Match Eatery and Public House - Playtime Casino Kelowna
celebrations, or social gatherings with friends...our casual and upbeat atmosphere is ideal
for any occasion. Whatever your great night out looks like, we’ll match it with our creative
comfort food, cold libations, and exciting entertainment.
Enjoyed the ambience. Great value. Service was great!
We always come for dinner before the hockey game and Always have great meals
The service was very poor. I have been to this restaurant a few times and we have always enjoyed. Our server made us feel like it was a choir for her to serve us. Won’t be coming back.
Great food and value. Service is a little slow, but servers are friendly and fun.
Great place to eat. Always delicious food and fast friendly service
Roast turkey was too salt. Almost inedible. Other ingredients were excellent.
Great hidden gem in Kelowna! I was pleasantly surprised with the nice ambience, and relative quiet, considering it is located in the back of a casino! Exceptional value with their Happy Hour menu, great prices on wine and a good selection of food at deep discounts! I will return! (The service was great)
We were there the night of November 30. I understand there was a Rockets hockey game, but this is not an exception......we have hockey all winter long and the restaurant should be prepared. First off, the wine we wanted was unavailable and we were told that it was not offered in the winter. POOR, take it off the menu if it isn't offered anymore. We also ordered an appetizer....the waitress came back to us and told us that there were 15 orders ahead of us, so it would be quite awhile. POOR, you should be prepared for the crowd. We cancelled the appetizer and just ordered our entrees.....a clubhouse and a burger, both with fries........nothing complicated. Our order took 45 minutes to reach our table. UNACCEPTABLE, you should be prepared for the crowd. We asked our waitress what happened and she told us that it had started at 4:30pm because people came in and ordered big meals like steak and that it is like this for every hockey game. It is now 6:30............I'm sorry, but this whole experience left us with a very poor opinion of Match and we will not be returning.
Our waitress was very abrupt and wasn’t listening to us very well ! I didn’t she half of my order because she moved on to the next person so quickly . I was not very impressed. We have to have another server come a fix our drinks after she showed up
Busy on game night and were understaffed. It took over an hour for our food to arrive (Poutine and Fish tacos). Our Service was very poor.
I was completely ignored by two hostesses for about four minutes when I was standing to get my table, even the security guard was shaking his head.. Once I was seated at my table service I got from Britney was excellent!
Our only issue was that the kitchen was obviously busy and the food took too long to be served.
Our waitress was very apologetic but it was out of her hands.
Seems to us that they should be better prepared for a busy Saturday night, especially when it’s a Rockets’ night.
Always love eating at Match before the hockey game. Food delicious as always
Great dinner before the hockey game ..... very quick service
Great dinner before the game ..... food is tasty and served very quickly
Excellent food. Everyone in my party was super happy with their food and the service was great!!
We had a reservation on the same day as an outdoor concert across the street. Very unfortunate! Couldn't hear ourselves talk, and they had the upstairs patio doors wide open.
Service was very good, personable and friendly servers.
Food was good, not super hot when it came but they were busy.
Food not great. Over priced. Too noisy for conversation
We went as a table of 6 before a concert and for Father’s Day. I made reservations for 6 as the concert started at 7:30 and we just had to walk across the street. We were early and were seated immediately. We didn’t get our meals until 7:15 and the order was wrong. The server was terrible at her job, didn’t know the menu, very slow and didn’t put our order in correctly. My dinner was over cooked to the point of not being edible and they took it off the bill. The French fries were the bottom of the basket and were cooked multiple times.
She forgot to add my nephew’s dinner. We just gulped down our food and had to go.
The restaurant was NOT extremely busy and far from being full. This was simply incompetence from the server and the kitchen. We will never be back. Just an all round terrible experience.
Warning: They put balsamic vinegar on the Caesar salad and it’s gross. Don’t bother.
Decent place to eat. Hard to find when inside parking lot.
Our server was amazing - food was fabulous - a must return if ever in Kelowna
The service was very slow, took 10 min just to have a server ask us for drinks.
The service was slow and our waitress ignored half of our table. Our food was brought out separately (some people were finished eating by the time the rest of us were served). We were never asked if we wanted more drinks. And we waited 20 minutes for our bill, making us late for the game that we were attending across the street.
Good Food at a Decent Price. Will come back again for sure.
Love the atmosphere and the service was excellent from arriving until we left. The only criticism I have is that the music was too loud. It was a little difficult trying to carry on a conversation. I would recommend this restaurant to my family and friends and will definitely come back.
although we made a reservation online and requested a high chair, we were not allowed in with a child, even though the person that we talked to when we called the restaurant said children are allowed in until 10pm. we waisted time and money for parking to go to a place we couldnt get in. the hotel security made us walk through the parkade to try a back entrance only to be told by him when we got there that we still couln't come in.
Great food, friendly and efficient staff, good location.
Great service. Wish I remembered her name.
Surprised by the size of the place as it is a full bar/restaurant inside the Casino