LOV DIX30

Review summary

1. X

   Xavier

   Montreal

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Belle ambiance. Excellent service. Les dumplings étaient à tomber par terre!
   

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2. G

   Gérald

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un beau restaurant pour les personnes soucieuses du gluten et des produits laitiers. Très savoureux!
   

   LOV DIX30Responded 3 days ago

   Merci beaucoup pour votre retour ! 🌿 Nous sommes ravis que vous ayez apprécié notre restaurant et nos options adaptées aux personnes soucieuses du gluten et des produits laitiers. C’est un plaisir de savoir que nos plats ont su ravir vos papilles. Au plaisir de vous accueillir à nouveau bientôt ! 💚
   

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3. Y

   Yves

   Montreal

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Très bon service et très bien mangé, belle présentation je recommande...
   

   LOV DIX30Responded 3 days ago

   Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous ayez apprécié le service, la qualité des plats et leur présentation. Votre recommandation nous touche beaucoup, et nous serons heureux de vous accueillir à nouveau pour une autre belle expérience gourmande. 💚
   

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4. C

   Claire

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Le service est impeccable et l’ambiance vraiment agréable. Joli resto ou l’on mange très bien! Le burger au chèvre est délicieux.
   

   LOV DIX30Responded on November 28, 2024

   Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous ayez apprécié le service, l’ambiance et nos plats. Le burger au chèvre est en effet un de nos favoris, et nous sommes heureux qu’il vous ait plu. Au plaisir de vous accueillir à nouveau pour une autre belle expérience gourmande ! 💚
   

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5. V

   Valerie

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, beautiful decor, the service is always top notch. Highly recommend.
   

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6. M

   Mark

   Montreal

   1 review

   3.0

   1 review

   Dined on November 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The food was good, great location, but the service was a little slow. Perhaps this is not the servers fault, but it took 40 m to take our order, and the food was also slow to come after our order. The value was on the expensive side @ about 65$ per person.
   

   LOV DIX30Responded on November 28, 2024

   Thank you for sharing your feedback. We’re glad to hear you enjoyed the food and our great location, but we’re sorry to learn that the service was slower than expected. We understand how waiting for both your order and food can impact the overall experience, and we’ll review this with our team to ensure smoother service in the future. We also appreciate your feedback on value and pricing, and we’ll take it into consideration. Thank you again for your input, and we hope to have the chance to welcome you back for a more seamless dining experience.
   

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7. J

   Jacques

   Montreal

   1 review

   4.0

   1 review

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Vers 8:15 PM la serveuse nous a dit qu’il fallait commander maintenant et que les entrées et plats principaux étaient pour être servi en même temps puisque que la cuisine ferme à 8:30 PM. Nous aurions aimé être avisé avant 8:15 pour pouvoir manger nos plats un après l’autre. Nous nous sommes senti pressé
   

   LOV DIX30Responded on November 25, 2024

   Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés d’apprendre que vous vous êtes sentis pressés en raison du service tardif. Nous comprenons à quel point il aurait été préférable d’être informés plus tôt de la fermeture de la cuisine afin de mieux profiter de votre repas. Nous allons rappeler à notre équipe l’importance de communiquer ces informations de manière proactive pour éviter ce genre de situation à l’avenir. Nous espérons avoir l’occasion de vous accueillir à nouveau pour une expérience plus agréable.
   

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8. M

   Matthew

   New York City

   37 reviews

   2.0

   37 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Ya. Service is horrible. Waited at least 10 minutes to see someone then saw 3 different servers, all asked me the same questions and didn’t bring water or a menu. Last girl I said, you’re the 3rd one to ask, can I have water and a menu. Food was ok, ravioli were good, but seasoning wasn’t balanced. Salmon tartar entree was mediocre at best. Wouldn’t go back and won’t be back. Mainly cause of the horrible service
   

   LOV DIX30Responded on November 21, 2024

   Thank you for sharing your feedback. We sincerely apologize for the poor service you experienced during your visit. This is far from the standard we strive to provide, and we understand how frustrating it must have been to feel overlooked. We’ll address this with our team to ensure better communication and attentiveness moving forward. We’re also sorry to hear that the food did not meet your expectations. Your comments about the ravioli and salmon tartare will be shared with our kitchen team to help us improve. We appreciate your honesty and regret that we weren’t able to provide the experience you deserved.
   

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9. a

   alain

   Montreal

   10 reviews

   4.0

   10 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Tout était très bien (bon repas, gouteux, ...) ... Service très courtois mais un peu long ... Je ne sais pas si c'est le nombre de serveurs pour le nombre de clients (ou qqchse d'autres) ... Sinon nous avons bcp aimé et y retournerons avec plaisir : )
   

   LOV DIX30Responded on November 17, 2024

   Merci beaucoup pour votre retour, Alain ! Nous sommes ravis que vous ayez apprécié votre repas ainsi que le service courtois. 😊 Nous prenons bonne note de votre remarque concernant le temps d’attente et allons analyser ce point pour améliorer l’expérience de nos clients. Votre envie de revenir nous fait très plaisir, et nous serons ravis de vous accueillir à nouveau prochainement ! 🌿
   

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10. M

    Marie-Josee

    Montreal

    2 reviews

    3.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2

    We've been regularly eating at the LOVDix30 restaurant for years. We've brought several family and friends to eat there so they could enjoy well prepared vegan food. Up until recently, it was only vegan options, which we LOVED. Sadly, they've removed at least half of their vegan menu: either completely or switched them out for vegetarian options. Since we are both vegan, the fact that they've done this makes us less enthusiastic about this restaurant than we were before. The item we both really LOVED was their brussel sprout entree which has been removed entirely!! Also some of the now vegetarian options were vegan before and we can't eat those now, not to mention the fact that we can't be 100% sure that our plate really is vegan anymore. As for the service, it was quite obvious that they were overwhelmed and could have used at least 1 more bartender and server for the time we were there. We ordered cocktails and also a bottle wine and received our entrees before either of these was brought to our table. When I mentioned this to a member of the service staff, both our cocktails AND wine were brought to the table at the same time, which was awkward. Usually, cocktails are served before the entree and, once finished, the entree usually arrives a few minutes later. To have everything brought at once like this was less than ideal. Overall I was disappointed that our favorite restaurant has changed so much and not necessarily for the best.
    

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