Montana's BBQ & Bar - Victoria
Service was terrible appetizer came halfway thru meal after reminding waiter twice then he never came back.
Even trying to pay was painful.
Food was cold and seemed to be reheated when it finally arrived.
Should have stayed home instead of wasting $60 at this dive
It was very busy, so the fact our meals were not a hot as one might expect is perhaps understandable. Nevertheless, the ribs were great but the fries were only lukewarm and the other sides (beans, coleslaw) were very so-so. The service was still very good despite how busy the place was.
The service was very slow. The food coming out of the kitchen was even slower. Table of 4 and two children. Took about 40 minutes to get out food. The food was mediocre at best.
Even trying to pay took to long. We had to ask for our bill 3 times.
I won’t be going back
Had reservations so got a table quick at 5 pm. Waited an hour for food. Steak was raw. Sent back to kitchen came back barely cooked. Bloody. Asked for med rare but this was sushi. Ate what I could. Had to ask for my side after I ate my meal. Friendly service. Kitchen a disaster. Waited for our dessert. Two hours for a simple meal is way too long. Where is management? They were no where to be seen. Will not be back.
Good family restaurant. Salads were good fresh and large. Otherwise protein servings weren’t that big. Noisy when we were there.
I am extremely disappointed in my latest visit to Montana’s. From trying to call and book a table to leaving, it was a nightmare. Terrible terrible service!!
Went to Montana’s after watching Frozen 2. Out waitress, Taylor was friendly and very efficient service for a table consisting of 4 adults and 5 kids. Will definitely be back; food was good and service was fast and it’s family friendly!
Food service was slow, but the meal was delicious
Good food and service. Even though it was a busy Saturday evening, the food was cooked to our specifications. I'll be back.
The ceiling was leaking above our table. even though there were only a few customers we waited for too long to get our drinks, order food, then get our meal. When it did come, the fries tasted like they had been re-heated-tough to chew. The brisket burger meat was so chewy that you had to take the burger apart and eat it with a knife and fork. I had brought family here from out of town and was embarassed that they had such a bad meal.
We went as a group of 5. Our appy never did arrive, so we requested that it be taken off our bill. No compensation was offered. It took quite awhile for our meals to arrive. 4 out of 5 meals were adequate. The green salad on one meal looked like it had sat under a heating lamp (limp and soggy) and the chicken tacos absolutely cold (a weird mix on the same plate).
Went for special birthday outing. Unfortunately, our experience was dampened when server spilled a full drink across the table and covered two of us. We had to negotiate for compensation, as first offers of free dessert or appy on next visit were not sufficient for dining in wet clothes. Things improved, but I would have preferred if the manager acknowledged the situation directly. Might have to consider a new favorite birthday location.
Was very pleased with menu option choices for kids. Portion sizes were reasonable for cost of each item. Taste and variety was very good. Service was a bit slow. Would have preferred to get kids meals served first, if possible. On the whole, a great experience. We will be back again!
This restaurant needs a few lessons in customer service from the hostess to the waiters to the evening manager.
It was my son’s birthday!!
Our experience wasnt great. They were all out of at least 4 things we asked for one of our drinks got spilled all over our table by our waitress and the food wasnt very good. All you can eat ribs is what two of us ordered and the first rack was pretty good the second was like a burnt stale porkchop.
Food was good
Smaller portions for seniors would be nice. Server was friendly and efficient .
I ordered the baby back ribs but was served side ribs and because we were in a rush I didn’t bring it up - my bad. Coleslaw was soggy and flavourless. Server was awesome.
Food is alright but the waitress is a bit rude....
Not sure she is just to casual or , but I find it a bit rude
Service was amazing, food was great. Highly recommend this location
I WAS THERE IN MARCH 4 OF US. Food , drinks , absolutely nothing to complain about. So I decided to go there for my BIRTHDAY! The men had ribs, they were very good. I had a steak with baked potato which was not even warm enough yo melt the butter on top! My steak was not hot either. I did eat some of it but it got volder so I quit
IF THERE IS ONLY THING THAT REALLY GETS ME IS COLD COLD FOOD. I did not complain my husband gets angry with me if I do. But did agree it was not HOT.
I WILL NOT BE BACK!!
Fries were a tad cold. But the rest was great. We had coupons so it was very affordable. Ya we’ll be back
I don't go out often for a meal - once a month my friend and I take turns choosing a location for dinner (we both use canes now) so the restaurant has to be accessible. I have to say Montana is one of my favorites and, not having a BBQ at home, especially enjoy the selection of beef plates. The Staff were great, as usual.
restaurant was so dirty and we had waited 45 mins to get our food.
The food really good. The service was outstanding. I would love to go back to eat there again and I will definitely recommend Montana's to everyone who asks me where's a good place to eat in Victoria.
I used the app to reserve and we got there and were seated right away.
Food was over cooked and flavourless we had steak, ribs, chicken
Waitress seemed annoyed to be there and was mediocre at providing service
Waited 20 minutes for beverage
Food was warm not hot
Love the fun, relaxed atmosphere at Montana's! Our server was great and really helpful.
The food was ok, I have to say I love going there with the family. They were out of most beers on tap, had to settle for a flat Coors Light. Anyways the portion was smaller than usual on the beef bone steak and my wife’s steak was more blue than medium rare. I won’t give up going there it could of been just a bad night for the store.
We liked it, server was kind and we didn’t have to wait too long to get our food.
Two of us had to send our steaks back. The rib order was really tough. Even when we got our steaks back, mine was mainly gristle and fat so I couldn't eat it. Other than that, it was not overall good at all. Won't rush back.
Good service and food choices. Have not been to Montana’s for a while as our last experience fell below expectations for service, so good to see an improvement.
Our food, service was all great!
We had made a memo with our reso that it was a buisness meeting and we needed a little extra room for paperword/note taking, we ended uo being a 6top instead of 6, and the server eanted to put us in a 6top booth. Just a little too squishy when trying to discuss with team members! We felt really awkward asking for the larger table, but we did and were happy that she didn’t mind moving us over!
My only suggestion is when there’s a note like that, just keep us at the big table from the start.
Everything was great though, server was friendly, quick and efficient. Food was good, hot, and fast! We will be booking more meetings down there! :) thanks !
Everthing was as expected. I have dined here often. Enjoy the relaxed atmosphere. Server was very helpful.
Loved our food , Management ( Sabrina) went above and beyond to help make my daughters 10th birthday dinner special
Food in general was fairly mediocre. Macaroni cheese seemed grossly overpriced for what it was. Yam fries and dip were good but chicken tacos were cold and bland. My husband’s fries were cold and not cooked properly.
Waited over 1 hour for our food. Was extremely loud and French fries arrived cold. Seemed like they were short staffed.
Overall, was an “OK” experience.
To be honest my wife and I enjoyed the food very much and our specific waiter wasnt bad he just wasnt present. The atmosphere was crazy, there were so many open tables and so many people waiting.
The new waitresses were is chaos which gave myself and my wife anxiety. A waitress brought us the wrong food twice and when she brought the right food she dumped coleslaw in my lap lol.
We watched a couple get seated right after us and they walked out because no one had seen them yet for even drinks.
I have been here several times and never had a night like that.
we are regular diners here baked potatoe stone cold !!! server went to get another ... sorry we are sold out ???????????????????????? then steak cold as well
Despite the restaurant being less than half full, communication between staff members was poor. Seated for 10 minutes, there was no sign of a server. The hostess came back to our table to ask us if our server had come by. We gave our drink, and meal order to the hostess. 5 min later server came by to ask us for our drink order.
More than 45min later food was served. Can't imaging the food delay, had the restaurant been full.