Parkway Prime -Doubletree by Hilton Niagara Falls New York
Currently we are in Phase 2 of operation which includes take out and seating on the patio with tableside service only. We look forward to phase 3 to serve you during the warm weather the option of indoor or outdoor dining. The Parkway Prime is a mid-priced Steakhouse. We also have 2 private dining rooms that can accommodate up to 24 - 45 persons. A full service lounge featuring local and favorite brews, all American wine list and beverage menu. We also feature the DoubleTree breakfast buffet and ala carte menus for all meal periods.
I was excited to try this steakhouse after being to several others in the area. To make a long story short, I was very disappointed... The service was terrible. The waiter only came to our table to take our order, serve the food, and drop off the check. She never asked how our food was or if we wanted a refill on our drinks. The food was way too expensive for the small portion size and the blah taste. I order the Broccoli and Steak pasta and it was not good. The crab dip was tasteless. Overall it was a bad experience. However, the view on the outside patio was beautiful. That's the only good thing about this restaurant... the outdoor dining. I will not be coming back.
Excellent experience. The food was delicious and the staff was very friendly.
Very rude personnel. I would never come back to this restaurant.
Great place to eat for date night love love love the service the food was amazing will definitely return anytime I go back to Niagara Falls
Overall a good experience! I would definitely come back and recommend to others!
We were in Niagara Falls for our 25th anniversary & decided to have our anniversary dinner here. The service & food were excellent! The steaks were cooked perfectly.
The staff was very friendly and accommodating even with the hard times during covid19. The food was very good and cooked to our specifications. We dined on the patio and the scenic view of the rapids leading to Niagara Falls was beautiful.
Place is good, but $43 ribeye steak was overcooked. I wasn't too upset because the on-line reviews said their meat was also overcooked so I sort of expected it. The meat was an excellent cut so it covered for the overcooking. Service was excellent.
Place was nice, atmosphere was fine. Both steaks we ordered were overcooked and sides were cold when we received them. Crab dip was severely lacking in crab, might have been two pieces in the dip.
Great food great service - Overall very good. Highly Recommended :-)
Very nice deck and view of park and Niagara river.
Good service and food
Awesome experience with amazing food and drinks. Birthday dinner was enjoyed.
The views outside are awesome. My husband’s steak wasn’t cooked properly and we had to remind the server to refill our water. With Covid, there’s someways they can improve there cleanliness ways to assure safety. All in all. It was a good day
The place was beautiful, with patio, at the evening it was really nice, the service was ok, just ok, not professional, for the price they charge, the food was ok not super special, simple,
When we order dessert it was terrible, German chocolate cake tasted dry, they serve whipped cream that tasted from a can bottle, I love sweet, and that was super super bad, sweet salty in the same time, cookie with ice cream and whipped cream was tasted hard, and ice cream like seat there forever in freezer,
The high light of all this, I got sick that night from this meal!
I do not recommend this place .
Wow. Very very nice restaurant. Quiet and beautiful view of the water. Food was delicious and service was good. Prices were typical of a steakhouse
We got seat at 8:50 pm and the food was served at 10:45 pm... the restaurant was not busy ... waiting too long for the food... I don’t recommend this restaurant
The service is terrible and the food is overpriced and not good. And we've been sick since we left there. It took the bartenders 3 times to make the drink we ordered.
Given all the current restrictions it was so nice to be dining in again and everything was great from food service to food quality and was a great way to celebrate our daughter’s high school graduation
Steak was perfect and service was amazing. Our waiter took very good care of us. The side dishes were ok but I would come back just for the steak!
Good food, Great Drinks, love the place. Service was excellent.
It was great to finally get out of the house and have a meal out. Restaurant was very busy and all the staff did a tremendous job especially with all the restrictions and new policies. Kudos!! We will be back!!
It was literally closed. We showed up and there was no one there. What a disappointment.
We arrived at Parkway Prime around 6pm on a Friday evening. Given the issues with Coronavirus the restaurant was not that busy, We were seated at a table and waited an unusually long time. The bartender saw this and left the bar to take our drink order. The waitress finally came to the table and took our order. She never checked on us so my husband went to the bar to get another drink. The bartender said the drinks were on the house. He saw that we were getting inadequate service. One hour in and I still did not have my dinner salad. Mind you the waitress was waiting two tables next to us. Not one time did she look over or check on us. We walked out. On the way out the bartender wanted to get the manager, but we refused. We will never return and are making a point to tell our family, friends and co-workers not to go there.
I had a wonderful time! Even though I made a reservation and got feed it a little late. Everything after that made up for it school was good, our server was excellent what topped everything off was the live performance by the saxophone player Standing Ovation for this guy. The atmosphere was relaxing call me my drink had me feeling very nice and cozy. Beautiful place
It was just a bad experience overall. Waiter was very confused about the menu, food took forever to arrive and was very overcooked. Bill was incorrect and we were extremely displeased with the entire night.
Had a wonderful retirement dinner. Our service was wonderful. The food was outstanding!!! I love this resturant
This was my third visit to this restaurant. All were 5 star. New Years Eve dinner was spectacular; there were four people in our party and all had the surf and turf . The dinner included soup or salad, and many choices of a side. Everything was served promptly and to our pleasing. Our waitress “Tina” was exceptional! It was an extremely busy evening and she made sure to continuously check on us to make sure there was nothing we needed. Tina definitely made our dining experience pleasurable. ⭐️⭐️⭐️⭐️⭐️
Excellent food and service! I would highly recommend Parkway Prime for a nice dinner.
Great drink selection, atmosphere and location. Unfortunately service was below par. Our server could not keep up with her tables and the other staff helping maintain the dining room did not bring us condiments we requested. For the cost of dinner I expected exceptional service and Parkway Prime fell short.
It was a great atmosphere and our waitress was extremely nice! However our steaks were too under cooked (we ordered medium and it looked rare) and VERY salty and too over spiced. The price was a bit high for the quality of food in my opinion...
Service was efficient, but without warmth or personality. The young waiter nearby was having fun with his tables, and we were jealous! But it was Christmas night and not many places were open, so overall, we were satisfied. (And I live next door, so it was convenient!)
The steak was cooked perfectly and we got the bacon Gorgonzola sauce. It was outstanding. Tried the bang bang Brussels sprouts and lived them. Had great cocktail menu too. Definitely would eat here again.
We had our Thanksgiving dinner there, and a full buffet of traditional treats was brought right to our tableside. Dinner and service could not have been better. We will return for the regular menu. Great views of the Niagara river while eating as well.
Peccato. I 3 tipi di carne che abbiamo provato non erano molto buoni. La prima rib era molto scura e non ispirava molta fiducia sulla sua conservazione/cottura. La t bone era insapore. Bello il ristorante e camerieri molto disponibili.
A beautiful birthday celebration. My request for a quiet romantic table by the window was granted and exceeded. The table had a candle and flower petals on it. The service was amazing and the food was outstanding. Never had a steak cooked to order like this. Nailed it.
The food, drink, and service was great. We were seated in the bar and it was loud and felt like dining in the lobby. Put up some curtains and keep your drunk customers under control
Food was spot on for the Restaurant Week menu. The chef can do medium-rare if asked to. The only glitch is a cheaper unannounced substitution for the Santa Margarita Pinot Grigio, but that's being pickey with the overall quality of food served and the very reasonable price of the complete dinner.
Gave them a try during local restaurant week. Food and service were excellent. View of the Niagara river adds a nice touch. They have a nice patio, but it was not patio weather that day. Will definitely go again!
The food was ok, but our server Abby was great! Funny and attentive!
My friends and I came here for restaurant week. We always pick a different upscale type restaurant with good ratings and we were not disappointed. The food was delicious. The ambiance is absolutely beautiful. We had a great meal with great service.
Parkway Prime -Doubletree by Hilton Niagara Falls New York offers takeout which you can order by calling the restaurant at (716) 524-3347.
Parkway Prime -Doubletree by Hilton Niagara Falls New York is rated 4.1 stars by 127 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.