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Parkway Prime Steakhouse & Lounge, Niagara Falls, NY

Parkway Prime Steakhouse & Lounge

4.0
4
472 Reviews
$31 to $50
Steakhouse
Top tags:
Parkway Prime Steakhouse & Lounge is open 7 days a week serving breakfast, lunch and dinner from 6:00 AM - 10:00 PM Sunday through Thursday and 6:00 AM - 12:00 PM on Friday and Saturdays.

Parkway Prime is a mid-priced Steakhouse. We also have 2 private dining rooms. Private Dining Room East can accommodate a maximum of 25 persons and Private Dining Room West with a maximum of 15 persons. A full service lounge featuring local and favorite brews, all American wine list and beverage menu. We also feature the DoubleTree a la carte menus for all meal periods.

Make a reservation

2 people
7:00 p.m.
Booked 1 time today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, American, Contemporary American
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 6:00 am–12:00 pm Lunch Mon–Fri 11:00 am–4:00 pm Sat, Sun 12:00 pm–4:00 pm Dinner Mon–Thu, Sun 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm
  • Phone number
    (716) 524-3347
  • Website
    http://doubletree3.hilton.com/en/hotels/new-york/doubletree-by-hilton-hotel-niagara-falls-new-york-IAGBADT/dining/index.html
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Business Casual
  • Executive Chef
    Brandon Benitez
  • Catering
    Catering: The hotel has a total of 16K square feet of meeting space. Our ballroom is 750 square feet and can accommodate 450 people for banquets. All meeting spaces have natural light. <br /><br />Private Dining: We have 2 private dining rooms that can accommodate up to 24 people.
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate event, Parkway Prime can accommodate all of your special event needs.
  • Private party contact
    Our Private Event Coordinator: (716) 524-3333 ext. 7015
  • Location
    401 Buffalo Ave, Niagara Falls, NY 14303
  • Neighbourhood
    Niagara Falls
  • Cross Street
    4th Street
  • Parking Details
    On site parking. No fee to park when dining in.
  • Entertainment
    Seasonal
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine

What 472 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4.3Service
  • 4.1Ambience
  • 3.7Value

Noise • Moderate

Loved For

  • Western New York

    Child-Friendly

  • Western New York

    Healthy

  • Western New York

    Great for outdoor dining

472 Reviews

  1. OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    The waitress were so nice! The food was a 10/10 not to mention the ambiance, it was definitely worth the trip…

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  2. Tdubyou

    Richmond

    1 review

    5.0

    1 review

    Dined on November 11, 2023

    overall5food5service5ambience5
    It was such a beautiful location. We were accommodated and placed in a private room facing the water. Angela was our server and she was the best, we waited for nothing .

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  3. Jess

    Washington DC

    51 reviews

    vip
    5.0

    51 reviews

    Dined on November 4, 2023

    overall5food5service5ambience5
    Nice spot, away from the hustle and bustle of downtown. Food and drinks were delicious.

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  4. TomandEllen

    New York Area

    12 reviews

    4.0

    12 reviews

    Dined on October 21, 2023

    overall4food3service5ambience3
    As hotel restaurants go Parkway Prime gets the job done. The service was excellent. Trish was a strong point of the evening. My girlfriend's portobello sandwich was mushy. My Gnocchi was just good enough. The lobster mac and cheese got good reviews from our dinner mates. Our peanut butter pie was very good and big enough to split. Unfortunately, the smores cake wasn't carried off very well and sat on the plate. The atmosphere is that of a remade lounge area or opened banquet room. The plus is that it looks out over the Niagara River. I would have liked it better if they closed the doors on the adjoining banquet room with the loud music. Would I go back... maybe if my car broke down out in front. There are too many really good restaurants at the price.

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  5. harryb

    Denver

    2 reviews

    1.0

    2 reviews

    Dined on October 18, 2023

    overall1food1service1ambience3
    we stayed at the hotel for our 25th anniversary. we made reservation for a nice steak dinner. when we got to the restaurant the hostess was not very friendly. we were seated and it took longer than normal for a waiter to take our order. when she did it took 15 minutes or so to get our appetizer. when it was brought out, they also brought out the salads at the same time. within a minute they brought my steak. I asked that it not be brought so soon that we had to eat our salads and appetizer first and to take it back. when we were done with the salad, they brought out our meal. it was cold from sitting. 49.00 dollars for just the steak and 10.00 dollars each for three sides that I had with it. it was all cold. my wife's steak sandwich was cold as well. I asked for a manager and explained the situation. at first, she wanted to heat up the meal. how do you heat up a steak and keep I rear and shrimp and asparagus, so it tastes good. I refused to do that, so she ended up comping the meal. I would not recommend this place for a nice quiet dinner.

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  6. Matt

    1 review

    2.0

    1 review

    Dined on October 16, 2023

    overall2food2service1ambience3
    Dry steak, dry mashed potatoes. Server rarely stopped by - way overpriced for the experience.

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  7. SteveD

    Chicago

    15 reviews

    vip
    2.0

    15 reviews

    Dined on October 15, 2023

    overall2food2service5ambience4
    Steaks were not cooked properly. Grilled shrimp was Cole on one and the second shrimp didn’t come out till about 15 min after we got the food. NOT worth $46 filet minon if they can’t cook it properly. Also asparagus came out cold. Whole meal was $250 and we could have a nice fine dining experience somewhere else for that. Not worth the money

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  8. Raymond

    West Palm Beach

    45 reviews

    4.0

    45 reviews

    Dined on October 2, 2023

    overall4food5service4ambience5
    Service was a bit slow, but dinners were great. Seafood pasta was a standout along with peanut butter cake

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  9. OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on September 29, 2023

    overall2food2service1ambience2
    Not really the steakhouse I was hoping it was. Server was rude and not very accommodating at all. Chef made the medium steak rare. For the price the experience was terrible. No bread before the food came out. Never checked to see if refills are needed. Just all around bad.

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  10. SueP

    Houston

    63 reviews

    vip
    3.0

    63 reviews

    Dined on September 17, 2023

    overall3food3service5ambience2
    We were seated in the main dining room area. There was a large bright light above us that was shining white light and made us feel as if we were dining in a cafeteria. A softer light would offer a better ambiance. We had the steak sandwich with cheese. The meat was dry and tough and the cheese reminded me of melted velveeta. Did not like it at all. The waitstaff were great!

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  11. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on September 4, 2023

    overall5food5service5ambience5
    The full menu had extensive choices. We had planned on surf and turf. The meal was delicious and the chef's presentation was outstanding. Our waiter, Alex was friendly, efficient and very accommodating. We couldn't ask for better service from our greeting upon arrival and our service and meal.

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  12. OpenTable Diner

    Washington DC

    2 reviews

    4.0

    2 reviews

    Dined on August 24, 2023

    overall4food3service4ambience4
    The staff was very pleasant and helpful , and setting is beautiful. If you dine outdoors, can hear The Falls. We changed our seating to Indoors as the hostess advised that bees were a problem. Bread wasn’t offered, and tenderloin tips on salad were only available as Well Done. Requested Med Rare and server said they’re precooked. Very disappointing. The salmon on my salad was cooked as requested but piece was small. A couple in our group celebrated an anniversary, and our server (George) brought a delicious & generous size dessert. I live in the Washington, DC area and was treating travel companions to what I hoped would be a special outing. Overall the group was pleased but was not a high end steakhouse experience.

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  13. OpenTable Diner

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on August 20, 2023

    overall5food5service5ambience5
    Our meals were delicious, service was prompt, atmosphere was quiet.

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  14. Roger

    Toronto

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 15, 2023

    overall5food5service4ambience5
    It’s our family dinner in NF NY. The food was excellent. Service was good.

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  15. mother6

    Orange County

    10 reviews

    5.0

    10 reviews

    Dined on August 13, 2023

    overall5food5service5ambience5
    It’s great to receive hot food! Service was excellent with “Lisa”. If I had a complaint, it was the room temperature. It was freezing cold. Didn’t try buffet. They don’t give you spoons anymore…. Told people were stealing them. As a result, I saw people eating cold cereal and milk with a fork!

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  16. DrewB

    Greater Boston

    6 reviews

    4.0

    6 reviews

    Dined on August 11, 2023

    overall4food5service5ambience3
    We were visiting from Boston, Mass and have been to Parkway Prime before. The food is top notch. We ate on the patio so the ambiance is out-doors, but very pleasant. Everything was great and we are very satisfied. The only comment, not criticism, is that the associated hotel parking lot lighting is very annoying. It is almost like the hotel wants to annoy guests of the restaurant (which is probably leased space) by aiming the parking lot lighting directly at the restaurant patio. There is no safety or security reason to aim articulated lighting up and at an elevated restaurant patio except to bother the restaurant guests. Fortunately it isn't blinding, and we could adjust our chairs to avoid looking right at the outdated 1980s omnidirectional light fixtures. We will definitely dine there again.

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  17. Jason

    1 review

    5.0

    1 review

    Dined on July 22, 2023

    overall5food5service5ambience5
    The woman that served us was kind, energetic, and available at all times. Perfect weather to sit on the back patio. Food was fantastic and served in a timely fashion.

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  18. Lulu

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2023

    overall5food5service5ambience5
    It was a special Lunch with a long time friend and I treated her for her birthday. The server was very nice and took a photo of us. Thank you.

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  19. OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on July 16, 2023

    overall3food3service3ambience2
    Hotel restaurant, so I had my reservations about it before we we got there. It was what I thought it would be. If your looking for a nice quiet romantic ambiance this is not the restaurant. No parking, both lots were full so we left the car at entrance. Service was slow although everyone was very nice. The music as well as the bar guest were very loud. No dress code and it showed but I get it. Again it’s a hotel. The food was a little above average but nothing I will remember. Overall didn’t hate it but I probably won’t go out of my way to dine there again.

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  20. DonnaS

    Phoenix

    11 reviews

    2.0

    11 reviews

    Dined on July 14, 2023

    overall2food2service3ambience2
    The pad Thai was runny and fishy smelling. We ordered the banana pepper dip and received the roast beef dip instead. The waitress, however, did provide us with what we ordered and kept the other dip on our table with no charge. Our waitress was great; the food was questionable.

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  21. DawnD

    Cleveland

    1 review

    5.0

    1 review

    Dined on July 12, 2023

    overall5food5service5ambience5
    Wonderful dinner. Wait staff was very kind, knowledgeable and extremely friendly.

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  22. DawnS

    1 review

    5.0

    1 review

    Dined on July 10, 2023

    overall5food5service5ambience5
    Great service. Wonderful atmosphere. Love the view of the river. Can’t wait to go back.

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  23. OpenTable Diner

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on July 6, 2023

    overall5food5service5ambience5
    Such an awesome place for dinner Everything was nice

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  24. upsetcustomer

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on July 3, 2023

    overall1food2service2ambience4
    Make sure your orders are right. The kitchen disregards any parts to your order that is different than what's in the menu.

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  25. KathrineM

    1 review

    5.0

    1 review

    Dined on June 25, 2023

    overall5food5service5ambience5
    The best part of our dinner was our server Gorge! He was amazing and super friendly. Loved sitting on the patio and the food and drinks were yummy too!

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  26. RayM

    Washington DC

    2 reviews

    vip
    4.0

    2 reviews

    Dined on June 22, 2023

    overall4food4service2ambience3
    Very good. We had the filet and the seafood pasta. Both were good. Filet might have been a bit expensive. Service was a bit slow but it seemed like they might have been understaffed. Waitstaff were pleasant so no complaints with any individuals.

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  27. LesliMitchell

    Houston

    2 reviews

    5.0

    2 reviews

    Dined on June 19, 2023

    overall5food5service5ambience5
    Amazing views, service, drinks and food. We will go every time we are in the area.

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  28. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 17, 2023

    overall5food4service5ambience4
    Ate on the patio which had a nice view of the Niagara river, and the distance between the trees, but it was a lovely atmosphere under the sun under some partial shade. When passing through the dining area it was a large open space with mostly all reflective surfaces so if it was really busy and packed, it would be an echo chamber, very loud.

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  29. PAULP

    Los Angeles

    1 review

    2.0

    1 review

    Dined on June 13, 2023

    overall2food1service4ambience4
    Nice place with a very pleasant view out to the parkway and Niagara River. But the food was pretty bad, and awfully expensive.

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  30. PaulL

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on June 12, 2023

    overall5food5service5ambience5
    Visiting Niagara, NY for the Falls, was our last vacation stop on a three week driving trek from Chicago to New Jersey, to Boston/Cape Cod, to Cooperstown, NY. On our second/final day in Niagara we successfully gambled a bit at the Seneca Casino and decided to end our stay with a really nice dinner at Parkway Prime Steakhouse & Lounge located in the Hilton Double Tree Hotel. We were seated by the large windows that overlook their beautiful outdoor patio and across the street from a wonderful view of the quickly flowing Upper Niagara River. Our meals consisted of a delicious Portobello mushroom sandwich with a large side of restaurant made mashed potatoes and a delicious Asian inspired shrimp/noodle dish served in a warmed cast iron baking pan, to keep the meal sufficiently warm throughout the meal! Did I say everything was delicious? We topped it off with a fun ice cream Sunday served on top of an amazing fresh baked thick chocolate/nut cookie, all decorated with in house made whip cream and a chocolate sauce drizzle. Again, delish! We couldn’t finish it! Put this restaurant high on your list when in Niagara Falls, NY. Too bad we weren’t hungry enough to try their delicious looking steak choices. It’s a specialty there, we were told. Next time we visit!

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  31. Mike

    Cincinnati

    3 reviews

    2.0

    3 reviews

    Dined on June 12, 2023

    overall2food3service3ambience1
    This is the hotel restaurant, not a steakhouse. We were expecting a much nicer restaurant. The ribeye steak had almost no marbling, hence not much flavor. The hot bread was not hot nor bread, but three rolls -- and it cost an extra $4. Our server turned on the AC and it got very cold in our area, plus the food got cold after a bit. We said something to the manager when they stopped by, but nothing was done. I would not recommend this restaurant if you are looking for something nice.

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  32. KayleighW

    1 review

    5.0

    1 review

    Dined on June 3, 2023

    overall5food5service5ambience5
    Food was wonderful and the service from Sandra was amazing! Love coming here, have never had less than a great experience.

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  33. Just

    Pittsburgh

    2 reviews

    4.0

    2 reviews

    Dined on May 30, 2023

    overall4food4service4ambience4
    Was really good steak was excellent nice dinner while In town

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  34. CraigC

    New York Area

    1 review

    5.0

    1 review

    Dined on May 28, 2023

    overall5food5service5ambience5
    Gear food and great atmosphere. Had our meal on the deck. Excellent service and good drinks. I had the filet and it was cooked perfectly!

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  35. OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on May 28, 2023

    overall1food3service1ambience1
    They mentioned that they couldn’t see the reservations coming from Open table. Even though I had my confirmation for 5 people at the patio we couldn’t sit there. The service was so poor. I have never seen such a poor service. It is a pity because it could have been much better

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  36. ChristalS

    1 review

    5.0

    1 review

    Dined on May 22, 2023

    overall5food5service5ambience5
    Food and service was phenomenal. Super convenient being in the hotel!

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  37. GuyR

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience4
    Excellent service. We had Sandy as waitress. She was excellent!

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  38. OpenTable Diner

    Orlando

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 16, 2023

    overall5food5service5ambience5
    Amazing experience and delicious food! Would definitely recommend!

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  39. BrianS

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5
    Very cozy place. Great food and nice relaxing atmosphere.

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  40. emilym

    Pittsburgh

    7 reviews

    3.0

    7 reviews

    Dined on May 14, 2023

    overall3food3service3ambience4
    We had Mother’s Day brunch here. $55 a person and that didn’t include any drinks. Food was mediocre and there were a lot of brunch foods missing like French toast, bread, pancakes, etc. the waitress was nice but flustered. Just overall not what I expected for an upscale Mother’s Day brunch. I will say the dessert table was beautiful and had some great choices.

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FAQs

Parkway Prime Steakhouse & Lounge offers takeout which you can order by calling the restaurant at (716) 524-3347.

Parkway Prime Steakhouse & Lounge is rated 4 stars by 472 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 p.m.
Booked 1 time today

Order delivery or takeout

Google Map for Parkway Prime Steakhouse & Lounge

401 Buffalo Ave, Niagara Falls, NY 14303

Dining areas

Additional information

  • Cross Street
    4th Street
  • Neighbourhood
    Niagara Falls
  • Hours of Operation
    Breakfast Mon–Fri 6:00 am–11:00 am Sat, Sun 6:00 am–12:00 pm Lunch Mon–Fri 11:00 am–4:00 pm Sat, Sun 12:00 pm–4:00 pm Dinner Mon–Thu, Sun 4:00 pm–10:00 pm Fri, Sat 4:00 pm–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, American, Contemporary American
  • Dining style
    Casual Elegant
  • Dress Code
    Business Casual
  • Parking Details
    On site parking. No fee to park when dining in.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Executive Chef
    Brandon Benitez
  • Entertainment
    Seasonal
  • Additional
    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Wheelchair Access, Wine
  • Website
    http://doubletree3.hilton.com/en/hotels/new-york/doubletree-by-hilton-hotel-niagara-falls-new-york-IAGBADT/dining/index.html
  • Phone number
    (716) 524-3347
  • Catering
    Catering: The hotel has a total of 16K square feet of meeting space. Our ballroom is 750 square feet and can accommodate 450 people for banquets. All meeting spaces have natural light. <br /><br />Private Dining: We have 2 private dining rooms that can accommodate up to 24 people.
  • Private party facilities
    Whether celebrating a special occasion with family and friends or hosting a corporate event, Parkway Prime can accommodate all of your special event needs.
  • Private party contact
    Our Private Event Coordinator: (716) 524-3333 ext. 7015
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