Match Eatery and Public House - Playtime Casino Kelowna

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1. DH

   DarleneH

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service4ambience4

   The reservation process was good, the meal was tasty. The staff was friendly. Only downside was the hot water for my tea wasn't very hot. Nice visit.

   Report
2. GM

   GordM

   Vancouver

   2 reviews

   vip
   4.0

   2 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   We have been coming into Matches before Rockets games for a while now. I always make res: before we come. We also made reservations @ new years & like on Sat when we came in the service was very good. The problem with these 2 days is on both occasions we were asked to hurry up & finish so he could use the table for other people. On Sat there was No one waiting @ the entrance to be seated. I did not see the server saying this to other tables, but he could have. Now we don't just sit @ our table & waste time after we have finished our meal. We hadn't even ordered our last drink before we went out to the casino. We have never been asked to leave our table but on these 2 occasions. On top of this, If we see there is a line-up for tables we will hurry up a little. Food for thought!

   Report
3. TB

   TracyB

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service3ambience4

   Went for the dine around deal. Never been before, food was good will go back for sure

   Report
4. JR

   JayR

   Vancouver

   1 review

   4.0

   1 review

   Dined on January 7, 2023

   overall4food4service4ambience3

   The service was great. Our meal was prompt and tasty.

   Report
5. MS

   MaryS

   Vancouver

   5 reviews

   vip
   5.0

   5 reviews

   Dined on January 7, 2023

   overall5food5service5ambience5

   Excellent service this time! Very pleased with our food and the lovely young lady who waited on us!

   Report
6. m

   mdagzl

   Vancouver

   6 reviews

   vip
   3.0

   6 reviews

   Dined on January 4, 2023

   overall3food4service1ambience3

   Eat here alot and this was the worst server we have ever had. Very rude and a smart aleck. We had to pick up our own drinks , which were sitting at the bar, he said he was in a meeting ? ! Screwed up the billings , for 2 couples ???! and then argued with us over pricing/discounts, we ask for manager on duty and then he tells us "I have customers waiting... What are we ??? Hello???? " Will definitely ask to NOT be in his area on our reservations. Food/drinks were good.

   Report
7. LE

   LouEa

   1 review

   4.0

   1 review

   Dined on January 1, 2023

   overall4food4service4ambience4

   Food was good, service was good, music was good, then got really busy for new years so food took a long time

   Report
8. DH

   DarleenH

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined on January 1, 2023

   overall4food4service4ambience3

   It was a very nice evening thank you To our waiter

   Report
9. AF

   ArnoldF

   1 review

   3.0

   1 review

   Dined on January 1, 2023

   overall3food5service3ambience4

   Server needs trainer……did not see him sanitize his hands even after he adjusted his shirt into his slacks; picked up and stacked some chairs; wine glasses brought to table where one was tacky and smudged. Ordered a fairly expensive bottle of wine which was brought to the table and poured without first having given us a chance for a tasting……as a whole, very unprofessional and perhaps quite unsanitary.

   Report
10. MS

    MaryS

    Vancouver

    6 reviews

    vip
    3.0

    6 reviews

    Dined on December 31, 2022

    overall3food3service3ambience3

    Our waiter upsold us on our wine which we realized after the fact. It was Happy Hour and we both ordered the house wine. He proceeded to ask us what grapes we liked and as I like Malbec, which you didn’t have, and said Merlot would be my second choice, sold me the Grey Monk Merlot. It was lovely but $6.00 more for a glass ($3 during HH). As I had two glasses it was $6 more on our bill. The Caesar salad that I’ve always loved from previous years was not on the menu so I ordered a half order of a Caesar. It was definitely not as good as previous years and quite a disappointment. Our friend ordered dirty fries and they came after we had all finished eating. They were comped, but still…… All in all not the greatest dining experience.

    Report
11. DS

    DawnS

    Vancouver

    22 reviews

    vip
    5.0

    22 reviews

    Dined on December 10, 2022

    overall5food5service5ambience5

    Love the happy hour car hop burger and homemade potato chips

    Report
12. BS

    BarbS

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    This is the third week in a row we have come to Match Eatery and there is no Wayne Gretzky Pino Grigio. Are you not stocking this product any longer???? This is our first wine choice each time we visit.

    Report
13. BH

    BruceH

    1 review

    4.0

    1 review

    Dined on November 30, 2022

    overall4food4service5ambience4

    The fish tacos were very good and the price was well worth it

    Report
14. GM

    GordM

    Vancouver

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 30, 2022

    overall5food5service5ambience5

    Service is great! Food is really good & the Happy Hour is very good!! All the service people there are great. Sue treats us so good(Like Family)

    Report
15. DS

    DawnS

    Vancouver

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    Love the happy hour 1/2 price bottle of wine and apples

    Report
16. M

    Mactheknife3

    Hawaii

    1 review

    4.0

    1 review

    Dined on November 20, 2022

    overall4food4service4ambience4

    Great place for food prior to hockey game. Night off for the cook!!

    Report
17. B

    Bonbon

    Vancouver

    1 review

    4.0

    1 review

    Dined on November 16, 2022

    overall4food5service4ambience5

    Match has amazing food for a fantastic price. The drinks and experience were amazing!

    Report
18. BD

    BradD

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food3service3ambience4

    Arrived early, we were sat immediately. Drinks took a while, i don't think they staffed properly for a concert night. Food arrived very staggered with the last order arriving with cold mashed potatoes. My order was to be with a garden salad but arrived with yam fries!

    Report
19. DS

    DawnS

    Vancouver

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    Great food …Great service …..Looking forward to our next visit

    Report
20. M

    Mactheknife3

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on November 6, 2022

    overall4food4service4ambience2

    The food and service was very good!! Sitting next to a pool table is a little risky and very noisy. I will reserve earlier if it would guarantee being further from the pool players!

    Report
21. JM

    JuneM

    Vancouver

    1 review

    3.0

    1 review

    Dined on November 6, 2022

    overall3food3service3ambience3

    The menu has been the same forever. Happy Hour menu could be changed. Waited 50 minutes to get our food. Prices too high to reflect quality of food.

    Report
22. DE

    DianeE

    1 review

    4.0

    1 review

    Dined on October 28, 2022

    overall4food5service4ambience4

    More staff would have been good, hard to get attention.

    Report
23. GM

    GordM

    Vancouver

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 19, 2022

    overall5food5service5ambience4

    Food was great. Service was very good & happy hour is worth taking in.

    Report
24. DS

    DawnS

    Vancouver

    23 reviews

    vip
    5.0

    23 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5

    Has been a few months since we last visited ……. It was a great meal & great service. Love the 1/2 price wine for happy hour

    Report
25. MS

    MaryS

    Vancouver

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    We had excellent service and a delicious meal! I highly recommend the Caesar salad!!

    Report
26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5

    Excellent food. Friendly staff.

    Report
27. DH

    DavidH

    1 review

    2.0

    1 review

    Dined on August 30, 2022

    overall2food2service1ambience3

    Bad service. Unless you like empty drinks and waiting 45 minutes for a burger (which was wrong)

    Report
28. K

    Kaylyn

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience5

    Went before going to a concert across the street. The staff were lovely and our server was very knowledgeable of the menu. The food was delicious! Highly recommend the Blackened Cajun Chicken. Thank you for the great evening! Cheers!

    Report
29. R

    Ruthie

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on August 7, 2022

    overall4food4service4ambience4

    A lot of noise, but no fault of Match. Noise from across the street.

    Report
30. s

    slacker

    1 review

    4.0

    1 review

    Dined on July 10, 2022

    overall4food4service5ambience3

    We had a good time food was amazing company was great

    Report
31. OT

    OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on July 2, 2022

    overall1food2service1ambience1

    Worst restaurant experience of my life

    Report
32. K

    Kimmeyk

    Edmonton

    4 reviews

    2.0

    4 reviews

    Dined on July 2, 2022

    overall2food2service2ambience3

    Unfortunately Match was short staffed. Our server did her best but I feel like management should have done more. The bartender was right by our table but instead of helping deliver our drinks they sat there for the waitress, he was clueless. Steak sandwich was lousy. Pizza was soggy. 2 out of 10

    Report
33. TH

    TysonH

    1 review

    4.0

    1 review

    Dined on June 28, 2022

    overall4food4service4ambience3

    Great place, food was really good with the chef taste with entertainment on site

    Report
34. J

    Jackie

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    Food was great! Service was great (3rd day on the job but she did fantastic!). Wish the other entrance was open because 1/2 our table weren’t able to enter through casino (had one minority with them).

    Report
35. CL

    CherylL

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service2ambience3

    Appearance of restaurant was nice, food was good. Only issue was the service. We were the only ones in line, and it took 10 min for the hostess to come seat us (and it was not busy). Our waitress abandoned us after serving our drinks "because of some computer issues", not sure what that meant, but we got a new waitress. Service was slow, lengthy wait to get our food. Would have liked to see the buffet, but it wasn't open.

    Report
36. R

    Ruthie

    Vancouver

    4 reviews

    3.0

    4 reviews

    Dined on May 29, 2022

    overall3food3service4ambience4

    We had not been there for a long time because of Covid, but your menu hasn’t changed. How about a new menu after 4 years? We used to eat there often before Covid.

    Report
37. LF

    LoveFood101

    Vancouver

    7 reviews

    vip
    1.0

    7 reviews

    Dined on May 29, 2022

    overall1food1service1ambience1

    They would not accept a baby and a 17yr old as they did not have enough staff to open the back “family door”. They would not allow us to walk through the casino with them. This restaurant is “adults only” and should be advertised as such as there wasn’t any notice on the open table app

    Report
38. KD

    KD1609

    1 review

    1.0

    1 review

    Dined on May 23, 2022

    overall1food1service1ambience1

    I made reservations through their website, nowhere does it say that the restaurant doesnt allow minors. We get to the door and its shut, there is no signage advising that the restaurant is no longer a family environment. We had to walk around to the Casino for then to be told by the security guard that we cannot go to the restaurant! Our reservations were made for 8:30pm. We then had to go to Cactus and wait an hour to be seated. What a waste of our time. Our kids were hungry! Make changes to your website to advise of your changes since the pandemic then you wont waste anybody elses time. Such a disappointment!

    Report
39. SK

    SusanneK

    1 review

    4.0

    1 review

    Dined on May 19, 2022

    overall4food2service5ambience4

    We always enjoy our time with her friends at Match. Susan is usually our server and she goes above and beyond doing an amazing job.

    Report
40. H

    Heat

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food1service2ambience3

    Nice place, but was not impressed with the food or the service

    Report