Montagu's Mews at The Royal Crescent Hotel & Spa

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1. NG

   NikolaG

   Bristol

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Really thought long & hard about booking afternoon tea here as Royal Crescent dining room was being refurbed & I was also concerned we would be out of our league! However, I needn’t have worried. From the minute we walked in the door of the hotel we were greeted by a lovely friendly welcoming lady & were taken through the beautiful garden to the newly opened dining room which was stunning. Service, food, and patient waiting staff were all exemplary. I honestly can’t fault a thing…it was all wonderful. We opted for the additional champagne flight which I do not regret & certainly completed the fabulous experience. Wandered around the gardens & hotel afterwards with no pressure to leave. Massive thanks to Royal Crescent for making us feel so special & welcome!!

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2. JB

   JanB

   1 review

   3.0

   1 review

   Dined on March 19, 2023

   overall3food3service4ambience3

   The overall feeling was that it was not as good as the last time. Overall the service was good, if a little inconsistent. Initially there was some confusion as to which room our booking was for. Also, when the food was brought out, there were no details about the food offered, unlike the adjacent table who were given a full explanation. The menu (and website) advertise a children's afternoon tea, but the reality seems like a bit of an afterthought (although our son was happy). Moving onto the food. The sandwiches were mediocre and lacking in flavour, bar the coronation chicken. The baked goods were excellent and the patisserie was a bit hit and miss, but good overall. So all in all it was pleasant, but has been better in the past.

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3. EK

   EmmaK

   Yorkshire

   1 review

   5.0

   1 review

   Dined on March 12, 2023

   overall5food5service5ambience3

   Had an early Sunday night supper here. The Royal Crescent's main restaurant was being renovated so the dining room was not as atmospheric as it usually would be, but the perfect service and excellent food more than made up for that. Really cannot praise the waiting staff enough and the food was pretty close to perfect. Can't wait to go back when the restaurant upstairs re-opens.

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4. OT

   OpenTable Diner

   Bath

   5 reviews

   5.0

   5 reviews

   Dined on February 18, 2023

   overall5food5service5ambience5

   Fantastic service and very good food.

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5. D

   Dantina

   London

   1 review

   3.0

   1 review

   Dined on December 28, 2022

   overall3food3service2ambience3

   Had to pay for one additional scone. Our belongings were not well kept at the wardrobe. Not warm welcome at the arrival

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6. DH

   DarrenH

   Bristol

   1 review

   5.0

   1 review

   Dined on December 27, 2022

   overall5food5service5ambience4

   This was a Christmas variation on afternoon tea. We arrived early following a couple of hours of trawling the wet streets of Bath. We were invited to wait in the bar area. Our table was soon ready. We were informed that tea and coffee was effectively bottomless. Sandwiches were on the softest, freshest bread and very well put together with good ingredients. Cakes and scones? So good. And the service was extremely courteous and yet friendly. The cost is reasonable/high, making this a treat rather than a regular occurrence. Excellent work.

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7. OT

   OToe

   Phoenix

   72 reviews

   vip
   5.0

   72 reviews

   Dined on December 23, 2022

   overall5food5service5ambience5

   We had a lovely meal on Christmas penultimate eve. We selected the vegetarian tasting menu and were delighted.

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8. v

   vegiman

   Portland

   1 review

   vip
   5.0

   1 review

   Dined on December 23, 2022

   overall5food5service5ambience5

   If you're looking for a great place for Afternoon Tea in Bath, this is the place! It starts with the walk to the astounding Royal Crescent, and continues to your last sip of tea. Everything was top notch, but also approachable--no pretense or attitude here. The staff was very cordial, engaging and professional.

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9. r

   robertk

   Bath

   1 review

   5.0

   1 review

   Dined on December 17, 2022

   overall5food5service5ambience5

   A great meal in a great resturant. Could not ask for more.exceptional

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10. KD

    KatD

    Bath

    1 review

    2.0

    1 review

    Dined on December 11, 2022

    overall2food4service2ambience1

    The service was very amateur. The sandwiches had obviously been made hours before serving. The cakes and scones were delicious and very professional and it’s a shame that the poor service and sterile atmosphere of the dining room did not do the pastry chef’s work justice.

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11. JM

    JaniceM

    Bath

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    This is a fantastic place to eat, food always great and the ambiance lovely. I’d highly recommend it. We had lunch this time but I’ve also had high tea. Always beautiful whatever time of year.n

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12. s

    sarahs

    Bristol

    1 review

    3.0

    1 review

    Dined on December 10, 2022

    overall3food4service4ambience5

    On booking this table with only availability of 9pm we were not informed prior to the meal that the tasting menu stops at 8.45pm and therefore was told that we could only order off the bar and supper menu. This was very disappointing as we had specifically chosen to go to the dower house for the tasting menu and this was for a birthday celebration - had we know that this was the case we would have chosen another place to eat

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13. 6

    617squadron

    London

    5 reviews

    4.0

    5 reviews

    Dined on December 4, 2022

    overall4food4service4ambience4

    The staff were very attentive and food very good and all in a marvellous setting!

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14. L

    Luke

    Bath

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    This afternoon tea was a truly fantastic experience. The food was exquisite & beautifully presented. The service was fantastic & attentive. I would very much recommend this wonderful experience.

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15. DR

    DavidR

    Glasgow

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    Second time I’d eaten here and even better than the first, which was itself fabulous. Couple of new to me dishes on tasting menu I loved - trout and venison. Matched wines worked great despite my initial scepticism - always pays to listen to the expert. I hope to be back soon

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16. MO

    MichelleO

    New England

    5 reviews

    3.0

    5 reviews

    Dined on December 2, 2022

    overall3food2service3ambience2

    The tea was excellent but the food was not that great. The sandwiches lacked flavor. The scone and clotted cream were fine. The desserts weren’t very good. Overall it was disappointing.

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17. M

    donnaM

    Oxford

    1 review

    4.0

    1 review

    Dined on November 29, 2022

    overall4food4service5ambience4

    Missing something, real fire or festive table wear maybe Not in hotel but in restaurant in garden . Savouries would have been nice Sparkling wine very expensive N

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18. OT

    OpenTable Diner

    South Wales

    4 reviews

    5.0

    4 reviews

    Dined on November 27, 2022

    overall5food5service5ambience5

    A special treat for birthday celebrations, mums and daughters weekend away rounded off with a wonderful afternoon tea!

    Report
19. RL

    RodL

    1 review

    1.0

    1 review

    Dined on November 16, 2022

    overall1food2service1ambience5

    Afternoon tea with champagne at Royal Bath Hotel and Spa was a 70th birthday experience gift for my wife from our children and grandson and was supposed to be a highlight of our week staying near Bath. In the event the experience proved to be a frustrating and disappointing one. We were seated at a corner table and, after being served our food and first teas, we watched as other tables were attentively served and offered more teas and sandwiches whilst we seemed to be overlooked at best and ignored at worst! With growing frustration I eventually chased down a pair of waiters to complain that our food was almost gone and we had received no attention, offering more tea or sandwiches, nor had we received our champagne. We were finally offered these and an additional flute of champagne by way of apology but this was too little, too late and we just wanted to leave. Instead of the highlight of our week away it became an experience we would rather forget. To add insult to injury we found that the voucher that our family bought included a 12.5% service charge for the neglectful service we received. Thank you Dower House for turning what should have been a highlight my wife’s special occasion into a frustrating and disappointing experience!

    Montagu's Mews at The Royal Crescent Hotel & SpaResponded on November 28, 2022Thank you so much for sending your feedback which we were very disappointed to read. Unfortunately, on the day you visited our till system down and the bar did not receive the order for your champagne. The staff did try to rectify this as soon as they were aware. However we apologise that this deterred from your visit.

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20. BB

    BBPP

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5

    Outstanding service from the staff. We came for afternoon tea and could not fault anything.

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21. S

    Spookie

    Devon

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 8, 2022

    overall5food5service5ambience5

    A truly wonderful afternoon experience, with wonderfully prepared food, served by very friendly and polite staff, would highly recommend this venue for any celebration as they seem to attend to every need.

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22. AP

    AnnP

    Bath

    4 reviews

    5.0

    4 reviews

    Dined on November 8, 2022

    overall5food5service5ambience5

    Best afternoon tea I’ve had in a very long time. Lovely food and first class service. Would thoroughly recommend to anyone visiting Bath The view as you step out of the front door onto the Royal Crescent, is breathtaking

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23. I

    Ipek

    London

    34 reviews

    vip
    5.0

    34 reviews

    Dined on November 6, 2022

    overall5food5service3ambience5

    The afternoon tea was great

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24. D

    Delicious

    Dallas

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    Incredible experience, loved the atmosphere and selection of teas!

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25. C

    Claire

    Berkshire

    2 reviews

    5.0

    2 reviews

    Dined on November 1, 2022

    overall5food5service4ambience5

    Lovely venue and the sandwiches and scones in particular are gorgeous. The scones were really light and fluffy and the cinnamon butter complimented the Bath buns superbly. Ideal for a special occasion.

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26. FM

    FelixM

    Bath

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    Great afternoon Tea in a fantastic location. The only criticism is that the price does not include tea! I paid £39 plus £7 for a tea. Very good however and would go again.

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27. M

    Mrsjs

    1 review

    4.0

    1 review

    Dined on October 26, 2022

    overall4food4service4ambience4

    We had a wonderful time - lovely, friendly, attentive staff, great food and all of our requests were catered to with ease and nothing was too difficult to accommodate. The hotel grounds is beautiful, we loved walking through to the restaurant. Some reviews we read prior to coming were quite negative but I would advise to ignore them. We really enjoyed our visit and would definitely come back again!

    Report
28. SH

    SaulH

    South Wales

    1 review

    5.0

    1 review

    Dined on October 25, 2022

    overall5food5service5ambience5

    Fantastic. It really hit that romantic spot for my partner

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29. J

    Jane1972

    London

    1 review

    3.0

    1 review

    Dined on October 25, 2022

    overall3food4service2ambience4

    Booked afternoon tea for 1pm which was confirmed by email but when we arrived we were told it was 1.30? Something to do with not serving afternoon tea until 1.30 - this is fine but don’t accept online bookings for 1pm! Booked Vegan afternoon tea and was served meat sandwiches. Tea served with dairy milk twice. Had to chase second serving of tea as they forgot it. So all in all not great service in the restaurant I’m sorry to say

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30. JM

    JamesM

    Gloucestershire

    3 reviews

    3.0

    3 reviews

    Dined on October 16, 2022

    overall3food4service3ambience3

    Food was great, not the best service or experience recieved. Normally much better sadly.

    Report
31. AW

    AlanW

    Bath

    1 review

    5.0

    1 review

    Dined on October 13, 2022

    overall5food5service5ambience5

    Beautiful grounds, attentive staff and a delicious afternoon tea.

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32. E

    Elinor

    Bath

    1 review

    5.0

    1 review

    Dined on October 10, 2022

    overall5food5service5ambience5

    Perfect experience. Tasty afternoon tea, excellent staff, great place to be.

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33. CR

    ChrisR

    Oxford

    3 reviews

    4.0

    3 reviews

    Dined on October 8, 2022

    overall4food5service5ambience2

    Lovely food, great friendly service but the room it was served in lacked any ambience at all. Also we had afternoon tea at 3.30 and as people left the team started to pack away the tables and begin setting up for dinner . We felt we were being rushed out! The room was poorly set up - no flowers anywhere, the journey to the toilet was littered with spare furniture and we felt that we had been put in a part of the hotel away from the main action! Shame as the tea itself and the staff were great!

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34. JA

    JANEF

    Norfolk

    1 review

    4.0

    1 review

    Dined on October 5, 2022

    overall4food3service5ambience5

    Great staff. Great atmosphere. Great cakes. Great scones as and buns. Filling in bread tasty but very slim minimal filling. Otherwise it would be a 5 all round.

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35. AG

    AlanG

    Glasgow

    1 review

    5.0

    1 review

    Dined on October 4, 2022

    overall5food5service5ambience4

    For best experience book on a day you can eat in the garden.

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36. SK

    SallyK

    Birmingham

    1 review

    5.0

    1 review

    Dined on October 1, 2022

    overall5food5service5ambience5

    We had a fabulous afternoon tea Celebrating, the service was impeccable and the staff were so accommodating to all our requests. Will definitely return. Perfect 🤩

    Report
37. N

    Nabila

    Bath

    1 review

    1.0

    1 review

    Dined on September 29, 2022

    overall1food3service1ambience3

    Poor service! Horrified by how inattentive they were to my request. I personally spoke to the manager to ask for a note that said Happy Birthday as well as left a special instruction while booking for the same, to my surprise NOTHING was done about it. I took my husband to celebrate his birthday and it was the worst choice ever. Also expect a £10 service charge on the bill which is not justified at all. Food tastes very average. Only thing that stood out were the delicious scones.

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38. HT

    HappyThursdayGirl

    Bath

    6 reviews

    4.0

    6 reviews

    Dined on September 25, 2022

    overall4food5service4ambience4

    Music a little too upbeat for the setting and, despite lots of staff, service was slow - tea came after everything else had arrived, not with it or before. The food was excellent, the cakes totally brilliant in presentation and very delicious. Asking us whether we wanted more sandwiches was an appreciated touch. We'd go again due to the quality of the food.

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39. JA

    JAMESS

    Bath

    2 reviews

    4.0

    2 reviews

    Dined on September 23, 2022

    overall4food3service4ambience4

    A beautiful dining room in the Dower House. Smooth service and pleasant staff. The quality of the food was good but failed to meet expectations at a highish price level. Even though we did not choose one of the tasting menus, we'd normally get a few little treats (amuse bouche) at this price level. The standard menu was fairly unadventurous. Another shortcoming were the toilet facilities which clearly needed some maintenance and updating. In summary a lovely place for a quiet romantic supper but on the menu and food front, the game needs to be considerably better at that price level.

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40. SH

    SuziH

    Buckinghamshire

    7 reviews

    5.0

    7 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    Lovely building reached by walking through the beautiful hotel garden. The staff were very attentive and nice. The food was lovely and we were offered more sandwich refills which you don't always get with all afternoon teas. The cakes were delicious and the tea selection was large and varied. Will definitely visit again if we come to Bath.

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