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Milestones Grill + Bar - Ottawa - Sussex, Ottawa, ON

Milestones Grill + Bar - Ottawa - Sussex

4.3
4.3
860 Reviews
CAN$30 and under
Global, International
Top tags:
The classics you love prepared with a perfect twist, all served up in an atmosphere that feels just right. That’s the Milestones promise. So, whether you’re celebrating a milestone, making the most of Happy Hour or enjoying brunch with friends, you can be sure that every Milestones experience is a simple and perfectly memorable one.

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2 people
10:00 p.m.
Booked 23 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Global, International, Comfort Food, Contemporary American

  • Hours of Operation

    Fri 11:00 am–11:30 pm Lunch & Dinner: Mon–Thu, Sun 11:00 am–10:30 pm Sat 11:00 am–11:30 pm

  • Phone number

    (613) 789-5432

  • Website

    http://www.milestonesrestaurants.com/

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Business Casual

  • Executive Chef

    Jeff Dell

  • Location

    700 Sussex Dr, Suite 201, Ottawa, ON K1N 1K4

  • Neighbourhood

    Ottawa

  • Parking Details

    Indigo underground parking. Corner of George and Sussex

  • Additional

    Bar/Lounge, Beer, Cocktails, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine

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What 860 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

Noise • Moderate

  1. Johanne

    Ottawa

    4 reviews

    4.0

    4 reviews

    Dined 2 days ago

    overall4food5service4ambience4
    The food was delicious. A bit disappointed with the red wine that is NEVER served at the appropriate temperature at your restaurant ... should never be room temperature (warm)! Also the Spanish coffee was served in a small cup. Usually it is serve in larger quantity, in a tall glass.

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  2. Alexia

    Ottawa

    3 reviews

    2.0

    3 reviews

    Dined 3 days ago

    overall2food1service3ambience3
    Sirloin steak was the worst steak I've ever eaten - so full of sinew and gristle it was nearly impossible to even cut.

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  3. PMcC

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined 5 days ago

    overall4food2service4ambience4
    Nice location and good staff but unfortunately we found the food to be pretty average. One meal was overspiced with pepper drowning out the other flavours, the other had way too many different spices and flavours again overpowering the actual meal.

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  4. NancyL

    Ottawa

    3 reviews

    4.0

    3 reviews

    Dined 6 days ago

    overall4food5service3ambience3
    Since you recommend building parking, please mention cell phone is required to pay.

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  5. Rhoda

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food4service3ambience2
    Food was great. Server seemed new or inexperienced. It took a long time to get drinks. The only thing that really bothered me is that we were sitting in a booth next to a glass wall and it was filthy. So all this to say the place could be a little cleaner.

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  6. RobertG

    Ottawa

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food3service2ambience4
    We were disappointed that the main course at our table did not all come out at the same time. The couple we were dining with got their food first, and we waited close to 10 minutes for our food to come out. Our friends wanted to wait for our food to arrive before starting their meal, but after waiting a few minutes, we insisted on them to start eating. Good thing, I sure didn’t expect such a long wait. Not sure what happened, but evidently, someone must have forgotten to deliver our meal because by the time it arrived, nothing was hot anymore. It dampened the mood of the evening, and I don’t expect that kind of thing to happen at a Milestones.

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  7. JeanD

    Ottawa

    1 review

    5.0

    1 review

    Dined on June 1, 2023

    overall5food5service5ambience5
    Excellent meal and server was great. Great part of Ottawa near many interesting places

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  8. AmberB

    Vancouver

    1 review

    2.0

    1 review

    Dined on May 28, 2023

    overall2food1service4ambience2
    Nice staff. Food was overly salted and looked and tasted like airplane food. 6 guests, 5 different meals, all the same complaints. I would not recommend this Milestones.

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  9. HeatherH

    1 review

    4.0

    1 review

    Dined on May 27, 2023

    overall4food4service4ambience5
    Food and service was as expected but costs sure have gone up! Salad soup and Bellini with tip $58 so not the best value anymore

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  10. LouiseA

    1 review

    3.0

    1 review

    Dined on May 26, 2023

    overall3food1service3ambience2
    Our dinners arrived cold. Steaks were returned as they were not cooked as ordered. Very expensive meal for most unsatisfactory food. Will certainly never return or recommend your restaurant. Was not in the mood to complain last night as I was entertaining out of town guests.

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  11. MagdaS

    Ottawa

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 23, 2023

    overall5food4service5ambience5
    Our meal was delicious but the dessert was not what was expected. We ordered a key lime pie it was more like a lemon pie. The service was excellent and everything else too.

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  12. SuzanneC

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on May 23, 2023

    overall5food5service5ambience5
    I had the California salad. It was very good. Service was good. Very nice place for lunch. Thank you!

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  13. YvesG

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on May 19, 2023

    overall4food4service4ambience4
    Food was very good , service was very good too and the restaurant is well located

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  14. Alex

    Toronto

    6 reviews

    3.0

    6 reviews

    Dined on May 17, 2023

    overall3food4service4ambience3
    Strange experience. The good: the waitress and her shadow (lol) were nice and helpful, the salad was interesting and very tasty, grilled shrimps were just perfect, the mains were just okay. The bad:the cocktail was almost alcohol free, like if you're in Cuba and not tipping the bartender,the spaghetti was tasteless and very very soft and overcooked, the water for the tea was most likely a tap one with a chlorine taste, so the tea was practically undrinkable; the men's washroom... common guys, this is a capital of the country, downtown, not the cheap place... how come it's so dirty.

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  15. OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food5service4ambience4
    Good taste, but just feel a little bit uncomfortable when I checked out

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  16. TinaC

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on May 14, 2023

    overall4food5service4ambience5
    Loved being on the balcony in downtown Ottawa. It's almost hidden. No one peering in or walking by but all the lovely buildings and goings on. Really good food. The fish tacos are outstanding. A lot of helpful staff.

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  17. NadineI

    London

    2 reviews

    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food3service5ambience5
    There was no cappuccino or espresso, which put a damper on brunch. Also, no turkey options only pork bacon and a really terrible tasting vegan sausage (ashtray flavour lol).

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  18. SimonB

    Montreal

    4 reviews

    2.0

    4 reviews

    Dined on May 13, 2023

    overall2food3service2ambience1
    Really disapointing, not to the standard expected for Milestone's. Awful experience, service was slow, place was noisy and espresso machine was not functional.

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  19. RonaldB

    Indiana

    4 reviews

    5.0

    4 reviews

    Dined on May 11, 2023

    overall5food5service4ambience5
    Great restaurant a go to place for us. Allergies, you have to be cautious. Not all staff is aware of content in food

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  20. RachelD

    Exclusive

    1 review

    4.0

    1 review

    Dined on May 11, 2023

    overall4food5service3ambience4
    Food was delicious. I got the half rack combo with the shrimp. My mom got the same but with the chicken. Her chicken was a little dry. The service wasn’t the best. Our server was training a new employee and he was more attentive than she was. I had to flag her down numerous times to ask for something.

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  21. OpenTable Diner

    Montreal

    1 review

    2.0

    1 review

    Dined on May 7, 2023

    overall2food1service4ambience3
    We were a group of 7. Four of us ordered the same dinner yet mine looked completely different - clearly I was served the wrong meal. The server and the manager both blamed me - the customer. Apparently their kitchen never makes a mistake. Even a child in kindergarten can see three are the same and one is different. Appalling service particularly from the manager. Eventually he agreed that the meal was wrong and promised to adjust our bill - never offered to replace, just adjust. I’d suggest here’s a great opportunity to offer some customer centric training. Then to add insult to injury, there wasn’t an adjustment on our bill!

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  22. Sylvie

    Ottawa

    4 reviews

    4.0

    4 reviews

    Dined on May 7, 2023

    overall4food5service4ambience5
    Love the view . Big windows and a nice patio. The staff is friendly and there is No loud musiv

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  23. SusanT

    Ottawa

    1 review

    4.0

    1 review

    Dined on May 6, 2023

    overall4food3service4ambience4
    Service was friendly and prompt, a clean environment. We shared the starter California salad, which was ok; though it looked like it had been sitting out for a while, limp lettuce and very little dressing. The burger was very good as were the fish tacos;generous portion. The fries were very very salty, and somewhat unbalanced the entree. If I can suggest do not salt the fries, leave that to the customer

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  24. Vivi

    Ottawa

    1 review

    4.0

    1 review

    Dined on May 5, 2023

    overall4food4service5ambience4
    The tuna salad/meal was good! And the fish cakes apps very good!

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  25. lounic1

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 4, 2023

    overall5food5service5ambience5
    nothing négatif servers were more than happy to service us

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  26. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5
    Wonderful evening and service and food was excellent

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  27. SarahK

    1 review

    4.0

    1 review

    Dined on April 29, 2023

    overall4food3service5ambience3
    Our server was amazing and so nice! The drinks were good but we were disappointed with one of our meals. The crispy tempura cauliflower we ordered in black pepper bourbon was okay, but lack flavour. It didn’t taste like anything except a slight pepper taste. The wham bam shrimp was delicious!

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  28. Oman

    Ottawa

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5
    Encore jamais déçu au Milestones Grill + Bar - Ottawa - Sussex.

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  29. Nicole

    Toronto

    3 reviews

    4.0

    3 reviews

    Dined on April 27, 2023

    overall4food4service2ambience4
    Waitress was a sweetheart!!!! Good food!! The hostess was very rude (young lady w very curly brownish hair) No hello, welcome, no goodbye when we left. Not someone you want at your door for first impression.

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  30. RaymondeP

    1 review

    5.0

    1 review

    Dined on April 27, 2023

    overall5food5service5ambience5
    This restaurant is in walking distance to the NAC. The food was delicious,efficient service and great location. We were able to eat and get to the show with no rush. I would recommend this restaurant after a day of shopping at the Rideau Center which is also in walking distance!

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  31. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 26, 2023

    overall5food5service5ambience5
    Très belle ambiance, personnel très courtois, la qualité du menu exceptionnelle (Date Night du mercredi). Nous récidiverons.

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  32. Carl

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on April 22, 2023

    overall4food4service4ambience4
    Really nice place and the foods was great !!! I will go back for sure

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  33. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 22, 2023

    overall3food3service4ambience5
    My steak was not cooked properly. 2 bills have overcharges and it was my birthday . I ate by myself self because of that issued

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  34. Rachelle

    Ottawa

    5 reviews

    2.0

    5 reviews

    Dined on April 22, 2023

    overall2food2service4ambience4
    It was an early reservation at 5:15. Service was great with drinks and taking our order. Then was the wait…….over an hour before we got our dinner. My fiancé had shrimp and scallops scampi. It was just ok. I had chicken dish that was to dry to eat. What a shame as we have eaten there before and it was always good. This night was very disappointing.

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  35. Kareyliz

    Ottawa

    32 reviews

    4.0

    32 reviews

    Dined on April 19, 2023

    overall4food4service4ambience4
    The vegan stuffed portobello mushroom cap is delicious !

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  36. OpenTable Diner

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on April 18, 2023

    overall4food4service3ambience3
    Overall it was great, though when the waiter asked if I wanted fries or salad he didn’t mention that salad cost extra. The other thing was when I had to leave I had to hunt the waiter down. The entire restaurant was empty of staff. That being said, I got to my appointment right on time.

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  37. CaroleT

    1 review

    5.0

    1 review

    Dined on April 17, 2023

    overall5food5service5ambience5
    Milestones is a great place to dine fo a special occasion with a group of friends - staff is friendly, the establishment is clean, the food is fantastic and so are their belinis!

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  38. OpenTable Diner

    Orlando

    3 reviews

    3.0

    3 reviews

    Dined on April 16, 2023

    overall3food3service2ambience3
    The service was friendly but slow. The food came out slow and a bit cold. We were told it was busy but there were only two tables seated in our section.

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  39. RamonaO

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5
    We chose Milestones due to its proximity to the NAC as we were attending a show that evening. As always the food was incredible, service was outstanding and we love the ambience there.

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  40. NancyB

    Toronto

    9 reviews

    4.0

    9 reviews

    Dined on April 15, 2023

    overall4food4service4ambience4
    Nice time on the patio on a sunny, warm evening. Patio is quiet given it is on a busy street corner, good service, good food (had the shrimp salad and my daughter the fish tacos).

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available

  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

Milestones Grill + Bar - Ottawa - Sussex does offer delivery in partnership with Skip The Dishes and Uber Eats. Milestones Grill + Bar - Ottawa - Sussex also offers takeout which you can order by calling the restaurant at (613) 789-5432.

Milestones Grill + Bar - Ottawa - Sussex is rated 4.3 stars by 860 OpenTable diners.

Milestones Grill + Bar - Ottawa - Sussex does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
10:00 p.m.
Booked 23 times today
Google Map for Milestones Grill + Bar - Ottawa - Sussex

700 Sussex Dr, Suite 201, Ottawa, ON K1N 1K4

Additional information

  • Neighbourhood

    Ottawa

  • Hours of Operation

    Fri 11:00 am–11:30 pm Lunch & Dinner: Mon–Thu, Sun 11:00 am–10:30 pm Sat 11:00 am–11:30 pm

  • Cuisines

    Global, International, Comfort Food, Contemporary American

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Parking Details

    Indigo underground parking. Corner of George and Sussex

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Jeff Dell

  • Additional

    Bar/Lounge, Beer, Cocktails, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Wheelchair Access, Wine

Featured in

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