Nelli

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1. OT

   OpenTable Diner

   Montreal

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   overall3food3service3ambience2

   Il n’y a plus l’emphase sur les vins natures qui les caractérisait à l’ouverture . Semble que les touristes n’en veulent pas, à ce qu’on m’a expliqué . D’ailleurs tout les employés nous abordent en anglais, ils assument que nous sommes touristes. C’est un resto d’hôtel typique…sans charme, sans caractère. Et c’est cher pour rien.
   

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2. L

   Lola

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Great service and food quality, perfect for brunch or date !
   

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3. FM

   FromMontreal

   Montreal

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Merci à Yanna et à toute l’équipe pour leur gentillesse! Service fort sympa avec chants et gâteau pour souligner l’anniversaire de ma belle amie de onze ans. Ses yeux pétillaient! :)
   

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4. F

   Frankymtl

   Montreal

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service4ambience5

   Good food, well located, nice decor . Service is ok.
   

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5. LV

   LyneV

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on May 21, 2023

   overall5food4service5ambience5

   Cute place and great service! Burger was very good! Tartar not tasty.
   

   NelliResponded 5 days agoGood afternoon LyneV We're glad to hear that you enjoyed the burger. We apologize if the tartar didn't meet your expectations. Your feedback is appreciated, and we'll take it into consideration. We hope to have the opportunity to serve you again in the future.
   

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6. CL

   CaroLina

   Montreal

   5 reviews

   3.0

   5 reviews

   Dined on May 21, 2023

   overall3food5service3ambience5

   This was the second time I went to Nelli's for brunch. The first time was great. But the last time was disappointing, the filter coffee I ordered took 40 minutes to get to my table.
   

   NelliResponded 5 days agoHi CaroLina! We appreciate your feedback and apologize for the delay you experienced during your recent visit for brunch. We hope you will give us another chance in the future to provide you with a better dining experience.
   

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7. C

   Cbhr

   Toronto

   7 reviews

   2.0

   7 reviews

   Dined on May 20, 2023

   overall2food3service1ambience4

   The food was just okay and service was horrible. We had to ask for more water and they pretty much forgot about us so it took 30 minutes just to order. There are much better places to eat in Old Montreal.
   

   NelliResponded 5 days agoDear Cbhr, We appreciate your feedback and will use it to enhance our offerings and ensure a better experience for our guests. Thank you for bringing this to our attention. Feel free to contact us by mail with any concerns or suggestions you wish to share.
   

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8. FA

   FredA

   New England

   6 reviews

   4.0

   6 reviews

   Dined on May 19, 2023

   overall4food4service5ambience4

   Great service and very tasty food. The bread should have been warmed before being brought to the table. The drinks were outstanding.
   

   NelliResponded 5 days agoThank you FredA for your positive review! We're glad to hear that you enjoyed the great service and found our food tasty. We appreciate your feedback regarding the bread and we take it into consideration. We strive to provide a memorable dining experience, and your feedback helps us improve. We hope to have the pleasure of serving you again in the future.
   

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9. m

   marieclaude

   Montreal

   1 review

   3.0

   1 review

   Dined on May 14, 2023

   overall3food4service2ambience3

   Nourriture est bonne, le service n'était pas au rendez-vous.
   

   NelliResponded on May 15, 2023Bonjour Marie-Claude. Nous sommes désolés d'apprendre que le service ne correspondait pas à vos attentes lors de votre visite chez nous. Nous sommes heureux d'entendre que vous avez apprécié notre nourriture et nous espérons avoir la chance de vous accueillir à nouveau pour vous offrir une expérience à la hauteur de nos standards. Merci d'avoir pris le temps de partager votre avis avec nous.
   

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10. HB

    HoffmanB

    1 review

    3.0

    1 review

    Dined on May 13, 2023

    overall3food2service4ambience4

    Went to celebrate our 75th birthdays after being friends for 55 years, thought we hit on something special when they seated us at a picture bay window table. Boy were we wrong. The gentleman waiter was very attentive. We had Calamari and eggplant for appetizers. No off-the-charts, but respectable, especially the eggplant. The main courses were bolognese for the 2 ladies, which was way too much as separate dishes, maybe should have alerted us to how large the portions were. Jimmy had the chicken thighs which came out overdone and very rubbery. Could not eat most of the dish. And if those were Yukon potatoes, the chef needs a lesson, as they were more like a glop of panko flakes. The mussels that I had, didn't seem all that fresh, and was expecting the frites to come out maybe not hot, but definitely not lukewarm. We had a great time because of our friendship, but we could have done without this meal! Thankfully, the Creme Brulee and fruit tart were delicious. Would I give it another try? Maybe if I lived here, but for a 4-day visit, I will try my luck somewhere else.
    

    NelliResponded on May 15, 2023Dear HoffmanB, We are sorry to hear that your recent dining experience with us did not meet your expectations. We appreciate your feedback as it helps us to identify areas that we can improve upon to better serve our guests. We apologize for the issues you encountered with your main courses and side dishes. We hope that you will consider giving us another chance in the future to provide you with a dining experience that exceeds your expectations.
    

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11. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on May 10, 2023

    overall5food5service5ambience5

    Mother’s day! In my country we celebrate mother’s day on may 10th. Really nice service! The girl was really great and sweet
    

    NelliResponded on May 12, 2023Happy mother's day! I'm glad you had a beautiful time at Nelli. Thank you for taking the time to share your experience.
    

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12. L

    Luisn

    Montreal

    2 reviews

    3.0

    2 reviews

    Dined on May 7, 2023

    overall3food2service3ambience4

    The food was mediocre Expected much more for a place as Nelli The bread served was of poor quality The lamb was simple and nothing that anyone could at home
    

    NelliResponded on May 9, 2023Thank you Luisn for taking the time to leave us your feedback. We're sorry to hear about your last visit in our restaurant. We take pride in the quality of our ingredients and the dishes we prepare, so we're disappointed to hear that we fell short of your expectations. If you'd like to discuss your experience further, please don't hesitate to contact us directly.
    

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13. AB

    AuroreB

    1 review

    4.0

    1 review

    Dined on May 6, 2023

    overall4food1service5ambience5

    Truffle pasta recipe needs to be reworked et improved
    

    NelliResponded on May 9, 2023Thank you AuroreB. We appreciate your feedback and will definitely take it into consideration as we strive to constantly improve our menu offerings. We value our customers' opinions and always aim to deliver the highest quality dishes.
    

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14. JV

    JenniferV

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on May 3, 2023

    overall4food4service4ambience4

    Nice setting. Pasta was good but less sauce than other similar dishes. Friendly staff.
    

    NelliResponded on May 5, 2023Good afternoon JenniferV. We apologize if the amount of sauce in the dish was not up to your expectations compared to similar dishes. However, we're glad to hear that the staff was friendly and provided a positive experience. Thank you for sharing your thoughts, and we hope to have the opportunity to serve you again in the future.
    

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15. EC

    EnjoyingCanada

    1 review

    5.0

    1 review

    Dined on May 2, 2023

    overall5food5service5ambience5

    Welcoming and efficient service and modern, very pleasant atmosphere. Had two meals on separate days, both were very good. Highlights were chimichurra sauce with the steak and the really good crème brûlée.
    

    NelliResponded on May 5, 2023Thank you! We appreciate your feedback and hope to have the pleasure of serving you again soon.
    

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16. MC

    MiguelCyrLasalle

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service5ambience5

    Best experience thank you for the night amazing 🫶🏽
    

    NelliResponded on May 2, 2023Thank you Miguel! We're thrilled to hear that everything was excellent and exceed your expectations.
    

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17. MC

    MichelC

    1 review

    4.0

    1 review

    Dined on April 23, 2023

    overall4food5service3ambience4

    nous avons du attendre plus de 20 minutes pour avoir notre café, et cela après l'avoir demandé une deuxième fois, et ce qui arriva nous avons reçu les plats principaux avant le café, ce qui n'est pas normale pour un brunch, mais la nourriture qualité/prix excellente, endroit charmant, serveur fonctionnant au neutre , poli mais pas trop advenant , jamais venu voir si tout était correct
    

    NelliResponded on April 28, 2023Bonjour Monsieur Michel! Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes désolés pour l'attente que vous avez subie et nous nous excusons pour ces désagréments. Nous vous remercions de votre visite et espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience à la hauteur de nos standards.
    

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18. CL

    CaroLina

    Montreal

    5 reviews

    4.0

    5 reviews

    Dined on April 9, 2023

    overall4food4service5ambience5

    The food is good and the place is so beautiful 🤩
    

    NelliResponded on April 13, 2023Thank you Carolina 🤩 We strive to provide a memorable dining experience for all of our guests, and it's great to hear that we succeeded in making your visit special. We hope to see you again soon!
    

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19. J

    Jessica

    Montreal

    1 review

    4.0

    1 review

    Dined on April 7, 2023

    overall4food3service3ambience4

    Good service. Great cocktails and appetizers. Main course a little deceiving.
    

    NelliResponded on April 13, 2023Thank you Jessica for your feedback! We're happy to hear that you enjoyed our cocktails and appetizers, as well as our service. We're sorry to hear that your main course didn't quite meet your expectations, and we would love to hear more about how we can improve it. Please don't hesitate to let us know if there's anything we can do to make your next dining experience with us even better. Thank you for choosing our restaurant and we hope to see you again soon!
    

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20. H

    Hello

    Montreal

    1 review

    4.0

    1 review

    Dined on April 2, 2023

    overall4food5service3ambience5

    Food was great but the service was lacking at time. We asked for condiments 4 times but they were never brought up. I had to order a drink for our waiter to finally bring them.
    

    NelliResponded on April 3, 2023Good afternoon Hello, We’re sorry to hear that your experience was not up to standards. We will use the feedback to make us better and to ensure this doesn’t happen again.
    

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21. AR

    AnaR

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2023

    overall5food5service5ambience5

    very nice food and fast and friendly service great value
    

    NelliResponded on April 3, 2023Thank you AnaR. Have a lovely day!
    

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22. OT

    OpenTable Diner

    Montreal

    1 review

    4.0

    1 review

    Dined on April 2, 2023

    overall4food5service4ambience4

    Nous avons profité du menu brunch offert par l’Happening Gourmand (22$) et nous n’avons pas été déçus. Les portions étaient suffisantes et les plats étaient très bons (surtout l’entrée de fromage cottage à la vanille et les œufs bénédictine). Au même prix, j’y retournerais.
    

    NelliResponded on April 13, 2023Nous sommes ravis d'apprendre que vous avez apprécié notre menu de brunch Happening Gourmand! Nous sommes fiers d'offrir des plats de qualité à un prix raisonnable, et nous sommes heureux de savoir que vous avez trouvé les portions suffisantes et les plats délicieux. Nous espérons que vous reviendrez bientôt pour profiter de notre menu régulier et découvrir de nouveaux plats savoureux! ☺️
    

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23. BM

    BryanM

    Toronto

    1 review

    4.0

    1 review

    Dined on April 1, 2023

    overall4food4service2ambience5

    Food was really good and reasonably priced, the restaurant is beautifully set in an old building, but the service could use a major improvement. We had to call over the waitress many times for things that should be done automatically. She didn't bring milk for our coffee, we had to ask her to refill our water and then again for her to refill our coffee, we had to find her to tell her that we were done and wanted the bill, even though there was only one other table that she was serving. Also, she didn't understand anything that we asked her about the menu.
    

    NelliResponded on April 3, 2023Good afternoon BryanM. We take your comments into consideration. We are looking into this issue and hope to resolve it promptly and accurately. Thank you for your feedback.
    

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24. HK

    HenryK

    New York Area

    13 reviews

    3.0

    13 reviews

    Dined on March 31, 2023

    overall3food2service5ambience4

    The food was nothing special. Service was good, but didn't make up for the food.
    

    NelliResponded on April 3, 2023Hi HenryK. I’m very sorry we failed to meet your expectations. Your satisfaction is our priority and we regret we missed the mark. We would love to exceed your expectations if you give us another chance. Don't hesitate to communicate with us by mail with any further comments or suggestions. Thank you for your time
    

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25. LR

    LyzR

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined on March 26, 2023

    overall4food4service5ambience5

    Bon petit déjeuner. Serveurs et employés très gentils.
    

    NelliResponded on March 28, 2023Merci beaucoup LyzR!
    

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26. J

    Jianadaren5

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on March 25, 2023

    overall5food5service5ambience5

    Première visite au restaurant Nelli. Très satisfaits! Tout s’est très bien déroulé! Nous avons passé une très bonne soirée!
    

    NelliResponded on March 28, 2023Bonjour Jianadaren5. Un grand merci pour votre commentaire. Nous sommes heureux de savoir que vous avez passé une très bonne soirée! Au plaisir de vous revoir bientôt
    

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27. A

    Anonymous

    Montreal

    1 review

    1.0

    1 review

    Dined on March 18, 2023

    overall1food1service5ambience5

    The food selection for the set meal for the night choice was extremely not gastronomic or tasty and I'm used to $$$$ restaurants but this I was surprised and disappointed because the atmosphere the employees and so on it's amazing but going in a restaurant it's mostly because of the food and that was a big disappointment the first course and the main dish for me and my friend her meal was different then mine and still not good 😐.
    

    NelliResponded on March 21, 2023Good morning. I am so sorry to hear you didn't appreciate your experience on your last visit at Nelli Bistro. Your satisfaction is our priority and we always aim to deliver a great experience to our guests. Don't hesitate to contact us by mail with any other concerns, comments or suggestions you wish to share. Thank you for your time
    

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28. NL

    NicolaL

    Vancouver

    13 reviews

    3.0

    13 reviews

    Dined on March 18, 2023

    overall3food2service4ambience5

    Appetizers and dessert were decent. Main courses were mediocre at best. The mussels were quite small and slimy with a large number of them unopened. Pasta was ok but not hot when it came out.
    

    NelliResponded on March 21, 2023Good morning NicolaL. We appreciate you taking the time to share your feedback. We take your comments into consideration.
    

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29. P

    Pebbles

    Washington DC

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    Nice egg Benedictines with a personal touch. Dining rooms were very comfortable and nicely decorated. Service was very good even considering how busy they were.
    

    NelliResponded on March 21, 2023Thank you Pebbles! We hope to see you soon at Nelli for another great and unique experience!
    

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30. B

    Benny

    Montreal

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food3service5ambience5

    Excellent service! Friendly and always with smile!
    

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31. KD

    KellyD

    Montreal

    1 review

    2.0

    1 review

    Dined on March 18, 2023

    overall2food5service3ambience4

    The food was great, service was ok not amazing. However, the sitting was not pleasant at all very tight space between the tables. So much so that my friend drink got knocked over by another guest while trying to get to her sit.
    

    NelliResponded on March 21, 2023Good morning KellyD, thank you for taking the time to share your feedback with us. Be assured, your comments will be shared to make sure this situation doesn't happen again. Your satisfaction and confort is our priority. We are very sorry and hope to have a second chance so we can offer you a unique experience at Nelli.
    

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32. NP

    NP123

    Montreal

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food3service2ambience3

    Food quality was good, but expectations based on location, fame of the restaurant and this type of event were higher. The server was not good. Super long (literally like 15min for ketchup) for everything even when there were only 4 other people on our side of the restaurant. Hopefully it was just a bad day. I put no in recommend it to a friend because I’m debating.
    

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33. DH

    DeborahH

    San Diego

    3 reviews

    4.0

    3 reviews

    Dined on March 12, 2023

    overall4food4service5ambience4

    we went for the brunch special, and we enjoyed it.. service was quick, ambiance great and it was an enjoyable time with the family.
    

    NelliResponded on March 17, 2023Good afternoon DeborahH DH. We are happy to see you enjoyed your last visit at Nelli. We hope to see you again soon!
    

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34. N

    Nous

    Montreal

    1 review

    3.0

    1 review

    Dined on March 12, 2023

    overall3food3service5ambience5

    J’ai bien aimé la dernière que j’y suis allée mais la fin de semaine dernière nous avons été déçus. Le service était très très long… et la qualité servie était décevante. J’ai dû mentionner à la serveuse que je n’étais pas satisfaite c’était trop cuit, froid et peu, mais j’ai eu un très bon service. Ce n’était pas de sa faute je crois. Elle m’a rapporté un autre plat. Le service était très long surtout avec un enfant.. même pour un dessert.
    

    NelliResponded on March 17, 2023Bonjour Nous. Merci pour votre commentaire. La satisfaction de notre clientèle est notre priorité et nous sommes désolés de lire que votre expérience au Nelli vous a déçu. Vos commentaires seront assurément partagés avec l'équipe afin que cette situation ne se reproduise plus. N'hésitez pas à nous contacter par courriel avec toutes autres commentaires et/ou suggestions que vous souhaitez nous partager. Merci
    

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35. CB

    ChristineB

    Montreal

    3 reviews

    4.0

    3 reviews

    Dined on March 10, 2023

    overall4food4service5ambience5

    We chose from the “ Happening Montreal “ menu and were delighted with our choices. The cheese and pomegranate appetizer was divine and our friend enjoyed her beef tartar. We all chose the mussels in garlic broth for our main dish and although the sauce was tasty it was not the steaming bowl of our expectations. Dessert was excellent - both the pear mousse and the chocolate cake were garnished with lovely fresh berries and assorted nuts. Our before dinner cocktails and after dinner coffees/aperitifs were extra, but all excellent, and quite unique in combinations. I particularly enjoyed the spicy tequila with the jalapeño pepper. Service was friendly, attentive and very accommodating. An excellent evening.
    

    NelliResponded on March 13, 2023Good afternoon ChristineB CB. We are happy to see you enjoyed your meals, desserts and cocktails. Thank you for taking the time to share all your comments with our team. We hope to see you again soon for another great experience at Nelli!
    

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36. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on March 5, 2023

    overall5food5service5ambience5

    Lovely space and a good breakfast menu. It was a limited menu before 11am, which we weren’t aware of prior to arriving, but the limited menu had everything we needed and it was likely the reason the restaurant was much less crowded than other spots in the area. Worthwhile tradeoff to me.
    

    NelliResponded on March 21, 2023Thank you for this lovely feedback. We hope to see you again soon!
    

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37. P

    Pizzalove

    Toronto

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 20, 2023

    overall4food4service4ambience5

    Our server was awesome, don’t recall her name. She was from France.
    

    NelliResponded on February 21, 2023Thank you Pizzalove P for taking the time to share your feedback with us. Your waitresse must be the wonderful Ines !!! See you soon
    

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38. D

    Dave

    Ottawa

    2 reviews

    3.0

    2 reviews

    Dined on February 19, 2023

    overall3food3service4ambience4

    Seabass was very good. Lamb shank was very disappointing and expensive.
    

    NelliResponded on February 20, 2023Good morning Mr Dave. Thank you for taking the time to share your feedback with our team. Your review is important for us and we will take it into consideration. Have a good day!
    

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39. C

    Christinac

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 18, 2023

    overall5food5service5ambience5

    My man loved his lamb shank. The atmosphere is lovely.
    

    NelliResponded on February 21, 2023Good afternoon Christinac! Thank you for your review.
    

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40. M

    Mustang67

    New England

    3 reviews

    2.0

    3 reviews

    Dined on February 17, 2023

    overall2food3service3ambience1

    Table spacing is tight. Room was noisy. Hard to enjoy a quiet conversation.
    

    NelliResponded on February 20, 2023Dear Mustangg7 M, we would like to thank you for bringing this matter to our attention. We're sorry to hear your experience didn't match your expectations. Your feedback helps us do better. Don't hesitate to contact us by mail with ay other comments or suggestions.
    

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