Moxie's Grill & Bar - Hamilton
One of our party joined us and we had to wait 5 minutes to get the drink order.
apps dishes were not cleared before the entrees arrived
Order wine with dinner, entree came before wine
Hard to find our server
Music was way to loud
Had to wait 5 minutes upon entering as no one was at the front desk. After that the service and food was excellent. We asked for a booth by the window and we were accommodated.
I would however like to point out the view from the window. The grass was poorly cut and full of weeds. Why not spruce up the view with some gardens and small ornamental trees? This is a nice restaurant but the window view does not reflect that.
Sadly my food was not very good at all. The Chicken sandwich tasted like fish. I actually had to break a piece off and look to make sure it was chicken. Returned to the kitchen and ordered Blackened Chicken sandwich as a replacement, it certainly tasted better however the bun was soaked and full of grease.... could not eat it or even hold it without getting grease everywhere also returned to the kitchen... Passed on that as well.... when we asked for the bill my lunch was still on it. I reminded the server that it was to be removed and she made it right. We will certainly be back but this was not a good outing at all.... I hope the next time the kitchen will be on point.
Excellent service. Definitely will return again. This was my second visit since May 2019. Our wait staff was exceptional!
Hello, Thank you so much for your recent 5-star review! It sounds like you had a great time here and we look forward to hosting you again! Thank you for choosing our location, and I hope you have a fantastic week! - Moxie's Hamilton Management Team
Loved the patio but stools very uncomfortable. Had to stand at end of meal.
Server was awesome!!
Food super tasty! Bathrooms very clean nice! Modern new atmosphere.
Hi Sandra, Thank you for the great 4-star review. The next time you are in the restaurant please ask for me as I would love the opportunity to introduce myself in person. Warm regards, Jake De Pasquale. firstname.lastname@example.org
This by far was one of the best dinners out in a long time. Not only was the food fabulous but the service was fantastic. They went above and beyond for my son and his celiac disease. Our server and management were the best we have had in years
Hey Melanie, Just wanted to say a quick thank you for the recent review. We love the feedback, and more importantly, love hearing you had a great time here. We definitely take a great deal of pride hearing that you are comfortable with us handling any allergy items. Thanks again, Moxie's Hamilton.
Great service and outstanding food.
Hello Jim, Thank you for the great 4-star review. The next time you are in the restaurant please ask for me as I would love the opportunity to introduce myself in person. Warm regards, Jake De Pasquale, General Manager.
Excellent service and great food selection. Waiter was knowledgeable about menu items and made recommendations. Food was good but not great. Typical mid level restaurant quality. Would dine there again.
Hello! Thank you for your recent 4-star review. We appreciate all of the feedback, and love hearing you you had a great time at our location. -Moxie's Hamilton Management Team
Super friendly staff, they were very attentive to food restrictions and allergies! Overall a great dining experience!
Thank you for your amazing 5-star review. Have a great week! -Moxie's Hamilton Management Team
Fantastic food. Friendly staff. Great atmosphere. Our server Zack was amazing kind soul.
Hey Christian! Thank you so much for the fantastic 5-star review. So glad to hear you had a great time at our location with Zack taking care of your group! Hope to have you back in again soon. -Moxie's Hamilton Management Team
Food is always amazing, great wine selection and wonderful staff. We will be back for sure.
Hello! Thank you for taking the time to leave a review. We love all of the feedback, and hope to have you in again soon. -Moxie's Hamilton Management Team
Food was quite good and tables were comfortable. Service was fine.
Thank you Chris, for taking the time to review our restaurant. We appreciate your loyalty and look forward to having you join us again. Kind regards, Moxie's Hamilton Management Team
The service was extremely slow - which would’ve been fine if everything else was amazing. The food was alright, nothing better than a typical restaurant and the prices were very high for what you get. The patio is really nice and the overall night we were there was great, because of the company we were with but the six of us in attendance all said we would not be returning.
Hello, We appreciate you taking the time to review our location. Clearly we didn’t deliver an experience you loved, and I would appreciate the opportunity to speak with you. Would you please email us at email@example.com? Regards, Management Team
Our recent dinner at Moxie’s wasn’t the best experience we’ve had there. We requested to sit outside after making a reservation which had us inside of course. It seemed the staff were still getting used to having people outside; seat cushions were missing from some seats and waiters came out with food and asked at various tables who had ordered it. Also the service was good, but very slow. Our biggest disappointment was that Moxie’s has discontinued their Korean fried cauliflower! It was THE BEST. One of the main reasons we came to Moxie’s. Not sure we’ll ever go back now.
Hello Suzanna, Thank you for the recent rating. We clearly missed the mark while you were here and I would appreciate the chance to re-earn your loyalty. I can be reached at firstname.lastname@example.org. Regards, Management Team
Special of fish tacos came in a cardboard tray, like french fries from a food truck only covered with tin foil. Fish taco special was $8.00 less than the fish taco dinner, only difference was a handful of nachos and was served on a plate with a couple bite size pieces of fish. Server was not experienced with the menu (didn't know the type of oil fish was cooked in but did inquire). When I inquired about the $8.00 price difference between between the dinner and the special the server was not too keen on checking into it but did so and I was given a discount.
Will not likely be returning.
Good Afternoon Janet, Thank you for the recent rating. We clearly missed the mark while you were here and I would appreciate the chance to re-earn your loyalty. I can be reached at email@example.com. Regards, Management Team
Had a girls night out dinner. Moxies delivered. Excellent service and atmosphere. We all had meals that were amazing. Steak salad, steak frites, fish tacos, burgers, sandwiches and soups. And desserts of course. Everything was delicious!!
Hello! Wow, so great to hear you had an amazing girls night out with us at Moxie's Hamilton! Thank you so much for taking the time to leave such a great 5-star review. Hope to have you all in again soon. -Moxie's Hamilton Management Team
Very disappointing, will not be going back. Miso ramen soup had the shiitake mushrooms missing, was very bland with little garnish and overloaded with noodles - when I brought the issue up to the server they then brought out generic white mushrooms, and when I brought this up they simply said they didn't have any shiitake mushrooms. I expressed my disappointment and both the server and manager did not do anything to make the situation right.
Hello Katie, We appreciate you taking the time to review our location. Clearly we didn’t deliver an experience you loved, and I would appreciate the opportunity to speak with you. Would you please email us at firstname.lastname@example.org? Regards, Management Team
Great atmosphere and excellent customer service. Food was delishious also! Defenently will go back.
Hey Cheri! Thank you for taking the time to leave us a 5-star review. It sounds like you had a great time here and we look forward to hosting you again soon. Thank you for choosing our location, I hope you have a fantastic week. - Moxie's Hamilton Management Team
Easy to book a reservation online. Food came out in a timely manner. Prices are reasonable for the food you get. Drink menu has a good options. Staff was very friendly. Atmosphere inside was high energy and really nice. Good amount of room between tables and booths. Pulled chicken nachos were a great appetizer. We got a free small white chocolate brownie for my husbands birthday. Service was wonderful. Can’t wait to go back again.
Thank you Arvi for the amazing 5-star review. We love to hear all of the feedback, and most of all we love to hear that you enjoyed your experience with us at our location. Excited to have you in again soon! -Moxie's Hamilton Management Team
Excellent food and service. Nachos were the best ever.
Hello Robert. Thank you so much for your recent review! I also LOVE our Nachos :) Glad to hear you had a great time with us, and we hope to see you again soon. Thanks again, Moxie's Hamilton Management Team.
I have been to Moxie’s several times but the rest of my party (4 other women) had not. It was my recommendation. Alexander our server was excellent and everyone was impressed with their food (salmon avocado Cobb salad; lettuce burger; fried chicken sandwich; soup and sandwich and ?). The only area you lost points was cost. One of my friends didn’t realize that there was an up charge for the soup- she didn’t notice it on the menu and the server didn’t mention it. Also she and another lady decided to split the half price bottle of wine and were a little surprised by the “half price” charge. Anyway lesson learned- read the menu more carefully. This didn’t take away from the otherwise great experience we all had. We get together several times a year and we decided that we would make this a regular spot.
Hello Liz. Thank you for taking the time to leave a 5-star review. So glad to hear that you and your friends are making Moxie's Hamilton your new regular spot. My apologies for some price confusion, next time you are in- please ask to speak to one of our Managers in regards to your previous experience, or email me at email@example.com. Hope to see you again soon! -Moxie's Hamilton Management Team
Yes ...my meal was very good and my freinds enjoyed it as well.. would recommend it
Thank You Lizs for your recent review. We appreciate all of the feedback, and LOVE hearing you and your friends had a great time at our location. See you soon! -Moxie's Hamilton Management Team
Such a great environment, great food. Our server was wonderful. We will definitely be back.
Hey Amanda, Thank you very much for your recent 5-star review! Hope you have a fantastic week -Moxie's Hamilton Management Team
My experience was amazing. I have numerous food allergies and going out is often a HUGE ordeal for me. The service was incredible and the chef ensured my meal was safe. They provided options and really understood and were knowledgeable about my allergies and the ingredients in their choices.
I will definitely recommend and be back!
Hello Maria , Thank you for the great 5-star review! We are extremely proud of the work our team puts into our restaurant and are ecstatic that your allergy concerns were taken care of! Hope to host you again soon, Thanks again -Moxie's Hamilton Management Team
Our experience was very good! would've been nice to be informed that there were only two steak options though, because as the birthday girl....my steak was not an option and then had to choose a more expensive stead and wanted to come the way the other one that was not available came i got charged for each additional item seperate and was not told that was going to happen. I then received my stead and it was well done! manager came and said that was not acceptable and wanted to remake it for me.....so it was remade and i got my plate back as everyone else in my party of 10 finished their meals. Inconvenient yes!!
The restaurant is beautiful and our server was great!
Hi Angela, Thank you so much for your recent review. It appears as though your experience with us could have been more memorable and we would love for the chance to discuss this further with you. Could you kindly email me at Hamilton@moxies.ca with further details? Kind regards, Moxie's Management Team
Fantastic as usual, great food and service. Highly recommended.
Thank you , for taking the time to review our restaurant. We appreciate your loyalty and look forward to having you join us again. Kind regards, Moxie's Hamilton Management Team
Decor and vibe was great. Large space with a nice patio. Was greeted at the door immediately and sat in the dining room. On the open table app I checked bar seating but no big deal. Our drinks, apps, entree and desert were all great, although I personally would not get the rib dinner again only because the coleslaw and potatoe sides were unappetizing- very bland. The bathroom was a great space and very clean. Our waiter Valentin was knowledgeable of the menu and attentive. Open app also asked if I was celebrating an occasion which I checked anniversary. This was not acknowledge which again was not a big deal but why ask? Overall we both agreed we would come back.
We went for my husbands 54th Birthday. We had never been before. It was amazing. Our waiter was awesome. The food was spectacular. Will be back for sure!!!!!
Hey Connie, Just wanted to say a quick thank you for the recent review. We love the feedback, and more importantly, love hearing you had a great time here. Thanks again, Moxie's Hamilton Management Team
The food was amazing and the restaurant was beautiful. The service was great and my mom and I really enjoyed the sangria. The only downside was that the food was cold (it still tasted great). Management came over and offered to get us new meals, but it was fine! Why waste it when it still tastes great. We will definitely be back! It was much better than the Moxies in Mississauga.
GREAT PLACE! we were well served, food was fast.. efficient and SOOOO delicious!
they had a slip up with our table, but they kept making sure we were okay and happy periodically and were very attentive. Service is amazing here as well as good :)
Love Moxies menu. Took my mom for mother’s day lunch. We were hoping to order our “favourites” like their lettuce wraps and were able to order off the regular menu. This crew happily accommodated multiple changes adding guests to our reservation. The finale ended with all the moms receiving a potted flower at the end. We ❤️Moxies! Thank you
Amazing steak, probably the best I’ve ever had in a restaurant. (Madagascar peppercorn New York striploin) Our server was great, I wish I remembered his name. Dinner was fabulous, drinks were refilled promptly, wine was very good (Bolla valpolicella) stuffed baked potatoes was to die for and a white chocolate brownie for dessert. The ambience was fantastic, very high end with the exception of one staff member working there wearing a camo coloured strapless jumpsuit that looked very unprofessional and out of place compared to the rest of the staff.
Mother’s Day for my Mom
The service was excellent and the meal was very good. Would recommend to others.
Drink service was excruciatingly slow (appetizers came before 1st round of drinks) server blamed bar for the slow service. Caesars there aren’t my favourite (they make their own Clamato juice). I wanted to order a wine instead but she insisted on getting a new one. Dinner arrived and I was still waiting for that drink. Thank goodness I had asked for a water in the beginning. I tried again to order a wine when I never received the remake but she said she had just asked the manager to get a new drink (which was now 15-20 minutes after she had insisted on getting me a new one) Other guests at the table were never offered a refill on their beverages until dinner was over and plates were removed. We weren’t even asked if we wanted dessert or coffee. Managers idea of making it better is to comp one of my husbands drinks and to let us know when we come so he can guarantee exceptional service (which should be given always regardless). Granted he offered me a free wine but food was being wrapped up and we had been there for over 2 hours. Getting a wine at that point when dinner is over and we had two small kids there was pointless. Food was ok but ribs were tough and coleslaw was dry. Long story short, spent $300 to learn my lesson that this restaurant isn’t worth it.
Overall, it was a fantastic experience. Unfortunately, our server was quite forgetful, and not mindful of our table. He left dirty appetizer plates and cutlery, and he was inappropriately talking about managers who were recently fired which was VERY unprofessional and not warranted.
However; I will definitely be back and I really enjoyed Moxie’s!
Our server was 5 star and dinner was delicious. Food arrived in a timely manner and was plated well. We will recommend Moxie’s to our friends and family.
We came from out of town for a lovely evening with good friends. I had the tai curry which was very tasty but a smaller portion, smaller than I would have enjoyed. My wife chose the blackened chicken sandwich as recommended by the waiter as his favorite. There wasn't any mention by him or the menu that this would be a "very" spicy sandwich. My wife took one small bite and had to set it aside, leaving her with the fries as her meal. The waiter although jovial and pleasant, didn't return until we were finished our meals. He did offer us to speak to a manager, which we declined, but later realized we shouldn't have. I enjoy spicy food so ate it the next day for lunch. It was all I could bear to eat. Beware if you order.
First visit to a Moxie's personally, although other members of the group had been to Moxie's in Alberta. Staff were very welcoming, accommodated an unexpected extra guest with our group very graciously. Our server Sheldon was fantastic. He gave us the time we needed to peruse the menu but did not leave us feeling forgotten. He kept our water glasses full, we never had to ask for a refill! The food arrived in a reasonable amount of time, and it was delicious. Enjoyed by all. My brother in law did comment that the Beef Vindaloo could have been a wee bit hotter, but he burnt his taste buds out a long time ago. We were celebrating a birthday, and Sheldon surprised my sister with Happy Birthday in cocoa on her dessert plate - a very nice touch and much appreciated! Thank you for a very pleasant evening, and we will most definitely be back!!