto

    1 review

    2.0

    1 review

    Dined on August 6, 2021

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    I called the day before to request a table, not a couch. My girlfriend is about to give birth so a couch would make it hard for her to reach her food. The day of, we showed up a little bit earlier and got sat in the lobby on a couch. I asked the server if we could move but she said there were no tables available. More than 10 minutes passed and finally we were offered water and ordered coffee. It took the server again a long time to take our order only after I flagged down the host. 30 min after being sat we had not ordered. I was embarrassed to have raved about this place to be left forgotten in a corner. I brought my mother in law here for her wedding anniversary, my mom and sisters for Christmas brunch and I’ve never been so let down as I was yesterday. I was not given ketchup and salt and pepper for my breakfast, I had half my Benny breakfast and was so unimpressed at the service that was no longer hungry. I had to ask twice for my bill. When I called I specifically requested the bill to be given to me. This was not the case. I am very disappointed and will not be returning to this establishment. Pancakes were good though.

    1 person found this helpful

  28. OpenTable Diner

    Toronto

    28 reviews

    vip
    5.0

    28 reviews

    Dined on August 2, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love the vibe here. I can’t stress this enough if you go there I hope you’re lucky enough to have Angela as your server. She honestly is exceptional when it comes to customer experience.

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  29. Olgy

    Toronto

    30 reviews

    vip
    4.0

    30 reviews

    Dined on July 25, 2021

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Live music last night was excellent. Too bad it ended at 1030p. Great ambience. Place was hot though. That was the only issue really. We will be back for sure.

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  30. OpenTable Diner

    Toronto

    28 reviews

    vip
    5.0

    28 reviews

    Dined on July 24, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    If you plan on going here ask for Angela to be your server. She is honestly the best and enhances the customer experience. My friends and I go here regularly and the only person we want serving us is Angela. The two times we’ve had other servers it was a terrible service. She is the only reason we go back.

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  31. OpenTable Diner

    Toronto

    28 reviews

    vip
    5.0

    28 reviews

    Dined on July 10, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love love love this place. Customer service is always amazing. Love their espresso martinis and the desserts never disappoint

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  32. LauraT

    Toronto

    9 reviews

    vip
    5.0

    9 reviews

    Dined on July 7, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great night Service was excellent Food was so good Cocktails were delicious Thank you

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  33. SueK

    Toronto

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 7, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great ambience. Cocktails and food were delicious

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  34. MaCi

    Vancouver

    19 reviews

    vip
    5.0

    19 reviews

    Dined on July 7, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We had an outdoor lunch. Very good food, along with an excellent service. Thank you.

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  35. Dayna

    Toronto

    1 review

    5.0

    1 review

    Dined on July 6, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Food and service was awesome. Felt a little cramped on the upper deck of patio. Narrow walkway and a little close to other guests.

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  36. Donna

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on July 6, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was my first time there and will definitely be going back. There is nothing bad I can say about it.

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  37. OpenTable Diner

    Toronto

    11 reviews

    vip
    2.0

    11 reviews

    Dined on July 4, 2021

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5
    Was BEAUTIFUL loved their patio space and they utilized it wonderfully. The service although made the experience less appealing. Although our server was wonderful it seemed as if she was covering the entire patio which was kind of hard to find her and communicate anything. The drinks tasted great, and the little food we got was decent as well. I must say the creme brulee was great and the fresh fruit made it even better. I’ll be returning if the service aspect improves

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  38. Sunny

    1 review

    1.0

    1 review

    Dined on July 4, 2021

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 1
    We were seated at the tables that were set up on the sidewalk - completely cut off from the rest of the patio. These tables felt like they were an after thought - set up in an effort to be able to seat more people, however it made for a very boring and sour experience. We did not get to experience any of the ambiance or music or high end experience of the actual restaurant and it felt like we were just sitting next to a busy sidewalk and street that could have been anywhere. The reason Shangri-La can charge the prices they charge is because of the high end experience they are supposed to offer. We unfortunately felt ripped off and shoved off to a corner. When you charge your customers 25- 40 $$ per cocktail- you better be providing them with the same experience everyone is getting, otherwise it is just an outrageously priced drink.

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  39. PaulFan

    1 review

    4.0

    1 review

    Dined on July 4, 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Our dinner date here was great! Chris our server was fantastic and even surprised us with an anniversary desert on the house. The food was tasty and service was prompt. The chef even came by and asked us if we needed anything else. Great experience from the beginning with the warm greetings to the end with smiles.

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  40. Kulz

    Toronto

    36 reviews

    vip
    5.0

    36 reviews

    Dined on July 4, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful food and great service as always. Attention to details are great!

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Lobby Lounge at Shangri-La, Toronto is rated 4.2 stars by 143 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 15 times today
Experiences are available.
Google Map for Lobby Lounge at Shangri-La, Toronto

188 University Ave, Toronto, ON M5H 0A3

Additional information

  • Cross Street
    Main entrance for the hotel located on Simcoe St
  • Neighbourhood
    Financial District
  • Hours of Operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 am Afternoon Tea Thu–Sun 12:00 pm–5:00 pm
  • Price
    CAN$51 and over
  • Cuisines
    Canadian, Dining Bar, International
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    Valet
  • Public Transit
    Osgoode/St. Andrew
  • Payment Options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive Chef
    TBD
  • Entertainment
    One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine
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  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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