Milestones Grill + Bar - Ottawa - Sussex

4.5
544 reviews
CAN$30 and under
Global, International
The classics you love prepared with a perfect twist, all served up in an atmosphere that feels just right. That’s the Milestones promise. So, whether you’re celebrating a milestone, making the most of Happy Hour or enjoying brunch with friends, you can be sure that every Milestones experience is a simple and perfectly memorable one.

Support Milestones Grill + Bar - Ottawa - Sussex during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 544 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
Food
4.5
Service
4.2
Ambience
4.3
Value
Noise · Moderate
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NC
NathaliaC
Ottawa
1 review
Dined on December 30, 2021
Overall5Food5Service5Ambience5

Great experience. Staff was friendly and food was delicious!!

F
Fran
Toronto
1 review
Dined on December 30, 2021
Overall5Food5Service5Ambience5

We had a fabulous evening Highly recommend Milestone

D
Darlene
1 review
Dined on December 21, 2021
Overall3Food3Service3Ambience4

Food and drinks were inconsistent and felt like cooks were lazy and used some old chips and salad.

OT
OpenTable Diner
Toronto
1 review
Dined on December 18, 2021
Overall5Food5Service5Ambience5

The food and service was amazing! I would definitely come back to this restaurant and recommend it!

JP
JillianP
1 review
Dined on December 18, 2021
Overall5Food5Service5Ambience5

Service was amazing as was the food. Always enjoy Milestones

OT
OpenTable Diner
Ottawa
1 review
Dined on December 17, 2021
Overall4Food5Service3Ambience4

Kitchen service took too long.
Waitress not very attentive.

EL
ELM100
1 review
Dined on December 17, 2021
Overall4Food3Service4Ambience5

Server was excellent. Starter salad was delish. Bellini machine was out of order :-( Main course was very delayed which required us to eat in a rush to get out in time for our show at the NAC. Also sauce for chicken portobello meal was too salty.. first time that has happened as we eat at Milestones frequently. Restaurant was busy and had good vibes. Despite the ups and downs, we would return.

LB
LauraB
Ottawa
3 reviews
Dined on December 14, 2021
Overall5Food5Service5Ambience5

Event at the NAC. Food was amazing and the Gin drink was devine

JM
JosieM
Ottawa
4 reviews
Dined on December 14, 2021
Overall5Food5Service4Ambience4

Always receive great service at the downtown location. Thanks 🙏🏻

B
Brig
Ottawa
1 review
Dined on December 13, 2021
Overall4Food4Service4Ambience3

I have contacted the restaurant via the website (Contact us) the morning prior to the reservation at 1:00 p.m. I never got an answer.

SB
StephanieB
1 review
Dined on December 11, 2021
Overall5Food5Service5Ambience5

Great evening and grate place for a date night. We will return.

DM
DebM
1 review
Dined on December 11, 2021
Overall4Food4Service5Ambience4

Service was lovely, and the waitress ready to answer any questions but because of the allergy double checked with chef.
Food came at a nice pace, portions were generous, and it was delicious. I really enjoyed the mushroom soup starter!
Very central location to all Ottawa downtown attractions.
We will return.

LR
LaurieR
Ottawa
1 review
Dined on December 10, 2021
Overall5Food5Service5Ambience5

Our server named Jolly B was fantastic. We just loved her. Our experience overall could not have been better. Would certainly go back and look for Jolly.

CB
ChristianeB
1 review
Dined on December 9, 2021
Overall5Food5Service5Ambience4

Very good service at the bar and later at the restaurant. One of my preferate place in Ottawa

AB
AnnaB
1 review
Dined on December 7, 2021
Overall5Food5Service5Ambience5

Excellent food, great and friendly service! Beautiful views of downtown Ottawa.

J
John
Ottawa
3 reviews
Dined on December 5, 2021
Overall4Food4Service4Ambience3

Great service. Very good food. Nice and pleasant

JM
JasminM
Ottawa
1 review
Dined on December 5, 2021
Overall3Food2Service2Ambience3

The service was prompt and friendly. However, I had mentioned we needed to leave at a certain time, to which the server said she would leave me my bill when delivering the food, but she forgot then got very busy, so I had to search her down to pay. Also, I think it should be standard for your servers to bring everyone water - I had to ask for mine and my children didn't get any and their small drink glasses were finished after a few minutes. Overall, I was a bit dissapointed with the service and also the quality of the food.

PH
ParkH
Toronto
1 review
Dined on December 5, 2021
Overall3Food3Service1Ambience3

Food was fine, however our server did not once check on us after taking our order. We had completely finishes all of our apps, mains, and drinks and were all waiting to pay by the time she came back. She was polite and said she was in the weeds which is why she never checked on us, which I can understand, however someone should have been sent over to check on our food at least ONCE during the course of our meal.

JP
JulieP
Toronto
1 review
Dined on December 5, 2021
Overall5Food5Service5Ambience5

Friendly server. Great food. Tables are close to each other. I was sitting by front door and the sun was very bright. Food made up for that.

ON
OrleansNorth
Ottawa
2 reviews
Dined on December 4, 2021
Overall5Food5Service5Ambience5

They were great and so helpful and went out of their way to make sure to accommodate for our friend with us who had a walker. The only two things I wish were different was that the noise level was too loud and they kept referring to us all as "ladies" when two of us are gender diverse. Would maybe be helpful to avoid gendering people unless you know.

AM
AnnM
Ottawa
1 review
Dined on December 3, 2021
Overall5Food4Service5Ambience4

A great place for appetizers, drinks or dessert following a NAC show

OT
OpenTable Diner
1 review
Dined on December 3, 2021
Overall5Food5Service5Ambience5

Went to celebrate our anniversary and really enjoyed the evening. Our food was delicious and the service excellent.

T
Tania
Ottawa
1 review
Dined on December 3, 2021
Overall5Food5Service5Ambience5

My daughter and I have a yearly "date night" for dinner and The Nutcracker. Milestones is our choice for dinner and it is always wonderful. The service, food and ambiance makes for a fantastic start to the evening!

OT
OpenTable Diner
Montreal
2 reviews
Dined on December 3, 2021
Overall5Food5Service5Ambience5

Delicious food for a special day visiting Santa at the Rideau.

C
Customer
1 review
Dined on November 21, 2021
Overall4Food4Service3Ambience3

Food and ambiance were good but the server was a little less attentive than I would have expected at this type of restaurant.

MM
MargaretM
1 review
Dined on November 20, 2021
Overall5Food5Service5Ambience4

Very nice place to have date night! They were busy when my date and I arrived, but we had a reservation. Despite being busy we felt well taken care of, and everything arrived within very reasonable times and the quality of the food and drinks was great.

LM
LMDS
1 review
Dined on November 19, 2021
Overall5Food5Service5Ambience5

The food was amazing, the staff was super friendly and the service was fast!

N
Nickname
1 review
Dined on November 19, 2021
Overall2Food3Service4Ambience4

First, no Bellinis could be served.

Plus, we had a giftcard from supreme dining that was not acknowledge when we got the bill :( Milestone restaurant are on the card!

OT
OpenTable Diner
1 review
Dined on November 18, 2021
Overall4Food5Service5Ambience3

We came for our anniversary dinner, asked for a quiet romantic table, but I wasn’t too impressed with what we were given. Nothing special, not even one of the nicer tables available. Given that we were able to make the reservation telling the restaurant about the special occasion, I felt like maybe a bit of effort would have been put in to help make it special, but no special efforts were made or offered.

b
brennanm
1 review
Dined on November 16, 2021
Overall5Food5Service5Ambience5

We had an amazing waitress named Janine who was outstanding . Warm , friendly and attentive and well versed in the menu .

AP
AdamP
1 review
Dined on November 13, 2021
Overall1Food1Service1Ambience1

We were sat at our table and no one came to our table for 15 mins, so we left. At least 7 different employees walked by our table multiple times. We flagged one person down after 10 mins and asked when we could see our server. No response and no one came to our table.

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 13, 2021
Overall5Food5Service5Ambience5

Very good place, food is good and affordable

SM
StephanieM
Toronto
4 reviews
Dined on November 12, 2021
Overall4Food4Service4Ambience4

The food and service were great! It did take quite a while to get our food though(at least 30-40min)

MS
MaggieS
1 review
Dined on November 12, 2021
Overall5Food5Service5Ambience5

Great service. Friendly staff. Food arrived on time and was great.

U
Unhappydinosaur
1 review
Dined on November 11, 2021
Overall2Food3Service1Ambience3

Service was extremely slow. Forgot about us for the first 20-30 mins. Took another 15 to get juice and water. Food was so-so. My son’s grilled cheese was stale. Wouldn’t go back any time soon

AF
AdamF
Toronto
2 reviews
Dined on November 10, 2021
Overall4Food4Service5Ambience4

I'll definitely be back. It was a great experience eating at this location.

FP
FernandoP
1 review
Dined on November 6, 2021
Overall4Food4Service4Ambience4

I order steak frites, the way of cooking and flavour were good! I did not like my steak was on too of my fries! I think it should be beside, off course same plate!

u
unknown
1 review
Dined on November 6, 2021
Overall4Food4Service5Ambience2

Very good, safe and easy place to eat. very comforting ambience and an excellent location

OT
OpenTable Diner
Toronto
8 reviews
Dined on November 5, 2021
Overall3Food3Service3Ambience3

Limited menu but maybe that is due to COVID. Great veggie burger

PJ
PatriciaJ
Ottawa
1 review
Dined on November 5, 2021
Overall5Food4Service5Ambience4

Merci beaucoup pour l’excellent service amical et professionnel.

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FAQs

Milestones Grill + Bar - Ottawa - Sussex does offer delivery in partnership with Skip The Dishes and Uber Eats. Milestones Grill + Bar - Ottawa - Sussex also offers takeout which you can order by calling the restaurant at (613) 789-5432.

Milestones Grill + Bar - Ottawa - Sussex is rated 4.5 stars by 544 OpenTable diners.

Milestones Grill + Bar - Ottawa - Sussex does offer gift cards which you can purchase here https://www.milestonesrestaurants.com/en/giftcards.html.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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