Mastro's Steakhouse - Chicago

4.6
4193 reviews
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$50 and over
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Steakhouse
Top tags:
  • Special Occasion
  • Good for a Date
  • Good for Anniversaries
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
What 4193 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.6
Ambience
4.2
Value
Noise · Moderate
90% of people would recommend it to a friend
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AJ
Chicago
6 reviews
Dined 4 days ago
Overall 4Food 4Service 4Ambience 2

Robbie was a great server. Dinner and ambiance was nice even after the commotion that took place in the main dining room.

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JB
1 review
Dined 5 days ago
Overall 3Food 4Service 4Ambience 5

Neutral on recommendation...I had reservations for 7:15 on my wife's birthday,we arrived about and hr and 20 minutes early. We were told we could have a seat in the bar for drinks until it was closer to that time. At 7:13 I left the bar to remind the receptionist we were still at the bar..not eating and ready when the were ready to seat us. At this point even the bartender had only checked on us once after sitting for over an hour. At 7:25 once leaving the bar again was told we would be seated shortly....but it wasn't until I when back to the front @ 7:42 and the receptionist saw the look on my face before we were immediately seated. More disappointed in the service than anything else. We eat all over the city of Chicago, and usually dine at Ruth Chris right up the street.My wife's first time here after following you on Instagram

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SS
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

The atmosphere was excellent! The staff reach out after after dining which was a very nice gesture. And the food was top notch

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C
Chicago
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

A great place for an intimate date. Great food and service!

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OT
Chicago
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Where do I start....Jeff omg the service he delivered was amazing and made us felt so welcomed like if we’d always known eachother. The Calamari was to die for, it literally melted in my mouth. All the food was cooked to perfection!! This is definitely our new date spot. Can’t say enough good stuff about this place.

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B
Chicago
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Had another great time at your restaurant. Always a pleasure to to dine there.

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Q
1 review
Dined 5 days ago
Overall 5Food 5Service 5Ambience 4

Good food and good server (Hey Chris!). Took my lady for her bday and she loved the place. Lets say this...she WAS a vegetarian before I took her here, lol. And the whipped cream, mmmmm! Just order that for dessert and you'll be satisfied. Had a rowdy couple behind us and the heat was on full blast there but overall, damn good place. Will be back soon...and you should come too!

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AP
Chicago
6 reviews
Dined 5 days ago
Overall 5Food 5Service 5Ambience 5

Our waiter was amazing and on top of everything

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OT
Los Angeles
1 review
Dined 5 days ago
Overall 3Food 5Service 4Ambience 5

Hostess was not pleasant. Bathrooms were dirty.

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OT
Chicago
2 reviews
Dined 5 days ago
Overall 3Food 4Service 5Ambience 1

the place is so crowded with high top tables its nuts

Go to Joe’s,the number of high top tables in the bar area makes sense!

My server was great- the experience overall poor

Food is tasty but too packed

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MW
Kansas City
5 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

We had a great dinner celebration at Mastro’s. We were in town for a baby moon and wanted a nice place where we wouldn’t be rushed through the courses. Our server was amazing! I wish I remembered his name but he took care of every detail and was definitely a pro. Every bit of our meal was delicious, from a crab cake appetizer, to the best lobster bisque ever, to gooey butter cake. Definitely come hungry and expect to have some to take home as well. It’s pricey, but great for a special occasion!

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E
Chicago
21 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Service was top notch. Food was prepared correctly. The did not disappoint!

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OT
1 review
Dined 6 days ago
Overall 2Food 2Service 3Ambience 3

Despite making a reservation weeks in advance and noting that we were celebrating a family occasion, and despite a call to confirm, We were seated in what was perhaps the worst table in the entire restaurant right in front of the kitchen. We complained and we were moved which helped. Our server was engaged but not very attentive. We shouldn’t have to ask for bread or water at an establishment like this. The food was mediocre for the price. Many other, better options in Chicago.

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TM
Chicago
1 review
Dined 6 days ago
Overall 4Food 4Service 5Ambience 2

Great food and service. We were seated in the up stairs dining room which was dull and dreary. No ambience at all in the room.

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KS
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Great and classy place. Great for showing off the town to visitors. The carb cakes were delicious!

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KF
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Great ambiance, great food, and great service. I thoroughly enjoyed the experience.

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CL
Indiana
1 review
Dined 6 days ago
Overall 4Food 5Service 5Ambience 4

Bone - in Ribeye was great steak for the $. Lauren was a fabulous server. Large potions for sides to share.

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OT
Chicago
5 reviews
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

This place was very nice and sophisticated. I loved the ambiance and the food was delicious. I ordered an 8oz filet with garlic mashed potatoes, although I asked for medium well my steak looked more well done but still very good. I also ordered the tuna tartare, loved all the flavors and had just enough kick to it. I will definitely be coming back here again.

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OT
Chicago
1 review
Dined 6 days ago
Overall 4Food 4Service 4Ambience 4

Went for post Valentine's Day dinner. We had been many times before. Everything was still the same. Would recommend for dinner

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TS
Chicago
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Food was great. Atmosphere was great. Even when part of my order was incorrect, waitstaff was prompt to get it right and also comped a dessert. Would definitely look to return here in the future!

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OT
Chicago
1 review
Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Always an enjoyable experience and excellent food and service. Can’t wait to go back!

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OT
Chicago
1 review
Dined 7 days ago
Overall 2Food 1Service 4Ambience 4

Been there before, very disappointed this time. Steaks were just ok and Mac and cheese wasn’t. Cocktail that was referred to me was way to sweet I said that and she did nothing. Not worth the money

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OT
Charleston
6 reviews
Dined 7 days ago
Overall 2Food 1Service 3Ambience 3

This is 2nd time I’ve gone here after my first experience was terrible. And it didn’t disappoint. It was another bad experience. Food wasn’t good. My steak was over cooked and it didn’t have any flavor to it. Scallop potatoes were prob the worst things I’ve ever had at a high end restaurant. Wife got the salmon and she only ate a few bites because it wasn’t cooked correctly and possibly a bad piece of salmon. One good thing was the breadsticks came out nice and hot, and the place wasn’t busy, and I understand why. Who would want to come to a place where they’re 0-2 for me, which I’m sure they have drawn a lot of people away with poor food.
I’ll never go back to any Mastro’s ever again.

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OT
Chicago
7 reviews
Dined on February 15, 2019
Overall 5Food 5Service 5Ambience 5

Very good service, and the food was outstanding. My steak was cooked perfectly.

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AJ
1 review
Dined on February 15, 2019
Overall 5Food 5Service 5Ambience 4

The lemon drop is a must have. Great service. Very nice.

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BB
Seattle
1 review
Dined on February 15, 2019
Overall 5Food 5Service 5Ambience 5

First class experience as always

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OT
Austin
1 review
Dined on February 15, 2019
Overall 4Food 3Service 4Ambience 4

Overall very nice place for a Valentine’s date. Service and ambiance were very good but the food was not as good as I had hoped for. We asked for the leftovers to go and they forgot to package the steak!! I doubt we would return for the food but they did have a lounge downstairs which seemed fun.

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AG
Chicago
2 reviews
Dined on February 14, 2019
Overall 5Food 5Service 4Ambience 5

Valentines day

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T
Chicago
5 reviews
Dined on February 14, 2019
Overall 5Food 5Service 5Ambience 5

Love this restaurant always friendly service

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OT
Chicago
2 reviews
Dined on February 14, 2019
Overall 5Food 5Service 5Ambience 5

Service was precise and outstanding. Will dine again. Matter of fact it was my first time there and It was amazing food is delicious. Will be back

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OT
1 review
Dined on February 14, 2019
Overall 5Food 5Service 5Ambience 5

It was great it never disappoints me great food great environment and great service

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BW
1 review
Dined on February 14, 2019
Overall 4Food 5Service 5Ambience 4

They mismanaged the time. We had to wait 45 minutes after our scheduled reservation. However, our server was amazing and so was the food. The portion sizes were a little small for the appetizers and entrees, but huge dessert portions.

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t
Chicago
1 review
Dined on February 13, 2019
Overall 5Food 5Service 5Ambience 5

Very nice elegant, classy, clean, superb restaurant!

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MS
1 review
Dined on February 13, 2019
Overall 5Food 5Service 5Ambience 5

Always one of my favorites! Great all around experience

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OT
Denver
2 reviews
Dined on February 12, 2019
Overall 5Food 5Service 4Ambience 5

Belated Christmas celebration

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B
Milwaukee
2 reviews
Dined on February 10, 2019
Overall 2Food 2Service 1Ambience 5

Nice place with good ambiance, but my steak came out COLD, and I never saw my waiter after I placed my order. Someone else brought the food and I had to flag down some guy in a suit that was walking around checking on the staff to complain. They brought me a new steak that was hot but well undercooked. So all in all I didn’t get to eat with my wife. I never had a waiter, just a water guy, who did a good job, and didn’t eat what I wanted. But I got to pay full pop, so atleast I got to enjoy some of the experience.

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BG
Chicago
1 review
Dined on February 10, 2019
Overall 5Food 5Service 5Ambience 5

Great dinner as always. Great service other than the hostess who needs to be a little more polite to customers. Too loud as always but food made up for it

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OT
1 review
Dined on February 10, 2019
Overall 5Food 5Service 5Ambience 5

Excellent service, people and food. The noise level was perfect. A very enjoyable evening and our server was the best.

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IB
Milwaukee
11 reviews
Dined on February 10, 2019
Overall 3Food 4Service 4Ambience 3

Our frame of reference is the Las Vegas location. That’s important. In Chicago, we found the greet staff stuffy and expressionless. Ambiance was fine but think typical upscale steakhouse in Chicago and there you go. Food was good but not excellent. My steak was overcooked and my wife’s was properly cooked but it wasn’t hot when served. Sides, drinks, and dessert were a push. Our server and help staff were great.

The Las Vegas location has a much better ambiance and setting. Staff are friendlier. Food is better and always done properly. We’ve been to the Vegas location numerous times and haven’t been let down once.

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OT
Chicago
4 reviews
Dined on February 10, 2019
Overall 5Food 5Service 5Ambience 5

Mastro’s was lovely as usual. We love to sit in the bar and listen to the live music. The band was great. Our waiter was kind and informative. The seared scallops, filet, and butter cake did not disappoint. Definitely our favorite steakhouse in the city. The quality is always the same, and that’s important.

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