Mastro's Steakhouse - Chicago
Robbie was a great server. Dinner and ambiance was nice even after the commotion that took place in the main dining room.
Neutral on recommendation...I had reservations for 7:15 on my wife's birthday,we arrived about and hr and 20 minutes early. We were told we could have a seat in the bar for drinks until it was closer to that time. At 7:13 I left the bar to remind the receptionist we were still at the bar..not eating and ready when the were ready to seat us. At this point even the bartender had only checked on us once after sitting for over an hour. At 7:25 once leaving the bar again was told we would be seated shortly....but it wasn't until I when back to the front @ 7:42 and the receptionist saw the look on my face before we were immediately seated. More disappointed in the service than anything else. We eat all over the city of Chicago, and usually dine at Ruth Chris right up the street.My wife's first time here after following you on Instagram
The atmosphere was excellent! The staff reach out after after dining which was a very nice gesture. And the food was top notch
A great place for an intimate date. Great food and service!
Where do I start....Jeff omg the service he delivered was amazing and made us felt so welcomed like if we’d always known eachother. The Calamari was to die for, it literally melted in my mouth. All the food was cooked to perfection!! This is definitely our new date spot. Can’t say enough good stuff about this place.
Had another great time at your restaurant. Always a pleasure to to dine there.
Good food and good server (Hey Chris!). Took my lady for her bday and she loved the place. Lets say this...she WAS a vegetarian before I took her here, lol. And the whipped cream, mmmmm! Just order that for dessert and you'll be satisfied. Had a rowdy couple behind us and the heat was on full blast there but overall, damn good place. Will be back soon...and you should come too!
Our waiter was amazing and on top of everything
Hostess was not pleasant. Bathrooms were dirty.
the place is so crowded with high top tables its nuts
Go to Joe’s,the number of high top tables in the bar area makes sense!
My server was great- the experience overall poor
Food is tasty but too packed
We had a great dinner celebration at Mastro’s. We were in town for a baby moon and wanted a nice place where we wouldn’t be rushed through the courses. Our server was amazing! I wish I remembered his name but he took care of every detail and was definitely a pro. Every bit of our meal was delicious, from a crab cake appetizer, to the best lobster bisque ever, to gooey butter cake. Definitely come hungry and expect to have some to take home as well. It’s pricey, but great for a special occasion!
Service was top notch. Food was prepared correctly. The did not disappoint!
Despite making a reservation weeks in advance and noting that we were celebrating a family occasion, and despite a call to confirm, We were seated in what was perhaps the worst table in the entire restaurant right in front of the kitchen. We complained and we were moved which helped. Our server was engaged but not very attentive. We shouldn’t have to ask for bread or water at an establishment like this. The food was mediocre for the price. Many other, better options in Chicago.
Great food and service. We were seated in the up stairs dining room which was dull and dreary. No ambience at all in the room.
Great and classy place. Great for showing off the town to visitors. The carb cakes were delicious!
Great ambiance, great food, and great service. I thoroughly enjoyed the experience.
Bone - in Ribeye was great steak for the $. Lauren was a fabulous server. Large potions for sides to share.
This place was very nice and sophisticated. I loved the ambiance and the food was delicious. I ordered an 8oz filet with garlic mashed potatoes, although I asked for medium well my steak looked more well done but still very good. I also ordered the tuna tartare, loved all the flavors and had just enough kick to it. I will definitely be coming back here again.
Went for post Valentine's Day dinner. We had been many times before. Everything was still the same. Would recommend for dinner
Food was great. Atmosphere was great. Even when part of my order was incorrect, waitstaff was prompt to get it right and also comped a dessert. Would definitely look to return here in the future!
Always an enjoyable experience and excellent food and service. Can’t wait to go back!
Been there before, very disappointed this time. Steaks were just ok and Mac and cheese wasn’t. Cocktail that was referred to me was way to sweet I said that and she did nothing. Not worth the money
This is 2nd time I’ve gone here after my first experience was terrible. And it didn’t disappoint. It was another bad experience. Food wasn’t good. My steak was over cooked and it didn’t have any flavor to it. Scallop potatoes were prob the worst things I’ve ever had at a high end restaurant. Wife got the salmon and she only ate a few bites because it wasn’t cooked correctly and possibly a bad piece of salmon. One good thing was the breadsticks came out nice and hot, and the place wasn’t busy, and I understand why. Who would want to come to a place where they’re 0-2 for me, which I’m sure they have drawn a lot of people away with poor food.
I’ll never go back to any Mastro’s ever again.
Very good service, and the food was outstanding. My steak was cooked perfectly.
The lemon drop is a must have. Great service. Very nice.
First class experience as always
Overall very nice place for a Valentine’s date. Service and ambiance were very good but the food was not as good as I had hoped for. We asked for the leftovers to go and they forgot to package the steak!! I doubt we would return for the food but they did have a lounge downstairs which seemed fun.
Love this restaurant always friendly service
Service was precise and outstanding. Will dine again. Matter of fact it was my first time there and It was amazing food is delicious. Will be back
It was great it never disappoints me great food great environment and great service
They mismanaged the time. We had to wait 45 minutes after our scheduled reservation. However, our server was amazing and so was the food. The portion sizes were a little small for the appetizers and entrees, but huge dessert portions.
Very nice elegant, classy, clean, superb restaurant!
Always one of my favorites! Great all around experience
Belated Christmas celebration
Nice place with good ambiance, but my steak came out COLD, and I never saw my waiter after I placed my order. Someone else brought the food and I had to flag down some guy in a suit that was walking around checking on the staff to complain. They brought me a new steak that was hot but well undercooked. So all in all I didn’t get to eat with my wife. I never had a waiter, just a water guy, who did a good job, and didn’t eat what I wanted. But I got to pay full pop, so atleast I got to enjoy some of the experience.
Great dinner as always. Great service other than the hostess who needs to be a little more polite to customers. Too loud as always but food made up for it
Excellent service, people and food. The noise level was perfect. A very enjoyable evening and our server was the best.
Our frame of reference is the Las Vegas location. That’s important. In Chicago, we found the greet staff stuffy and expressionless. Ambiance was fine but think typical upscale steakhouse in Chicago and there you go. Food was good but not excellent. My steak was overcooked and my wife’s was properly cooked but it wasn’t hot when served. Sides, drinks, and dessert were a push. Our server and help staff were great.
The Las Vegas location has a much better ambiance and setting. Staff are friendlier. Food is better and always done properly. We’ve been to the Vegas location numerous times and haven’t been let down once.
Mastro’s was lovely as usual. We love to sit in the bar and listen to the live music. The band was great. Our waiter was kind and informative. The seared scallops, filet, and butter cake did not disappoint. Definitely our favorite steakhouse in the city. The quality is always the same, and that’s important.