Lobby Lounge at Shangri-La, Toronto

Name: Lobby Lounge at Shangri-La, Toronto
Address: 188 University Ave, Toronto, ON, Canada, M5H 0A3
Telephone: (647) 788-8281
Price range: CAN$51 and over
Rating: 4.7

4.7

135 Reviews

CAN$51 and over

Canadian

Top tags:

Seating in the Lobby Lounge is currently available on a walk in basis. Register when you arrive at the lobby by seeing our host near the bar area. For more information, please contact the hotel directly at 647-788-8281.

The Lobby Lounge is a destination where art and architecture are emphasized. Guests find themselves in the 90-seat Lobby Lounge – an urban living room – where natural light streams through two-story windows highlighting large scale paintings, sculpture and an Italian handcrafted Fazioli piano set amid furniture vignettes in contemporary dove-grey leather sofas and chairs.

Make a reservation

Party Size

2 people

DateTime

Sept 26, 2023

11:00 p.m.

Booked 5 times today

Experiences are available.

Additional information

Dining style
Casual Elegant
Cuisines
Canadian, Dining Bar, International
Hours of Operation
Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 am Afternoon Tea Thu–Sun 12:00 pm–5:00 pm
Phone number
(647) 788-8281
Website
http://www.shangri-la.com/toronto/shangrila/dining
Payment Options
AMEX, Diners Club, Discover, Mastercard, Visa
Dress Code
Casual Dress
Executive Chef
TBD

Location
188 University Ave, Toronto, ON M5H 0A3
Neighbourhood
Financial District
Cross Street
Main entrance for the hotel located on Simcoe St
Parking Details
Valet
Public Transit
Osgoode/St. Andrew
Entertainment
One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Experiences

Afternoon Tea
$98.00 per person
Multiple dates available
Enjoy the season of auspicious new beginnings with loved ones in our Lobby Lounge over Afternoon Tea.

English Breakfast Black Tea
The skill of the master blender is to take teas of unique taste and character and create a composition that bears his signature taste. The original English Breakfast tea was a blend of Ceylon and Indian Assam teas. This rich English Breakfast tea is blended to give a wholesome strong and full bodied cup with a malty aftertaste that finishes with a bitter twinge of tannin. It has a rich sweet and nutty smell, with an air of dryness
Chamomile
A herbal remedy that has been used for centuries, from ancient Greek and Roman times, Chamomile flowers have a pungent, earthy taste and a light mellow cup. This is a caffeine free infusion
Peppermint
A herbal infusion with a light cup and a dominant yet refreshingly soothing mint character that lingers in the mouth. It is ideal to soothe the mind and for those seeking a caffeine free alternative. It has been used as a herb since ancient Egyptian times
Masala Chai
A wonderful mix comprising an Orthodox Flowery Black tea blended with the finest Ceylon spices. A medium bodied cup that has a warm and inviting fragrance and a strong spicy flavour. Masala Chai originated in the Indian subcontinent thousands of years ago. It has four components - spices, milk, sweetener and tea - and is prepared in different ways according to the different regions
Jasmine Tea
Jasmine tea is an excellent kind of floral tea and is the star of the floral tea genus. It has gone through the imprinting process. Imprinting is an ancient art where the tea is naturally imprinted with fresh flowers. This Jasmine tea maintains both the thick and bright flavour of tea and the sweet fragrance of flowers. The bright, yellowish-green tea liquor tastes mellow, thick, refreshing and brisk. The brewed leaves are tender and soft
Darjeeling Black Tea
Darjeeling teas are grown at the foothills of the Himalayas. The brew is full- bodied with a muscatel flavour. It has a sweet Champagne aftertaste, that lingers in your mouth for a long time. The fragrance is uniquely floral
Osmanthus Floral Heritage Tea
Osmanthus flowers are famous in China for their use in making imprinted teas. This ancient art combines fresh flowers with a fine black tea several times to 'imprint' the Osmanthus onto the tea. The result is a wonderful brew that is fragrant and pleasantly light with a slight fruity taste
Tie Guan Yin Tea
Tie Guan Yin is said to have originated in the 18th century in China. The tea liquor is golden colour with hints of natural fragrance, such as orchid. The tea is famous for its rich texture, velvety finish, long lasting aroma, and sweet aftertaste. It is also renowned for its remarkable result to quench thirst and warm the stomach
Assam, Cherideo Purbat Estate Luxury Signature Tea
This tea is from Cherideo Purbat Estate in the Assam district of India. The tranquil charm of soft rolling hills of the Arakan Yoma mountain range adds to the beauty of this estate. Situated in the heart of the ancient capital city of Ahom Dynasty, its cultivas are nourished by the streams that meander through the lush fields, giving the tea a unique character. This tea is strong, full bodied and smooth with a refreshing after taste
Shangri-La Signature Blend Black Tea
The Shangri-la Signature Blend is a Ceylon tea from the Waltrim tea garden. It is a Dimbula region tea which is what made Ceylon tea famous. The tea has a strong smell of fresh roses that blossoms in the morning sunlight. It is brisk and full of flavour and is refreshingly mellow on your palate. The cup has a fine golden – orange to pinkish hue
Green Tea Biluo Tea
This is a famous green tea from the Dongting mountain region near Lake Tai, Jiangsu, China. It is renowned for its delicate taste with a floral aroma

What 135 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.7

4.7 based on recent ratings

4.4Food
4.6Service
4.6Ambience
3.9Value

Noise • Moderate

Loved For

Old Toronto
Great for scenic views

135 Reviews

M
Mushc
Exclusive
2 reviews
5.0
2 reviews
Dined on September 17, 2023
overall5food5service5ambience5
Gorgeous place, delicious &delicate foods, really enjoyed the high tea with my friend, a lovely place for friends meeting! All the staff were very friendly and professional, excellent dining experience!
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OT
OpenTable Diner
Toronto
4 reviews
5.0
4 reviews
Dined on June 2, 2023
overall5food5service5ambience5
We had High Tea and overall end to end experience was great.
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MF
MeaghanF
1 review
5.0
1 review
Dined on May 26, 2023
overall5food5service4ambience5
Amazing experience. The cirque du soleil menu was inventive and memorable. We were full by the end but comfortable1 exactly what you want from a high tea. The lobby is stunning and the live music really added to the experience and ambiance
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MA
MarA
Toronto
16 reviews
4.0
16 reviews
Dined on May 21, 2023
overall4food4service5ambience3
Food is delicious...but it can be noisy as it's all open and hesr alot of noise from the lobby. Service was amazing
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I
Irshad
Calgary
15 reviews
vip
5.0
15 reviews
Dined on May 20, 2023
overall5food5service5ambience5
Amazing food and cocktails and great vibe with music!
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t
tbault
1 review
3.0
1 review
Dined on May 10, 2023
overall3food2service3ambience3
Ce n’était pas à la hauteur de la réputation de l’établissement. Nourriture surgelée et accueil froid..
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g
gogavd
Toronto
2 reviews
4.0
2 reviews
Dined on April 29, 2023
overall4food3service5ambience4
Great service - Natalie was lovely- and good ambiance. Food: the scones and the deserts were good but the savoury finger sandwiches were disappointing (except for the cream cheese and cucumber one) and there wasn’t enough of savoury food to balance the amount of sweets. The tea was delicious and the Prosecco as well.
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MB
MissBeaujolais
Toronto
32 reviews
5.0
32 reviews
Dined on November 7, 2021
overall5food5service5ambience5
Afternoon tea is second to none. Delightful trays of works of art that please both the eyes and the palate. Just wish the piano wasn't hooked to amps, I couldn't hear anything the servers said to me. Would have been nice to hear soothing classical music instead of the Beatles.
1 person found this helpful
SG
SusanG
Toronto
3 reviews
5.0
3 reviews
Dined on October 2, 2021
overall5food5service5ambience5
Possibly the best afternoon tea in Toronto. The food is deliciously and artfully presented—a low-key vibe on a Saturday afternoon.
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D
Dhillon
Toronto
8 reviews
5.0
8 reviews
Dined on September 20, 2021
overall5food5service5ambience5
Service was excellent and food was sooo lovely, we really Enjoyed our experience. Thank you so much
1 person found this helpful
MG
MGBasir
Toronto
50 reviews
vip
4.0
50 reviews
Dined on August 28, 2021
overall4food3service3ambience3
A nice pop up in the Shangri-La during the summer months. It was an okay experience. I would have preferred sitting in the lobby bar to be honest. There wasn't anything available other than vodka and a few food options. A good spot if you're getting a bottle of vodka forsure, but not if you're looking for a bottle of wine or coffee after dinner. The server wasn't overly accommodating, she always said no before she said yes. The DJ was great.
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L
Leila
Toronto
4 reviews
3.0
4 reviews
Dined on August 22, 2021
overall3food3service5ambience5
It was a quiet Sunday evening and we enjoyed the ambience. The waitstaff were extremely respectful as well, and responded to all our questions with care. As vegetarians, the limited options disappointed us, but we did enjoy the chickpea fries and Asian-style cauliflower.
1 person found this helpful
J
Jamie
1 review
3.0
1 review
Dined on August 22, 2021
overall3food5service4ambience2
The food was delicious and had a very nice presentation. Our server was very friendly. However, I was disappointed with the limited, 1-page menu in the lobby lounge (I was told to scan a barcode to see this menu). When I reserved a table on open table, the same page on the site showed the breakfast and full day menu (which was not offered to me even when I asked). So my friend and I ordered what we could. But then, we saw that some customers in the lobby lounge were able to order the breakfast menu. Despite the excellent food, I was very disappointed with this experience. I’ve been here for afternoon tea a few times in the past with no problems. But this particular visit left me quite disappointed.
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RG
RheaGill
Toronto
10 reviews
vip
5.0
10 reviews
Dined on August 21, 2021
overall5food4service5ambience3
The lobby was pretty hot so it was a bit uncomfortable near the end but otherwise everything was great. Our server was wonderful
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C
Clawalk
1 review
5.0
1 review
Dined on August 17, 2021
overall5food5service5ambience5
Most impressive thing was the service. Great food, great patio.
1 person found this helpful
MY
MYC22
Toronto
11 reviews
vip
3.0
11 reviews
Dined on August 9, 2021
overall3food5service4ambience1
It would've been a much better experience if the lobby had air conditioning, it was so hot and my clients and I were sweating.
Is this helpful?
OT
OpenTable Diner
Toronto
3 reviews
4.0
3 reviews
Dined on August 9, 2021
overall4food4service4ambience5
It was a nice first date. The lounge area makes it feel very formal. The service was great and attentive
Is this helpful?
OT
OpenTable Diner
Toronto
5 reviews
vip
5.0
5 reviews
Dined on August 7, 2021
overall5food5service5ambience5
Serving staff were terrific. First class luxury experience.
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MG
ManuelaG
Toronto
1 review
2.0
1 review
Dined on August 6, 2021
overall2food4service1ambience4
I called the day before to request a table, not a couch. My girlfriend is about to give birth so a couch would make it hard for her to reach her food. The day of, we showed up a little bit earlier and got sat in the lobby on a couch. I asked the server if we could move but she said there were no tables available. More than 10 minutes passed and finally we were offered water and ordered coffee. It took the server again a long time to take our order only after I flagged down the host. 30 min after being sat we had not ordered. I was embarrassed to have raved about this place to be left forgotten in a corner. I brought my mother in law here for her wedding anniversary, my mom and sisters for Christmas brunch and I’ve never been so let down as I was yesterday. I was not given ketchup and salt and pepper for my breakfast, I had half my Benny breakfast and was so unimpressed at the service that was no longer hungry. I had to ask twice for my bill. When I called I specifically requested the bill to be given to me. This was not the case. I am very disappointed and will not be returning to this establishment. Pancakes were good though.
1 person found this helpful
OT
OpenTable Diner
Toronto
28 reviews
vip
5.0
28 reviews
Dined on August 2, 2021
overall5food5service5ambience5
Love the vibe here. I can’t stress this enough if you go there I hope you’re lucky enough to have Angela as your server. She honestly is exceptional when it comes to customer experience.
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O
Olgy
Toronto
30 reviews
vip
4.0
30 reviews
Dined on July 25, 2021
overall4food5service4ambience5
Live music last night was excellent. Too bad it ended at 1030p. Great ambience. Place was hot though. That was the only issue really. We will be back for sure.
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OT
OpenTable Diner
Toronto
28 reviews
vip
5.0
28 reviews
Dined on July 24, 2021
overall5food5service5ambience5
If you plan on going here ask for Angela to be your server. She is honestly the best and enhances the customer experience. My friends and I go here regularly and the only person we want serving us is Angela. The two times we’ve had other servers it was a terrible service. She is the only reason we go back.
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OT
OpenTable Diner
Toronto
28 reviews
vip
5.0
28 reviews
Dined on July 10, 2021
overall5food5service5ambience5
Love love love this place. Customer service is always amazing. Love their espresso martinis and the desserts never disappoint
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LT
LauraT
Toronto
9 reviews
vip
5.0
9 reviews
Dined on July 7, 2021
overall5food5service5ambience5
We had a great night Service was excellent Food was so good Cocktails were delicious Thank you
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SK
SueK
Toronto
8 reviews
vip
5.0
8 reviews
Dined on July 7, 2021
overall5food5service5ambience5
Great ambience. Cocktails and food were delicious
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MC
MaCi
Vancouver
19 reviews
vip
5.0
19 reviews
Dined on July 7, 2021
overall5food5service5ambience4
We had an outdoor lunch. Very good food, along with an excellent service. Thank you.
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D
Dayna
Toronto
1 review
5.0
1 review
Dined on July 6, 2021
overall5food5service5ambience3
Food and service was awesome. Felt a little cramped on the upper deck of patio. Narrow walkway and a little close to other guests.
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D
Donna
Toronto
3 reviews
5.0
3 reviews
Dined on July 6, 2021
overall5food5service5ambience5
It was my first time there and will definitely be going back. There is nothing bad I can say about it.
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OT
OpenTable Diner
Toronto
11 reviews
vip
2.0
11 reviews
Dined on July 4, 2021
overall2food4service1ambience5
Was BEAUTIFUL loved their patio space and they utilized it wonderfully. The service although made the experience less appealing. Although our server was wonderful it seemed as if she was covering the entire patio which was kind of hard to find her and communicate anything. The drinks tasted great, and the little food we got was decent as well. I must say the creme brulee was great and the fresh fruit made it even better. I’ll be returning if the service aspect improves
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S
Sunny
1 review
1.0
1 review
Dined on July 4, 2021
overall1food3service4ambience1
We were seated at the tables that were set up on the sidewalk - completely cut off from the rest of the patio. These tables felt like they were an after thought - set up in an effort to be able to seat more people, however it made for a very boring and sour experience. We did not get to experience any of the ambiance or music or high end experience of the actual restaurant and it felt like we were just sitting next to a busy sidewalk and street that could have been anywhere. The reason Shangri-La can charge the prices they charge is because of the high end experience they are supposed to offer. We unfortunately felt ripped off and shoved off to a corner. When you charge your customers 25- 40 $$ per cocktail- you better be providing them with the same experience everyone is getting, otherwise it is just an outrageously priced drink.
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PF
PaulFan
1 review
4.0
1 review
Dined on July 4, 2021
overall4food4service4ambience4
Our dinner date here was great! Chris our server was fantastic and even surprised us with an anniversary desert on the house. The food was tasty and service was prompt. The chef even came by and asked us if we needed anything else. Great experience from the beginning with the warm greetings to the end with smiles.
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K
Kulz
Toronto
35 reviews
vip
5.0
35 reviews
Dined on July 4, 2021
overall5food5service5ambience5
Wonderful food and great service as always. Attention to details are great!
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K
Kulz
Toronto
35 reviews
vip
5.0
35 reviews
Dined on July 2, 2021
overall5food5service5ambience5
Beyond impressive! Everyone loved the food and drinks!
Is this helpful?
CK
ChristinaK
Toronto
1 review
1.0
1 review
Dined on July 1, 2021
overall1food2service1ambience1
Terrible Service -tacky outdoor decorations Only redeeming quality is that the drinks are a good size
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OT
OpenTable Diner
Toronto
1 review
vip
1.0
1 review
Dined on July 1, 2021
overall1food1service1ambience1
We reserved a table and they told us they didn’t have any tables available. We didn’t end up going. Very disappointed.
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K
Kulz
Toronto
35 reviews
vip
5.0
35 reviews
Dined on July 1, 2021
overall5food5service5ambience5
Amazing service again! Greatly appreciate your attention to detail!
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C
Calliecat
Toronto
7 reviews
4.0
7 reviews
Dined on July 1, 2021
overall4food3service4ambience5
We had a very nice meal with wine, the outdoor setup was very pretty and elegant. The prices are on the high side, but the atmosphere is worth it. A great place for a special evening.
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OT
OpenTable Diner
Los Angeles
6 reviews
vip
1.0
6 reviews
Dined on July 1, 2021
overall1food1service1ambience3
This was really disappointing experience from terrible service (the waiter didn’t come to our table for 20 min, brought the wrong wine twice, rushed us out and brought us the wrong bill) to sub par food. The Shangri-la is one of my favourite spots, but I can’t see myself going back anytime soon. BTW I don’t write reviews but this was noteworthy worst dining experience in the past five years!!
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MG
MichaelG
1 review
3.0
1 review
Dined on June 29, 2021
overall3food4service2ambience2
great food but pretty slow and unattentive service. not really worth it.
Is this helpful?
OT
OpenTable Diner
Toronto
4 reviews
5.0
4 reviews
Dined on June 29, 2021
overall5food4service5ambience4
The service was superb. Our waiter Alfie was very helpful and attentive. Although we had to sit at the end of their patio which I thought would give us slow service, nope! Alfie was always just around the corner. Our rib eye wasn’t made right but Alfie took care of that. They really care about customer service here and it shows.
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Safety precautions

Cleaning & sanitising
- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Common areas deep-cleaned daily
- Sanitiser or wipes provided for customers
- Contactless payment available
Physical distancing
- Limited number of seated diners

Screening
- Sick staff prohibited in the workplace

FAQs

Lobby Lounge at Shangri-La, Toronto is rated 4.7 stars by 135 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sept 26, 2023

11:00 p.m.

Booked 5 times today

Experiences are available.

Google Map for Lobby Lounge at Shangri-La, Toronto

188 University Ave, Toronto, ON M5H 0A3

Additional information

Cross Street
Main entrance for the hotel located on Simcoe St
Neighbourhood
Financial District
Hours of Operation
Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–2:00 am Afternoon Tea Thu–Sun 12:00 pm–5:00 pm
Cuisines
Canadian, Dining Bar, International
Dining style
Casual Elegant
Dress Code
Casual Dress
Parking Details
Valet
Public Transit
Osgoode/St. Andrew
Payment Options
AMEX, Diners Club, Discover, Mastercard, Visa
Executive Chef
TBD
Entertainment
One of the most entertaining live music programs in the city starting daily 3-5pm with piano playing during afternoon tea service and followed throughout the evening with live performers.
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gluten-free Options, High Tea, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Website
http://www.shangri-la.com/toronto/shangrila/dining
Phone number
(647) 788-8281

Lobby Lounge at Shangri-La, Toronto

Make a reservation

Additional information

Afternoon Tea

Petite Faim

Sepen

Droma Dresil

Po Cha Dri Millefeuille

Shogo Khatsa

La Boulangerie

Caramelized Banana Bread

Shangri-La Signature Scones

La Pâtisserie

Lemon Grass

Banana

Pomelo

À Partager

Orange & Grapefruit Lotus

Premium Teas

English Breakfast Black Tea

Chamomile

Peppermint

Masala Chai

Jasmine Tea

Darjeeling Black Tea

Osmanthus Floral Heritage Tea

Tie Guan Yin Tea

Assam, Cherideo Purbat Estate Luxury Signature Tea

Shangri-La Signature Blend Black Tea

Green Tea Biluo Tea

Overall ratings and reviews

Loved For

Cleaning & sanitising

Physical distancing

Screening

FAQs

How is Lobby Lounge at Shangri-La, Toronto restaurant rated?

Is Lobby Lounge at Shangri-La, Toronto currently accepting bookings?

Make a reservation

Additional information