Mastro's Steakhouse - San Francisco
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Proof of vaccination required to dine indoors
Very nice evening. Awesome dinner. Great live music. Waiter was very diligent.
Wait to get served was long, understaffed, our bill was charged I/3 of what was supposed to be, we informed the waiter and they recharged us correctly. Food was fantastic!
Best steaks, seafood and cocktails
We went to celebrate my husband’s birthday and he did not disappoint everything was delicious!
Everyone was great and Lisa our server was so amazing and very kind.
Great ambiance overall…food was delicious! Got the medium rare 8 Oz filet while others got the bone-in ribeye and it was cooked just right! Sides of Caesar salad, garlic mashed potatoes and asparagus were great pairings to our entree. A bit disappointed that we had to pay for bread (thought it came with the table). Also fyi- corkage fee is $50. Overall an enjoyable experience- butter cake was suppose to be “life-changing” but more like hip-changing..still a must try!
This dinner was perfect. I came out with my friend for her 40th birthday and she was so happy with the experience that she cried. The food was great, the wine selection was awesome, and the music was so fun. Tanya was the best of everything and made the experience one we would never forget. Would come ten times over because of the way she made us feel so welcomed and comfortable.
This is my second visit (Scottsdale, AZ.) to the chain and first to the SF location. Great steaks and overall service. Ordered the 8 oz A5 Wagyu, 22oz Rib Eye, Double lobster tails, lobster Mac, salads, bone marrow and oysters. All food prepared and served to perfection, prices are high considering it’s entirely ala cart but reasonable for portions and quality. Sides are definitely shareable so don’t over order. I definitely would recommend and go back again.
Thanksgiving dinner for two
Excellent service and overall experience. Will definitely return. Food was very good but was served somewhat cold. Didn’t bother to mention it or send it back.
Awesome live music
My guests and I were treated to exceptional service from the moment we arrived and throughout the entire dining experience. The food was truly excellent. Customer service goes a long way. Thank you Mastros for keeping that in mind!
Everything was good except the waiter did up sale us somethings we didn’t order or we ordered and he put 3 on the order, other than that great food great time!!
Came here for the first time for my 30th birthday celebration with family. We all loved the food and appreciated the great service.
It was a busy evening, live music which was fantastic, good cocktails and food was great. My only complaint was that my salmon was WAY undercooked, almost raw. I didn't have the opportunity to let the waitress know because I didn't see her for almost 22 minutes after our food came. At that point I decided not to say anything because everyone else in our party was 3/4 way through there food. I filled up on the sides we ordered and a bit of my husbands steak. I have dined with Mastro's several times in different locations and it is always a treat!
Always a great experience here from start to finish.
Walking into this lovely establishment with nice ambiance, but gets crowded easily while waiting for a table. Elevator takes you up to the second level where you walk into a dark low lighting too and sit down to nice setting and cute table lights. Waiter was hard to understand especially with mask. Drinks are large pours which are great but waiter poured it wrong and decided to stick his finger in the drink to pull out the fruit and still served it to us without question. We made a comment and he ignored it. Then dinner served with cold food, steak was cooked to medium as requested but cold and then manager tried to fix with heating up the steak and plate. Now food so hot burn your mouth hot. The lobster Mac and cheese was cold and hard to eat. My wife’s food cold as well but she was so hungry left it alone and didn’t say anything but manager could tell we were upset and done and took her plate for free and tried to make it up with desserts. Manager was very nice and tried to help but waiter never came to check on us. Maybe the waiter is the main problem.
Welcoming and accommodating. Drinks were strong, food was hot and delicious! Walkable from Hotel.
Beautiful night in SanFrancisco.
Everything was prepared perfectly and came to the table hot.
We went here for my boyfriends birthday with some friends. He loves steak! We had the best meal! The service was amazing which made the experience that much better. We can’t wait to come back!
We ordered the A5 Japanese wagyu steaks (a filet and a 10-oz NY strip). We had to send back the NY strip because it was WAY undercooked. Though the filet wasn’t as undercooked as the NY, it was definitely more rare/medium rare than the medium temperature I’d asked for.
Additionally, the twin lobster tails were hit and miss. One was great; the other, overly soft and fishy-tasting.
On the bright side, the lobster mashed potatoes were great, and the lobster bisque was the best I’ve ever eaten.
Our waiter was out of it. It seemed like he had just drank 50 cups of coffee. He continued to make errors starting with our drinks. He was just not paying attention. The service was not that bad with the others but my Son's steak had to be re-done 3 times and after he got the third round he just gave up. My steak was $70. and it was good but not worth it.
Amazing! Such great service and food
Best atmosphere, best service, best food and drink. This was my 5th time here and can't wait for the next one.
The staff was very good professional courteous helpful and went the extra mile
The manager was amazing, the server also tended to us. Changed our table seating when we wanted a private table. Very nice and the food was amazing.
Experience was great
We have only been to Mastro’s multiple locations in LA and when we heard one was opening in SF, we had to give it a shot but took us 2 years to get there. And …
From Seafood Tower to bone-in filet to decadent desserts… an exquisite & amazing gastronomic experience that I wish all in this world could also encounter! Blessed to have celebrated with my son on his 24th birthday. Thank you Mastro’s!
Everything was perfect.
We were celebrating 2 anniversaries ours and our son.s. We,ve been here before and everythinsgs good. I have high expectations on our steaks. I ordered the "Wagyu
Tomahalwk 40oz. and it was disappointing its tough like leather can't eat it just brought it home. The other Rib Eye was ordered medium rare but had to send back to the kitchen because its done medium well. In other words I paid top dollars and its not worth it.
Friendly staff and service. Good food but definitely very expensive-
Service was absolutely wonderful and the food was made and served to perfection! Loved the ambiance and view. Didn’t disappoint and consistent with the brand.
It’s was awesome experience, food was great as well the drinks! They have live piano music !! They said close at 9, but really there was no one hurrying us to leave!!
Food is awesome and plentiful. Service is perfect! Prices are very high but you get what you pat for.
Always a great experience here from the moment you arrive at the reception stand until the time you leave. The entire team is over the top friendly and attentive. The best place in the city to have a nice - consistent - meal.
It was a great experience but the food was average !
You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Mastro's Steakhouse - San Francisco also offers delivery in partnership with Postmates and Uber Eats. Mastro's Steakhouse - San Francisco also offers takeout which you can order by calling the restaurant at (415) 363-9539.
Mastro's Steakhouse - San Francisco is rated 4.6 stars by 831 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.