ORETTA

4.3
941 reviews
CAN$30 and under
Italian
Inspired by the Italian way of life, and designed for any time of day, Oretta presents authentic Italian fare with modern day classics.

It is where our commitment to service is intuitive, thoughtful and genuine. Breathtaking interior design is only surpassed by our knowledgeable and personable staff who deliver an unforgettable hospitality experience using the finest Italy has to offer in food and drink.

Oretta Caffe opens each morning at 9am offering Italian espresso based coffees, freshly baked bombolonis, pizzettes & our focacceria.
We invite you back for lunch, aperitivo, dinner or weekend brunch. Open seven days a week.

Support ORETTA during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 941 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.1
Service
4.3
Ambience
4.1
Value
Noise · Moderate
87% of people would recommend it to a friend
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TR
TulsiR
1 review
Dined on November 21, 2020
Overall1Food3Service1Ambience1

We were sat not the patio and we were not told that we would be. The noise was so loud we couldn’t even hear ourselves on our table. Poor experience!

OT
OpenTable Diner
Toronto
1 review
Dined on November 21, 2020
Overall2Food1Service2Ambience3

Food and service was not good.

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on November 21, 2020
Overall4Food5Service4Ambience4

The patio was quite small. Service was ok but could’ve been better since there weren’t many customers. The food was splendid as always! Overall we had a good time ☺️

OT
OpenTable Diner
Toronto
5 reviews
Dined on November 13, 2020
Overall5Food5Service5Ambience4

A little crowded on the patio but it’s because of the space heaters. Other than that, great overall experience!

OT
OpenTable Diner
Toronto
2 reviews
Dined on November 13, 2020
Overall5Food5Service5Ambience5

It was warm and cozy and delicious!

M
Moggie1938
Toronto
1 review
Dined on November 13, 2020
Overall5Food5Service5Ambience5

The restaurant is trying hard to meet with government restrictions and is doing very well, we were impressed with service and menu and enjoyed our experience and will be returning again

OT
OpenTable Diner
1 review
Dined on November 12, 2020
Overall4Food5Service5Ambience4

Super great service, kind and personable waiters. We were outside in the tent so the ambiance didn’t parallel how nice it is inside, but very good quality food and drinks along with fair prices to match! Would definitely come back

NZ
NohaZ
1 review
Dined on November 11, 2020
Overall2Food2Service4Ambience3

I was very underwhelmed with the taste of the food

t
vipteetoronto
Toronto
2 reviews
Dined on November 9, 2020
Overall4Food4Service4Ambience4

Great food and really good service. Price is great also.

N
vipNiha
Toronto
2 reviews
Dined on November 9, 2020
Overall5Food5Service5Ambience5

All of us ordered pizza and it was delicious

S
Sammy
1 review
Dined on November 9, 2020
Overall1Food4Service1Ambience1

Our group had a VERY poor experience at Oretta. We came to Oretta to celebrate a friend's engagement, because of the happy hour, we thought it would be the best option for our group in order to have a budget-friendly way to celebrate (especially for those under financial constraint during COVID). I called the restaurant multiple times during the week to confirm the reservations and ensure they could accommodate our group size.

When we went to order food, they told us they had "discontinued" the Happy Hour for in-house dining this week, and that we need to order from the main menu. Even though we had been to the happy hour multiple times in the last few months, the happy hour was still available for takeout and the happy hour is still advertised on the website and on the street sign. What baffled me most was that the hostess never let me know in the multiple conversations I had with them that week, about this last-minute change.

When we explained to the manager the only reason we made the group reservation at Oretta was because of the Happy Hour, he was VERY rude and said too bad there is no exception to be made during COVID. I'm frustrated by the very poor customer service from the management team, and the lack of understanding given that we were never made aware of this "last minute" menu change. It could have been dealt with in a much more hospitable way from the management team, there was no compassion from the manager at all.

I've been to Oretta many times before this for both the regular menu and the happy hour and I can honestly say the food is good, but with the level of service we received today. Neither I nor my group of friends will be returning or hosting events there in the future.

CG
CGBROWN
Toronto
2 reviews
Dined on November 8, 2020
Overall5Food5Service5Ambience5

Had a really nice evening. The staff was amazing! Would always go back.

T
Towhid
1 review
Dined on November 6, 2020
Overall2Food4Service2Ambience1

I feel bad to give Oretta bad score. But I was really disappointed with their unprofessionalism. I booked my table for 2 on Birthday. I was right on time. It was nicely decorated patio with heaters. I was shocked to see them just quickly setup a table randomly on the pathway where people are passing. It was far from other tables and not even aligned with the whole table setup of the patio. Worst part was when me and my wife sat on the table and just removed our mask, someone just passed us while coughing. And many more people passed us almost 1 feet close without any musk. Because our table was setup on the middle of the path between 2 buildings. For me, it showed their lack of care for their guests in this difficult time. Though our server was proactive to change our table after we complained. But he was initially hesitant to change because his manager didn't provide any decision though there were empty table. For me, it's a sign of very bad management. Can't go to a restaurant that doesn't give priority to customer's safety and well-being in this pandemic time. However, I must appreciate the service of the server. They are really good with food and drink suggestions. Liked the food too. Tiramisu cake was little too soggy. Overall food was good.

M
Michelle
Toronto
7 reviews
Dined on November 5, 2020
Overall2Food2Service2Ambience3

Made a reservation over a week in advance for the Oretta Aperitivo Hour, which we've been to many times. Invited 2 friends to join, who looked up the Aperitivo menu online that same morning to see it available. It wasn't until we were seated that we were told "happy hour was only for takeout" and they pasted a "takeout" image on the menu that afternoon. Very misleading to advertise Aperitivo Hour online for dine-in and then change it without notice. The service was disappointing - though pleasant staff the wait for service was lengthy. We were told we wouldn't have the table for more than 90 minutes, reminded of this nearing the end, and then proceeded to have us wait another 40 minutes for the bill beyond the 90 minutes. Very disappointed with the value for money, service, and inaccurate advertising.

JC
JackieC
1 review
Dined on November 5, 2020
Overall5Food4Service5Ambience5

Excellent value and location the server was very nice and hospitable

M
Marco
Toronto
1 review
Dined on October 31, 2020
Overall5Food5Service5Ambience4

The food was very good and friendly service, but the washroom wasn´t clean which was a little bit dissapointing.

ST
SarahT
Toronto
1 review
Dined on October 24, 2020
Overall4Food3Service3Ambience4

Very slow food delivery. Limited menu compared to pre-covid. Took forever to get our bill, had to go inside and just pay rather than wait for the server to come to our table

M
Miks
1 review
Dined on October 24, 2020
Overall5Food5Service5Ambience4

Need to enclose the outdoor dining because its too cold to eat outside during covid now. Staff and food was lovely as usual otherwise.

A
Achille
1 review
Dined on October 24, 2020
Overall4Food5Service4Ambience3

This place was freezing af! Hopefully they’re able to invest into some proper heaters for their patio. Other than that, food and drinks were good and the service was good too. Will go back on a warmer day.

F
Foodie
Toronto
2 reviews
Dined on October 24, 2020
Overall5Food4Service5Ambience5

Good food. Great ambiance, fantastic service. I will come back.

M
Micheal
Toronto
1 review
Dined on October 11, 2020
Overall3Food3Service3Ambience4

The food was good, location is decent, the view was okay. Overall okay, no wow factor for me but not much complain about either.

OT
OpenTable Diner
Toronto
1 review
Dined on October 10, 2020
Overall3Food5Service3Ambience3

I love ORETTA, we’ve come here frequently since they’ve opened. I completely understand how tough it is these times for servers and restaurants. We were seated in the alleyway where people were walking past with an inch of space from the walkway, even though there were plenty of open seats. I had people cough as they were walking by which was so scary during these times with my food inches away. Service also took a long time but I chalked it up to the fact that we were hidden in the alley not even in the area of the restaurant. Honestly so disappointed, I loved this restaurant but will not be going back for a while.

ER
EmilyR
Toronto
1 review
Dined on October 9, 2020
Overall4Food4Service3Ambience4

Food was great and so were the drinks, the service was just slow.

D
De555
Toronto
4 reviews
Dined on October 9, 2020
Overall3Food3Service4Ambience3

Although I specifically requested the dining area when I made the reservation online, we were first taken to the patio. It was a bit cold that night so we asked to switch and were taken to the back cafe area. It was quiet, dark and cold. We were told that there weren’t any other tables but the manager later brought over some complimentary Prosecco and apologized which was very nice of her. The charcuterie appetizer was great but the mains, gnocchi and steak were average. The service and drinks were great too.

NB
NickiB
1 review
Dined on October 5, 2020
Overall5Food5Service5Ambience5

Everytime I come to Oretta it’s always amazing! Very consistent and a go to in my books

MM
MaddyM
1 review
Dined on October 5, 2020
Overall5Food5Service5Ambience5

Good customer service, cozy ambience and happy hour was superb!!

OT
OpenTable Diner
Toronto
1 review
Dined on October 4, 2020
Overall4Food4Service4Ambience4

Amid this pandemic, we were able to experience indoor dining again on my daughter’s birthday. COVID protocols were in place and despite it all, the dining experience was not rigid and the dining atmosphere and service was mindful but relaxed. We sampled a variety on the menu offerings and I must say, it was a good gustatory experience. I would like to go back again, when circumstances permit.

ZB
ZainabBenson
London
3 reviews
Dined on October 3, 2020
Overall4Food4Service4Ambience4

It was delicious! Loved their mushroom pizza

E
Esther
1 review
Dined on October 3, 2020
Overall5Food3Service5Ambience5

Our server was new but she was so nice and polite. Highly suggest to get the ragu pasta so good. Truffle butter pasta is okay just needs some salt. The atmosphere and staff is pleasant. Will return for sure.

OT
OpenTable Diner
Toronto
1 review
Dined on October 3, 2020
Overall5Food5Service5Ambience5

Lovely dinner! Thanks so much.

OT
OpenTable Diner
1 review
Dined on October 3, 2020
Overall5Food5Service5Ambience5

Oretta served an excellent experience. The restaurant followed the health guidelines well and the food was delicious.

OT
OpenTable Diner
Toronto
1 review
Dined on October 3, 2020
Overall5Food5Service5Ambience5

Great night, dine to menu was great

J
Jess
Toronto
3 reviews
Dined on October 3, 2020
Overall3Food3Service3Ambience4

We did the bottomless mimosa brunch menu. The food was tasty, breakfast items appeared very small but still filling. The bombalone was absolutely divine and those who ordered pasta said it was very tasty. I'd encourage going for the non-breakfast choices in the future. The reason why I'm giving it a good versus great, the mimosa's are pre-mixed. When we asked could we have our own orange juice to manage the balance ourselves, they said no, because they couldn't leave jugs on the table (COVID measure). Even though they'd left two water jugs on the table.They are slow to refill, we had 3 glasses in 2 hours. It's an expense measure and deliberate, we get it - but not bottomless.

It took close to 30mins to get our bill at the end, they were wrapping up the brunch sitting which I'm sure takes time, but we were left sitting there for a long time..

NS
NaomiS
1 review
Dined on October 2, 2020
Overall2Food1Service5Ambience2

The food here is so mediocre. It is NOT worth your money. My friends and I shared a few appetizers and decided to leave because the food was something you would get at a food court. They didn’t even peel the beets in their beet salad. We ended up walking down the street to a different place for dinner. The place looks nice, but that’s about it. Service was great! If you’re looking for a good photo, this is the place. If you’re looking for a decent meal, look elsewhere.

DE
DavidE
1 review
Dined on September 29, 2020
Overall5Food5Service5Ambience5

Very quite night on a rainy day. The restaurant was not busy as usual our server was great.

JD
JulianaD
Toronto
1 review
Dined on September 29, 2020
Overall5Food5Service5Ambience5

Great date night at Oretta. Service and food were outstanding.I will definitely go back with my extended family.

AC
AlfredaC
1 review
Dined on September 27, 2020
Overall5Food5Service5Ambience5

The food was amazing and so was the staff. I had a lovely birthday dinner here! Will definitely go back there soon

AV
AnjaV
Toronto
2 reviews
Dined on September 27, 2020
Overall5Food5Service5Ambience5

Birthday brunch. Ryan was absolutely amazing on the patio and made the experience so much better!

CB
CandiceB
1 review
Dined on September 26, 2020
Overall5Food5Service5Ambience4

Dave was an amazing server couldn’t ask for better service, from his wine and Gin knowledge, fast service and kind personality it made for a great date night.

S
Sarah
1 review
Dined on September 26, 2020
Overall4Food4Service3Ambience4

Very yummy food, very nice patio and drinks, would come back again!

ORETTA
Responded on September 30, 2020

Ciao Sarah, Thank you for taking the time to share this feedback. We truly appreciate hearing about all of our guest's experiences. I appreciate your kind words, and thank you for taking the time to leave a review. We hope to welcome you back soon. Danielle, Hostess at Oretta

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FAQs

ORETTA does offer delivery in partnership with Skip The Dishes and Uber Eats. ORETTA also offers takeout which you can order by calling the restaurant at (416) 944-1932 ext. 21.

ORETTA is rated 4.3 stars by 941 OpenTable diners.

ORETTA does offer gift cards which you can purchase here http://www.oretta.to/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.