Parkway Prime Steakhouse & Lounge

4
301 reviews
$31 to $50
Steakhouse
The Parkway Prime is open 7 days a week serving breakfast, lunch and dinner from 6:00 AM - 10:00 PM Sunday through Thursday and 6:00 AM - 10:00 PM on Friday and Saturdays.
Currently we are in Phase 3 of operation which includes 50% indoor capacity and take out. The Parkway Prime is a mid-priced Steakhouse. We also have 2 private dining rooms that can accommodate up to 24 - 45 persons. A full service lounge featuring local and favorite brews, all American wine list and beverage menu. We also feature the DoubleTree ala carte menus for all meal periods.
What 301 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
Food
4.1
Service
4.1
Ambience
3.7
Value
Noise · Moderate
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SS
SarahS
New York Area
3 reviews
Dined 6 days ago
Overall5Food5Service5Ambience5

Food was on point, waitress was the best I’ve ever had, the price was expected and well worth it, definitely coming back to sit at the bar next time and enjoy the live music!

D
Dwane
1 review
Dined on November 17, 2021
Overall1Food1Service3Ambience3

The food was to be honest overcooked and overpriced. Dry small piece of Salmon for $33 dollars is outrageous, also the fact that sides does not come with your entree, and is all al carte is a insult especially for the price your paying. I won't be recommending this restaurant to anyone no time soon.

OT
OpenTable Diner
Los Angeles
3 reviews
Dined on November 13, 2021
Overall1Food4Service1Ambience3

Our Waiter Kionte was not focused enough on any of his tables. He was all over the place & not sure of what we ordered. He offered to get our bill for us when we were still on our appetizers. Not once did he check on us while we were eating our entrees. He was gone off of the floor behind the walls more than tending to his tables.

JS
JordanS
1 review
Dined on November 7, 2021
Overall5Food5Service5Ambience5

We had a great experience here, came here during our honeymoon and the food was amazing, service was amazing, our waitress was really nice and made sure we weren’t ever in need of anything! Would definitely come back!

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 3, 2021
Overall3Food3Service3Ambience3

We were very disappointed in this place. There are many other places we have been that are way better, so I would not recommend you go here.

S
Scales
1 review
Dined on October 23, 2021
Overall5Food5Service5Ambience5

Our anniversary dinner was amazing our server was excellent and one of the servers was so kind to take our photo! Highly recommended.

SS
SusanS
Chicago
16 reviews
Dined on October 19, 2021
Overall5Food5Service5Ambience5

Had reservation, got seated right away. Excellent service provided by Erica. Food was delicious—flavorful and hot!
The warm bread, bourbon butter and autumn apple squash soup were exceptional! Highly recommend. Great location too.

TS
TraciS
Los Angeles
7 reviews
Dined on October 19, 2021
Overall3Food3Service2Ambience3

Service was super slow. Food was just ok. Too costly for what you actually receive overall.

JW
JayW
1 review
Dined on October 18, 2021
Overall1Food2Service1Ambience1

Lengthy wait for food and horrible customer service from your team. Overpriced for the service and chain restaurant food we were served.

OT
OpenTable Diner
1 review
Dined on October 16, 2021
Overall5Food5Service4Ambience4

After visiting a chain restaurant for the kids the previous night, I needed an “adult” meal. This fit the bill plus some. The filet was cooked well and tasty! They were accommodating for our kids requests. Waitress and hostess were friendly. Would definitely go back again.

DV
DanaV
1 review
Dined on October 16, 2021
Overall5Food5Service5Ambience5

The atmosphere was great. The drinks were wonderful and the food was out of this world! We came to celebrate our 10 year anniversary and we were not disappointed!

JP
JerryP
Houston
2 reviews
Dined on October 11, 2021
Overall5Food5Service5Ambience5

Food was professionally prepared. My filet was perfect and so tender I could cut it with a fork. Everything was seasoned well but not over done. Great meal.

OT
OpenTable Diner
1 review
Dined on October 10, 2021
Overall5Food5Service5Ambience5

visiting area to check out Niagara Falls & staying at the hotel so decided to try the restaurant

RP
RichardP
Philadelphia
1 review
Dined on October 10, 2021
Overall1Food1Service2Ambience2

We left after 30 min . We were seated by a very nice girl. After that no one came to our table.

s
vipsmtquakes
Orange County
41 reviews
Dined on October 10, 2021
Overall5Food5Service3Ambience5

Meal was excellent. Service slow, but short handed. Filet could be cut with fork. Caesar salad wonderful.

MO
MONIQUED
Richmond
3 reviews
Dined on October 2, 2021
Overall4Food4Service4Ambience4

Celebrated 55th birthday with family and friends.

A
Akarl716
1 review
Dined on October 1, 2021
Overall1Food1Service5Ambience3

Everything is overpriced and the selection was terrible. There were very little chicken options and the only other light option was salad and that was outrageous. The waitress was bubbly which made the experience pleasant but would not recommend!

OT
OpenTable Diner
New York Area
1 review
Dined on September 29, 2021
Overall5Food4Service5Ambience4

Excellent service and attention to detail. Steaks were perfect.

ED
vipExperiencedDiner
Cleveland
34 reviews
Dined on September 25, 2021
Overall3Food3Service5Ambience3

Tough review to write. The salmon was great but no potato, salad or vegetable is included. Extra $10+ for each. The cheesecake was huge and tasty. BUT the food, ambiance and experience was not up to the prices charged. Can't say it was bad, it was just OK. I would not go back. Find a better upscale place in the Falls, (if possible) or better yet take the short drive to Buffalo or to Canada for a MUCH better meal experience and food.

JG
JenniferG
1 review
Dined on September 24, 2021
Overall5Food5Service5Ambience5

Food and service was amazing, especially their house maple syrup vinaigrette.

VJ
VictoriaJ
1 review
Dined on September 24, 2021
Overall5Food5Service5Ambience5

Food and service were spot on. My only complaint would be the pricing of the sides being a bit steep.

SK
SusanK
New York Area
14 reviews
Dined on September 23, 2021
Overall5Food5Service5Ambience5

Lovely dinner. Had the most amazing server and sorry I didn’t get her name! There was an unfortunate situation where another young server dropped her tray and so many staff came to see how we were! Very considerate. Food a bit pricey but very well prepared

m
mikchayely
Chicago
1 review
Dined on September 22, 2021
Overall5Food5Service5Ambience5

My girlfriend and I thoroughly enjoyed our experience

KA
KatA
1 review
Dined on September 19, 2021
Overall3Food3Service2Ambience4

The food and the views are spectacular. However, we experienced long wait times for items. At times, service was lacking in that items (sauces) were brought late to the table (after the food was 3/4 eaten). When paying for the food, the credit card given wasn’t returned until we asked for it. Change was also requested but was not provided as well.

AT
vipATLfoodie
Nashville
20 reviews
Dined on September 18, 2021
Overall3Food3Service3Ambience3

I don’t think the quality of the food, service, or atmosphere justified the prices. Everything was “fine”, but nothing too impressive. One of out side dishes was forgotten; brought to our table when we were nearly finished with our dinner. Everything was just okay.

OT
vipOpenTable Diner
Chicago
19 reviews
Dined on September 17, 2021
Overall4Food4Service5Ambience5

Beautiful outdoor dining overlooking lawn, state park drive & river. Our dinner was delicious and our server, Rachel, was attentive to details. A lovely evening on our vacation.

AF
AdrianaF
1 review
Dined on September 17, 2021
Overall1Food1Service1Ambience1

I read the reviews for the restaurant and dismissed the negative reviews because I like to give the benefit of the doubt. Unfortunately I should have believed the reviews. First, they had an act that was so loud that it was really difficult to hear others at my table. Second they had a waitress that was new and although I felt bad for the woman, I blame the administration for placing a new employee to serve on a Friday night, frustrating for her and for us. In addition, one of the salads had a hair in it. The manager did stop by and took care of some of the items in our bills, but I would have preferred to have paid my bill and have had better service.

TO
TomO
1 review
Dined on September 17, 2021
Overall2Food2Service3Ambience3

Premium Chophouse prices for a mediocre meal. Absolutely no flavor. Could have had a better steak at Longhorn for 1/3 of the cost. Server was charming but it was evident that training standards and attention to detail are not emphasized. Sides not hot, no napkins with drinks, no silver on the table.

WB
WilliamB
1 review
Dined on September 16, 2021
Overall4Food4Service4Ambience4

Did not realize the restaurant was inside a hotel, but other than that, a very good experience.

WW
WayneW
1 review
Dined on September 16, 2021
Overall1Food1Service1Ambience2

We were disappointed with food and service for prices paid. It was our anniversary and we were asked if special occasion when making reservation; however, no one seem to know or care.. Our server was unattentive and truly first time ever l have not left a more than fair tip. Will not be back.

SB
SandyBeach
Tampa
18 reviews
Dined on September 15, 2021
Overall5Food5Service5Ambience5

A small bar greets you at the front of the restaurant. Friendly staff seat you. A very nice menu that has something for everyone. We both had the filet mignon, which was cooked to perfection, cut like butter, and tasted wonderful. Try the Gin Blossom from the bar. Alyssa did a great job as our server. Highly recommended!

RH
RobertH
Philadelphia
1 review
Dined on September 14, 2021
Overall1Food1Service4Ambience1

We decided to go here for dinner because it was our 25th Wedding Anniversary and we were in town for a few days on vacation. Our server was Andrea and she was wonderful! It was the only good thing about the visit. We had reservations for 5:30pm on 9/14/2021. My wife and I both ordered the rib eye steaks, cooked medium. We also ordered au-Groton potatoes and Yukon gold mashed for sides. My wife's steak was raw and both steaks had no seasoning at all. My steak was cold. I also added the extra garlic and rosemary to my steak. The sides also had no seasoning. I realize that there is salt and pepper on the table but it's better when cooking. We were seated right next to the doors that go out to the back patio where you can dine outside if you want. We noticed two couples coming on the patio and one set had a large dog. The dog was not a service or companion dog. It was not wearing a vest and had no identification shown which is the law. We are dog lovers because we have 2 German Shepherds and a Golden Retriever. All of a sudden they come in from the patio and get seated next to us with the DOG!!!!! I am sorry we didn't say anything but we were shocked since our meal was terrible and now this! It's a high price restaurant and I didn't expect a dog laying under the table next to me. Our total bill for the steaks and sides with no alcohol was $160. This was terrible. Our reservation # was 17057. We are also going to complain to management. Unhappy and Upset, Robert H.

HK
HagopK
1 review
Dined on September 13, 2021
Overall4Food5Service4Ambience4

We have been here in Niagara Falls 3 days this restaurant and another one
We’re the only good places to eat
Food was great service good but needs improvement
I will definitely go again

OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall5Food5Service5Ambience5

Dined al fresco. Wonderful view of Niagara River!

F
Fatherted
Pittsburgh
40 reviews
Dined on September 10, 2021
Overall5Food5Service5Ambience4

The food was excellent. The best part was our server Sandra. She was spectacular.

OT
OpenTable Diner
1 review
Dined on September 5, 2021
Overall5Food5Service5Ambience5

We have a great experience

SA
ShawnA
1 review
Dined on August 30, 2021
Overall2Food4Service1Ambience3

Was wife’s birthday and waitress new it was her birthday as we ordered shots in a birthday glass and she didn’t even acknowledge it. The table next to us different waitress gave them a free brownie sundae for birthday and we got nothing.

Y
Yetanotherroadtrip
New York Area
8 reviews
Dined on August 27, 2021
Overall3Food3Service5Ambience5

Very nice restaurant in the lobby of the Doubletree hotel on the south side of town. The staff was excellent… the prices not as much so. I can see paying $50+ for a steak Ala Carte at a Ruth Chris’ or in NYC but certainly not the outskirts Niagara Falls in what is basically a hotel restaurant. That being said, my wife and I weren’t all that hungry so I got a Carne Asada and my wife a Portobello sandwich, neither of which I would write home about. The best part of our meal by far was the Asparagus appetizer. We would have been far better off just getting two of those. This is no reflection on the staff which was attentive, welcoming and very personable or the atmosphere of the restaurant itself… which was outstanding. Very sedate with a nice view of the river. The food was the big letdown.

JD
JoannaD
1 review
Dined on August 24, 2021
Overall1Food3Service1Ambience1

Bad service. Made my mom's birthday dinner a total disapointment.

D
Delhen
1 review
Dined on August 22, 2021
Overall5Food4Service5Ambience4

We visited for our anniversary. Even though we had a 10-15 minute wait before being seated. The food was great and was served quickly. The ambiance was great even though we decided to sit out on the patio. Note: the night bugs did eventually bother us but it was nothing major. Most importantly the service was wonderful from the greeter to the server. We would visit again.

FAQs

Parkway Prime Steakhouse & Lounge offers takeout which you can order by calling the restaurant at (716) 524-3347.

Parkway Prime Steakhouse & Lounge is rated 4 stars by 301 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.