Mastro's Steakhouse - New York City

4.7
3730 reviews
$50 and over
Steak
Mastro’s collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.

Support Mastro's Steakhouse - New York City during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Proof of vaccination required to dine indoors
What 3730 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
Food
4.6
Service
4.5
Ambience
4.3
Value
Noise · Moderate
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a
vipalina
New York Area
132 reviews
Dined 20 hours ago
Overall3Food5Service3Ambience5

The food was really good. Our waiter had to come back every single time to confirm what we ordered as he was constantly forgetting. We ordered the lobster bisque which was delicious, but cold. The waiter did not come over for 20 minutes or checked on us so we had to eat the soup cold. It took a very long time to get out steak and side dishes, but everything was delicious. Super slow service and we did not want to order the desserts because we were just done waiting. After dinner we moved to the bar for drinks and were kind of ignored. Everything smelled like dirty cleaning rags at the bar. The bartender was really nice to us after. Not the place I would go back to again.

TB
TheBoy
Birmingham
3 reviews
Dined 21 hours ago
Overall5Food5Service5Ambience5

Amazing as always, thank you all.

P
vipPrimadonna
New York Area
18 reviews
Dined a day ago
Overall5Food5Service5Ambience5

Wonderful as always!!! Michelle our waitress is the best..,she always remember how we like our cocktail to our food..,everyone is on point even Dominic the security guard…

M
Mahogany
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

The staff was very understanding and nice! I enjoyed my birthday! I was late and they still made it possible to seat me and my group. Will recommend

OT
OpenTable Diner
Chicago
1 review
Dined 2 days ago
Overall5Food5Service5Ambience4

Came here for my birthday. The food was amazing. I loved everything about this restaurant.

OT
OpenTable Diner
Seattle
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

It was a birthday dinner and was really lovely all around

OT
OpenTable Diner
Toledo
1 review
Dined 2 days ago
Overall4Food4Service4Ambience3

It was my birthday, sad the restaurant didn’t know but had a good time.

CH
CrystalH
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

The food is exceptional. The ambiance is beautiful and the service was great.

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

Great service.. love the experience..

OT
OpenTable Diner
San Francisco
5 reviews
Dined 3 days ago
Overall5Food5Service5Ambience5

Love Mastro’s; it’s always great!

B
vipButton
New York Area
26 reviews
Dined 4 days ago
Overall2Food2Service2Ambience3

This was a tremendously disappointing experience from the start. Difficult times are no excuse for poor customer service. The food did not live up to any past experiences and the restaurant policy of not seating complete parties when 90% of the tables are empty is not a good way to start an evening.

OT
vipOpenTable Diner
New York Area
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

The perfect spot to have a romantic dinner or celebrate a birthday

MF
MFY1
San Francisco
11 reviews
Dined on January 8, 2022
Overall5Food5Service5Ambience5

Good and service were great. Live music playing was playing, though the volume was a little loud

AR
AndyR
1 review
Dined on January 7, 2022
Overall5Food5Service5Ambience5

Amazing highly recommend from the service to the food the mixed cocktails bathroom attendant overall 5 stars best steakhouse in the city

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 2, 2022
Overall3Food3Service5Ambience3

Recommend requesting a table or high-top closer to the piano. We were seated next to the bar where the servers pick up their drinks; terrible seat. The steaks were ok, however, the wine was excellent and the wait staff was too.

OT
OpenTable Diner
Los Angeles
1 review
Dined on January 2, 2022
Overall5Food5Service5Ambience5

Amazing!
Craving satisfied 🥰

OT
OpenTable Diner
San Francisco
2 reviews
Dined on January 1, 2022
Overall4Food4Service4Ambience3

Muy bueno pero no nos dijeron q los hombres tenían q ir bien vestidos

Report
OT
OpenTable Diner
1 review
Dined on January 1, 2022
Overall5Food4Service5Ambience5

The restaurant was so elegant and nice. The workers were all sweet and respectful. I enjoyed the food and scenery of the restaurant.

OV
OdetteV
Mexico City
1 review
Dined on December 31, 2021
Overall5Food5Service5Ambience5

La cantante tiene una voz espectacular! El servicio super amable! La comida y el vino delicioso! Sin duda es un lugar que recomendaré!

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LC
LisaC
New York Area
3 reviews
Dined on December 31, 2021
Overall2Food2Service4Ambience3

The service has gone downhill. Our server did a good job, but the rest of the team was lacking. We arrived early for our reservation, & was made to wait because our table was occupied. There were open tables everywhere & ended up waiting next to an empty table, that actually was ours, after we asked 3 times for an update. Tried to go to the downstairs bar to wait. We got seats & the bartenders completely ignored us after they cleared the seats for us, so we left to the upstair bar. Our server, Brice, was helpful, pleasant,& efficient with everything. We are disappointed about little things like not offering black pepper with our salad from food runner & no dress code at all was upheld. Music was great & the restaurant was festive! With these steps of service missed & no dress code, it didn’t live up to the name Maestros that we’ve come know.

OT
vipOpenTable Diner
Dallas
5 reviews
Dined on December 31, 2021
Overall3Food3Service3Ambience3

Overpriced and not that tasty.

M
vipMoelikes2dine
New York Area
12 reviews
Dined on December 31, 2021
Overall4Food4Service5Ambience4

Nice place to dine. Nice ambience and the service was top notch. Definitely will dine here again.

MA
MasielA
New York Area
4 reviews
Dined on December 30, 2021
Overall4Food5Service4Ambience3

Good food. But really crowded and loud

CS
CarissaS
1 review
Dined on December 30, 2021
Overall5Food5Service5Ambience5

Delicious! Lobster potatoes out of this world. Get the butter cake.

MS
MaryS
New York Area
1 review
Dined on December 30, 2021
Overall5Food5Service5Ambience5

Fantastic dinner with the family at Mastro’s last night. Our meals were delicious, staff was wonderful and ambiance was most enjoyable. Looking forward to returning soon.

OT
OpenTable Diner
New York Area
2 reviews
Dined on December 28, 2021
Overall5Food5Service5Ambience5

Ottimo posto. Bella atmosfera e poi non affollato xchè i non vaccinati nn possono entrare e mangiano fuori.
Cibo buonissimo. In 2 con 1 cocktail di gamberi, 2 filetti alla griglia e un sorbetto (bevendo solo birra) abbiamo speso solo 400 dollari. Regalatooooooo. Torneremo sicuramente.

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J
Jerry
Orlando
2 reviews
Dined on December 28, 2021
Overall2Food3Service1Ambience4

My family of four had dinner there last night. The entire meal felt rushed. We had a large seafood tower to start with which was good but not excellent. The soups came next and while everyone was only have finished, they brought out the main courses of the various steaks and fish that we ordered. They all saw that we were not ready but simply pushed the soups to the side and put the main course in front of us. No apologies; no thoughts to offer any solution. Obviously, we ended up eating the main courses and never got back to soup
This meal was not inexpensive and we expected a very high bill- came to about $650 for the family. Can you imagine spending that kind of money for a rushed meal with rude, arrogant waiters?
Unacceptable. I did not want to make a scene at the restaurant but the very least they could have done was apologize and not charge for the soups!!
So, not rushing back.

JM
vipJennM
Las Vegas
10 reviews
Dined on December 28, 2021
Overall4Food5Service5Ambience5

The service and food were excellent! Would’ve been the perfect evening except for the ladies’ bathroom attendant on the lower floor who was extremely rude and ruined the whole experience. Will never go back again!

OT
vipOpenTable Diner
9 reviews
Dined on December 27, 2021
Overall5Food5Service5Ambience5

First time in New York, food was out of this world. Will recommend to all our friends and family. Will definitely be back ❤️ Excellent service

SB
vipSimonB
New York Area
5 reviews
Dined on December 25, 2021
Overall1Food2Service1Ambience4

Birthday dinner for the wife. Hostess tried to put us right in front of the piano. The tomatoes and burrata was tasteless, very little sauce. We got the wagyu tomahawk, asked for medium, it came rare. There was no seasoning on the steak.

The service was horrible, lots of employees walking around looking busy but doing nothing. I had to ask to bring me the bread, I had to ask for drink refills.

The best things we had was the creamy spinach and butter cake.

N
vipNomad1h
Las Vegas
34 reviews
Dined on December 25, 2021
Overall5Food5Service5Ambience5

We had a celebration at Mastro’s and it was epic on every level. They had live music, great drinks, and a solid menu. The steaks were cooked perfectly and the service was outstanding. Come here for a meal you won’t soon forget.

A
Asia
New York Area
2 reviews
Dined on December 25, 2021
Overall4Food5Service4Ambience3

Amazing food. A bit to crowed especially during a pandemic. But I really enjoyed it. Will be attending again.

OT
OpenTable Diner
1 review
Dined on December 25, 2021
Overall5Food5Service5Ambience5

Had Xmas dinner and it was wonderful Steak was made perfect Lobster Mac and cheese incredible I must come back and eat here again will recommend to friends and family

LN
LillianaN
1 review
Dined on December 25, 2021
Overall5Food5Service5Ambience3

Our waiter was outstanding. He’s the reason I’m giving it 5 stars. The hostess on the other hand gave me a difficult time when I expressed discontent with the seating arrangements. It was my boyfriends birthday and it happened to be Christmas as well, I chose Mastros because I figured it would have been an elite experience given it’s reputable reputation. She tried to sit us in an awful table directly next to a plate area and also an area filled with children. As a mother of two I specifically got a babysitter to avoid noise and when I asked her to find us a more intimate setting she refused. Overall our waiter made up for the discontent and disappointment.

VT
VTCyn
New York Area
4 reviews
Dined on December 25, 2021
Overall5Food5Service5Ambience5

Professional, welcoming, informed, and attentive staff, excellent food, great timing between courses so you don't feel overstuffed. Our party of two shared an entree, a salad, a side, and dessert, and had plenty of food. So though the prices look crazy high, consider that it can feed two. They do charge extra for bread service, and the fancy butters that are offered for the steak are also an extra charge. Live music from the piano was pleasant.

JL
vipJenniferL
Phoenix
12 reviews
Dined on December 25, 2021
Overall3Food2Service4Ambience4

We had reservations here on Christmas. We were seated promptly when we arrived at a high top table. The place was pretty busy. Our server was nice. I ordered salmon (because I don't eat steak), my husband got a steak. We got garlic mashed potatoes and asparagus as our sides and we did the bread service as well. I enjoyed the bread but wish they had brought more butter for it. The 2 side dishes were really good. My salmon... was gross. It had a super weird consistency to it - almost gelatinous. It did not sit well and I would never order it again. Also, the prices here are really high. It was ok for a one time special event but do yourself a favor and do not order the salmon.

TW
TWilli
1 review
Dined on December 25, 2021
Overall3Food3Service1Ambience5

We had very poor service. Ordered a steak M and it came MR and when it was sent back it came back MW. This happens, but the server treated me like I was ignorant and I didn’t know what M was, while my husband ordered the same and his was perfect! That said, the manager made it right, taking off the meal that we didn’t eat plus a little extra. We will not be back.

KR
KhalilR
1 review
Dined on December 24, 2021
Overall5Food5Service5Ambience5

It was amazing the service was impeccable food well done and amazing will definitely go again

NM
vipNicholeM
New York Area
6 reviews
Dined on December 24, 2021
Overall4Food5Service4Ambience4

Came with the family for Christmas Eve dinner. Amazing food per usual, the garlic mash is phenomenal! Butter cake is delish and the lemon drop is to die for. Love Mastros. Thanks for having us

OT
OpenTable Diner
1 review
Dined on December 24, 2021
Overall2Food2Service2Ambience5

My waiter was talking in a very aggressive (his tone was very shouting and my ear hurt) and rushing thing out, and was not what I experienced in other steakhouse restaurant.

I was also sitting right next to their back door, and they were constantly dropping utensils, plates, plate tables creating loud noise (my husband and I was startled multiple times) and they even pushed the temporary wall right next to our table so we almost spilled our drinks. The waiters are speaking so loud to each other in Spanish and me and my husband could not hear what each other said.

The appetizer and wine was just perfect! but the steak, lobster, and the side was very very salty. I mean almost like they were marinated in salt. I love salty food but they were just too salty :(
The quality of steak and lobster was amazing but our steak was burnt outside and it tasted like burnt meat.

Atmosphere was really nice.

FAQs

You can order delivery directly from Mastro's Steakhouse - New York City using the Order Online button. Mastro's Steakhouse - New York City also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - New York City also offers takeout which you can order by calling the restaurant at (212) 459-1222.

Mastro's Steakhouse - New York City is rated 4.7 stars by 3730 OpenTable diners.

Mastro's Steakhouse - New York City does offer gift cards which you can purchase here https://mastrosrestaurants.cashstar.com/gift-card/buy/?ref=OT4.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.