Match Eatery and Public House - Point Edward
We had dinner outside, early evening. The meal was fine until the sun was going down. As the sun dropped below the awning the temperature became to hot to sit and enjoy. This rushed us out of there. Something to remember.
Would like it if salt and pepper was on the tables. And crispier bacon when asked for would also be nice!
Terrible service. Horrible food. Had chicken wings and it was like eating jerky off the bone. Wouldn't go back
Three of us went for my mom's birthday. She enjoyed her meal, a salmon burger. I had the salmon bowl and it was very bland. No seasoning on the rice and veggies, salmon was very well done. I told my server and asked for some soy sauce to give it some flavour, which she brought, but I did have to remind her. There was no offer to fix my meal. Server was pleasant, however, and busy. I would go back, just wouldn't order the same thing. The outdoor area is very nice.
The service was great, but the flies were bothersome. The food selection was not abundant, but the prices were average for the area. We had a coupon for bogo free which was the kicker for great value. Overall, it was a good experience.
Your 2 for 1 entree coupon is misleading. The server discounted the appetizers and not the entree's. we discussed this with her but she said the coupon was wrong.
Waited over 45 minutes for server. My wife never did get her water with no ice. Waited almost another 30 minutes for food. Steak was way undercooked and like rubber. The vegetables with my wife's salmon were raw. Not happy at all and definately not worth almost $50. Never again.
Match has only been open for a few weeks and hopefully will work out the kinks. It took too long to receive our food- more than 50 minutes. The staff were very friendly but there seemed to be lots of confusion with seating people. We will try it out again after some time and see if these issues are corrected.
Although the quality of food and our server were very good, we probably won't return for a few months, hoping the Match Eatery hires additional staff. Fortunately, we had reservations but several customers had to wait for up to an hour and 45 mins even though there were empty tables. Last month, we ate on their outdoor patio which is very well designed and furnished, and includes a gorgeous view of the river.
Long wait even though we had reservations. Very rude hostess.
The meal was AWESOME. but the flies weren't. The waitress didn't ask us if we wanted a drink. So another waitress brought our food, (very quickly, I might add) and we asked for a ice tea. It took about 10 min. for it to arrive & we were almost finished our meal. The view over the river was peaceful & great to watch the boats.
We had the salmon burgers. Taste was good. The salmon pieces were too small for the bun. So 1/3 of the bun was left behind. The fries had black spots on them and we could only eat half of them. It took 1 hour to get our food. Restaurant was not busy.
The lineup to redeem your 2 for 1 coupon was unacceptable. Only 2 on the desk and stood in line longer than it took to sit down, order and eat our meal. Would not go back. Other friends warned us but we didn’t heed their warning to our detriment. Standing in line for that long spoiled the dining experience . Unfortunately not enough people ( servers, desk people) to handle the customers. The word is out. - just heard 6 cooks left. Need to get your act together!
Breakfast was excellent but restaurant could be opened a little earlier than 10:00 o'clock!!
Our server Emanuel, deserves a kudo for handling his section (a total of about 17 people) in an orderly, timely and professional manner.
The food could be improved upon.
Certain dishes are truly tasteless; maybe they forgot the sauce or whatever else was needed to make it 'oriental'.
The ambiance is good, enjoyed the layout, the view and most importantly the atmosphere - inviting and pleasant.
Cocktails/drinks were satisfactory with a good enough variety.
We did not have an out of ordinary wait time to receive our apetizer and the main course. all within acceptable limits.
Overall I will recommend this establishment - especially as it matures in time and gets the 'kinks' out of the way.
Just came back from supper our reservation was for 3:45 we had a drink and our supper - fish &chips and a salmon burger. Very tasty, we were home by 5 o’clock. The service was great the food was good no complaints here . Great watching the boats go by.
The worst service ever! Our second time there. Had terrible service 2 weeks ago but were willing to try again. More experienced wait staff and bartenders needed that know what is offered on the menu.
I know its new, but waiting 30 min for our waitress for the first time isnt good. 30 min after that for app, 40 min after that for dinner. Food was sub-par at best. Salmon was dry and tasteless, and for $21. The Ruben was very thick cut meat,full of fat, and bread was burnt on all edges but was afraid to ask for another since we already returned the wine due to a bug floating in it upon delivery, and in case it took another 45 min to get the sandwich fixed.
WONT BE COMING BACK. Thanks for the memorable 13th Ann.
Table wais not ready (to be cleaned up when we arrived even we had a reservation,! it also seemed at the time the restaurant wasn't busy as only a few tables were occupied). As to the chicken and ribs we ordered, the chicken was quite a bit "burned" and covered with a lot carcinogen carbon! when we mentioned this to the server the response was that it is like that because it is blackened cajun style! but we had been in Houston and Louisianna before and had similar style cooking and it was entirely different. However the server did come back with a discount voucher for the next visit! the key point to learn is no matter what you give customer as a token of apology, fundamentally the food prepared has to satisfy customer needs and true to the definition as advertized on the menu!
First impression was great, reserved a table earlier in the week and they were able to accommodate a table on the patio which was amazing as we were bringing friends from out of town and wanted to show off the patio/waterfront. Server was quick and friendly she was great to us, would enjoy having her again. Food was fantastic, I had the salmon sandwich (from the seasonal menu) and my husband had the strip-loin and both were excellent, only thing I would say is the wings that our friends ordered did not look that great and were very small but based on our meals we would absolutely go here again just avoid the wings :) Beer selection was good but a tad pricey for a 16oz Bud or Bud light, we took advantage of the Stella that was on special and thought that was a good deal. Patio is incredible! Will definitely be back very soon.
I enjoyed our spareibs.they were very good we had to ask for a waiter it took 25 minutes to get a glass of wine I do like the happy hour prices I am sure they will get the kinks out of the slow service. We used our 2 for 1 coupon I was not aware that i had to check into the winners circle first. In order to get our discount coupon
Too new to know how to handle large crowds. Long waits, bad management.
We were very disappointed in the restaurant. The choices on the menu were so poor and few for the entrees. On the summer menu the ribs were not available. The food took one hour to come! Then, we were not happy with entrée, but ate it because were now so hungry. What a change from the old casino restaurant. We used to eat there frequently and made a point of dining there at least 3 times a week. Now, we will dine elsewhere. We will not return, and would not recommend it to others. We have shared our story with others, who also have complaints. The week before we walked in with family and were told by a gentleman at the desk that we had better make reservations two days in advance. Are we in New York? We had a good laugh!
Potatoes were raw, waited an hour for food. people who were seated after us ate before us! (they were seated 20 mins after us....)
Made a reservation to celebrate a special birthday, WAITED for a table, the hostesses had no clue what was going on - sat us in a booth when I had included in the online reservation a window seat would be phenomenal. Guests waiting were seated before us, as "They had been waiting a long time" - waited an hour and a half for our food - it was cold when it arrived. Our server was FANTASTIC and was so friendly - however, this establishment was very unorganized. I used to visit often and go to the restaurant for lunch and dinner, I don't think I would return or recommend this to a friend. I also never write reviews, but felt my experience should be heard.
Made reservations thank goodness we did ,2 hour wait but wish we didnt bother going. Waited at least 15 min even though we made reservations ,then we were seated waiter came over and poured water for us took orders we waited at least an hour and 15 minutes for food to come ,In the meantime it was freezing in there wished i had brought a sweater. Food finally came ordered the club sandwhich with sweet potatoe fries for each of us ,The toast was very hard on the sandwhich and the fries were so greasy had to put on paper towel to soak up grease. Then had to use the bathroom to wash hands from grease no paper in bathroom or toilet paper bathroom was really dirty .Talked to another women in bathroom she said it was a mistake going to restaurant also very unorganized and she wont be doing it again. A table over from us , acouple was waiting even longer for there food everyone complained to waiter about how cold it was in there. If this happens all the time the restaurant will be dead as you will turn people off from returning .I think they need more people working there and get more organized ,no one even came by to ask how everything was also which is strange usually there are managers that come around to make sure everything is good,will we return ? probably not unless things change
The restaurant itself is very nice and the food is good. However, ever since the training staff from out west left the restaurant has gone downhill. The staff are disorganized and even tell customers that they are unionized and a certain task is not their job. It's sad to say, but the staff are about to ruin one of the nicest restaurants to open in the area.
We were on time for our reservation, it took 45 mins to be seated even though the patio was empty. They also gave away our requested seating.
Service was awful. Took 30 minutes to get a caesar. Took an hour for the server to order our food. Server was lost, inexperienced, and unknowledgeable. This was my 2nd time at Match and it was the same as the first. BAD SERVICE
Most beautiful patio in town in my opinion. I have high hopes for this restaurant but as of now they don’t have great service. They are obviously understaffed (2 servers for the entire patio area). The food and drinks take forever to get but when they arrive they are great. Food has always been good and great presentation.
Location was great. We only ordered appetizers and drinks and food took 1:45. Service was not very good at all.
The restaurant has potential. It's only been open for 3 weeks. They were out of non alcoholic beer. The service was slow so not sure if that was the kitchen or wait staff. My steak sandwich was cooked rare and was very good. I'm sure they will work the kinks out as the business matures. Best veiw in town.
We were invited guest just before it opened, we were given numerous appetizers and I had the cheese meatballs, others had the steak sandwich, blackened chicken and a Reuben sandwich. We were very impressed with the food and service as the server was being trained. Last Thursday we had friends staying with us so we suggested that the 6 of us go to the Match Eatery. I Was so embarrassed recommending it, 2 ordered the steak sandwich which was about half the size of the other time and cold. the Reuben was also smaller. Another ordered the cheese meatballs and only one meatball had cheese. Another friend had ordered the fish and chips which she did enjoy but the size of the fish would not have even filled a child. I had the bacon Macaroni which was fine.
Our server was given 4 large tables to serve and was running around and could not keep up.
I must say that we were very disappointed.
A couple of items were forgotten, but overall it was very good. We will definitely go again.
Great place to eat! Delicious food! Very friendly staff!
Food was good staff were friendly had a nice time we will visit again soon
The hostess and waitress were great, they seemed frustrated with turning people away (there were at least 8 + tables within the view of the entrance empty the whole 2 hours we were there)
This is an issue for me on a holiday weekend in a packed casino and the only source of food in the building! The fact there was 4 hostesses, why is there not some cross training happening 2 hostesses would have been sufficient and pop on the other 2 put on serving and fill these tables.
I'm sure the live performers would have preferred to play to the full house that it could have been.
Be prepared once the buffet comes in the fall people will go there first if this doesn't get rectified.
Also our party would have been larger if my daughters friends who are months shy of being 19 would have been able to come in as advertised (issue is still not resolved)
Was very disappointed the kitcken lost our order and it took 1 and a half hour to get our food . told person on duty and after a long discussion he took 15 % off the bill. Need also to get better trained waitress. And the whole restaurant staff needs to be trained in people skills
Very enjoyable dinner .. nice atmosphere inside and on deck.
STOP THE LOUD SPEAKER WITH ANNOUNCEMENTS FROM CASINO - SO DISRUPTIVE AND SO ANNOYING !! our 1st time at Match Eatery with friends...I would suggest an idea like the River Crab in Marysvile . They have happy hour ... half price appetizers & $2.50 drafts ... till 7 pm Mon-Fri.. it’s packed every night ... very popular . Would love to see that at Match in your outdoor patio bar . Please stop the loud announcements - takes away from the atmosphere of a riverfront restaurant - are we dining in a casino or a fun riverfront restsurant ? if this continues , so many will not return .. many people commenting on it during dinner .